Site Search - Liferay Learn

Reply button is not responsive when use Asset Publisher with Comments

Issue When try to use a Asset Publisher using Rich Summary and Comments, the Reply button is not responsive Environment Liferay DXP 7.4 (equal to or above Update 88) Resolution Please request a Hotfix with LPS-199505 to resolve the issue. Additional Information Liferay DXP Patching Tool...

Error message not displayed on UI after exceeding the Upload Servlet Request limit

legacy Troubleshooting

Issue When the web content size limit exceeds, there is no error displayed on the UI that the upload size is too large. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Navigate to Control Panel > System Settings > Infrastructure > Upload Servelet Request. 3. Edit this to 104857...

How to create a default translation for editable fields in a fragment

legacy How To

Issue We have some fragments similar to the one below <button> <span data-lfr-editable-id="text1" data-lfr-editable-type="rich-text"> ${languageUtil.get(locale,'exit')} </span> </button> We are trying to set the default translation dynamically with ${languageUtil.get(locale,'exit')} but...

Page does not appear in the sitemap widget

legacy Troubleshooting

Issue Some of the pages created in site builder are not visible on the sitemap widget. Sitemap widget is dropped on a content page. Environment Liferay DXP 7.4 Resolution Navigate to Site Menu > Site Builder > Pages > Click three dots of the missing page > then select 'Configure'. Now...

The language settings in the site settings are reflected in the language selector on the Terms of Use screen.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The language setting in the site settings is reflected in the language of...

Editing a field in a fieldgroup is not working as expected

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you make a change in a fieldgroup that is being used in another fieldset the changes are not being propagated. Also deleting the...

The code view is visible at the bottom of the content section

legacy Troubleshooting

Issue In the web content, when selecting the 'Code View [</>]' of the content section, the code view won't display, but, if users scroll to the bottom, the code view is visible. Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack 28. 2. Navigate to the Site menu > Content > Web...

Is it possible to create page templates globally to use them throughout the site?

legacy

Issue When trying to create page templates in the global site, not all the options of this tool are displayed, but when performing the same action on any other site, it does display all the options and works correctly. Is it possible to create page templates globally to use them...

Issue accessing friendly URL containing special characters in upper case

legacy Troubleshooting

Issue After updating the portal from DXP 7.3 U15 to DXP 7.3 U27, we cannot access friendly URLs containing special characters in upper case. We see the following error: The requested resource could not be found Environment Liferay DXP 7.3 U27 Resolution The observed behavior is a known...

ADA Accessibility - I expect the Tab key focus to be visible for all elements when editing the Home page

legacy Troubleshooting

Issue Expected Result: The keyboard Tab key focus should be clearly visible for all the interactive elements on the page. Actual Result: The keyboard Tab key focus is not visible for all the elements in the main content of the Home page when editing the page Steps to Reproduce: Tools:...

ADA Accessibility - I expect Screen Reader focus not to navigate to blank spaces when using the Tab key

legacy Troubleshooting

Issue Expected Result: When using the Tab key to navigate, Screen Reader focus only goes to areas which have visible text or content, not visibly blank spaces. Actual Result: Screen Reader Focus is landing on blank spaces on the page and announcing content that is not visible. Steps to...

Is it possible to assign a site template to an already existing site?

legacy

Issue When we have already created a site, can we assign it a site template? Environment DXP 7.0 + Resolution It is not possible as site templates should be used during site creation. Site Templates serve to create more sites with the same structure and elements. Additional Information...

Web content links do not open when "Data Acquisition Method : Manual" is set in the Asset Publisher widget

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue 　When "Data Acquisition Method : Manual" is set in the Asset Publisher...

ADA Accessibility - I expect the Home page to be keyboard accessible when zoomed to 400%

legacy Troubleshooting

Issue Expected Result: I expect the Home page to be accessible via keyboard when the page is zoomed in to 400%, and for the left navigation panel to collapse when zoom is applied. Actual Result: The left navigation menu is blocking the users ability to navigate the Hone page using the...

ADA Accessibility - I expect the "Search" button to have an accessible and appropriate label

legacy Troubleshooting

Issue Expected Result: I expect the Search buttons to have the correct label and for the Screen Reader to announce it with the following announcement: "Search Button" Actual Result: the Screen Reader is announcing the Search Button as "Unlabeled zero button" Steps to Reproduce: Tools:...

