Legacy Knowledge Base
Published Jul. 2, 2025

Why is the category/tag selection not working at article creation?

Written By

Sebastian Madaras

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Issue

  • While the user is creating a new article, he cannot select the categories or tags of the specific site.    

Environment

  • Liferay Portal 6.2
  • Liferay 7.0+

Resolution

  • In order to be able to select the categories the property json.web.service.enabled needs to have a true value. Please find below the description and the default value of the property in portal.properties:
    # Set this property to true to enable JSON web services. Note that setting
    # this to false will prevent portlets that make JSON web service calls from
    # working.
    #
    # Env: LIFERAY_JSON_PERIOD_WEB_PERIOD_SERVICE_PERIOD_ENABLED
    #
    json.web.service.enabled=true

Additional note: The reason that the categories could not be selected is that the JSON web services API was restricted. This means that the property json.web.service.enabled=false is active in the Liferay system. 

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