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Jenkins build fails with "LCP.json with id "undefined" is not valid against the schema" error
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our new build is failing in Jenkins with the...
Is there any risk in the time zone change?
legacy
Issue We want to change the time Zone from GMT+2 to GMT+3. Does this change have any impact or risk on the production environment?   Environment Liferay DXP 7.2   Resolution Our suggestion is not to change...
'View in Context' link is not showing update content with display page template
legacy Troubleshooting
Issue Users are unable to view the updated content on the page with the display page template when clicking on the 'View in Context' link on the Review page. Steps to reproduce: 1. Create a Page and deploy asset...
'web-content-name' is temporarily unavailable when trying to preview the content
legacy Troubleshooting
Issue 'content is temporarily unavailable' when trying to preview pending content through the view icon on the Review Page. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the single approver workflow to...
Unable to delete an Account entry
legacy Troubleshooting
Issue When navigating to Control Panel > Accounts, an existing Account entry cannot be deleted successfully. This issue can occur when the “Account” system object has a relationship with an inactive object. Environment DXP...
The same page is displayed with different URLs in Analytics Cloud
legacy Troubleshooting
Issue If you check the Top Pages chart in Analytics Cloud, you will see that the same page can be displayed with different URLs. Environment Liferay DXP 7.0+ Analytics Cloud Resolution Page metrics in AC are grouped...
How to navigate between sites while using the site virtualhost?
legacy How To
Issue User wishes to navigate between sites while accessing each site virtualhost.  Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a site and add new page to...
How to search for the User's contact Phone Number?
legacy How To
Issue Is there a way to configure Liferay's default Search Bar to allow searching by a User's Phone Number defined in the Contact Information tab? Environment Liferay DXP 7.4 Resolution Liferay's default Search Bar...
How to test documentDownloaded and documentPreviewed events
legacy How To
Issue How can we test and confirm that the documentDownloaded and DocumentPreviewed events are getting tracked by Analytics Cloud? Environment Analytics Cloud Resolution After connecting Liferay DXP to Analytics Cloud, the...
Bug when switching to JDK 11.0.20 and Invalid CEN header
legacy Troubleshooting
Issue We have discovered a bug in one of the tools that we use to publish artifacts leaving us with artifacts in our Nexus repositories/Maven Central with this bug. When users switch...
When we enable captcha in forms, it doesn't show up
legacy Troubleshooting
Issue When we enable captcha in forms, it doesn't show up and below exception appears in the logs Caused by: java.lang.NullPointerException at...
How to verify the current Implementation version of log4j.jar file
legacy How To
Issue We would like to verify the implementation version of a log4j.jar file, either to verify the application of an update or to assess current vulnerability.  Environment DXP 7.3, DXP 7.4 Resolution You can find the...
Error concerning LDAPUserImporterImpl when importing data from LDAP onto Liferay
legacy Troubleshooting
Issue  We encountered the following error when attempting to import user data from LDAP onto Liferay:   ERROR [liferay/scheduled_user_ldap_import-1][LDAPUserImporterImpl:817] Unable to import user CN=firstName...
How to delete old audit events 'audit_auditevent' table in 7.2+.
legacy Troubleshooting
Issue I want to clean up the AUDIT_AUDITEVENT table in a 7.2+ instance, because the old data is taking up too much space. However, the API made after 7.2, and the previous methods of clearing the 'audit_auditevent' ...
Restrict drag and drop for multiple images in blogs
legacy Troubleshooting
Issue Why is there no error or warning while selecting multiple images to upload via drag-and-drop functionality? If it is not uploading multiple images, then it should not select multiple images in the first...
Values added at source in web content are not working properly
legacy Troubleshooting
Issue When the string '-' or any special character is written in the source code of web content, it should display the hyphen character or expected character on the display page Current Behavior: The page is not...
Discounts is temporarily unavailable errors in the case with any amount that does contain a comma
legacy Troubleshooting
Issue The error arises when we use an amount split by a comma, such as 1000,00.00 Steps to reproduce: Create Discount Navigate to Rules Add Cart Total Rule Click that rule and go to the Edit page Add 1000,00.00...
Do video fragments support sites other than YouTube?
legacy How To
Issue There are 2 out-of-the-box fragments that support loading external videos: External Video Video URL Right now only a couple sites are supported, such as YouTube. When will the other sites, such as dailymotion, be...
Deployment to Liferay SaaS ext environment is stuck when deploying with Command-Line Tool (lcp)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue There have been reports about the Command-Line Tool (i.e.,lcp)...
Questions App - Questions are not in correct Highest Vote order
legacy Troubleshooting
Issue Questions are not in the correct Highest Vote order As a user of the questions app, users want to see the answers to the questions ordered according to the ranking of the questions answers.  Environment...
