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Fixes present in Fix Packs affecting themes are not directly applied to my custom theme

Issue Part of the fixes included in a given Fix Pack can be located within the base themes Unstyled or Styled. Just applying that Fix Pack might not make those changes appear in the custom themes which inherits from those base theme. Environment Liferay DXP 7.0+ Resolution Regenerate the...

Can I change the font and font size in the CKEditor of web content?

legacy

Issue Cannot set up the font and font size in the CKEditor Environment Liferay DXP 7.3 Resolution In DXP 7.3, there is no UI option to change font and font size in the CKEditor of web content by default. This is because the default CKEditor itself doesn't support setting font and size of...

I cannot add more than one resource into fragments

legacy

Issue When I try to add multiple files in the Resources section of the fragment using Drag & Drop, the portal only adds the first one. How do I upload several resources into fragments? Environment Liferay DXP 7.3 Resolution Unfortunately, currently it is not possible to upload more than...

Content Page image lost after changing site's default language

legacy

Issue After changing the default language on a site and checking content fragments that include images, the content on existing pages is not displayed anymore if we change the translation. Environment DXP 7.2 DXP 7.3 Resolution This is the expected default behavior because every...

How to change site URL prefix from /web/sitename to a custom one

legacy How To

Issue Our Liferay web site has the following URL prefix: /web/sitename and its URLs are: http://example.com/web/sitename/mypage We want to change the URL prefix to: /level1/level2/level3 so its URLs are changed to: http://example.com/level1/level2/level3/mypage How can we change it?...

Unable to move fragments in a page structure

legacy Troubleshooting

Issue When editing a Content Page, it's not possible to move fragments using the tree in the page structure sidebar panel. Environment Liferay DXP 7.3 Resolution Please contact support and request a hotfix with the LPS-133007. Additional Information LPS-133007. , content:...

Image Properties window is no longer available

legacy Troubleshooting

Issue After updating the portal, we noticed that the Image Properties window no longer appears when editing images in a Web Content. Environment Liferay DXP 7.2 with fix-pack-dxp-11-7210 or higher. Resolution This behavior is due to LPS-127058 (included in the portal since Fix Pack 11),...

Structure item is not getting saved in Asset Publisher.

legacy Troubleshooting

Issue Steps to reproduce Navigate to default site > Content & Data > Web Content:Structure Add a structure named "test structure" with a "text box" field Add a web content using the structure added in step 2 Navigate to Site Builder > Pages Add a content page Add an Asset Publisher...

Unable to show journal articles

legacy Troubleshooting

Issue We have some troubles when trying to show web contents. Scenario 1: Trying to show a web content in search results page. Some of the web contents in the search result show the error message "An error occurred while processing the template. The following has evaluated to null or...

Repeatable Geolocation field cannot be moved properly

legacy Troubleshooting

Issue Steps to reproduce 1. Start Liferay 7.3 Bundle. 2. Create a new structure. 3. Add a geolocation field and set property to repeatable 4. Create new web content with the above created structure. 5. Repeat the geo field in webcontent. Observed Behavior: When geolocation field is...

View permission for the "Guest" is not selected by default

legacy Troubleshooting

Issue When we create WebContent, the permission for guest user is not selected by default. Steps to reproduce 1. Create new basic webcontent. 2. Before publishing, check the permissions of webcontent. 3. We see that permission selector point defaults to site member instead of guest....

Portlet Id changes from Staging to Production

legacy Troubleshooting

Issue ID of the portlet instance is different in the staging environment than in the real environment Steps to reproduce: Add a content editor portlet to a page. Go to staging. In staging: Edit "Configuration" Go to "Advanced styles" tab. Click on the button "Add CSS code for this...

Custom Layout Templates shows source code in Nested Application Portlet

legacy Troubleshooting

Issue Configure the Nested Application Portlet to appear with any of the custom layouts whenever it is used. Instead of the layout's rendering, the source code is shown. Steps to reproduce 1) Deploy the custom layout war file 2) Startup Liferay 7.1 with Fix pack 16 installed 3) Create a...

How to identify a Page Template using Freemarker

legacy How To

Issue I need to identify if the current page is a page template or not, using Freemarker from the applied theme. Is there a method similar to Layout.isPublicLayout() to achieve this? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Unfortunately there is no direct method available...

7.4 styled custom themes not working properly

legacy Troubleshooting

Issue When applying a styled based custom theme to a page in 7.4, header and other elements are misplaced and when you click the three elipsis button of a widget, options show up in the incorrect location. Environment Liferay 7.4 and Liferay Theme Generator 10.1.0. Resolution The...

