Submit Feedback
Legacy Knowledge Base
Published Jun. 30, 2025

Clarification on Access to Old Logs on Liferay PaaS

Written By

Alex Chau

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM).

Issue

This article is intended to expand on and clarify the definition in regards to Old Logs on the Platform Limitations of Liferay PaaS, https://learn.liferay.com/liferay-cloud/latest/en/reference/platform-limitations.html#all-services.

Environment

  • Liferay PaaS

Resolution

The following are the types of logs that are available:

  • Application logs are kept for 365 days (1 year) and can be requested by the customer with a ticket.
  • Status logs and Build logs are kept only for the standard 30 days and can be viewed as well as downloaded through the Liferay Cloud console.

The only logs kept past the standard 30 days (up to a 365 days or 1 year) are the Application logs for each of the services on Liferay PaaS.

 

 

Did this article resolve your issue ?
Legacy Knowledge Base
Did this article resolve your issue ?