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Will discontinued products added to my order?
legacy Troubleshooting
Issue  The product catalog page does not indicate to the user (buyer) if the product is "discontinued" Environment Commerce 4.0 (DXP 7.4) Commerce 3.0 (DXP 7.3) Resolution Replacement Products are available in...
Unable to upload the webp images in small image section of blogs
legacy Troubleshooting
Issue Whenever the user tries to upload the .webp images in a small section of the blog, the following error is showing on the UI: An error occurred while scaling the abstract image." message on UI Steps to...
Search is not working in eligibility section of account groups inside discount portlet
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to account groups, and create account groups like Vi User, Vi Prepaid_User, Non Vi User, etc. 3. Next, navigate to discount and create a discount of...
Theme images not loading in web content
legacy Troubleshooting
Issue Theme based images are not visible in web content fetched through themeDisplay.getPathThemeImages() function in the template. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
Liferay accepts only fully signed SAML responses. Can this requirement be turned off?
legacy
Issue From a security standpoint, it's a best practice to sign the Response. However, we can switch off this requirement in our other apps. I can understand that Liferay by default requires the complete signature of...
How to add the consent panel to pages?
legacy How To
Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...
Profile photo is uploaded rotated
legacy Troubleshooting
Issue When we try to upload a specific picture it appears rotated upon upload, but the orientation is fine when viewing it locally. Environment DXP 7.0+ Resolution The root cause of the issue is the metadata of the...
Migrate Documents and Media Library from NFS Share to DBstore
legacy Troubleshooting
Issue Followed the steps mentioned in the article: https://help.liferay.com/hc/en-us/articles/360029115352-How-to-migrate-to-DBStore After initiating the process, receiving the following logs: Caused by:...
I can't delete a master page because it's being used
legacy Troubleshooting
Issue I cannot delete a master page because it's being used, but we cannot find the usage. I have the following error message: Error: You cannot delete master pages used by a page, a page template, or a display page...
Does CVE-2022-1471 affects DXP 7.4?
legacy Troubleshooting
Issue Our scanner reported that the Liferay DXP image as well as the Elasticsearch image are vulnerable to CVE-2022-1471, which is about an issue with SnakeYaml. Could you please confirm if we have to address this...
Losing CSS Client Extensions when navigating to different page settings tabs and saving
legacy Troubleshooting
Issue CSS Client Extensions are being lost when navigating to a different tab in page settings and saving changes. This can be reproduced with the following steps Steps to reproduce Start a clean bundle of Liferay DXP...
Unable to add Relationships between the Account / Portal Address Object and Custom Object
legacy Troubleshooting
Issue When trying to create a relationship between the Account or Portal Address system object and a custom object, it fails. Depending on the (wrong) setup, the user might receive the following error message in the...
When editing the code editor in the dispatch details tab, is it possible to register in JSON format?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
No data is sent to Analytics Cloud after connecting to DXP
legacy Troubleshooting
Issue We have connected our DXP instance to Analytics Cloud No data appears in AC, even after a few hours' wait   Environment Liferay DXP 7.0+ Analytics Cloud   Resolution Please access the DXP site from different...
'View in Context' link is not showing update content with display page template
legacy Troubleshooting
Issue Users are unable to view the updated content on the page with the display page template when clicking on the 'View in Context' link on the Review page. Steps to reproduce: 1. Create a Page and deploy asset...
'web-content-name' is temporarily unavailable when trying to preview the content
legacy Troubleshooting
Issue 'content is temporarily unavailable' when trying to preview pending content through the view icon on the Review Page. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the single approver workflow to...
Is there any risk in the time zone change?
legacy
Issue We want to change the time Zone from GMT+2 to GMT+3. Does this change have any impact or risk on the production environment?   Environment Liferay DXP 7.2   Resolution Our suggestion is not to change...
Error concerning LDAPUserImporterImpl when importing data from LDAP onto Liferay
legacy Troubleshooting
Issue  We encountered the following error when attempting to import user data from LDAP onto Liferay:   ERROR [liferay/scheduled_user_ldap_import-1][LDAPUserImporterImpl:817] Unable to import user CN=firstName...
Restrict drag and drop for multiple images in blogs
legacy Troubleshooting
Issue Why is there no error or warning while selecting multiple images to upload via drag-and-drop functionality? If it is not uploading multiple images, then it should not select multiple images in the first...
How to delete old audit events 'audit_auditevent' table in 7.2+.
legacy Troubleshooting
Issue I want to clean up the AUDIT_AUDITEVENT table in a 7.2+ instance, because the old data is taking up too much space. However, the API made after 7.2, and the previous methods of clearing the 'audit_auditevent' ...