Runtime CSS minifier creates invalid CSS animation action

legacy Troubleshooting

Issue transition: background-color 5000s ease-in-out 0s; becomes transition: background-color 5000s ease-in-out 0; when minification is used. At build time, the CSS gets compiled, but at the run time, when deployed into Liferay, the output depends on whether the minifier is used:...

Rendering Adapted Images in a Web Content Article Using Asset Publisher with Custom Display Template

legacy How To

Issue How can I use Adapted Images in a web content article displaying in the Asset Publisher with custom Display Template? Environment Liferay DXP 7.3 Resolution Go to System Settings > Template Engines > Freemarker Engine > Restricted Classes and remove serviceLocator from the...

Incorrect French translation of the site language change message

legacy Troubleshooting

Issue Steps to reproduce 1. Go to Configuration > Site Settings > Languages and select `Define a custom default language and additional available languages for this site.` and set the French Language as the default one from the Default Language menu. 2. Navigate to Home page and add `fr`...

CKEditor is not displaying full source code text

legacy Troubleshooting

Issue Steps to reproduce 1. Set CKEditor as an editor for WebContent. 2. Start Liferay DXP 7.3 3. Create a new basic WebContent. 4. Write a long text, with multiple lines so that scroll should be visible. 5. Go to Source code and see we can't scroll until the end. Expected Behavior:...

Do we need gzip for images?

legacy

Issue When retrieving images from Liferay server, gzip is not enabled. Environment DXP 7.0+ Resolution As images are already compressed, using gzip on them won't provide any additional benefit, and can actually make them larger., content:...

Fragment editable values can create history entries without changing

legacy Troubleshooting

Issue When users drag a fragment onto the content page, it appears to be edited, even though they aren't editing anything about the fragment. Steps to Reproduce: Add a Content Page Place a Paragraph fragment on it and press Publish Open the Content Page again for editing Double click on...

I cannot add images in CKEditor

legacy Troubleshooting

Issue When I try to add an image in a basic web content, the image selection pop-up gets blocked and the Add and Cancel buttons do not work, and therefore the image cannot be added. Environment Liferay DXP 7.0 Fix Pack 58 Resolution Please install Liferay DXP 7.0 Fix Pack 60+ Or request...

Adding a custom item into the journal article drop-down menu (web content drop-down menu)

legacy

Issue Within the drop-down menu for Web Content, is there a way to configure my own custom items? The example for Document Library seen in this blog utilizes the DLDisplayContextFactory extension point. Is there an equivalent for Web Content? Environment DXP 7.3 Resolution There is no...

I cannot create a Style Book with error Unknown column 'uuid_' in 'field list'

legacy Troubleshooting

Issue When I try to create a new Style Book, the portal displays the error "An unexpected error occurred with the publication process. Please check your portal and publishing configuration". The portal log shows the following error: ERROR...

Site Template propagation fails with "MySQLIntegrityConstraintViolationException: Duplicate entry" error

legacy Troubleshooting

Issue When changes are done to a page in a site template, the changes are not applied to the derived pages on the actual sites, instead, an exception is thrown: ERROR [liferay/background_task-8][JDBCExceptionReporter:234] Duplicate entry '36912-36232-/test-1-0' for key 'IX_C753170C'...

How to cancel navigation events with JavaScript?

legacy How To

Issue Need a solution to stop navigation when a user clicks on a navigation event. i.e.: A custom code wanted to be executed before the navigation. Environment Liferay DXP 7.0+ Resolution You can use the below sample code to access the event: Liferay.on('beforeNavigate', function(event)...

Unable to edit fragment when data-lfr-editable-id is being dynamically generated

legacy Troubleshooting

Issue When a fragment has the data-lfr-editable-id being dynamically generated, if we redeploy this fragment, it is not possible to edit these fields. Environment Liferay DXP 7.3. Resolution Please contact support and request a hotfix with the LPS-141943. Additional Information Fragment...

How to enable "Look and Feel" option in Portlets

legacy Troubleshooting

Issue Unable to see the Look and Feel option for the Portlets. Environment Liferay DXP. Resolution Set the value of the portlet.css.enabled property to true (default value). This way, Look and Feel will be visible again. Additional Information Portal Properties., content:...

Figure and figcaption tags are getting removed in blogs

legacy Troubleshooting

Issue Figure and figcaption tags are getting removed while switching from code view to text view in blogs Environment Liferay DXP 7.2 FP11 Resolution It is a known issue and has been fixed in Liferay DXP 7.2 FP13. If the hotfix is required for this issue, please create a support ticket...

Adding a widget page from a page template in the page tree adds it only to root node

legacy Troubleshooting

Issue Steps to reproduce Go to Design > Page Templates > Page Templates Add a collection Add a content page template under the collection Navigate to Site Builder > Pages > Pages Click "+" button to add a child page to the Home page Click "Basic Templates" Click on the collection added...

