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Issue 1. Install a clean Liferay DXP 7.2 SP1 and install the liferay-hotfix-266-7210 2. In portal-ext.properties file, add "minifier.enabled=false" property 3. Start Liferay. Go to "Content & Data" -> "Web Content" -> "Structures" and click "Add" button to add a new structure. 4. Drag...

Not able to add Structure Key after unchecking Auto generate Structure Key

legacy Troubleshooting

Issue Steps to reproduce: 1. Download the liferay-dxp-tomcat-7.2.10.1-sp1-20191009103614075.tar.gz from Liferay 2. Unzip and start the out of the box liferay-dxp-tomcat-7.2.10.1-sp1. 3. Once Liferay started, go to "Control Panel" -> "System Settings" -> "Web Content" -> "Adminstration"....

Images are not inserted in CKEditor of Wiki portlet

legacy

Issue In a Wiki portlet's comment section within CKEditor, when attempting to insert a picture, the image is actually not inserted - although it is added to Documents. An empty line is added instead. No errors shown in browser console, nor at Liferay logs. Reproduction Steps: Set up DXP...

Folder option is not working for the link in selected text style toolbar on the page fragments

legacy Troubleshooting

Issue In the content page, while trying to add the link for the text in the paragraph component by editing it, the folder option is not working in the toolbar. Steps to reproduce the behavior: In [vanilla bundle DXP 7.2 FP4, create a new Content Page and edit it From the right-side...

"Invalid attempt to spread non-iterable instance" error when saving Instance Settings

legacy Troubleshooting

Issue When working on a Liferay instance fronted by a web server, customers may experience the inability to save any changes in the Control Panel > Instance Settings sections. The attempt to save will fail with error Invalid attempt to spread non-iterable instance in the browser's...

Cannot save identical content in localization of a field

legacy Troubleshooting

Issue Users cannot save identical content in the localization of a field. Steps are as follows: Create an article using the basic web content structure Write "Test" in the content field and publish Add a translation (for example Spanish) and change the content field value to "Test ES"...

Google PageSpeed Insights (Mobile) results for a Liferay DXP site have a low score

legacy Troubleshooting

Issue After submitting your Liferay site to the Google PageSpeed Insights tool, a low score for Mobile will be returned, flagging issues on aggregated resources as: - Eliminate render-blocking resources - Remove unused CSS Environment Liferay DXP 7.0+ Resolution Upgrade to the latest fix...

Importing a third-party JS package with liferay-npm-bundler will result into "Cannot use import statement outside a module"

legacy Troubleshooting

Issue When adding and importing a third-party package dependency to a Liferay NPM module made with the Liferay Bundler (for example, npm Angular Portlet Template, the following errors may be observed in the server/browser's console: Uncaught SyntaxError: Cannot use import statement...

aui-io-request throws io ... is not a function

legacy Troubleshooting

Issue When using a code similar to the below: AUI().use('aui-io-request', function(A){} The browser's console will throw this error: Uncaught TypeError: "io.upload is not a function" Environment Liferay DXP 7.2 Fix Pack 2+ Liferay DXP 7.3 Resolution Add io to theaui:script tag's...

Not able to change the change the Hello World in Client extension

legacy

Issue Javascript client extension is not working, which can change the Hello World! text with Hello UserName! when the user deploys the below Liferay sample module:...

Web Content Display portlet loses the selected Web Content when upgrading to Fix Pack 20

legacy Troubleshooting

Issue After upgrading Liferay DXP 7.2 from Fix Pack 8 to Fix Pack 20, the Web Content Display portlets lost references to selected Web Content. Environment Liferay DXP 7.2 Resolution The issue is happening because the articleId inside the column preferences from table PortletPreferences...

Web Content Templates error: ORA-00932, during sorting them

legacy Troubleshooting

Issue Experiencing a misbehavior after trying to sort the Web Content Templates: ERROR [http-nio-8080-exec-10][render_portlet_jsp:131] null ERROR [http-nio-8080-exec-7][SqlExceptionHelper:142] ORA-00932: inconsistent datatypes: expected - got CLOB Environment DXP 7.4 Resolution...