How to use validation for a fragment's text field?

legacy Troubleshooting

Issue You want to create validation for a fragment's text field When trying to validate a fragment's text field using Freemarker, it is not executed in the published editable field The validation only works on the default value in the page editing view, but not on the final field after...

Freemarker is not executed in an editable field

legacy Troubleshooting

Issue When Freemarker code is added to an editable field fragment's HTML section, the Freemarker code is not (always) executed on the published fragment. Environment Liferay DXP 7.4 Resolution It is not possible to execute Freemarker inside editable fields, it is a limitation. One...

Page Fragments is temporarily unavailable UI error

legacy Troubleshooting

Issue Some issues with the page fragment option inside the system setting. Steps to reproduce: 1) Start the DXP server 2) Log in as an Admin user 3) Navigate to Control Panel> System Settings> Content and Data> click Page Fragments Expected behavior: This UI should open properly ...

Unable to publish page due to NPE - Unable to process portlet com_liferay_layout_content_page_editor_web_internal_portlet_ContentPageEditorPortlet

legacy Troubleshooting

Issue When attempting to publish a page with an Asset Publisher configured to display entries from a Document Folder, an error message is displayed in the UI: "This page is not available. If this problem persists, discard existing drafts or make a copy of the page." Additionally, the...

Need immediate error message while uploading a wrong extension file in Blogs portlet

legacy

Issue While uploading a file of invalid extension but within the allowed size limit, a progress bar appears before the error message prompts. User needs immediate error message, as extension is invalid Environment Liferay DXP 7.4 Liferay DXP 7.3 Resolution This is an intended behavior of...

Pagination does not show up using custom Search Results widget display template

legacy Troubleshooting

Issue Pagination is missing after upgrading to DXP 7.4-u75 using custom Search Results widget display template Environment Liferay DXP 7.4 Resolution This is a known bug and has been addressed in u82 using LPS-185620. If possible, kindly upgrade to latest DXP 7.4 version in order to get...

Need to set the status code of error page to 404

legacy

Issue User is redirecting all the page-not-found request to a specific published public page, but the status code of the published public page is always 200 Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution It is the intended behavior...

Replacement for Deprecated Portal Property: asset.categories.search.hierarchical=false

legacy How To

Issue We recently upgraded from Liferay 7.0 to 7.4 and observed that the portal property we were using seems to no longer exist: asset.categories.search.hierarchical=false Is there a replacement in 7.4 to achieve the same function it served in which only assets matching the category are...

Is it possible to track down page visits using Audit?

legacy

Issue Is Liferay Audit able to track who visits your page? Environment Liferay DXP 7.3 Resolution Based on the official documentation and articles, Audit does not have the feature of showing who visits the page or even the number of people who do so. However, this specific request can be...

ADA Accessibility - I expect the Search, Info Icon, and Menu buttons to have the correct labels

legacy Troubleshooting

Issue Expected Result: I expect the Search, Info Icon, and Menu buttons to have the correct labels, and for the Screen Reader to announce each with the following announcement: "Search Button" "Info Button" "Menu Button" Actual Result: the Screen Reader is announcing the Search, Info...

Persistent XSS at Site - Builder

legacy

Issue Persistent XSS vulnerability found in the Web Page builder. Environment DXP 7.4 Resolution This is expected behavior, the HTML fragment does not provide any out-of-the-box sanitation, as it is expected that clients will allow only advanced roles to use it, and clients can restrict...

Is there a way to map the LAR file to an XML format?

legacy

Issue Is there a way to map the LAR file to an XML format with roles for content and documents & media? Environment DXP 7.3 Resolution Unfortunately is not possible adding roles to various content within an existing LAR by editing the XML file within. Manually editing a LAR file in...

Webp images do not display in control panel editor

legacy Troubleshooting

Issue We are unable to work with webp images in our authoring environment Environment DXP 7.4 Resolution Setup and enable ImageMagick in Liferay: Liferay Learn - Enabling ImageMagick and Ghostscript Navigate to System Settings > Adaptive Media > Images Add an entry for Supported Mime...

After upgrade the method .getDisplayDate() is not working

legacy Troubleshooting

Issue After performing an upgrade, when trying to use the.getDisplayDate() method in the widget template, errors are returned. Environment Liferay DXP 7.2-7.4 Resolution The .getDisplayDate() method has been deprecated as of DXP 7.2, according to the following documentation: Method...

ADA Accessibility - Add User button is not descriptive and has incorrect role of "link"

legacy Troubleshooting

Issue Expected Result: I expect the Add User Button to behave in the following ways: 1. Add should have the correct role of "Button" 2. Add button should be descriptive. In this case the screen reader should announce "Add user" when focus is on the Add button 3. The contrast ratio of the...

