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Issue When I try to add an image in a basic web content, the image selection pop-up gets blocked and the Add and Cancel buttons do not work, and therefore the image cannot be added. Environment Liferay DXP 7.0 Fix Pack 58 Resolution Please install Liferay DXP 7.0 Fix Pack 60+ Or request...

Adding a custom item into the journal article drop-down menu (web content drop-down menu)

legacy

Issue Within the drop-down menu for Web Content, is there a way to configure my own custom items? The example for Document Library seen in this blog utilizes the DLDisplayContextFactory extension point. Is there an equivalent for Web Content? Environment DXP 7.3 Resolution There is no...

I cannot create a Style Book with error Unknown column 'uuid_' in 'field list'

legacy Troubleshooting

Issue When I try to create a new Style Book, the portal displays the error "An unexpected error occurred with the publication process. Please check your portal and publishing configuration". The portal log shows the following error: ERROR...

Site Template propagation fails with "MySQLIntegrityConstraintViolationException: Duplicate entry" error

legacy Troubleshooting

Issue When changes are done to a page in a site template, the changes are not applied to the derived pages on the actual sites, instead, an exception is thrown: ERROR [liferay/background_task-8][JDBCExceptionReporter:234] Duplicate entry '36912-36232-/test-1-0' for key 'IX_C753170C'...

How to cancel navigation events with JavaScript?

legacy How To

Issue Need a solution to stop navigation when a user clicks on a navigation event. i.e.: A custom code wanted to be executed before the navigation. Environment Liferay DXP 7.0+ Resolution You can use the below sample code to access the event: Liferay.on('beforeNavigate', function(event)...

Unable to edit fragment when data-lfr-editable-id is being dynamically generated

legacy Troubleshooting

Issue When a fragment has the data-lfr-editable-id being dynamically generated, if we redeploy this fragment, it is not possible to edit these fields. Environment Liferay DXP 7.3. Resolution Please contact support and request a hotfix with the LPS-141943. Additional Information Fragment...

How to enable "Look and Feel" option in Portlets

legacy Troubleshooting

Issue Unable to see the Look and Feel option for the Portlets. Environment Liferay DXP. Resolution Set the value of the portlet.css.enabled property to true (default value). This way, Look and Feel will be visible again. Additional Information Portal Properties., content:...

Figure and figcaption tags are getting removed in blogs

legacy Troubleshooting

Issue Figure and figcaption tags are getting removed while switching from code view to text view in blogs Environment Liferay DXP 7.2 FP11 Resolution It is a known issue and has been fixed in Liferay DXP 7.2 FP13. If the hotfix is required for this issue, please create a support ticket...

Adding a widget page from a page template in the page tree adds it only to root node

legacy Troubleshooting

Issue Steps to reproduce Go to Design > Page Templates > Page Templates Add a collection Add a content page template under the collection Navigate to Site Builder > Pages > Pages Click "+" button to add a child page to the Home page Click "Basic Templates" Click on the collection added...

OPTION requests trigger exceptions in JSResolveModulesServlet

legacy Troubleshooting

Issue Steps to reproduce: Start a 7.3.10-dxp-1 bundle Use curl to simulate an option request (install curl and on a separate console use the following command while the portal is running): curl -X OPTIONS...

Link to page field's URL doesn't work if you don't select a page

legacy Troubleshooting

Issue Steps to reproduce: Start a 73x bundle Create a structure with a Link to page field in it Create a template for the structure Create a web content from it, don't select anything in the field Put the web content on a page Hover your mouse over the link, open it Current behavior: URL...

WebContent display links are not exported after caching

legacy Troubleshooting

Issue Steps to reproduce 1. Start 7.2 Vanilla bundle. 2. Create a web content with an image in its content field. 3. Place a web content display portlet to the page. 4. Select the action buttons of the portlet and make an export. 5. Checkpoint: Everything should be find, you .lar should...

From staging to live, active experience has not been published

legacy Troubleshooting

Issue The new content page experience does not get published, and this issue does not arise with DXP 7.2 fix pack 13 (for patching tool info) Steps to reproduce: 1. On Liferay fix pack 9, add and publish a new content page 2. Activate local live staging 3. Switch to the staging view of...

Freemarker error: "Denied access to model object as it does not belong to current company"

legacy Troubleshooting

Issue Some freemarker templates show the message: "Denied access to model object as it does not belong to current company 20116" Reproduction Steps 1) Setup Liferay DXP 7.3 with Fix Pack 1 2) Navigate to Control Panel→System Settings→Template Engines 3) Look for serviceLocator→click on...

