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Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL
Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The permission that used to be View, starting from version 7.4 u76, was split...
How to install Glowroot on an Elasticsearch server?
Issue Is there a possibility to install Glowroot on an Elasticsearch server? Environment Liferay DXP 7.4+ Resolution Officially, Glowroot doesn't directly support Elasticsearch for data storage. There isn't a built-in plugin or configuration for it.   However, there are a couple of...
Session keeps extending itself indefinitely in Page Edit Mode
Issue When a user leaves a Page idle in Edit mode for a long time, the session keeps extending itself indefinitely, and the user is never logged out. Environment Quarterly Releases Resolution This is the intended behavior because any of the incoming portlet requests (action, render, or...
Is it possible to enforce that you cannot create/save a parent object until you have connected to it at least one child object?
Issue steps : - Create Object called "news" - Create object called "News Attachments"  the requirement :  I cannot add new news without adding attachments , I need to prevent the user to add a new news without attachments .  Environment QR Resolution this is not possible in the...
How to increase Google cloud CDN caching time
Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and DEFAULT_TTL) The Google Cloud platform uses CLIENT_TTL to control CDN behavior. As...
How does "company.default.home.url" property work?
Issue I don't understand how company.default.home.url in portal-ext.properties and the setting of Control Panel ->Instance Settings -> Instance Configuration -> General -> Home URL work together. Environment DXP 2024.Q1.11 Resolution The company.default.home.url property provides the...
Pages Hierarchy menu is cutting off the menu items when there are many nested pages and no scrolling option available either
Issue Customer has noticed that in the Pages Hierarchy menu there is no option to scroll horizontally if the page names don't fit the menu window. The page names are also cut and there isn't any way to read them. Environment Liferay DXP 7.4 Quarterly Release 2023.q4.9 and 2024.q3.2...
Regarding compatibility with reCAPTCHA V3
Issue We have noticed that the compatibility between reCAPTCHA V3 and Liferay 7.4 is problematic, which has prevented us from implementing this version on our site. Based on our research, this issue is already known within the community. We would like to receive an official confirmation...
Control Panel will not open until all portlets are loaded in the page
Issue clicking on the Global Menu (aka Open Applications Menu) icon in that black bar which is at the top of our UI all of the time (for administrators) does nothing until the page below is fully loaded. Even though intuitively for an end-user that bar (but especially the Global Menu...
SCIM API is not working as expected to link existing users to SCIM Client
Issue I'm unable to use the PUT API to update users as linked to the SCIM Client. I'm not able to add new users and then update them using the PUT API linking them to the SCIM client. Environment 2024.Q1+ Resolution Important This feature is currently behind a beta feature flag. To add...
How do you stop Liferay from saving files to tomcat/temp/?
Issue How do I prevent Liferay from saving files in the tomcat/temp/ directory? Environment Liferay DXP Quarterly Release Resolution There is no OOTB way to stop files from saving in the tomcat/temp/ directory. This action is managed by the application server, rather than Liferay, and is...
Headless API is still returning properties from items in the recycle bin
Issue After we delete an image that was linked to a document through a structure and it's in the recycle bin, the Headless API is still returning all of its image details in the response. Environment 7.4 Resolution This is the expected behavior. When an image is first moved to the...
A/B testing - How are unique sessions interpreted?
Issue How is a unique session interpreted? Environment Analytics Cloud Liferay DXP Resolution The user sessions have a window of 30 minutes since the first event has been sent when a user accesses DXP. In this situation, any event that is sent, after 30 minutes from the first event, will...
A/B Testing - Why is there a delay?
Issue We have an A/B test ongoing. Why is the data shown in Analytics Cloud with a significant delay? Environment Analytics Cloud Resolution We update the A/B Testing experiments daily so that is the cause of the delay. Additional Information A/B Testing    , knowledgeArticleType:...
A/B Testing - How are sessions work in relation to browser windows, tabs, private/incognito windows?
Issue If I open a browser and visit a A/B testing page and do an action - is this considered one session? If I open a new window or tab and do it again, is it a same session or a different session? If I open a new private/incognito window on a browser, is it always a new session?...
How long does it take for the custom domain to be working in Liferay PaaS?
Issue After adding custom domains to the Liferay cloud service, how long does it take to reflect the changes? Environment Liferay DXP 7.4 Resolution For the custom domain to work as expected (redirecting users to Liferay), the custom domain must have a type A record with the...
Public access of database
Issue How users can enable public access to the database of their PaaS environment Environment Liferay self-managed (LXC-SM) Resolution Enabling even read permissions to the database is a huge security risk. However, if the goal is to monitor the queries for possible performance issues,...
Deployment dependencies that require internet connectivity (On-premise)
Issue What are the necessary dependencies that require internet connectivity during the build and runtime of a project?  Environment Liferay DXP 7.4 Resolution Technically, all dependencies are downloaded over the internet, besides the local inter-project dependencies. As a result, there...
Multi-Factor Authentication via SMS
Issue We want to set up MFA via SMS without using any external Apps. Is this possible with Liferay out-of-the-box? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution MFA by SMS is not available out-of-the-box in Liferay; it is only a viable option if the user has a...
ModSecurity Alert Notifications
Issue Users want to enable ModSecurity alert notification, so that, whenever there is any breach/alert an email notification is sent to the configured user.  Environment LXC-SM 2024.Q2 Resolution ModSecurity does not have a built-in mechanism to directly send email alerts. It is...