Orders list page contains Add/Edit option for the users having only view permission
legacy Troubleshooting
Issue If the user creates a custom regular role with some permissions, such as view permissions for the order list, the user will also be able to access the edit or add options. They can also edit the option in the...
Asset Publisher widget configuration saves by itself
legacy
Issue The Asset Publisher widget configuration saves itself when changing the Asset Selection Environment Liferay Portal EE 6.2 Liferay DXP 7.0+ Resolution  This is the expected behavior of the Asset Publisher...
It is not possible to add a Tag when creating a Web Content
legacy Troubleshooting
Issue When a user creates a Basic Web Content and tries to type in a Tag, the Tags option disappears and the following error is shown in the logs: No JSON web service action with path /assettag/search and method...
HTML Injection in the Classic Search Portlet (Legacy)
legacy
Issue Our security tool identified HTML Injection issue. Reproduction Steps: 1. Start up Liferay DXP 7.4 Update 62 2. On the home page, add a widget "Search". 3. In the address bar, enter the URL...
Does Liferay support more than one SAML connection?
legacy
Issue Can Liferay connect to more than one Service or Identity Provider? Environment  DXP 7.0  DXP 7.1  DXP 7.2  DXP 7.3  DXP 7.4 Resolution Yes, Liferay does support more than one SAML or Identity Provider...
LCS is reporting Unable to validate the environment token file
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In a Liferay PaaS environment, the Liferay service is printing the...
How to Show Module version in Application Manager UI
legacy Troubleshooting
Issue Application Manager does not properly show the custom module version in the Control Panel. Environment DXP 7.4 Resolution Set the following line in liferay-plugin-package.properties (replace 999 with the...
Blogs show the author instead of the last modifier
legacy Troubleshooting
Issue After modifying blog content, the portal shows the author next to the last modified date. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue which is addressed via: LPS-192045 -...
How can we set the requireSSL property?
legacy How To
Issue How can we enable the requireSSL attribute in Liferay? Environment Liferay DXP 7.0+ Resolution You can set that in your JDBC properties:...
Unable to delete all public pages in the default site 'Guest'
legacy
Issue When I try to remove the last public page in 'Guest' site, the 'Delete' option is missing from the Options Menu. It is not possible to revoke View permission for Guest users either because the option appears...
Does having a script in the Analytics section qualify as a potential XSS vulnerability?
legacy
Issue We can put Javascript code in the Matomo (DXP 7.4) or Piwiki (DXP 7.0-7.3) field where the code can be executed on every other page Go to a Site's Configuration -> Site Settings -> Analytics Under the...
Permission to add/edit Language Keys
legacy How To
Issue Can I give permission to a regular role, so it has the right to add/edit Language keys? Under the "Language Override" permissions, there is no option to do this. Environment DXP 7.1+ Resolution Portal: Manage...
Can the CLI tool build and deploy fragments?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Locally, after making changes to fragments, I can promote...
Error, you don't have necessary permissions when creating a form entry mapped to a company scoped object as Guest
legacy Troubleshooting
Issue We have a custom object definition "myobject" that it's mapped to a form. When submitting a form entry with a guest user. It shows an error telling that the user doesn't have permissions. Environment...
SSO SP connection doesn't send unauthenticated users to /c/portal/login
legacy How To
Issue Once we setup a SAML SP connection, the SAML adapter doesn't recognize unauthenticated users and redirect them to /c/portal/login Environment DXP 7.4 Resolution This is intended behavior with the “Prompt Enabled”...
Unable to build theme: "Error: Expected number, variable, function, or calculation. log('Invalid unit `#{$unit}`.');"
legacy Troubleshooting
Issue When building a theme there are 'Expected number, variable, function, or calculation $_: log('Invalid unit `#{$unit}`.');' errors: Message:...
User is redirected to the 404 page instead of the login page when the session expires.
legacy How To
Issue The user is not prompted for login but to a 404 page when navigating in pages with restricted access if the user session expires or, if the user is not logged in and tries to access directly the url. ...
Supported favicon file formats
legacy
Issue Which favicon file formats are supported in Liferay DXP? Environment Liferay DXP 7.4 Resolution Common file formats such as ICO and PNG are supported, as are JPG, GIF and SVG files. This is highly dependent on a...
Configured favicon is not appearing in PDF viewer
legacy Troubleshooting
Issue Despite setting a specific favicon in the Page settings, when a PDF document is uploaded via Documents and Multimedia and subsequently utilized within a Web Content article, the PDF viewer displays the...
What should be done when answers to the security questions are forgotten?
legacy How To
Issue My users keep forgetting their answers to the security questions is there a way to disable this? Also is there an alternative to the forgot password option? Environment DXP 7.4 Resolution Liferay already sends a...