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Blueprint logger class
legacy How To
Issue How to get additional log information while working with Blueprint  Environment Liferay DXP 7.3 and 7.4 Resolution The generated search request can be retrieved by setting the log level forcom.liferay.portal.search.elasticsearch7.internal.ElasticsearchIndexSearchertoINFO in the...
Unable to set display page templates for Global Structures in a sub site
legacy Troubleshooting
Issue Since Default Values are not site-scoped, but always share the scope of their Structure, and because Global Structures can't have Display Pages set because there are no pages on the Global site, Global Structures should never have the Display Page option displayed for their Default...
Workflow is not triggered for hidden content pages
legacy Troubleshooting
Issue Trigger workflow for hidden content pages is not working Steps to Reproduce: 1) Navigate to Site Menu > Site Builder > Pages 2) Add a blank 3) Navigate to page configuration, set 'Hidden from Navigation Menu Widget' to 'Yes', and click on the Save button 4) Navigate to Site Menu >...
Product details widget
legacy Troubleshooting
Issue The product details widget is not showing the related tabs (e.g. Full Description, Replacements, Attachments, Specifications, etc.) Environment Liferay DXP 7.4 Commerce 4.0 Resolution The observed behavior is a known Liferay DXP bug which has been addressed in Liferay DXP 7.4...
How to configure an asset publisher RSS feed with a short redirect URL and specific number of items
How To
Issue When configuring the RSS Feed in an Asset Publisher, I would like to have the URL in the RSS XML short without the long URL containing the "Redirect" part. I also would like to specify the number of items that will be displayed on the RSS XML. Environment Liferay DXP 7.2 Liferay...
The file input reset after changing the document type
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a Document Type. 3. Create a folder in the Documents & Media portlet. 4. Open the created folder and choose a file to upload. 5. Change the document type (the page reloads, thus the file input resets) 6. Click publish. Expected...
The friendly URL for Web Content is generated without any clean special characters, dots, or slashes
legacy Troubleshooting
Issue When a user creates web content with dots '.', the friendly URL shows the dot. Unlike other special characters such as Spaces, the dot is not replaced. Steps to reproduce: 1. Start the DXP 7.3 2. Navigate to Content & Data -> Web Content and add basic web content with a title that...
The Structure field is rendered incorrectly on template page
legacy Troubleshooting
Issue When the content of a fragment 'select from list' is mapped as a field in a display page template or content page, the rendering contains unexpected characters. Steps to reproduce: 1) Set up a clean instance of DXP 2) Navigate to Content and Data -> Web Content -> Structures and...
Fragments are no longer accessible due to deleted users
legacy Troubleshooting
Issue The user creates a User with the Administrator role, then impersonates the User and adds a fragment collection to the Global Site. They then deactivate and delete the user. They attempt to create a fragment from the collection as the original admin. The fragment has been created....
Unable to create directory error
legacy Troubleshooting
Issue The following error appears in the console: ERROR [Start Level: Equinox Container: 10106855-d66b-001d-184e-d6958ecd00e8][comliferayportalstorefilesystem:97] [com.liferay.portal.store.file.system.FileSystemStore(1871)] The activate method has thrown an exception...
How to sort dynamic data list?
legacy
Issue The user has created a dynamic data list such as 'Branch Name,' 'Branch Code,' and so on. And how to sort the list based on the branch code? Environment Liferay DXP 7.2 Resolution Please note: The following information involves customizations or implementation ideas that are beyond...
Which database table stores the custom field values?
legacy
Issue The user has created some custom fields like 'Role', and 'User Type' inside the user portlet. Which database table contains both user and custom field data together? Steps to follow: 1. Start Liferay DXP 7.2 2. Create a new user. 3. Add the value in the respective fields. 4. Create...
An incomplete form with an object auto-saves multiple records
legacy Troubleshooting
Issue An incomplete form configured with an object auto-saves multiple records under unique IDs.  In the example below, an object 'Questionnaire' is displayed over a 3-page form. Fields on pages 1 & 2 for FormID, Name, Mail, and Address are completed by the user. Page 3 containing the...
