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Can I schedule the garbage collector to run periodically?

Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...

Is it possible to map non-basic user attributes with SAML?

legacy

Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...

Failed upgrade process for module com.liferay.portal.scheduler.quartz

legacy Troubleshooting

Issue During our upgrade process we are facing the following error: INFO - Failed upgrade process com.liferay.portal.scheduler.quartz.internal.upgrade.v1_0_1.QuartzUpgradeProcess in 1 ms ERROR - Failed upgrade...

Accessing a site page from a different virtual host

legacy Troubleshooting

Issue When there are 2 or more sites for example Site1 and Site2. Site1 is mapped to the friendly URL "site1" and Site2 is mapped to "site2". They both have virtual hosts site1.com and site2.com. The sites can be...

Group Memberships are being removed after signing in via SAML after upgrading to 2024.Q2 from 2023.Q4

legacy Troubleshooting

Issue We have observed that some users's existing group memberships are missing after they login via SAML(Okta). Environment Quarterly Release 2024.Q2 Resolution This is due to the change reported in these articles:...

The account email address is set to null

legacy Troubleshooting

Issue When updating a custom field at the account entry, the account email address is set to null Steps to reproduce: Create a new Account, “Account”. Attach an e-mail address “abc@liferay.com” to the account entry...

Calling UserImporter in com.liferay.portal.security.exportimport.api throws unsatisfied references error.

legacy Troubleshooting

Issue On 7.3 we are using this class to Import users from a SamlProvider: com.liferay.portal.security.exportimport.UserImporter.importUser(long companyId, String emailAddress, String screenName) We call the service by...

When changing the User's "Language" and "Prefix" selection to another set, each selection needs to be done individually

legacy Troubleshooting

Issue We've observed an undesirable behavior when editing a User's preferred "Language" and "Prefix" selection. When editing/changing a User's "Language" and "Prefix" existing selection, each selection needs to be...

jUnit throws exception

legacy Troubleshooting

Issue We are encountering issues with jUnit and Liferay Spring MVC portlet. We have SubscriptionUtilTest class and when trying to run it by right click and run as "Junit" then throws error as...

Remove the Site Name and Portal Name from the Browser Title

legacy Troubleshooting

Issue While hovering the mouse on a browser tab of any page, it displays the "Page Name - Site Name - Portal Name". How to remove the Portal Name part from it? Environment Liferay DXP 7.4 Resolution Create the...

Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP

legacy

Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation,...

Unable to Cancel Shutdown Event

legacy Troubleshooting

Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed." When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is...

Allowing non-admin users to move between sites with minimal permissions.

legacy Troubleshooting

Issue Users who are assigned to multiple sites without admin permissions are not able to switch between sites. Environment DXP 7.4 Resolution By defining and assigning a new Regular role with "Access in Control Panel"...

Guest User cannot upload File in Form - An unexpected error occurred

legacy Troubleshooting

Issue We have a Form with an Upload field where authenticated users can upload files but Guests cannot. All permissions are provided for Guest user. When the user selects the file to upload, an error message appears...

Is it possible to manage resources per instance in Liferay?

legacy

Issue You have a Liferay server and several virtual instances, and want to know if it’s possible to configure resources for each virtual instance. Environment DXP 7.2+ Resolution Unfortunately handling...

How to get a list of portal Users and what Roles are assigned to them?

legacy How To

Issue I would like to get a list of Liferay portal users and what roles are assigned to them. Environment Liferay DXP 7.2+ Resolution Please run the attached Groovy script: ListUsersAndRoles.groovy Additional...

What is the Default Service Account?

legacy

Issue What is the Default Service Account? What is its purpose? Why is a default-service-account row added automatically to the User_ table? Can this user be removed or adjusted? Environment 2023.Q3+ Resolution Imagine...

Permission for specific user to edit 'Asset Publisher' on one page but not any other page

legacy How To

Issue Is it possible to assign permission or a role to a user in such a way that the user can edit 'Asset Publisher' on one page but not any other 'Asset Publisher' on any other page? The use case is like this:...

After migrating from 7.2 to 7.4 users with "View" permission receive error message when attempting to access contents of folders in Media Gallery

legacy Troubleshooting

Issue When accessing the content of a folder in the Media Gallery portlet, users are getting an error related to permissions: "Error: You do not have the required permissions". This occurs after upgrading from...

Is it possible to authenticate with an Apple device when Fast IDentity Online 2(FIDO2) is enabled?

legacy How To

Issue Can Apple devices with FIDO sign-in credentials(a.k.a. "Passkey") be used to log in to Liferay when Fast IDentity Online 2 has been enabled? Environment DXP 7.4 Resolution Yes, Apple's Passkey can be set up by continuing...

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