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Blog view count is not increasing while selecting the specific page template
Issue Steps to reproduce: 1. Start Liferay 7.3 SP3. 2. Create a new blog entry. 3. Deploy the blog on the page. 4. Now, create a new Display Page Template. By navigating to Design > Page Templates > Display Page Templates. 5. Create a new entry for blogs. 6. Navigate to the page where...
Selecting more than 20 categories in the product filter gives the ElasticsearchStatusException
Issue Steps to reproduce: 1. Start Liferay DXP 7.4  2. Navigate to the Global Site > Categorization > Categories. 3. Create more than 20 categories. 4. Now, navigate to Products > Click on FILTERS. 5. Select all the created filters. Expected Result: It'll filter the product and no...
Asset Publisher Does Not Display Content When Filtered by Dynamic Collection and Language Is Changed
Issue When creating a dynamic collection in a specific language and using that collection as a filter in Asset Publisher, the page does not display the content when the language is changed to a language other than the original language of the collection. Environment Liferay DXP 7.4...
JQuery version is exposed
Issue Possible information leakage by disclosure of the used JQuery version in the loaded JS files. Environment Liferay DXP 7.0+ Resolution Hiding the version in JQuery is against the the license, where they explicitly wrote that "You are free to use the Project in any other project...
Can I export Custom Events statistics from Analytics Cloud?
Issue I created some Custom Events in my Analytics Cloud workspace. I can see the Event Analysis when I navigate to Touchpoints > Events I see no option to export the data. Is it possible to do that somehow? Environment Analytics Cloud Resolution The Analytics Cloud Team is currently...
If I I take away from the locales of a Site created from a Site Template, I cannot propagate my changes from the Site Template
Issue When you create a Site based on a Site Template, change the default localization settings of a the created Site and take away from the available locales, further changes to the Site Template are not propagated to the Site. Reproduction steps: Go to Control Panel → System Settings →...
After patching, all publications in flight are outdated.
Issue After updating our fix pack level, all publications in flight are outdated. Steps to reproduce the issue: Add new Publication called "lmp_excel_upd" Update Web Content in that Publication "lmp_excel_upd" for review, do not publish these changes. Upgrade to a newer version, that...
The video preview is not generated for large videos when FFmpeg is enabled
Issue The preview of a large video is not generated even when the FFmpeg video and audio converters are enabled. Environment Liferay DXP 7.4 Resolution Normally enabling FFmpeg audio and video converters is enough to get the video preview. In case of large videos, when the preview is not...
Web content with text longer than 10923 characters does not appear in the asset publisher
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Web content with text longer than 10923 characters does not appear in the...
All product option displayed
Issue The Product Detail Widget is showing all options Steps to reproduce: 1) Make an option 'City' with four values and provide the names listed below. Delhi Mumbai Bangalore Pune 2) Create a product TEST 3) Add the option to the product and make it an SKU Contributor. 4) Create Delhi...
I cannot publish Web content with E-mail type links
Issue I cannot publish Web content after including an email-type link. The UI shows this error: Error: Your request failed to complete Environment Liferay DXP 7.4 U60 - U69 Resolution Please update to Liferay DXP 7.4 Update 70+. Or request a Hotfix that includes LPS-178153 to resolve the...
Logout function after disabling header
Issue If we disable "Show Header" in Site Builder > Pages > Public/Private Pages settings > Look and Feel > Show Header, the user icon is not there. How should a user log out in this case? Environment 7.2 Resolution There is a way to display the User Personal Menu in the Control Menu if...
How to know the pages that have added a specific Portlet
Issue Is there a way that allows me to identify which portal pages have added a specific portlet based on the Portlet ID? Environment Liferay DXP 7.0+ Resolution Please run the attached script: ListSpecificPortletPages.groovy  Replace \'portletId\' with the specific Portlet ID, e.g.:...