Custom fields with default values
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event I would like to know which custom fields can be specified with default...
How to refer to site names, site members, and site roles from the database
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue How do I reference a site name, site member, or site roll from the...
How to replicate the Elasticsearch data when creating an Active-Passive Liferay environment?
legacy How To
Issue We are creating an Active-Passive Liferay environment, where the Liferay data from the filesystem and database of the active servers are replicated to the passive nodes of an external data center. We also want to replicate the Elasticsearch data to the passive nodes, is there any...
"cannot execute SELECT FOR UPDATE in a read-only transaction" error while logging in portal
legacy Troubleshooting
Issue Below error observed in logs and UI(internal serve error) while logging in to the portal: 2022-11-22 10:41:23.108 ERROR[http-nio-8080-exec-16][JDBCExceptionReporter:234]ERROR: cannot execute SELECT FOR UPDATE in a read-only transaction  and...
Cannot manage files uploaded to User Personal Folder (accessible from Web Content Upload field)
legacy How To
Issue Created a Web Content structure using the Upload field When a new Web Content Article is created, two upload tabs are available: User Personal Folder Documents and Media Where can we access and manage files that are uploaded to User Personal Folder? Is it possible to disable the...
Allow users to add content based on asset publishers
legacy How To
Issue Require permissions for a user to get an 'Add' option on a specific Asset Publisher. Steps to reproduce: 1) Role-1: User-1 is the Role-1 holder and Role-2: User-2 is the Role-2 holder. 2) Add an Asset Publisher to Page1 -> Asset publisher -> Permission -> Check all permission for...
Total Count for Documents and/or Web Content
legacy
Issue We are looking for a way to determine how many web contents and documents are on our Liferay platform. Environment DXP 7.3  DXP 7.4 Resolution Liferay Support is limited in providing a groovy script for this scenario as it would fall under our Consulting Services. However, the...
Sitemap is not generated properly for the domain in a clustered environment
legacy Troubleshooting
Issue Sitemap is not generated with page name for a clustered environment, when xml.sitemap.index.enabled portal property is set to true. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution The observed behavior is a known bug which is addressed via LPS-127840 The issue has been fixed...
Behavior when different Javascript is set in the advanced settings of page and widget pages
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event What is the behavior when different Javascript is set in the advanced...
Cannot get the DDM fields stored in ddmFieldArray Elasticsearch nested field when executing a search from Java code
legacy How To
Issue I am trying to execute a search query to get the DDM fields stored in Elasticsearch of web content but they are not being returned. The same code was working in DXP 7.0, 7.1, and 7.2, returning the DDM fields as field attributes with this name pattern:...
How can I access to the stored metadata of "Documents and Media" documents?
legacy How To
Issue I am trying to develop a module that manages files and metadata in the Documents and Media Library but I am struggling to interact with the metadata from metadata sets. How can I access the stored metadata of Documents and Media documents? Can you please provide us with the correct...
Why there is no "Link to page" element when mapping it on a fragment?
legacy Troubleshooting
Issue When we include a "Link to page" field into a structure and we are attempting to map it on a fragment, the "Link to page" field is missing from the list. Environment Liferay DXP 7.1+ Resolution This is currently a product limitation, although there is already a feature request to...
Headless API calls using basic auth fail in Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I make remote headless API calls using basic auth to my Liferay SaaS environment, I get 403 Forbidden responses. How can I make...
How can I fetch a form's entries with API in DXP 7.4?
legacy How To
Issue 1. Get a vanilla 7.4 (latest update) 2. Create a form: form1 3. Put a text field on it: field1 4. Submit the form a couple of times, so that it will have a few entries. Question: how can I retrieve the form entries of form1 through (Java, headless, JSONWS, etc.) API? Environment...
Selecting a new repository hook
legacy Troubleshooting
Issue Selecting a repository hook (store implementation class) under Server Administration→Data Migration is showing the below two options only com.liferay.portal.store.file.system.FileSystemStore com.liferay.portal.store.db.DBStore Environment Liferay DXP 7.3 -7.4 Resolution Based on...
