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Cannot start a cluster with java.lang.IllegalAccessException: class javax.naming.spi.NamingManager
legacy Troubleshooting
Issue After configuring the cluster using DNS_PING we obtain below stacktrace and the cluster doesn't start: com.liferay.portal.kernel.exception.SystemException: Unable to create JGroupsClusterChannel at...
ORA-01795: maximum number of expressions in a list is 1000_ [Sanitized]
legacy Troubleshooting
Issue After performing an upgrade between DXP versions and using an Oracle database, the following errors are observed: ERROR [main][UpgradeStepRegistratorTracker:185] Failed upgrade process for module...
Getting same response from two URLs having space ( ) and hyphen (-)
legacy
Issue When a friendly URL is created using hyphens (E.g. https://www.abc.in/test-my-friendly-url), then one more URL, same as the friendly URL, having space ( ) in place of the hyphen (-) (E.g....
Custom fragments containing drop-zone not getting duplicate properly
legacy Troubleshooting
Issue Not able to duplicate the custom fragments containing dropzone. Steps to reproduce: 1. Start Liferay DXP 7.4. (Between update 60 and 2023.Q3.2 Quarterly Release) 2. Import the custom fragments.zip...
GraphQL multipart requests in DXP 7.4
legacy Troubleshooting
Issue Trying to upload image to DXP 7.4 via GraphQL API (createDocumentFolderDocument method). This approach seems not be valid after DXP 7.2:...
We cannot see Global Widget Templates when logged in as Site Administrator
legacy Troubleshooting
Issue We are Site administrators and when trying to configure some components, as Language Selector, we cannot select some default widget templates that belongs to the module. Environment Liferay DXP 7.4...
Resolving ORA-01450
legacy Troubleshooting
Issue When starting a Liferay instance connected to an Oracle Database, the following error is encountered and Liferay does not start : Caused by: com.liferay.portal.kernel.log.LogSanitizerException: Error : 1450, Positi...
The Error "org.hibernate.HibernateException: Unable to determine Dialect to use" Occurs When Connecting to MariaDB Server
legacy Troubleshooting
Issue The server cannot start up due to the following error Liferay log: ERROR [ServerService Thread Pool -- 106][DialectDetector:147] org.hibernate.HibernateException: Unable to determine Dialect to use [name=MariaDB,...
Href lang URLs wrongly formatted (with trailing slash)
legacy Troubleshooting
Issue The presence of trailing slash is inconsistent in the href lang URLs impacting Search engine indexing. For example: https://www.mysite.com/en https://www.mysite.com/de/ https://www.mysite.com/fr Environment...
Unable to copy from file:/opt/liferay/osgi/modules error when starting docker
legacy Troubleshooting
Issue When starting Liferay docker environment, the user gets the following error:  ERROR [main][ModuleReadHookImpl:88] Unable to copy from file:/opt/liferay/osgi/modules Environment Docker Liferay Quarterly Release...
Are CSP headers supported on DXP 7.4?
legacy
Issue Are CSP headers supported on DXP 7.4? Environment DXP 7.4 Resolution Started an DXP 7.4 U90 bundle up, the Content Security Policy (CSP) (LPS-134060) is listed under Instance Settings > Feature Flags > Beta....
CAPTCHA_TEXT Not Set In The Portlet Session
legacy Troubleshooting
Issue While validating the captcha in the custom module, the following exception shows: "CAPTCHA text is null. User null may be trying to circumvent the CAPTCHA." Steps to reproduce: Deploy...
Scheduled jobs running right after activation, no matter their trigger schedule
legacy Troubleshooting
Issue When activating a new task from Control Panel -> Job Scheduler -> Job Scheduler Triggers, it is fired immediately, regardless of the trigger schedule. Environment Liferay 7.4, 2023.Q3, 2024.Q3...
Resolving Job Scheduler Stuck in "In Progress" Status
legacy Troubleshooting
Issue The Job Scheduler log status remains stuck in "In Progress" after a server outage during a triggered job and can not be deleted. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3 Resolution...
Moving to SAML w/ Upgrade Encountering Landing Page Issues
legacy Troubleshooting
Issue We just tested upgrading to 7.4 changing to SAML (coming from CAS) in the process and believe we have encountered the issue as described in this...
Upgrade Liferay From 7.4 to Quarterly Release
legacy How To
Issue Please provide details on how we can upgrade from 7.4 Update 20 to Quarterly Release 2023.Q3.2. Environment Liferay 7.4 Update 20, Liferay 2023.Q3.2 Resolution Replace the content in...
Can I change a single configuration value with the help of a .config file?
legacy How To
Issue I would like to change just a single configuration value with the help of a .config file. I would like to know if it is possible to enter this single value in my .config file or whether the file has to contain...
Liferay DXP XML Processing Dependencies
legacy
Issue We would like to have a list of XML Processing dependencies that are used in Liferay Environment DXP 7.1 DXP 7.4 Resolution Looking at our libraries...
Custom OSGi module needs to be redeployed after application server restart
legacy Troubleshooting
Issue Custom OSGi module stops working and fails after an application server (i.e. Tomcat) restarts, and needs to be redeployed to get it to work again. Environment DXP 7.4 Resolution Blacklist the OSGi components before...