OPTION requests trigger exceptions in JSResolveModulesServlet

legacy Troubleshooting

Issue Steps to reproduce: Start a 7.3.10-dxp-1 bundle Use curl to simulate an option request (install curl and on a separate console use the following command while the portal is running): curl -X OPTIONS...

Link to page field's URL doesn't work if you don't select a page

legacy Troubleshooting

Issue Steps to reproduce: Start a 73x bundle Create a structure with a Link to page field in it Create a template for the structure Create a web content from it, don't select anything in the field Put the web content on a page Hover your mouse over the link, open it Current behavior: URL...

WebContent display links are not exported after caching

legacy Troubleshooting

Issue Steps to reproduce 1. Start 7.2 Vanilla bundle. 2. Create a web content with an image in its content field. 3. Place a web content display portlet to the page. 4. Select the action buttons of the portlet and make an export. 5. Checkpoint: Everything should be find, you .lar should...

From staging to live, active experience has not been published

legacy Troubleshooting

Issue The new content page experience does not get published, and this issue does not arise with DXP 7.2 fix pack 13 (for patching tool info) Steps to reproduce: 1. On Liferay fix pack 9, add and publish a new content page 2. Activate local live staging 3. Switch to the staging view of...

Freemarker error: "Denied access to model object as it does not belong to current company"

legacy Troubleshooting

Issue Some freemarker templates show the message: "Denied access to model object as it does not belong to current company 20116" Reproduction Steps 1) Setup Liferay DXP 7.3 with Fix Pack 1 2) Navigate to Control Panel→System Settings→Template Engines 3) Look for serviceLocator→click on...

After saving the SEO configurations, tags have been replaced

legacy Troubleshooting

Issue The entered tags become blank when we click the save button on the SEO configuration page. Steps to reproduce 1) Create Widget Page 2) Select layout, enter tags, and save it 3) Navigate to SEO, enter any keywords and save it. 4) Navigate to the General page, tags will no longer be...

The HTML tags are added by the editor when editing content in the Content editor

legacy

Issue When editing content in the Content editor, the HTML tags are being added by the editor. Steps to Reproduce: 1. Login to Liferay 7.1 as Liferay Admin 2. Navigate to Control Panel -> Announcements and Alerts 3. Click on -> Enter title 4. For content -> select Code view </> -> Enter...

Content Pages are marked as Draft without any user interaction

legacy Troubleshooting

Issue The content pages are marked as Draft without any user interaction Steps to Reproduce: Add a new content page Add an asset publisher widget to the page Configure the Asset Publisher with the following Asset Selection > Source Asset Type > Web Content Article Web Content Article...

ADA Liferay WAVE error

legacy Troubleshooting

Issue When we run WAVE analysis on Liferay site and, even on vanilla bundle, one of the error is “Empty Button” under the element with the id of “hrefFM” is observed. Steps to reproduce 1. Install the WAVE tool for Chrome. 2. Start up the bundle and login. 3. Run the WAVE tool and...

A navigation menu can't be removed

legacy Troubleshooting

Issue A navigation menu cannot be deleted by the user. On a clean instance, the issue can be reproduced with the provided user's database. Steps To Reproduce: (i) Restore the attached DB to a Liferay 7.2 fix pack dxp-7 portal with MySQL 5.7 (ii) Navigate to the Child Sites from the...

Display name for a language is shown as beta

legacy How To

Issue I noticed that for certain languages, the display name is shown as beta, e.g. italiano [beta]. Where can we change that? Environment DXP 7.3 Resolution The particular language (in our case, Italian) locale is in beta by default in the property:...

$reserved-article-url-title.data doesn't provide i18n friendly URL

legacy Troubleshooting

Issue If you have a content with different friendly URLs per language, when trying to retrieve those friendly URL via velocity template, $reserved-article-url-title.data doesn't provide internationalized URL. Per example, you have a web content with below URLs for Spanish (ES) and...

Friendly URL is not being generated if the web content shares same title in two locale.

legacy Troubleshooting

Issue Create a Basic web document. Name it as "ABC" and publish it. Now changes the language from en-US(English) to es-ES(Spanish) with the help of the language portlet present before the title field and again name it as "ABC". Go to the "FRIENDLY URL" section on the right side and...

Asset publisher's auto scroll should be configurable

legacy

Issue When clicking on an asset shown in an Asset Publisher, the asset's content can be configured to show the content in the same portlet or in a default one. In either case, the page will scroll to where the asset publisher is if it's located downwards in the page. Reproduction Steps:...

Liferay DXP sitemap contains page links to all current languages

legacy Troubleshooting

Issue Non-existent language content is provided to external indexing agent. Scenario: 1. A site page (homepage) only contains English content 2. United States English and Vietnamese are configured in Liferay as follows: [ Control Panel > Instance Settings > Localization ] With the above...