Configuring Service Probes
legacy
Service Probes should be configured based on your individual business needs. The following overview is meant to explain the basics of how Service Probes work, so that you can better make decisions about configuring them in your own environment. For more information on using and...
Liferay Security Scanning
legacy
Issue What procedures does Liferay follow to perform security scanning? Environment Liferay DXP Resolution Liferay uses DAST and SAST tools for scanning. Pen test and manual code reviews are performed as well. The internal procedures are classified as proprietary information since a lot...
Can I change the permissions of a specific role for multiple pieces of content at once?
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Can I change the permissions of a specific role (e.g.：Guest role) for...
Is there a way to see a list of content that has been granted specific permissions?
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a way to see a list of content that has been granted specific...
CKEditor does not wrap the text in a new line in the same paragraph automatically
legacy How To
Issue Pressing 'Enter' when typing, CKEditor will not wrap the new line in the same paragraph automatically. The editor generates a new line with a <br /> tag instead. Environment Liferay DXP 7.3 Update 5+ Resolution To resolve this and have the <p> tag around the text you are editing,...
If I switch languages in the language portlet, does it also switch the language in the account settings?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If I switch languages in the language portlet, does it also switch the...
What message is displayed when I log in with an expired password?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What message is displayed when I log in with an expired password?...
Category parent-child relationships and asset publisher settings
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Category parent-child relationships and asset publisher settings Issue When the...
Permissions needed for changing image of a category
legacy Troubleshooting
Issue Why a user, having full permission in Categorisation > Categories, could not change the image of a category? Environment Liferay DXP 7.4+ Resolution Set within the role's Define permissions tab, Commerce > Product management > Products > Commerce Product > Manage Images...
Can we add more button types/styles in Fragments?
legacy
Issue Is there a way to change the available options in the button type dropdown? E.g. can we add more button styles to fragments? Environment Liferay DXP 7.3+ Resolution Bootstrap provides several additional button styles, like btn-success, btn-info, btn-warning etc. See the full list...
Link doesn't work in Knowledge base when a non-standard protocol is chosen.
legacy Troubleshooting
Issue When adding the notes:// protocol to a link in Knowledge Base, AntiSamy removes it and displays it as text. Environment Liferay DXP 7.2, 7.3 Resolution By default, everything is sanitized by AntiSamy, with 3 exceptions (JournalArticle, BlogsEntry and FragmentEntry).  Knowledge...
Cookies Issue Related to Two-Character Domain Names While Using Internet Explorer
legacy Troubleshooting
This article documents an issue that has been reported by some users working on Liferay Digital Experience Platform (DXP). It is a cookies issue that has been reported, and the issue arises when using certain versions of Internet Explorer behind a two-character domain...
Using the 'getOriginalServlet' Function to Retrieve the Default Query String in DXP 7.0
legacy
This article serves as a reference guide on how to use the getOriginalServletRequest function to get the default queryString when using the OSGi framework. Developers familiar with Liferay Portal 6.2 EE and now using DXP 7.0 (also 7.1, 7.2 or 7.3) will find that certain requests are now...
WeDeploy Auth Admin Portlet in Liferay DXP 7.0 Fix Packs
legacy Troubleshooting
When deploying Liferay DXP 7.0 Fix Pack 24, 25, 26 or 27, the WeDeploy Auth Admin portlet will appear in the Control Panel. WeDeploy is currently a beta product. The addition of this portlet will have no impact or security risk.  Installing an affected fix pack will result in the...
Configuring Theme-Embedded Portlets After Deploying Security-Hotfix-11-6012
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Security-hotfix-11-6012, which is available for Liferay Portal 6.0 EE SP2, is preventing embedded portlets from...
Changes in Wiki Syntax Parsing from 6.0 EE SP1 to 6.0 EE SP2
legacy How To
In Liferay Portal 6.0 EE SP2, a new Creole parser for the Wiki portlet has been implemented and changed how links are parsed. For example, previously in 6.0 EE SP1, links using single brackets like "[ ]" will redirect the user to a new Wiki page. In 6.0 EE SP2 and newer versions, links...
