Submit Feedback
Legacy Knowledge Base
Published Jun. 30, 2025

Uploaded images are not visible to Guest users

Written By

Rishabh Agrawal

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled.
  • Steps to reproduce:
  1. Navigate to Documents and Media and create a folder.
  2. Upload an image inside the created folder and publish.
  3. Now edit the current site and add the portlet "Media Gallery" from the widget icon.
  4. Click on "Configuration" of the above added portlet and under the Root folder, select the newly created folder and save.
  5. Publish the site to reflect the changes.
  6. Sign out from the portal.

Expected Behavior: The added image should be visible.

DXP U92.png

 

Observed Behavior: Error pops up "You do not have the required permissions".

DXP U51.png

 

Environment

  • Liferay DXP 7.4

Resolution

  • This observed behavior is a known bug of DXP 7.4 update-51, however, it isn't present on update 92 (DXP 7.4 update 92).

Additional Information

  • Upgrade the DXP update to the latest one to achieve the expected behavior: Upgrade Basics
  • All patching-tool commands must be executed from the {liferay_home}/patching-tool directory​
For Ubuntu:    ./patching-tool.sh 
For Windows: patching-tool.bat
Did this article resolve your issue ?
Legacy Knowledge Base
Did this article resolve your issue ?