Tabs fragment fails to render with error "Unable to render content of fragment entry 0:Index: 1, Size: 1"
Issue After adding a Tabs fragment to a page, the content page is broken and can no longer be edited. The portal logs show the following error: Unexpected error has occurred." and "ERROR [http-nio-8080-exec-1][FragmentRendererControllerImpl:120] Unable to render content of fragment entry...
Error in assembling the CSS classes in the html generated by the Grid fragment
Issue When assembling a grid using HTML fragments, Liferay generates two CSS classes "glued" in the HTML, which results in incorrect behavior of the grid. In Liferay DXP 7.4 equal or below Update 65 Environment Liferay DXP 7.4 (equal to or below Update 65) Resolution Upgrade to Liferay...
Blog posts with images in Webp format cannot be published
Issue When trying to publish blogs with images in .webp format, an error is displayed in the UI and the publication is not carried out. Environment Liferay DXP 7.3.X Liferay DXP 7.2.X Resolution Please request a Hotfix with LPS-179099 to resolve the issue. Additional Information In...
Error when embedding videos on blog using TinyMCE
Issue When trying to embed videos in blogs using TinyMCE, using the files present in documents and media, the video is not embedded, with a gray screen. Environment Liferay DXP 7.2.X Resolution Upgrade to Liferay DXP 7.2 Fix Pack 17 or higher. Or request a Hotfix with LPS-143672 to...
Import .lar name display as 'Untitled' after successfully upload .lar from import section
Issue LAR imports are all named 'Untitled' Steps to Reproduce: 1) Navigate to Menu > Publishing > Export 2) Export a LAR of the site 3) Go to Menu > Publishing > Import 4) Import the LAR of the site Expected Behavior: The file name is shown on the processes page. Observed Behavior: The...
Can I specify multiple roles for workflow notification settings?
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Can I specify multiple roles for workflow notification settings?...
The Liferay Server Cannot Start Up After Installing a Hotfix
Issue The Liferay server cannot start up after installing the hotfix (For example, hotfix-8495). In a Tomcat server, the following error occurs: ERROR [main][PortalContextLoaderListener:114] java.lang.NullPointerException java.lang.NullPointerException at...
The 'Select All' checkbox does not appear properly under the Define Permissions tab
Issue The 'Select All' checkbox does not appear properly under the Define Permissions tab. Steps to reproduce: 1) Navigate to Control Panel > Roles 2) Edit the 'Guest' role and navigate to the Define Permissions tab 3) Click on any permission for checking (e.g. Users and Organizations)...
SystemEvent table might accumulate in size over time
Issue You might encounter a behavior where your SystemEvent table has increased to a size which you deem troublesome. The SystemEvent table contains the deletion events of assets for Staging. These events can be exported/published.   Environment Liferay DXP 7.0+ Resolution The solution...
How to protect against the vulnerabilities related to SnakeYaml in version 1.27
Issue How can I mitigate vulnerability CVE-2022-38749, CVE-2022-38750, CVE-2022-38751 and CVE-2022-38752 regarding Liferay DXP? Environment Liferay Portal 6.2 EE Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 (until the U47) Resolution Upgrade to Liferay...
Content Display Widget does not properly display video
Issue Unable to see the video after attaching it to the widget. Steps to reproduce: 1) Create a New Site 2) Create a blank page with the name: Video 3) Drop the Content Display widget. 4) Attach a video file to this widget, mainly a video that is already in the Documents & Media portlet...
Checking for missing files in the Document Library as a result of File Store Migration
Issue If Document Library files are missing after performing a File Store Migration, can the missing files be identified?   Environment Liferay 7.4   Resolution The following Query may be able to check for what is missing from the Document Library The logic is that the the path_ column...
How to determine when a certain ddmfieldattribute record was created?
Issue I am  writing a Groovy script to remove certain sensitive data created before a specific date, so that the Liferay database can be shared with support . One of the tables that contains sensitive data is DDMFieldAttribute. As this table has no createDate column, it's not clear how I...