How to enable Google Cloud Translator

legacy How To

Issue How to set up Google Cloud Translator integration with Liferay DXP What type of information needs to be added in the field Service account private key Environment Liferay DXP Resolution To use Google Cloud Translator with Liferay DXP, you'll first need to have an account and a...

Relating assets with a determined structure shows folders where the structure is not present

legacy

Issue If you are relating assets and you search for a specific structure, when you select it, you will see all the folders, subfolders, etc, created in the web content section, regardless if they include the desired structure or not. Environment DXP 7.4 Resolution This is the product...

Old URLs still accessible

legacy

Issue When change the friendlyURL of a post, the old URL continues to be accessible. Environment Liferay DXP 7.2 Resolution The behavior is caused by the following Epic ticket: Keep history of friendly URLs. With this feature, the old FriendlyURLs are kept in the history and that is why...

ADA Accessibility - I expect the Option Menu Button to adhere to accessibility standards

legacy Troubleshooting

Issue Expected Result: I expect the Options Button Menu to behave in the following ways: 1. The Screen Reader should read that state of the button (expanded or collapsed) 2. Focus should move to the Export and Import button when the menu is expanded 3. The Screen Reader should announce...

Forms are not appearing - "global is not defined"

legacy Troubleshooting

Issue Forms are loaded but cannot be edited in production, or Add to Cart button disappears, meanwhile error like Uncaught (in promise) ReferenceError: global is not defined will be observed in the front-end. Environment DXP 7.1 DXP 7.2 Resolution Require a fix with the ticket LPS-196120...

Category filter value in a page URL should not change when filtering categorized web content in a collection display fragment after republishing the page

legacy

Issue When I filter categorized web content in a Collection Display Fragment the page URL includes a category filter value. If the page is republished without making any modifications, the category filter value changes. I would like to have the value unchanged when I republish the page...

Modify columns in board Documents and Media

legacy How To

Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on this board, which is the following property: dl.entry.columns By default the...

Getting welcome_bg.jpg missing reference error when trying to import a LAR file

legacy Troubleshooting

Issue When trying to import a LAR file, the following error message is being displayed in the UI: There are missing references that could not be found in the current environment. Please import the following elements first. Document: welcome_bg.jpg (referenced by a model.resource.com...

"Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the front end.

legacy Troubleshooting

Issue There are "Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the browser console and cause some abnormal behavior like some buttons disappearing, form not loading, etc. The issue mainly affects sites where Google...

ADA Accessibility - the "Select" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Select" button to have an accessible label, such as "Select [Parent Organization] Button" Actual Result: "Select" button is announced simply as "Select" Steps to Reproduce: Tools: JAWS Screen Reader 1. Open the main page of a Liferay environment 2....

ADA Accessibility - in User Roles the "Remove" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove Role for [user name]" Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to Reproduce: Tools: JAWS Screen Reader 1. Open the main page of a Liferay...

Asset Publisher shows the webcontent folder instead of articles

legacy

Issue Web contents are listed in their respective folders Steps to reproduce: 1. Start the server 2. Navigate to Content & Data > Web Content. 3. Create a Structure (say str-1) using 3 text fields. 4. Create 3 web contents using str-1. 5. Now, create 2 web content folders and create 2-3...

ADA Accessibility - the "Choose" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Choose" button to have an accessible label, such as "Choose [organization name]" Actual Result: "Choose" button is announced simply as "Unlabeled zero button" Steps to Reproduce: Tools: JAWS Screen Reader 1. Open the main page of a Liferay...

Search engine shows a different hostname in the title than the one that is in use when using Virtual Instances

legacy Troubleshooting

Issue In the event that the Liferay DXP site is in a virtual instance, and is indexed by a Search Engine, the hostname appears to be incorrectly set in the resulting title Environment Liferay DXP 7.4 using virtual instances Resolution You can see the Search Engine preview from Site Menu...

Unable to save Site Virtual Host - ERROR Duplicate entry for key 'IX_76A64FBE'.

legacy Troubleshooting

Issue When attempting to add a new Virtual Host in the Site Configurations, it is not possible to save the changes, and an error message appears in the portal's UI: "Error: Your request failed to complete." In the logs, the following error is reported: [dxp] ERROR...