After saving the SEO configurations, tags have been replaced

legacy Troubleshooting

Issue The entered tags become blank when we click the save button on the SEO configuration page. Steps to reproduce 1) Create Widget Page 2) Select layout, enter tags, and save it 3) Navigate to SEO, enter any keywords and save it. 4) Navigate to the General page, tags will no longer be...

The HTML tags are added by the editor when editing content in the Content editor

legacy

Issue When editing content in the Content editor, the HTML tags are being added by the editor. Steps to Reproduce: 1. Login to Liferay 7.1 as Liferay Admin 2. Navigate to Control Panel -> Announcements and Alerts 3. Click on -> Enter title 4. For content -> select Code view </> -> Enter...

Content Pages are marked as Draft without any user interaction

legacy Troubleshooting

Issue The content pages are marked as Draft without any user interaction Steps to Reproduce: Add a new content page Add an asset publisher widget to the page Configure the Asset Publisher with the following Asset Selection > Source Asset Type > Web Content Article Web Content Article...

ADA Liferay WAVE error

legacy Troubleshooting

Issue When we run WAVE analysis on Liferay site and, even on vanilla bundle, one of the error is “Empty Button” under the element with the id of “hrefFM” is observed. Steps to reproduce 1. Install the WAVE tool for Chrome. 2. Start up the bundle and login. 3. Run the WAVE tool and...

A navigation menu can't be removed

legacy Troubleshooting

Issue A navigation menu cannot be deleted by the user. On a clean instance, the issue can be reproduced with the provided user's database. Steps To Reproduce: (i) Restore the attached DB to a Liferay 7.2 fix pack dxp-7 portal with MySQL 5.7 (ii) Navigate to the Child Sites from the...

Display name for a language is shown as beta

legacy How To

Issue I noticed that for certain languages, the display name is shown as beta, e.g. italiano [beta]. Where can we change that? Environment DXP 7.3 Resolution The particular language (in our case, Italian) locale is in beta by default in the property:...

$reserved-article-url-title.data doesn't provide i18n friendly URL

legacy Troubleshooting

Issue If you have a content with different friendly URLs per language, when trying to retrieve those friendly URL via velocity template, $reserved-article-url-title.data doesn't provide internationalized URL. Per example, you have a web content with below URLs for Spanish (ES) and...

Friendly URL is not being generated if the web content shares same title in two locale.

legacy Troubleshooting

Issue Create a Basic web document. Name it as "ABC" and publish it. Now changes the language from en-US(English) to es-ES(Spanish) with the help of the language portlet present before the title field and again name it as "ABC". Go to the "FRIENDLY URL" section on the right side and...

Asset publisher's auto scroll should be configurable

legacy

Issue When clicking on an asset shown in an Asset Publisher, the asset's content can be configured to show the content in the same portlet or in a default one. In either case, the page will scroll to where the asset publisher is if it's located downwards in the page. Reproduction Steps:...

Liferay DXP sitemap contains page links to all current languages

legacy Troubleshooting

Issue Non-existent language content is provided to external indexing agent. Scenario: 1. A site page (homepage) only contains English content 2. United States English and Vietnamese are configured in Liferay as follows: [ Control Panel > Instance Settings > Localization ] With the above...

Localized category not found via auto complete

legacy

Issue Some categories are created, then they are localized by adding translations to them. While using Liferay in the target language, if you start typing the localized category, e.g. in the Web Content Editor's Metadata section, the category will not be displayed automatically, the auto...

How do set the different URLs for each UI tab on the page?

legacy How To

Issue Using UI tabs functionality on one of the pages. There are multiple tabs like 3 tabs and while accessing each tab its URL is the same. How do set the different URLs for each UI tab on the page? Environment Liferay DXP 7.2 Resolution In order to provide the URL either to the...

Hide certain Structure in Add web content dropdown menu

legacy How To

Issue Is it possible to hide certain Structure in Add web content drop-down menu? Environment DXP 7.3 Resolution To achieve that, consider removing the view permission of the structure. Steps can be found as follows: Go to Content -> Structures page. Edit the permission of the structure...

When I try to create a new page and use the page name of a previously deleted page I receive the error: DuplicateFriendlyURLEntryException - DXP 7.3

Troubleshooting

Issue When I create a new page and name it by using a previously deleted page's name, I receive the following error like this one: ERROR [ajp-nio-0.0.0.0-8009-exec-7][PortletServlet:119] javax.portlet.PortletException: com.liferay.portal.kernel.exception.ModelListenerException:...

Alloy Editor Image-Dialog with double-click went missing

legacy How To

Issue In DXP 7.2 before FixPack 10 it was possible to open the image properties dialog with double-click in the web content editor. Environment DXP 7.2 FP 10+ Resolution This is an intended change, see LPS-127058 This functionality can be brought back with customization of the...