Liferay DXP 7.1 Known Issues
legacy
For customers working on Liferay DXP 7.1, the following table has been formed to serve you and provide current information regarding known issues that have been discovered, reported, or resolved. Please be sure to check the linked LPS ticket for more information on an issue. We also...
Liferay DXP 7.0 Known Issues
legacy Troubleshooting
For customers working on Liferay DXP 7.0, the following table has been formed to serve you and provide current information regarding known issues that have been discovered, reported, or resolved. Please be sure to check the linked LPS ticket for more information on an issue. We also...
Avoiding Authentication Errors With IE8 and IE9
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When a session of Liferay times-out, an Invalid Authentication error is displayed. When the error is displayed, it...
User Interface Changes in DXP 7.0
legacy
This article highlights several changes to front-end tools and features with User Interface for Liferay DXP 7.0. Resolution Here are some highlighted changes followed by brief explanations of new projects: Modularization; css and javascript files can be moved with modified file...
Buttons missing from CKEditor when using Internet Explorer 8
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. While using Internet Explorer 8 Compatibility mode, some of the CKEditor tool bar options are missing and thus...
Things You Should Know Before Using Liferay WYSIWYG Portlet
legacy
The Liferay WYSIWYG portlet allows for WYSIWYG editing capabilities in a very simplified package. While the lightweight nature of the Liferay WYSIWYG portlet can be useful, Liferay Marketplace indicates that the app, "should only be used when the full capabilities of Liferay's CMS system...
Applying Security Update 2012-05-25 requires Tunnel-web
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When trying to apply Security Update 2012-05-25 the following error message occurs: "security-hotfix-5-6012 ::...
SAML Comprehensive Quick Start Guide for Liferay Portal
legacy How To
This is a comprehensive article that documents the steps for how to set up SAML on Liferay Portal 6.2 EE. In addition, this article covers the different ways that SAML can be implemented and utilized. SAML (Security Assertion Markup Language) is an XML-based open standard data format for...
Unable to add portlets in Nested Portlet
legacy Troubleshooting
Issue When using the "Nested Portlets" portlet, one possibility is that portlets cannot be nested because the Nested Portlets portlet is collapsed. Resolution Ensure Nested Portlets is not collapsed when attempting to add other portlets within its frame., content:...
Minification May No Longer Work if JS Code Contains eval() or with() on DXP 7.0
legacy How To
This article serves as a reference concerning an intended change in the minification process which might break some JavaScript code. After upgrading from Liferay Portal 6.2 to Liferay DXP 7.0, any JavaScript code that uses eval() or with() may no longer work as expected. After the...
LiferayPortletURLs Generated For a .War File Do Not Have Authentication Token
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Subscribers often develop custom portlets and themes based on the APIs Liferay provides. As part of the portlet...
Kaleo Workflow Changes for DXP 7.0
legacy How To
This article documents the Kaleo workflow changes that have taken place in Liferay Digital Experience Platform. In DXP, there are some Kaleo Workflow related user experience changes happening surrounding Web Content. These changes include: Unlike 6.2 and previous versions, the Web...
JSONWS Guest Access
legacy
The Liferay platform's JSONWS page is available to unauthenticated users at your Liferay_URL/api/jsonws. However, this does not mean that guest users have access to execute JSON web services. Even if the web services are listed in JSONWS page when accessing as Guest, most of the web...
Microsoft Internet Explorer 11 Performance Issues Due to CSS Style Calculations
legacy
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article documents...
Internet Explorer 11 with Compatibility Mode May Lead to Slow Page Loads
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. Customers using Internet...
Map of Liferay DXP 7.0 Modularized Apps
legacy
Many apps from Liferay Marketplace are now included in Liferay Digital Experience Platform 7.0 Suites, and are updated through Fix Packs and Service Packs.  Please see the complete list below: Resolution Collaboration Suite Liferay Notifications Liferay Wiki Navigation Forms and Workflow...

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