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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

'My Workflow Tasks is temporarily unavailable' error message

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a content page. 4. Click on the notification which...

Complete page content is not visible while clicking on search result

legacy Troubleshooting

Issue Step to Reproduce: 1. Spin a Liferay DXP 7.4 u31. 2. Create one blank page named demo. 3. Place Asset Publisher on the newly created page. 4. Open the configuration of Asser Publisher by clicking on the Action...

Field Reference value not getting applied to the web content

legacy Troubleshooting

Issue When attempting to update the Field Reference value within created web content a generically named value is displayed instead of the value manually added. Environment DXP 7.4 Resolution To resolve this...

Blogs With Images Load Slowly and Eventually Time Out

legacy Troubleshooting

Issue When I try to navigate to a blog post that contains images, it loads very slowly and eventually times out. Images were copy/pasted from a local computer into the blog post (rather than being uploaded...

How changing the site default language affects Web Contents' friendly URLs

legacy

Issue There is a site (My Site) with two available languages: es-ES and en-US, where es-ES is the default language. My Site's web contents have their title and friendly URL defined only for the default language...

Hide options on Style session when editing Fragments

legacy

Issue There are fragments that have Style options that are not applicable. Example: Separator - It has functions like alignment and text formatting and these functions do not apply to the fragment itself. Is it...

Changes to preferences in one breadcrumb portlet are replicated in the other breadcrumb portlets

legacy Troubleshooting

Issue I added the breadcrumb portlet on two widget pages. When I change a preference for a portlet on one page, the same settings are replicated in the portlet on the second page. Environment Liferay DXP 7.2...

Breadcrumb in Display Page Template does not display the correct path

legacy

Issue When adding the BreadCrumb Widget in a Display Page Template (DPT) we can't configure it to display the correct path. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Unfortunately, currently it is...

The alt attribute of an image fragment is set to the image title instead of the description

legacy Troubleshooting

Issue When mapping a Documents and Media image to an image fragment, the alt attribute is set with the title of the image instead of the description. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Update...

ThemeDisplay.getDevice(request) returns null or a dummy implementation

legacy

Issue Calling themeDisplay.getDevice(request) from a theme template returns null or a dummy implementation of Device interface Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The classes which provided the...

Slider restarts navigation after image selection

legacy Troubleshooting

Issue After uploading an image to a Slider Fragment, the Slider restarts the navigation to the first position. Environment Liferay DXP 7.3.X Resolution Please request a Hotfix with LPS-161282 to resolve the...

Asset Publisher Loses Sorting by Custom Field

legacy

Issue The Asset Publisher loses sorting by custom fields when more than one type of structure is selected. This happens even if the structure fields of selected structure/templates are identical. Environment Liferay DXP...

Can't select a video for the video fragment

legacy Troubleshooting

Issue I have created a fragment where I should be able to embed videos, following the documentation When I try to select a video in that fragment, an error message says: Please enter a file with a valid...

Marketplace Doesn't Update Through the Portal

legacy Troubleshooting

Issue This occurs when trying to update the Marketplace through the portal when using Liferay DXP 7.0 GA1 (de-92). The Marketplace asks for an update, but when clicking on the update button, it does not do...

Can't display other site's articles in the Web Content Display

legacy

Issue We could add other sites as scope in the Web Content Display portlet in DXP 7.3 and below, so we could display articles from sites other than the current one That option is now gone in DXP 7.4, so...

No fragment link is shown on pages

legacy Troubleshooting

Issue Fragment editable links only work by default in English Steps to reproduce: 1. Start Liferay DXP-7.4-u22 2. Edit the home page 3. Add language selector to the page 4. Click on the Heading fragment on the home...

Method "themeDisplay.getScopeGroupId()" executed within a Widget Page Template does not retrieve the site's groupId

legacy Troubleshooting

Issue Given a Widget Page Template, when we use the themeDisplay.getScopeGroupId() method from a Freemarker template to try to retrieve the groupId from the original site, a different groupId will be retrieved. Would...

Can user preview web contents before publishing?

legacy How To

Issue Is there a way a CMS Author can preview web content before publishing it to production? Environment Liferay DXP 7.4 Resolution The preview feature is inside the action (3 dots) menu of the web content list. Steps to...

How does the fragment caching work?

legacy

Issue When using fragments, does the cache on content update perform a proper flush? How does fragment caching work in general? Environment DXP 7.3 Resolution If we have a dynamic fragment, and if caching is turned on,...

How to restrict Access to a specific Site

legacy How To

Issue How do I to restrict access to a particular site for certain Users in the Liferay platform? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution You can restrict access to a specific site by changing the...