When I change the page name and its friendly URL, the new page can still be accessed when using the old page URL - DXP 7.3

How To

Issue I have a page with a friendly URL. I changed the page name and friendly URL. However, when I try to access the page with the new name using the old page friendly URL, I get redirected to the new page instead of receiving a page not found with a status 404. Environment Liferay DXP...

Import tags using .csv files

legacy

Issue If you need to add tags in bulk, the only way to do it in Liferay is via .lar files. Would it be possible to import via .csv files? Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3. Resolution Liferay doesn't support .csv files to import tags. By a request to a customer,...

Wrong Romanian ("ro") translation in Language_ro.properties

legacy Troubleshooting

Issue It has been reported that the Romanian translation for both the country name and language of Romania is incorrect in Language_ro.properties. Actual behavior: romanian=Romanana country.romania=Romanana language.ro=Romanana Expected behavior: romanian=Română country.romania=România...

Asset Publisher widget shows author and modified date by default from Liferay DXP 7.2 onwards

legacy How To

Issue Dragging and dropping an Asset Publisher widget on a page will show, by default, the author and the modified date for all of its contents contrarily to other previous versions. Environment Liferay DXP 7.2+ Resolution There is no way to change these default settings via UI. A...

Sharing web content on web content display portlet between sites other than the Global Site - DXP 7.1 - 7.3

How To

Issue We can configure the site scope on Web Content Display Portlet to share web content between the global site and other sites. However, we would like to share content between sites other than global site, but this is not possible through the scope configuration of the web content...

Typo error in french language.properties

legacy Troubleshooting

Issue There is below typo error in french language.properties in Liferay DXP 7.1 FP16: Actual: drop-file-here-to-upload=Déopser le fichier ici pour le téléverser Expected: drop-file-here-to-upload=Déposer le fichier ici pour le téléverser Environment Liferay DXP 7.1 Resolution The...

Sitemap Index: hreflang attribute with value "x-default"

legacy

Issue Our DXP site has English (United Kingdom) as its default language. For the Liferay sitemap, shouldn't it be expected to see the "en-GB" value associated with the hreflang attribute as per this example? <url> <loc>http://localhost:8080/page1</loc>...

The default content publisher shows author and modification date

legacy How To

Issue Is there a way to change the default values of the Content Publisher metadata from the interface? Steps to Reproduce On a page, add a content publisher portlet. Navigate to Configuration> Display configuration> METADATA Two default values appear in the Current field: Author and...

How to relate AssetEntry and AssetCategory

legacy How To

Issue AssetEntryLocalService.getAssetCategoryAssetEntries() does not return any results for a given category. How should I relate AssetCategory and AssetEntry? Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution AssetEntryLocalService.getAssetCategoryAssetEntries() and...

How can I enable the view count increments for web contents in Asset Publisher Portlet - DXP 7.1 - 7.3

Troubleshooting

Issue When I add the view count in Asset Publisher to the available box, and refresh the page. The view count is not incremented and displays a value of "0" Reproduction Steps: Set up DXP and start it. Go to Content & Data --> Web Content and add basic web content. Go to Site Builder -->...

How to use the root domain with different paths for each site?

legacy How To

Issue There are virtual hosts using different subdomains: main.site.com - (Global / Root) a.site.com - Site A b.site.com - Site B c.site.com - Site C The desired URLs should look as follows: site.com site.com/a site.com/b site.com/c How can this be achieved with Liferay? Environment DXP...

Import Web Content without importing referenced pages

legacy Troubleshooting

Issue When trying to export and import web content, an error will occur, preventing the import, if the web content is referencing pages that have not yet been imported. There is a use case that necessitates the importing of web content without importing any referenced pages. ...

How to filter web content articles by category?

legacy

Issue Web content articles can be filtered by navigation (Mine, Recent, Structures) and by Status (any, draft, etc.). How can they be filtered by Category? Environment DXP 7.0+ Resolution This is a new feature, for which we have a feature request that you can find on the following link:...

Pages are not included in the sitemaps after upgrading from 6.2 to 7.2

legacy Troubleshooting

Issue There are some issues for many sites generating sitemaps. Creating new pages causes those pages to be included in the sitemap, but existing pages will not be included even if the page is configured to be in the sitemap. This seems to be caused by all these pages having their record...

Structures can no longer be changed for web content articles

legacy

Issue In Portal 6.2, there was a Select button to change the structure of a web content article in the Edit view. This button is no longer there, and there are no other ways to change structures for existing or new web content articles. Environment DXP 7.0+ Resolution This was removed...