Duplicate account details are visible to user
Issue The admin user needs to place an order on behalf of B2C and B2B customers who have different accounts. While impersonating users simultaneously in the same browser, duplicate account details are visible. Steps to reproduce: Create Minium Site Create 2 users with diff 2 accounts...
Creating and Editing a Web Content Structure in Partitioned DB Results in Error
Issue Creating and Editing a Web Content Structure in a Virtual Instance in PaaS or a database partitioned environment results in an error like below ERROR [http-nio-8080-exec-1][BundleSiteInitializer:635] null com.liferay.portal.kernel.exception.SystemException:...
Virtual product order status and tax
Issue Require the following with the virtual product: No need for user personal data and would like to remove it for checkout. The order status should moved to completed status directly after the payment. Environment Liferay DXP 7.4  Commerce 4.0 Resolution  NOTE: The following...
Why do I experience slowness after Liferay 7.4 2023.q4?
Issue User experiences a slowness in the Liferay 7.4 Q1+ while they check the below query: SELECT COUNT (*) AS col_0_0_ FROM PortletPreferences portletpre0_ WHERE (portletpre0_.ownerType = ?) AND (portletpre0_.plid = ?) AND (portletpre0_.portletId = ?) AND portletpre0_.ctCollectionId = 0...
Click-to-Chat Bubble Disappears When Navigating to Other Pages
Issue Click-to-Chat bubble disappears if I change to a different page. The page needs to be reloaded for the click-to-chat bubble to appear. During conversation in click-to-chat bubble, the conversation disappears when navigating to another page. Environment 2023.q4 Zendesk Web Widget...
Why is Jenkins build failing with SynchronousResumeNotSupportedException?
Issue We are facing an issue where the builds are failing and we are getting the below error:  org.jenkinsci.plugins.workflow.steps.SynchronousResumeNotSupportedException: Resume after a restart not supported for non-blocking synchronous steps at...
Can we hide the External Video Shortcut option?
Issue We want to hide the above-mentioned option from the Documents and media because we don't want our users to be able to add videos, can we do it somehow? Environment Liferay DXP 7.4+ Resolution It is not possible to hide the external video shortcut for regular users with the current...
Is there any risk to remove the SystemEvent table entries while using Staging?
Issue I would like to remove all entries from the SystemEvent table using the approach from this article. Environment Liferay DXP 7.0+ Resolution The Site Deletions must be published before the property staging.system.event.max.age=1 is active and removes all entries.,...
Theme is not persisting in site templates
Issue When a user creates a new site template and configures a custom theme, it is redirected to the 'classic theme' when a new site is created using that template. Steps to reproduce: 1. Start Liferay 2024.Q2.0 2. Navigate to Site Administration -> Click on Site Templates and create a...
Override default freemarker error template
Issue You need to change the default behavior of the default freemarker template showing the entire error code and want to show a different template instead Environment Liferay DXP 7.2+ Resolution Even though you’re using the RETHROW option an error message shows whenever the template...
How to redirect from HTTP to HTTPS domain
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When user hits the 'http://example.com' it should be redirected to the 'https://example.com' URL. Environment Liferay PaaS Resolution...
Framework Event Error after installing Liferay Reports App
Issue After installing the Reports App in Marketplace, the bundle starts with the following errors in the logs and the Reports App is not available. ERROR [Framework Event Dispatcher: Equinox Container: de1f461e-8a23-43ec-a6b7-9a3043cdaa93][Framework:56] FrameworkEvent ERROR...
Why do I get PortletDataException when trying to delete a Site?
Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490 com.liferay.exportimport.kernel.lar.PortletDataException: No...
Cloud Console email verification gives an invalid email error
Issue When I click on the Accept Invite link in the email to verify my email address to access the DXP Cloud Console, I receive the following error: Invalid email. How can I log in? Environment Liferay SaaS Liferay PaaS Resolution This is likely due to some characters that are in your...

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