Localized category not found via auto complete

legacy

Issue Some categories are created, then they are localized by adding translations to them. While using Liferay in the target language, if you start typing the localized category, e.g. in the Web Content Editor's Metadata section, the category will not be displayed automatically, the auto...

How do set the different URLs for each UI tab on the page?

legacy How To

Issue Using UI tabs functionality on one of the pages. There are multiple tabs like 3 tabs and while accessing each tab its URL is the same. How do set the different URLs for each UI tab on the page? Environment Liferay DXP 7.2 Resolution In order to provide the URL either to the...

Hide certain Structure in Add web content dropdown menu

legacy How To

Issue Is it possible to hide certain Structure in Add web content drop-down menu? Environment DXP 7.3 Resolution To achieve that, consider removing the view permission of the structure. Steps can be found as follows: Go to Content -> Structures page. Edit the permission of the structure...

When I try to create a new page and use the page name of a previously deleted page I receive the error: DuplicateFriendlyURLEntryException - DXP 7.3

Troubleshooting

Issue When I create a new page and name it by using a previously deleted page's name, I receive the following error like this one: ERROR [ajp-nio-0.0.0.0-8009-exec-7][PortletServlet:119] javax.portlet.PortletException: com.liferay.portal.kernel.exception.ModelListenerException:...

Alloy Editor Image-Dialog with double-click went missing

legacy How To

Issue In DXP 7.2 before FixPack 10 it was possible to open the image properties dialog with double-click in the web content editor. Environment DXP 7.2 FP 10+ Resolution This is an intended change, see LPS-127058 This functionality can be brought back with customization of the...

When I change the page name and its friendly URL, the new page can still be accessed when using the old page URL - DXP 7.3

How To

Issue I have a page with a friendly URL. I changed the page name and friendly URL. However, when I try to access the page with the new name using the old page friendly URL, I get redirected to the new page instead of receiving a page not found with a status 404. Environment Liferay DXP...

Import tags using .csv files

legacy

Issue If you need to add tags in bulk, the only way to do it in Liferay is via .lar files. Would it be possible to import via .csv files? Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3. Resolution Liferay doesn't support .csv files to import tags. By a request to a customer,...

Wrong Romanian ("ro") translation in Language_ro.properties

legacy Troubleshooting

Issue It has been reported that the Romanian translation for both the country name and language of Romania is incorrect in Language_ro.properties. Actual behavior: romanian=Romanana country.romania=Romanana language.ro=Romanana Expected behavior: romanian=Română country.romania=România...

Asset Publisher widget shows author and modified date by default from Liferay DXP 7.2 onwards

legacy How To

Issue Dragging and dropping an Asset Publisher widget on a page will show, by default, the author and the modified date for all of its contents contrarily to other previous versions. Environment Liferay DXP 7.2+ Resolution There is no way to change these default settings via UI. A...

Sharing web content on web content display portlet between sites other than the Global Site - DXP 7.1 - 7.3

How To

Issue We can configure the site scope on Web Content Display Portlet to share web content between the global site and other sites. However, we would like to share content between sites other than global site, but this is not possible through the scope configuration of the web content...

Typo error in french language.properties

legacy Troubleshooting

Issue There is below typo error in french language.properties in Liferay DXP 7.1 FP16: Actual: drop-file-here-to-upload=Déopser le fichier ici pour le téléverser Expected: drop-file-here-to-upload=Déposer le fichier ici pour le téléverser Environment Liferay DXP 7.1 Resolution The...

Sitemap Index: hreflang attribute with value "x-default"

legacy

Issue Our DXP site has English (United Kingdom) as its default language. For the Liferay sitemap, shouldn't it be expected to see the "en-GB" value associated with the hreflang attribute as per this example? <url> <loc>http://localhost:8080/page1</loc>...

The default content publisher shows author and modification date

legacy How To

Issue Is there a way to change the default values of the Content Publisher metadata from the interface? Steps to Reproduce On a page, add a content publisher portlet. Navigate to Configuration> Display configuration> METADATA Two default values appear in the Current field: Author and...

How to relate AssetEntry and AssetCategory

legacy How To

Issue AssetEntryLocalService.getAssetCategoryAssetEntries() does not return any results for a given category. How should I relate AssetCategory and AssetEntry? Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution AssetEntryLocalService.getAssetCategoryAssetEntries() and...

How can I enable the view count increments for web contents in Asset Publisher Portlet - DXP 7.1 - 7.3

Troubleshooting

Issue When I add the view count in Asset Publisher to the available box, and refresh the page. The view count is not incremented and displays a value of "0" Reproduction Steps: Set up DXP and start it. Go to Content & Data --> Web Content and add basic web content. Go to Site Builder -->...

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