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Checkout process redirects to the shipping address
legacy Troubleshooting
Issue While doing the checkout of another user, it redirects to the shipping address step. Steps to reproduce: 1. Start Liferay DXP 7.4 2. Sign in as Admin. 3. Create a Minium site. 4. Create two buyer users of...
RSS feed is not working
legacy
Issue BY DEFAULT, the RSS feed preview link does not generate these fields( Cover Art, Author, Email Address). Environment Liferay DXP 7.1 Resolution Please note: The following information involves customizations...
Even if a private page exists, adding a new document using item selector on a site adds guest permissions
legacy Troubleshooting
Issue When adding new documents and media documents via item selector, guest permissions are added even when private pages exist. Steps to reproduce: 1) Create a new site. 2) Add a private page to the site. 3)...
'Collections is temporarily unavailable' error message on UI
legacy Troubleshooting
Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content >...
Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope
legacy Troubleshooting
Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2)...
Error: compound selectors may no longer be extended is encountered when building the themes
legacy Troubleshooting
Issue When creating the bare-bone theme without any customization, the build is encountered with the below error: [14:26:26] 'build:compile-css' errored after 4.9 s [14:26:26] Error in plugin "sass" Message:...
Error rendering the 404 URLs tab in the Redirection tool
legacy Troubleshooting
Issue In a given site, a user navigates to Configuration > Redirection > 404 URLs (tab) and this error appears in the server logs: 2022-02-22 13:26:42.295 ERROR [ajp-nio-0.0.0.0-8009-exec-50][IncludeTag:128] Current...
Ext module based on patched original module is named as null.ext.jar after having been regenerated
legacy Troubleshooting
Issue We are developing an ext module to extend a liferay module, com.liferay.asset.browser.web, in this case, and we have configured the build.gradle of this ext module to use this package as the originalModule. We...
The text field lacks an id, the label uses the name of the input as the for attribute
legacy Troubleshooting
Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...
The wrong date appears when the year format is four digits but the value is two digits
legacy Troubleshooting
Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...
Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...
External connections getting failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...
Resolve liferay-amd-loader errors for themes with React components
legacy Troubleshooting
Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...
Should the "Edit Template" option appear for Web Content on a Live Site?
legacy
Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4...
Order Confirmation Error
legacy Troubleshooting
Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...
Unable to upload the documents in Form
legacy Troubleshooting
Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...
Multiple Approve/Reject button is appearing for each workflow
legacy Troubleshooting
Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...
Preview of the content page is not working in case of rejection & re-submission in workflow
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay 7.3 and log in as admin.  2. Assign a single approver workflow to 'Content Pages' 3. Navigate to Liferay DXP Site and click on edit i.e on Home Content Page. 4. Place...
In the web content structure, there is a missing Boolean (Checkbox) field
legacy Troubleshooting
Issue The Boolean field is missing in the web content structure. This same needed functionality is present in the form. Expected Behavior: Boolean Checkbox field present in web content structures, as is the case in...
Admin pages are shown as search results by Google
legacy How To
Issue Searching for the right terms you can see how Google (or any other web search engine) can show admin pages, such as Control Panel or Site Admin, as entries in their list of results. Even when trying to...
What criteria are used to order the products by relevance?
legacy
Issue The Product Listing is showing result based on Relevance. I would like to know how this ordering works. Environment Liferay DXP 7.3 Liferay Commerce 3.0 Resolution Relevance is the default ordering defined by...
How to integrate Azure Chatbot with Liferay
legacy
Issue Is there any existing built-in integration for the Azure Chatbot with Liferay? And, if not are there any plans for this to be integrated at a later date? Environment Liferay DXP 7.x Resolution This functionality...
How to Update Webserver Credentials
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to change my webserver login credentials....
On sites with only Private Pages, stylebooks with a custom theme do not work
legacy Troubleshooting
Issue The categories and tokens for the custom theme are not available in the stylebook editor Steps to reproduce: 1) Deploy a theme that includes custom stylebook categories...