Unable to see empty widgets when Toggle Controls are turned off in DXP 7.3

legacy

Issue When I turn the toggle controls off on a widget page, empty widgets are invisible. This makes it hard for me, as an admin, to edit a page with toggle controls off. Can I see empty widgets with the toggle...

Option to export multiple web content translations

legacy

Issue Is it possible to translate web content in bulk for multiple locales? Environment Liferay DXP 7.3 Resolution In DXP, users can translate web content in different locales by selecting them from the UI and...

Button "-" doesn't work when creating a structure with repeatable field

legacy Troubleshooting

Issue After creating a structure with repeatable fields, when trying to delete a field by clicking the "-" button, the field is not deleted. Steps to reproduce Navigate to Content & Data > Web Content >...

When trying to translate web content, multiple fields are absent

legacy Troubleshooting

Issue Web Content Translation Page does not display repeatable Fields Steps to reproduce: 1) Navigate to Content & Data> Web Content> Structures 2) Make a structure with different fields that are repeatable. 3)...

Cannot select a layout template in a widget page

legacy Troubleshooting

Issue Layout templates can be chosen in the configuration of widget pages to specify the columns and rows where widgets will be placed. When trying to select another layout template (deployed inside a custom theme...

Update packages and regenerate your custom theme with the latest available in order to solve accessibility or style related bugs

legacy How To

Issue Sometimes in order to solve user interface bugs (like accessibility or style related), our customers need to update their custom themes with the latest versions available of liferay-frontend-theme-unstyled ,...

Which tables in the database contain web content, documents and media information?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Form Upload Input is missing when mapping to a custom Object's Upload Field

legacy Troubleshooting

Issue When creating a Form that maps to fields on a Liferay Object (and one of the fields is an Upload type field), the option to map the form's Upload input with the custom Object's Upload Field is not appearing....

Error in plugin "sass" when migrating themes "... is deprecated and will be removed in Dart Sass 2.0.0."

legacy Troubleshooting

Issue When migrating themes to a newer version, you can get these types of errors: Deprecation Warning: Using / for division outside of calc() is deprecated and will be removed in Dart Sass 2.0.0. Recommendation:...

Does Liferay Support Angular 13 +

legacy

Issue After updating an Angular portlet from v12 to v13 it can no longer be viewed and the browser console logs display a liferay-amd-loader error. Environment DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution This...

Is it possible to view page usages for global Fragments

legacy

Issue Is it possible to see the page name as well as the site name and usage in this scenario? It would be useful to know which fragments are used on which pages. Steps to reproduce: 1. log in as an admin user 2....

Unable to preview web content after enabling repeatable of nested fields

legacy Troubleshooting

Issue Unable to preview web content after enabling repeatable nested fields when upgrading from 7.3-SP1 Steps to reproduce: 1) Start server DXP 7.3 sp1 2) Add a new site(required) 3) Navigate to Web Content 4) Add...

Needs to change friendly URL of web content

legacy

Issue When working with assets such as 'Web Content', the details always include the friendly URL. The concern now is that this friendly URL contains a hyphen (-) that requires to be removed. Environment Liferay...

/web/guest cannot be removed from the site url if a virtual host is active

legacy Troubleshooting

Issue It is not feasible to remove /web/guest from the site URL when a virtual host is configured. When accessed without /web/guest, the page keeps loading and displays a 404 error in the logs. Environment Liferay...

Browser icon is not visible on the page editor side bar when custom theme is used

legacy Troubleshooting

Issue When editing a page, on the side bar the browser icon is not visible, although the function works fine. This happens when a custom theme is applied. Environment Liferay DXP 7.4+ Liferay theme generator 10.2.1...

Servlet filter is not invoked, when using virtual hosts in the site configuration

legacy Troubleshooting

Issue The implementation of a servlet filter for friendly URLs is causing issues. It works as expected without Virtual host configuration, but when the virtual host is configured, a filter is not invoked....

Liferay Frontend NPM Toolkit compatibility matrix for Node.js, NPM, Yeoman, Gulp and Generator Liferay Theme

legacy

Issue If a client wants to generate custom themes, they need to install: Node.js and NPM Yeoman Gulp generator-liferay-theme As a result, it is difficult to know which version to install depending on the portal version...

Portlet on Private Pages does not save changes in Configuration

legacy Troubleshooting

Issue When adding a portlet to a private page and changing its configuration, the portal displays the success message, but the content returns to the previous value. Environment DXP 7.3 DXP 7.4 Resolution Please...

Failure during import of site template.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Text is not visible in phone mode

legacy

Issue In tablet and desktop mode, the text is visible. In phone mode, the text is not visible. Steps To Reproduce: 1. Start a server DXP 7.3 2. Access the portal 3. Click Edit > Fragments > Slider 4. Add an image....