JSESSIONID hardcoded in Liferay codebase
legacy
Issue With the below piece of code in the Tomcat web.xml file(Tomcat/webapps/ROOT/WEB-INF/web.xml). <session-config>     <cookie-config>         <name>LR_JSESSIONID</name>     </cookie-config> </session-config> We...
Getting timeout exception during application restart in a cluster environment
legacy Troubleshooting
Issue Getting the below error (TimeoutException) during application restart in a cluster environment: Error: ERROR [localhost-startStop-1][ClusterSchedulerEngine:604] Unable to load memory clustered jobs...
Create transactional method without using ServiceBuilder
legacy
Issue We want to know if there's any API or Class that we can use in Liferay to create a transactional method without using service builder. Environment Liferay DXP 7.4 Resolution You can use...
Upgrade Tool in 2023.Q3.1 Bundle uses Wrong Version of Tomcat
legacy Troubleshooting
Issue When upgrading to 2023.Q3.1 Quarterly Release, the wrong version of Tomcat is suggested by the Upgrade Tool as below: Please enter your application server directory ([Your Liferay Home]/tomcat-9.0.80): Environment...
Which Liferay version should I use in gradle.properties for the 2023.Q3 Quarterly Release?
legacy How To
Issue Which version do I need to use for the liferay.workspace.product= property in gradle.properties for Liferay Workspace? Environment Liferay Workspace Liferay DXP 2023.Q3 Resolution As of Oct. 20, for...
What values are permitted for p_p_state?
legacy
Issue What are the valid values for p_p_state? What happens if any other value is entered? Environment Liferay DXP 7.4 Resolution When examining the LiferayWindowState class, we can see that the parameter allows the...
Apache Active MQ
legacy
Issue Does Liferay use Apache Active MQ?   Environment Liferay DXP 7.0 - 7.4   Resolution Liferay DXP products do not include any component from Apache Active MQ.     , content: Issue Does Liferay use Apache Active MQ?  ...
How to retrieve the Structured Content expiration date using Headless Delivery Api Rest Application
legacy
Issue I want to retrieve the Structured Content expiration date using Headless Delivery Api REST application. Environment Liferay DXP 7.4 Liferay DXP 2023.Q3 Resolution Unfortunately, the expiration date is...
Cannot insert the value NULL into column 'classNameId'
legacy Troubleshooting
Issue During an upgrade process, you might encounter an issue where the following error occurs: ERROR [main][BatchingBatch:134] HHH000315: Exception executing batch [java.sql.BatchUpdateException: Cannot insert the...
Client-Extension gets created with an empty folder using Blade CLI
legacy Troubleshooting
Issue I would like to create new Client-Extension modules using Blade CLI When I create a new workspace and run the command blade create client-extensions, I get the message "Successfully created project...
How to define SEO friendly urls for the categories?
legacy
Issue When a category is added, friendly URLs are generated, however, if other languages/translations are added later, or if the category name changes, the new modifications/additions are not reflected in the...
How to invite multiple users to calendar event
legacy
Issue Steps taken: 1. Drag and drop the calendar on a page. 2. Create a new event by clicking the 'Add Event' button. 3. On the Add Event page, there is a section 'Invitations' from where we invite users. 4. In...
Enabling agent and adding packages in Bootdelegation properties to monitor Liferay application
legacy How To
Issue Enable Java agent (AppDynamics) on Liferay for monitoring the Liferay application. Required to add the packages from the agent to the...
Liferay 7.1 is not compatible with MySQL 8.1
legacy
Issue Liferay DXP 7.1 is only compatible with the MySQL 5.7 version, not with MySQL 8 as per the compatibility matrix. Environment Liferay DXP 7.1 Resolution There is a feature request submitted for this task that...
Freemarker templates and httpUtil errors
legacy Troubleshooting
Issue When upgrading to Liferay DXP 7.4+ from 7.3 or prior versions, we have found some issues regarding httpUtil class. While the class is still available, but its methods are not. An example error could be the following one:...
Custom deployment error "Require-Capability: osgi.ee=JavaSE"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Cannot deploy a custom module due to the...
Will the uploaded files get written to the tomcat /temp directory before moving to DB if setting dl.store.impl=com.liferay.portal.store.db.DBStore
legacy
Issue When setting the following property, whether the uploaded files will be written to the tomcat /temp directory before moving to DB. dl.store.impl=com.liferay.portal.store.db.DBStore Environment Liferay DXP 7.2...
java.lang.StackOverflowError while upgrading caused by getSuperLocale
legacy Troubleshooting
Issue Upgrading the database with the database upgrade tool fails, with the following (or similar) messages in the logs INFO  [main][UpgradeProcess:145] Failed upgrade process...
Headless API call returns 500
legacy Troubleshooting
Issue When performing a request to the Headless API without authentication, it throws a 500 error code. Steps to reproduce: 1. Perform a GET request to...
Search Blueprints feature is not shown in Liferay
legacy Troubleshooting
Issue According to this documentation, Search Blueprints, the Search Blueprints functionality is available in DXP 7.3 starting with Update 6. However, after installing DXP 7.3 Update 6, the Search Blueprints...
Deploying DXP 7.4 on JBoss EAP 7.4.0
legacy How To
Issue This article outlined the detailed steps to deploy Liferay DXP 7.4 on JBoss EAP. Environment Liferay DXP 7.4 JBoss EAP 7.4.0 Resolution JBoss_Home/Liferay_Home contains jboss-eap-7.4 folder which is shown below...