Served pages contain links with URLs including the port number

legacy Troubleshooting

Issue The server is generating HTML/pages with links containing the Web Server's port number in the URL. Example: https://www.myliferayportal.com:443 Environment All DXP versions Resolution If you want to avoid this behavior because the port already is the default for the protocol (80...

Cannot display user input field value in Web Content templates

legacy Troubleshooting

Issue When using getData in Web Content template (see example code below), the field reference is displayed instead of the user input field value. (Output: 'Option92682299' is displayed instead of user input value "Test Option") <#if (field1.getData())??> ${field1.getData()} </#if>...

How to increase the limit of articles per page in Blogs?

legacy How To

Issue I would like to know if it is possible to increase the default Maximum Items to Display in the Blogs Widget. Environment Liferay DXP 7.4 Resolution You can modify the default blogs.entry.page.delta.values property in the portal-ext.properties file to define a list of custom...

Web Content Structures not available when folder restriction is set up

legacy Troubleshooting

Issue Web Content Structures fail to appear available when structure restrictions in folders are setup Creating new web content in the designated folder shows no available Web Content Structures to choose from Observed when having 8+ web structures are assigned to a folder Environment...

Embedding an external video in Web Content Article fails (iframe)

legacy Troubleshooting

Issue Publishing a Web Content Article with an embedded video link (to YouTube for example) results in this error and the video not being displayed: An Error Occurred Try watching this video on www.youtube.com, or enable Javascript if it is disabled in your browser. Environment Quarterly...

Remove all previous versions of KBArticle except for the latest version

legacy How To

Issue I wish to removal all prior versions of KB Article, but leave the latest version intact. Environment DXP Quarterly Release Resolution You could run the remove_kb_article_previous_versions.groovy Groovy Script (attached below) to remove all previous versions of KBArticle except the...

Page/Portlet Display Widget is Unresponsive

legacy Troubleshooting

Issue The portlet is unresponsive, even when I duplicate the page, the behavior is the same. User is unable to interact with a widget, or update the configurations of the widget. Knowledge Base Display widget does not move to a new article after one is selected in the dropdown menu....

Role with permission to view private page cannot view page without site membership

legacy

Issue Within a site with only private pages, a user who is not member of the site but has permission to access and view a private page via some regular role cannot access that private page. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2024.Q1 Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4...

ISO-8601 error using postStructuredContentFolderStructuredContent method from JSON API

legacy Troubleshooting

Issue We have a web content structure with a field of type date ("dataType"=date). When trying to create a web content using this structure, through postStructuredContentFolderStructuredContent method (from the JSON API), the content is not created and we get the error: Unable to parse...

Unable to set the Target when configuring Navigation Menu Items

legacy Troubleshooting

Issue I can see in the Templates section for Navigation Menu items ${navItem.getTarget()}, but when creating a menu item there is no way to set this. I would like to set this so that one of my menu items would open in a new tab with target="blank" set in the UI. Environment DXP 7.2+...

The Schedule section is not displaying in the web content article

legacy Troubleshooting

Issue When accessing to edit existing web content or create a new one, the 'Schedule' section is not displayed on the right panel, therefore it's not possible to configure the display date, expiration date, or review date Environment Liferay DXP 7.2, DXP 7.3, DXP 7.4, 2024.Q1 Resolution...

How to make Liferay blogs visible to search engines like Google

legacy How To

Issue How to make Liferay blogs visible to search engines like Google Environment Liferay DXP 7.1+ Resolution The sitemap URL should be added to the robots.txt file to make it available to search engines like Google. Based on this, configure search and indexing rules in...

Master page template export is not including themeSpritemap client extension configuration

legacy Troubleshooting

Issue The themeSpritemap extension is missing from the Master Page template. When I apply an imported Master Page template, the themeSpritemap configurations are not included. Steps to Reproduce Create a sprite map client extension of type theme spritemap Create a master page template...

The sitemap.xml rendering is not showing tree view when xml.sitemap.index.enabled is set to false

legacy

Issue The sitemap.xml rendering is not showing tree view after setting xml.sitemap.index.enabled=false Environment Liferay DXP 7.4, Quarterly Release Resolution This is expected behavior. The XML file that is generated is rendering the file as an XHTML file (see the presence of...