Unable to delete numeric field value in translations

legacy Troubleshooting

Issue The field value cannot be completely cleared Steps to Reproduce: 1) Navigate to Liferay DXP > Content & Data > Web Content 2) Go to the Structure tab 3) Add a structure with a Numeric field 4) Back to the Web...

The asset selection changes from collection to manual

legacy Troubleshooting

Issue The selected collection is not kept in the asset collection Steps to reproduce: 1. Create a Page > Add the 'Asset Publisher' widget to it 2. Configure 'Asset Publisher' to use the Collection 3. Select the...

After redeploying the fragment collection, an unwanted image attribute persisted

legacy Troubleshooting

Issue The page editor StrcutreTree is populated based on the fragmentEntryLink content Steps to reproduce: 1. Start a DXP 7.3 server 2. Check Fragment propagation in System Settings > Page Fragments > Propagate...

Collection Variations are not prioritized

legacy Troubleshooting

Issue Asset Publisher and Collection Display do not display the collections correctly. Steps to reproduce: 1. Create a Collection Navigate to Site Builder > Collections > + > Manual Collection > Set a name > Save...

The title of the web content should not appear after it has been published

legacy Troubleshooting

Issue If a web content display widget is used on the widget pages, the title of the web content appears after publishing it, however, on content pages, the title does not appear. Steps to reproduce: 1) Create web...

Removing an image from a fragment not possible

legacy Troubleshooting

Issue When a user uploads an image to a fragment on DXP 7.3, there is no possibility of removing the image from it. Users can either replace it with another one or remove the whole fragment. This is true for...

Widgets don't have all configuration options when using a custom theme

legacy Troubleshooting

Issue After applying a newly created theme to the Look and Feel of a Site's pages, I can only see Permissions and Configuration Templates when trying to configure a widget. Environment Liferay 7.4 Resolution...

Related Assets widget not showing articles from other sites.

legacy Troubleshooting

Issue Expected Result - When I add an asset to the Related Assets widget all related assets from the main Asset Publisher are visible in the widget. Observed Result - The Related Asset widget only shows related...

Portlet options lost after upgrading to 7.4 U51+

legacy Troubleshooting

Issue After upgrading to 7.4 Update 51+, the Export/Import, Configuration or Remove portlet options are lost. This error does not happen if the Classic Theme is applied. Environment Liferay 7.4 Update 51+...

Site Friendly URL not available

legacy Troubleshooting

Issue I try to change the friendlyURL of one site to "site01" and I can't, it returns the error: Error: Please enter a unique friendly URL. Site and site01 site01 have the same friendly URL. Checking the rest of...

Non-localizable fields default language

legacy How To

Issue In which language are the web content non-localizable fields displayed? Environment DXP 7.4 Resolution By default, the non-localizable fields will allow you to enter the translation only for the site's...

StackOverflow error happens when add too many fragments into their DropZones

legacy Troubleshooting

Issue StackOverflowError when loading a page with many fragments Steps to reproduce: 1) Create a new Page 2) Add container Fragment 3) Add approximately 110 Fragments within the container 4) Publish the Page...

Activities portlet doesn't show journal updates

legacy Troubleshooting

Issue The Activities widget/portlet does not notify when a Web Content is edited, it only notifies when a Web Content is either created or deleted. Environment DXP 7.4.x DXP 7.3.x DXP 7.2.x Resolution...

Error when updating SEO information after changing localization language

legacy Troubleshooting

Issue It is not possible to update SEO settings after changing the portal language. The message Error: Your request failed to complete is reported in the UI and we see the following error in the log: No render...

Liferay UI Panel - collapsed attribute by default

legacy Troubleshooting

Issue After trying to use Liferay UI panels in a default collapsed state, the attribute does not seem to be working. If I put the following example code in a widget template the panel will appear as extended by...

JournalArticleLocalServiceUtil.updateArticle(JournalArticle) does not update the translation of my Web Content's title programmatically

legacy Troubleshooting

Issue The direct modification of the title through JournalArticle object by manipulating the titleMap variable does not alter the Web Content's title when calling...

Contents without URL shouldn't link

legacy Troubleshooting

Issue Contents without URLs linked when used in a Navigation Menu Steps to reproduce: 1) Create web content and set None in the display page selection 2) Create a Site Navigation Menu and add the created web...

"Not Found" message on the details page of a product when its localization differs from the user's localization

legacy Troubleshooting

Issue When a product is created, the product localization is set to Default Catalog language (e.g.: en_GB) If a user with a different localization setting (anything other than en_GB in this example) accesses...

How to display a video from Documents and Media onto a page using the Video Widget

legacy How To

Issue We want to add a video from Documents and Media onto a page using the video widget. However, the Video Widget requires a URL. Environment DXP 7.3, DXP 7.4 Resolution Here are the steps to displaying any video from...

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