No results are returned when searching for a specific term because it is a Elasticsearch stopword
legacy Troubleshooting
Issue When searching for a specific term, no results are returned despite the fact that there should be some matches. How to configure Elasticsearch stopwords. Environment Liferay DXP 7.0–7.4 Elasticsearch 2.x–7.x...
How can I use predefined values (default values) for web content structure Image fields
legacy How To
Issue I am trying to set and use the Predefined Value for an Image field I added to a web content structure, when configuring the field (on the left side) However, I am not sure what exactly I should write in the...
I cannot publish Application Display Templates to Live
legacy Troubleshooting
Issue Application Display Template checkbox cannot be selected when using Staging, preventing Application Display Templates from publishing to Live. Environment Liferay DXP 7.0 Fix Pack 90 Resolution Please...
OAuth 2.0 with Kerberos
legacy Troubleshooting
Issue You might encounter an issue where after the SSO setup, you start having problems with OAuth 2.0 and the call to /o/oauth2/token is failing with a "401 Unauthorized error". Also if you use Apache you might...
How to use Google Analytics 4 in Liferay
legacy Troubleshooting
Issue In Liferay you can configure Google Analytics (GA) under Configuration > Site Settings > Advanced > Analytics You can see 3 fields related with GA: Google Analytics ID (Set the Google Analytics ID that is used...
Unrelated word matches in searches
legacy How To
Issue In some rare occasions, when searching there can be unexpected results matched by title that are not related to the searched terms. An example would be: Search term: laces. Results: laces, laced, but also...
RenderURL doesn't work in Nested Applications Portlet
legacy Troubleshooting
Issue If you deploy a portlet within the "Nested Applications" portlet that has a <liferay-portlet:renderURL > tag in the JSP, the url that is rendered is not "recognized" by the portlet and a redirect does not occur....
I cannot set the Authorship when importing a Content
legacy Troubleshooting
Issue When I go to Content & Data > Documents and Media and try to import a .LAR file, the Authorship of the Content options are not displayed. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a...
When configuring SEO properties, the page's master template reverts to Blank
legacy Troubleshooting
Issue When we have a page with an associated master template and we modify some field in its SEO settings, the page's template reverts to the default (blank) template. Environment Liferay DXP 7.3 with Fix Pack 1...
Multi-page form does not save file uploaded from first page
legacy Troubleshooting
Issue I created a multi-page form, adding an Upload field on each page and allowing guest users to send files. When a guest user upload the files, it is noticed that the form does not save the documents sent from...
How to protect the portal against Bootstrap: CVE-2019-8331 vulnerability
legacy How To
Issue Liferay 7.0 uses a Bootstrap versión that has this vulnerability: CVE-2019-8331 - XSS is possible in the tooltip or popover data-template attribute. Bootstrap issue 20184 - XSS in data-target attribute....
How to handle a structure field modification in templates
legacy Troubleshooting
Issue The user changed a web content structure and moved a nested field to the top level of this structure. It produces an error when some articles are rendered. Let's provide an example: We create an structure with...
Categorization option is not visible after upgrade to Liferay 7.3
legacy Troubleshooting
Issue Navigate to Site Builder -> Pages -> Page Configuration. Categorization option is blank under General tab. Environment Liferay DXP 7.3 Resolution The issue is due to below portal property in...
How to create a Liferay custom docker image
legacy How To
Issue How to create a Liferay custom docker image using any base image? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Elasticsearch Resolution To create a custom docker image, a Dockerfile should be...
Web content creation with image upload keeps failing after validation failed once
legacy Troubleshooting
Issue Unable to save web contents. Steps to reproduce: 1) Log in as an administrator 2) Navigate to Categorization -> Categories 3) Create a new vocabulary 4) Click on Associated Asset Types and make the vocabulary...
Is it possible to add custom validations to the form builder interface
legacy
Issue Is it feasible to customize the form builder UI with custom validations? Environment Liferay DXP 7.3 Resolution The way to add custom validations for data type would be from the backend by implementing the...