Enabling SSO for our Liferay Console prevents logging in with email and password
Issue After enabling SSO for our Liferay Console, we are no longer able to log in with email and password.  Environment DXP 7.4 Resolution This is expected behavior, as per the Official documentation for SSO: "The first time users authenticate with SSO, their user accounts are...
Redirection happening to Public Pages when URL is appended with numbers
Issue Liferay automatically redirects users to specific public pages when incorrect URLs ending with numbers are entered. This behavior leads to the unintended exposure of these public pages to all users. Steps to reproduce:   Open a browser and navigate to the Liferay DXP URL. Append a...
Which database table should store the content of the paragraph fragment
Issue Where is the content of the paragraph stored in the database table? Steps to follow: 1. Start the server. 2. Navigate to the Site Menu > Pages. 3. Create a new page and publish it. 4. Edit the page and drag and drop the 'Paragraph' fragment over the page. 5. Edit the default...
Blocked:origin errors are seen when deploying Spritemap CX
Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing browser console (blocked:origin) errors is expected behavior.  As long...
Deprecated liferay-ui:logo-selector taglib replacement for custom favicon integration
Issue In this article we will discuss the deprecation of liferay-ui:logo-selector which was introduced with Liferay DXP 7.4 as a part of LPS-202768. Several features have been migrated to liferay-frontend:logo-selector, but some have been deprecated. Environment Liferay DXP 7.4+...
Liferay Cloud Alert Emails
Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution Possible email alerts sent by Liferay Cloud services are as below: Scaling...
Can SPA be safely disabled?
Issue We are developing some components and we are having issues with single-page application (SPA). Therefore, we would like to know if it can be safely disabled Environment Liferay DXP 7.3 Resolution From Liferay side, SPA can be safely disabled. However, carefully consider your...
Requesters are not included in Support ticket update emails
Issue Notification emails for Support tickets are not going to users who are working on a Support ticket. Support ticket emails are not bent sent to the primary member working on the ticket. Environment Liferay Help Center Resolution For each comment posted on Support tickets, two...
Is there an Analytics Cloud API that can delete a specific user?
Issue Is there any API which can get called in Liferay Analytics Cloud to delete a specific user? Environment Analytics Cloud Resolution The following article: APIs describes that you can only query data, currently there are no capabilities for modifying existing data. You can track the...
Configuring an external Web Application Firewall (Akamai) in PaaS
Issue How to configure an external Web Application Firewall (Akamai) in PaaS? Environment Liferay DXP 7.4 Resolution Configuration of the external Web Application Firewall (Akamai) with Liferay Cloud comes under a third-party application and Liferay Support is limited in assisting with...
If the user selects 'I disagree' for the Terms and Conditions, will they be logged out?
Issue Does it log out the user if they select 'I disagree' on the Terms and Conditions page? Environment DXP 7.0+ Resolution No, only a popup should be displayed to the user: Additional Information Terms of Use    , knowledgeArticleType: reference, legacy: true, name: If the user selects...
What is the default behavior when users click 'I agree' or 'I disagree' at the Terms and Conditions?
Issue What is the default behavior when users click 'I agree' or 'I disagree’ button at the Terms and Conditions? Environment DXP 7.0+ Resolution I agree: If accepted, the user is redirected to the home page or to change the password I disagree: If declined, the following popup message...
Where is the logic for handling the actions for the Terms and Conditions page?
Issue We would like to override the behavior of the default Terms and Conditions that can be activated in Liferay. Where is this logic located in the code? How can we override it? Environment DXP 7.0+ Resolution An older article: Terms of Use describes how you can set your own TOS. This...
When using 3G, "Related Asset" is not selected immediately
Issue There has been an observed delay when trying to select a "Related Asset" within "Web Content" when using 3G internet speed. Instead of the "Related Asset" being selected immediately, there's a delay and other processes need to finish first before there is a success message....
The PageId changes each time the page is edited causing the category filter value to change each time.
Issue We are building a page which displays a Collection of “How to” Web Contents using a variety of Categories. As an alternative to using the Collection Filter to display the content of one category, we would like to use an image and text fragment which when clicked on, performs the...
Repeatable Form Fields take more than One-Click to Repeat
Issue When adding repeatable fields in a form, the form fields take more than one click to repeat   Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly adding multiple repeatable fields in heavy forms, conflicts occurred...
Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs (Monthly Active Logged in Users). Environment Liferay SaaS. Resolution...
Is it expected for fragments using the getContent() selector to display non-alphanumeric characters from HTML, or XML, for Journal Article content?
Issue When creating a Fragment with an itemSelector field configured to select a Journal Article, the displayed content includes unexpected characters, such as "]]>" at the end. This issue does not occur when the itemSelector is configured to select a Blogs Entry. Here is some of the...
Accessibility issues with the Underline button in CKEditor
Issue When using CKEditor, there is an underline button available. If you use it, the text will be inserted within u elements. This fact causes some HTML validators to report an accessibility issue based on WCAG SC 1.3.1. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The u...
Custom Themes are no longer shown as Site Templates in DXP 7.4
Issue In Liferay DXP 7.3, custom themes were seen under Site Templates Pop Up (Control Panel > Site > Choosing the template). However, in Liferay DXP 7.4, custom themes do not come under Site Templates, and is rather inconvenient to pick a theme. Environment Liferay DXP 7.4 Resolution It...

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