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CKEditor Upgrade to version 5
legacy
Issue I would like to inquire about the status of CKEditor in Liferay, specifically, if there is a plan to upgrade CKEditor to version 5 in an upcoming release of Liferay? Environment Liferay DXP 7.3 Liferay DXP...
PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4
legacy Troubleshooting
Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...
Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL
legacy
Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The...
Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims
legacy Troubleshooting
Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....
Getting a web content in scheduled status using the headless rest API
legacy How To
Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of  headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content...
How to define the order in which multiple object actions (defined for the same trigger) will be executed?
legacy
Issue I was wondering is there a possibility to order/prioritize object actions that use the same trigger? For example, I have two object action, action1 and action2, and they are both triggered by On after add. I need to...
Enabling both Liferay's default login and SAML login so that users can use either option
legacy How To
Issue I would like to configure and enable SAML login while also having Liferay's default login available to users so that they can have two options for logging in. Environment DXP 7.4+ Quarterly Release Resolution...
Google Drive authentication randomly fails in a multi-node cloud environment
legacy Troubleshooting
Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was...
Slow Content Search with SearchUtil API
legacy Troubleshooting
Issue In 7.4 q2.12, searching using SearchUtil API is taking upwards of 3-4 minutes when the expected response is in milliseconds. Environment 7.4 2024.q2.12 Resolution Do one of the following: Upgrade to...
Automated download of PaaS backups
legacy How To
Issue we want to set up an automated download of the DXP-cloud-backup. To connect to the server we have to run the following procedure: - lcp auth token  - lcp remote - lcp shell Please can you help us finding the required...
400 Bad Response When Filtering Using the API on Custom Fields
legacy Troubleshooting
Issue When filtering using the API on a custom field of type "long integer" (for example: customID eq '123'), I get a bad request response; but when I use the same syntax on an out-of-the-box field with type "long...
Elasticsearch is not starting up receiving NoNodeAvailableException and JNA native support exception
legacy Troubleshooting
Issue Elasticsearch is not running properly, receiving the below errors: ERROR [liferay/search_writer/SYSTEM_ENGINE-371][ElasticsearchIndexWriter:143] java.lang.RuntimeException:...
Typing delay when editing fields in articles with too many fields
Troubleshooting
Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...
When moving a web content to another folder, the "Modified by XX" message does not display the user who moved it
legacy
Issue When moving a web content to another folder, the 'Modified by XX' message doesn't display the user who moved it, but it does record the modification time. Environment Liferay DXP 2024.Q3 Resolution The current...
Is Session Prediction Possible in Liferay
legacy
Issue Is it possible an attacker could predict the JSESSIONID and gain unauthorized access, referencing an example from a 'Session Prediction' article? Explanation of Issue Using the "Catalog" Page in Postman: If a...
Unable to get product info error showing in console
legacy Troubleshooting
Issue When building projects, users are getting the below error in the console:  FAILURE: Build failed with an exception. * Where: Settings file 'C:\Users\ABC\Downloads\Dev\liferay\example\settings.gradle' line:...
How to overcome BOMs pointing to wrong JARs?
legacy Troubleshooting
Issue When compiling our custom code, we encounter issues where our OSGi modules fail to start due to unresolved references to the Liferay packages. For instance, the following error is thrown:...
Use the Liferay server to send emails upon Form submission on your Cloud environment
legacy How To
Issue Liferay sends emails upon user-related events, such as creating new users or updating their passwords. Is it possible to use such an email capability to send emails from form submissions? Since...
Is Liferay Vulnerable to CVE-2023-45960?
legacy
Issue I would like to know if Liferay is vulnerable to CVE-2023-45960?  Is Liferay affected by CVE-2023-45960? Environment Quarterly Release 2024.Q1.7 Resolution The NIST listing for CVE-2023-45960 has been withdrawn and...
How to retrieve relative URLs for document library assets?
legacy Troubleshooting
Issue Easily retrieve relative URLs for document library assets. Environment Liferay DXP 7.4 Resolution Kindly consider using the latest Liferay DXP 7.4 release. Another option request LPD-36856 on a...
Author information that is displayed in the forum posts
legacy How To
Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and...
JavaScript URLs are not updating when Staging is enabled
legacy How To
Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...
View Count on Display Page not updated in index
legacy Troubleshooting
Issue The values viewCount or viewCount_sortable are not being updated when users visit content displayed on a Display Page. However, the values are correctly updated in the ViewCountEntry table....
Which Liferay version should be used in gradle.properties for the 2024.Q1.1 version?
legacy How To
Issue Which Liferay version should be used in gradle.properties for DXP version 2024.Q1.1 Environment Liferay DXP Resolution 1. Looking at the release JSON here, the property should be...
"The server could not start in 900 seconds" error occurs when starting server in Liferay Developer Studio
legacy Troubleshooting
Issue Liferay server crashes when running under Liferay Developer Studio for 15 minutes, reporting the following error dialog: The server could not start in 900 seconds. Environment Liferay...
Beta Feature 'Walkthrough' Documentation Unknown
legacy
Issue There is a beta feature called 'Walkthrough' available to enable under Configuration > Site Settings > Walkthrough, but I cannot find any documentation for it.  Environment DXP 7.4 Quarterly Release Resolution...
How to filter web content by structure field with headless APIs
legacy How To
Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following...
Missing 'Dynamic Data Mapping Structure' references during LAR import due to FieldSet usage in a structure
legacy Troubleshooting
Issue We encountered an error while importing a site from the production environment into the development environment: There are missing references that could not be found in the Live Environment. Please publish again to...
Categories translated to a new language do not show the updated language despite setting the language in Account Settings
legacy Troubleshooting
Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'.  This occurs even when the Account...
Unable to access the REST API from browser with other languages
legacy Troubleshooting
Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528...
How to enable ModSecurity and Check if it's Working (Liferay PaaS)
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to enable ModSecurity in Liferay PaaS and test...
Getting blank pages after 10k entries in Account Listing
legacy Troubleshooting
Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Users are getting a blank page after 10k entries on the account listing UI...
Price Range Facet is not working with account price
legacy
Issue The Price Range Facet widget filters results based on a product's lowest price. However, the users have created the base price and price list separately for their products, so that their guest users can only...
Open ports - Port Number 80 and 443 are in open state
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Port Number 80 and 443 are in open state. Having port 80...
Unable to use CNAME records when setting up domain for Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When going Live on Liferay SaaS, one of the steps that is...
You cannot apply the selected structure restictions for this folder. At least one web content references another structure.
legacy Troubleshooting
Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...
Obfuscating property values and rendering them as asterisks(*****) in the Control Panel.
legacy How To
Issue Certain property values need to be hidden in the Control Panel.  Environment DXP 7.4 Resolution To obfuscate the value of a portal property and have it appear as a string of asterisks (****) in the Control Panel,...
Minification of CSS and JavaScript resource
legacy
Issue Unable to minimize the CSS and Javascript using the  minifier.enable  portal property. Environment Liferay DXP 7.4 Resolution The minifier.enabled=false portal property is by default set to false. When...
Retrieve file from a closed Help Center ticket
legacy
Issue Is it possible to retrieve a file from a Help Center ticket that has been marked as closed? Environment DXP 7.0+ Resolution After moving a ticket to a solved status, all the files shared on it are...
Avoiding 'q param' and caching of Favicon in the browser
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever users navigate to different pages, a new...