How to find the content in pages that were converted to Link to page after upgrading from 6.2

legacy Troubleshooting

Issue In Portal 6.2, the type of the pages could be changed from Widget Page to Link to Page. We had a page where we had some content on it, then changed it to Link to Page, this change could be reverted at any time. After upgrading to 7.2, it is no longer possible to convert pages or...

Translation fields with empty values due to a structure with repeated fields

legacy Troubleshooting

Issue The translation is lost when the default translation is not filled Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 16 Create a structure with the title TestStructure using structure.json as the source Create a web content TestWebContent using TestStructure Change the...

On Staging when switching to advanced publication, the previously published pages are checked by default. - DXP 7.1 - 7.3

How To

Issue After publishing to Live pages by switching to advanced publication, and I would like to make a new publication or publish a new page, when I switch to advanced publication, the previously published pages are checked by default for publication, and I need to uncheck them, in order...

SVG images are not visible in Web Content draft

legacy Troubleshooting

Issue SVG images are not visible on the patch level (Fix Pack 20) and they used to be visible on the previous one (Fix Pack 11) Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 20 Create a Basic document Upload the file with SVG extension → Publish Click on the 3-dots...

Site information, including the date it was created and the number of members

legacy How To

Issue The requirement is to get a list of all the site's names, as well as their creation dates and members. If there is a shortcut from the Liferay control panel? Environment Liferay DXP 7.0 Resolution There is currently no OOTB functionality to achieve this. However, below is the...

Filter By Field is not working for Booleans in Asset Publisher

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a structure with two fields(text and boolean) and also create a template for it in a Global site. 2. Go to "Liferay DXP" site and create two new WebContents with previous structure and check the boolean for the first one and leave uncheck for the...

I cannot find the query string field on content page - DXP 7.2 - 7.3

How To

Issue When I configure the content page, I cannot find the option to set the query string. On widget pages when I configure the page I select the "Advanced" tab and I can see the "Query String" field and set it. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution We can access the...

Content from Private Pages is not shown in the search results

legacy Troubleshooting

Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9 DXP 7.3: U12 DXP 7.4: U41, content:...

The Live site displays web content that has been changed on the Staging site

legacy Troubleshooting

Issue The modifications are visible in the live environment instead of just the staging environment after publishing the web content with changes. Reproduction Steps: Enable local live staging Create a Web Content Create a Page Place a Content Display fragment on the Page From the right...

How to change the html of the default inactivity popup

legacy How To

Issue How to change the html of the default popup that appears when a user is warned about inactivity. Environment DXP 7.0 Resolution Changing the HTML of the pop up will require customization as it is not something that can be achieved with OOTB Liferay. However this Clay Alerts article...

Embedding the Language Selector Widget in a Fragment

legacy How To

Issue Need to embed the Language selector widget in a fragment via tags similar to what is referenced here: https://help.liferay.com/hc/en-us/articles/360020757071-Embedding-Widgets-in-Page-Fragments Environment DXP 7.2 Resolution Please put below code in your header section of your...

The has-control-menu class is shown for non-administrator users

legacy

Issue I want to use the has-control-menu class (included in the body tag) to check if the user is an administrator or not and to be able to apply certain CSS rules in my Theme. Environment Liferay DXP 7.3 Resolution The presence of the has-control-menu class in the body does not mean...

New field types that can be utilized in forms are needed

legacy How To

Issue Customizing the look and feel of Liferay sites require the addition of the following field types to their Forms. Accordion Tooltip Pop-up or dialog box Environment Liferay DXP 7.3 Resolution The easiest approach to customize Liferay forms is to create and apply custom Themes in the...

Duplicate Tag Exception while Publishing a portlet on a migrated System

legacy Troubleshooting

Issue After having upgraded from 6.2 to DXP Cloud or Liferay DXP 7.0+ with staging enabled and tagged web content articles, trying to publish the articles to Live results in the following error: An unexpected error occurred with the publication process. Please check your portal and...

[CKEditor] Copy-pasting images in the editor does not work

legacy

Issue Using CKEditor, after pasting a copied image, the image does not appear. Environment DXP 7.2 Resolution This behavior is intended as the CKEditor plugin required for this functionality, Upload Image, is not a default plugin bundled with Liferay. Currently, images can only be pasted...

What is the difference between the 'View' and 'Access' permissions?

legacy

Issue When defining permissions for a folder (for example, in Web Content or Documents and Media), I see a 'View' and 'Access' permission. Environment Liferay DXP 7.0, 7.1, and 7.2 Resolution The 'Access' permission is intended to allow users to access content inside a folder they cannot...

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