ADA Accessibility - the "Remove" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove [user name]" Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to Reproduce: Tools: JAWS Screen Reader 1. Open the main page of a Liferay environment 2....

Activate Remove Text Formatting

legacy How To

Issue By default in CKEditor "Remove Text Formatting" functionality is hidden. Environment Liferay DXP 7.4 Resolution RemoveFormat is already added to our shipped CKEditor, only it's needed to add the button into the toolbar in order to use it. Follow the steps provided in Modifying an...

ADA Accessibility - Screen Reader is announcing "Go To" at the end of Heading Level announcement

legacy Troubleshooting

Issue Expected Result: I expect the Screen Reader to only announce relevant information to avoid confusion Actual Result: The SR is announcing the Heading Level 1 link on the Home page as as: "[Heading Name] heading level 1 Link visited Go to" The SR is announcing the additional phrase...

ADA Accessibility - When editing the home page the Main Menu items are not accessible using mouse

legacy Troubleshooting

Issue Expected Result: The interactive options when editing a page should be accessible using the keyboard Tab key as well as via mouse Actual Result: When editing the home page the main menu options are not accessible using the mouse, instead they are only accessible using the...

Changes in one node cause the dropping of the same entry in another node's cache

legacy

Issue It has been observed that when a user makes an update of the cache in one node, it removes that entry from the cache in other nodes. Environment DXP 7.4 Resolution This is an expected behavior. When an entity change is persisted, Liferay broadcasts a message to all nodes via...

Accesibility icon not being shown in a custom admin theme

legacy Troubleshooting

Issue We've created a custom admin-theme but when we go to Instance Settings or System settings, it doesn't show some icons, p.e: accesibility icon. Environment Liferay DXP 7.4 Resolution Having the correct icons available in your theme is dependent on having the correct versions of...

Can't save web content article because the Submit for Publication button is disabled

Troubleshooting

Issue I'm unable to edit web content and submit it for publication. The Submit button for Publication button is greyed out and the existing web content is in "Pending" status. Reproduction Steps: Set a workflow for web content articles (e.g., the default Single Approver workflow) Go to...

Portlet's title is shown instead of the web content's title

legacy Troubleshooting

Issue The web content's title is not displaying. Steps to reproduce: Start server Create global web content Put a WCD on a page, select global scope, and display the web content in it Observed behavior: Portlet's title (WEB CONTENT DISPLAY (GLOBAL)) is shown instead of the web content's...

'Questions' portlet not available in Type facet configuration

legacy

Issue Unable to filter for "Questions" portlet in "Type Facet" configuration Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is intended behavior of Liferay Type Facet narrows search results down to those associated with a certain Asset Type. As Questions is just a widget...

Site navigation menu can't be edited

legacy Troubleshooting

Issue We noticed that our site navigation menu is not editable anymore and it throws an error message and an exception in the logs when we open it: <Menu> is temporarily unavailable. java.lang.NullPointerException: null at...

Unable to view the updated content with 'View in Context' redirection link

legacy Troubleshooting

Issue Users are unable to view the updated content on the page when clicking on 'View on Context'. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the 'Single Approver Workflow' to the web content. 3. Navigate to Content & Data > Web Content > Structure. 4. Create a structure...

Losing CSS Client Extensions when navigating to different page settings tabs and saving

legacy Troubleshooting

Issue CSS Client Extensions are being lost when navigating to a different tab in page settings and saving changes. This can be reproduced with the following steps Steps to reproduce Start a clean bundle of Liferay DXP 7.4 U82 Enable private pages Open the Global Menu (Global Menu), go to...

Lost in format texts when copying content from Google Docs

legacy How To

Issue When trying to copy content from Google Docs, it loses the format. Environment All environments. Resolution This is an expected behavior, unfortunately. The resolution is to customize CKEditor to detect Google Docs content and interpret it by using the pastefromgdocs plugin: Paste...

How to disable the Asset Publisher's auto scroll

legacy How To

Issue I would like to disable the auto scroll of Asset Publisher. Is there any setting to do this? Environment Liferay DXP 7.2 Fix Pack 15+ Liferay DXP 7.3 Service Pack 3+ Resolution You can disable the Asset Publisher's auto scroll in the following configuration: Go to Control Panel...

'View in Context' link is not showing update content with display page template

legacy Troubleshooting

Issue Users are unable to view the updated content on the page with the display page template when clicking on the 'View in Context' link on the Review page. Steps to reproduce: 1. Create a Page and deploy asset publisher on it. 2. In the Asset publisher widget, select the ASSET...