Legacy Knowledge Base
Published Jun. 30, 2025

Unable to get product info error showing in console

Written By

SK Sahil Akhtar

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Issue

  • When building projects, users are getting the below error in the console: 

    FAILURE: Build failed with an exception.

    * Where:
    Settings file 'C:\Users\ABC\Downloads\Dev\liferay\example\settings.gradle' line: 16

    * What went wrong:
    A problem occurred evaluating settings 'example'.
    > Failed to apply plugin 'com.liferay.workspace'.
       > Could not create an instance of type com.liferay.gradle.plugins.workspace.WorkspaceExtension.
          > Unable to get product info for :dxp-7.2-sp3

    * Try:
    Run with --stacktrace option to get the stack trace. Run with --info or --debug option to get more log output. Run with --scan to get full insights.

    * Get more help at https://help.gradle.org

    CONFIGURE FAILED in 21s

Environment

  • Liferay 7.2
  • Liferay 7.3
  • Liferay 7.4

Resolution

  • One of the instances of this error is due to  https://release.liferay.com/ site being down while using liferay.workspace.product=dxp-7.2-sp3 (or any workspace project)
  • Users can manage to work around this issue, by using the 'bom' file instead of the API. In gradle.properties file, change liferay.workspace.product=dxp-7.2-sp3 to liferay.workspace.target.platform.version=7.2.10.3 
    liferay.workspace.target.platform.version=7.2.10.3
  • And, set the setting.gradle to use the latest workspace plugin:
    buildscript {
    dependencies {
    classpath group: "biz.aQute.bnd", name: "biz.aQute.bnd", version: "5.2.0"
    classpath(group: "com.liferay", name: "com.liferay.gradle.plugins.workspace", version: "9.1.5") {
    exclude group: "biz.aQute.bnd", module: "biz.aQute.bnd"
    }
    classpath group: "net.saliman", name: "gradle-properties-plugin", version: "1.4.6"
    }

    repositories {
    maven {
    url "https://repository-cdn.liferay.com/nexus/content/groups/public"
    }

    maven {
    url "https://repository.liferay.com/nexus/content/groups/public"
    }
    }
    }

    apply plugin: "net.saliman.properties"

    apply plugin: "com.liferay.workspace"
    Note: After changing the workspace plugin version, if an error occurs during the build, adjust the version to match your workspace by referring to this link.

Additional Information

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