Nested Application Widget Unavailable

legacy Troubleshooting

Issue I cannot add a Nested Application on a widget page. The Nested Application widget is no longer available. Steps to reproduce In a 2024.Q1.1 bundle, navigate to the Product Menu > Site Builder > Pages > + > Page. In the Basic Templates menu, select Widget Page and name it. Save the...

Site Builder elements adds bottom padding when text box is updated

legacy Troubleshooting

Issue For Site Builder elements that contain text boxes for text, if those elements are edited, a bottom layer of spacing is automatically added to the element, without choice from the user and cannot be removed Environment DXP 7.4 Update 108 Resolution This issue stems from the...

"The URL used in English (United States) already exists in other sites or asset libraries" warning when publishing Web Content

legacy How To

Issue After upgrading to 7.4 u66 we are seeing the following warning message when we publish some Web Content: Warning: The content has been published but might cause errors. The URL used in English (United States) already exists in other sites or asset libraries. Environment Liferay DXP...

Clock icon does not appear during Web Content scheduling with Firefox browser

legacy

Issue Firefox browser does not show the Clock icon on Web Content Schedule Dates. Environment Liferay DXP 7.4 Resolution The way browsers handle input for Time fields is not specific to Liferay. It is related to the way browsers themselves manage Time field input. Attached is a simple...

Is there a configuration that controls the retention of comments?

legacy

Issue Let's suppose, a user can create a page with a comments area. Other users may leave comments. How long has the comment been left? How many comments can be stored per page? Can those values be managed, or does Liferay DXP record all comments made on a page without deleting them on a...

Special char "~" in the URL

legacy

Issue Special char "~" in the URL: /group/user-view/~/control_panel/manage/-/site/settings? Environment Liferay DXP [all versions] Resolution Liferay has confirmed that the URL's special char "~" is part of the URL design pattern instead of a security risk. Additional Information...

Duplicates in XLIFF file of translation after migrating from 7.3 to Q3.2

legacy Troubleshooting

Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content in Q3.2. However, there are no duplicates found in the earlier version i.e. 7.3 u28. The issue occurred after upgrading DXP version from 7.3 u28 to Q3.2. Steps to reproduce: 1....

Duplicate values and empty fields in XLIFF file

legacy Troubleshooting

Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content. Steps to reproduce: 1. Create a nested structure and template and then create web content with the same structure. 2. Now export the XLIFF file of web content for translation and...

Missing fieldsets dependencies when exporting/importing content

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you export a site content .lar and then try to import it in a different instance (for example LXC cases), missing dependencies...

Sites and Libraries breadcrumb only displays current site

legacy

Issue When making a selection from a web content display widget, clicking the “Sites and Libraries” breadcrumb link only displays the current site. Here are the steps to reproduce: Start a 2023.Q4.4 instance. Add a new site called “test-site“. Navigate back to the default “Liferay DXP”...

Retrieve display page template configured in web content article

legacy How To

Issue The goal is to retrieve, via Liferay's API, when a web content article is associated with a Display Page Template. Environment Liferay DXP 7.4+ Resolution Attached is a Groovy script as an example, through which the display page template associated with a particular web content...

How to identify customized pages

legacy

Issue I need to locate pages that specify an outdated attribute in their custom look and feel. I haven't found what database column indicates that a page is customized. Can you please point out the column to identify such pages? Environment DXP 7.4+ Resolution Settings defined...

Publish button inaccessible with long titles

legacy Troubleshooting

Issue A long Web Content title forces the top menu bar, hiding the publish button and preventing the user from saving the changes made. Environment Liferay DXP 7.4 Resolution To solve this behavior, open a Help Center ticket to request a hotfix containing LPD-21535., content:...

'liferay-ddm' taglib not working for Web contents in 7.4+

legacy How To

Issue We have some custom developments that use liferay-ddm taglib. After an upgrade to 7.4+, that taglib does not work. Environment Liferay DXP 7.4+ Resolution Starting in 7.4, Web Contents stopped using the DDM engine and its associated taglibs (liferay-ddm:html) to use the Data Engine...

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