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Admin UI breaks after changing site default language
legacy Troubleshooting
Issue After changing a site's default language to a non-English locale and disabling English (United States) support, the Admin UI breaks. The issue occurs when the "Use Localized URL" option is selected in...
How to Add Default Custom Meta Tag Keys to Each Page
legacy
Issue When creating new pages, the same custom meta tag keys have to be manually added every time through the Custom Meta Tags option. Is there a way to automate this process and have these keys pre-filled within...
A/B Testing - What are the conditions to declare the winner?
legacy Troubleshooting
Issue In conducting A/B testing, all the tests were run in anonymous sessions, ensuring that each session was isolated by closing the incognito tab between tests. I experimented with both anonymous and non-anonymous...
Cannot add segment with thousands of conditions due to indexing problems
legacy Troubleshooting
Issue When adding a segment with with thousands of conditions there are problems with the indexing by Elasticsearch. The logs show a StackOverflowError stacktrace. Environment Quarterly Release 2023.Q3 Resolution...
Gaining access to Analytics Cloud Workspace
legacy
Issue Could you please provide access to the Liferay Analytics workspace? Resolution Once the workspace is created, the decision of who can access it falls on the Owner of the workspace. If you do not know who is the...
Errors related to tracking content showing net::ERR_BLOCKED_BY_CLIENT in the browser console
legacy Troubleshooting
Issue When adding analytics tracking code for services such as Google Tag Manager or Facebook, there are instances when the browser shows an error indicating net::ERR_BLOCKED_BY_CLIENT Environment Liferay DXP 7.4, Liferay...
How To Get Additional Search Metrics From Liferay
legacy
Issue Is there any other source of information where we could get additional search history information from Liferay or directly from Elasticsearch? How can we provide customers with metrics, beyond the top...
Email for activation of Analytics Cloud is delaying to arrive
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We've activated the Analytics Cloud account through the...
Changes to SEO page options resets custom theme
legacy Troubleshooting
Issue Making any changes to the SEO robot options resets the custom theme, any imported font, and the favicon.  Steps to Reproduce: Add a custom theme, favicon, and google font to the page configurations,...
502 Bad Gateway on traffic from https://px.ads.linkedin.com
legacy Troubleshooting
Issue The browser console is showing a 502 Bad Gateway on traffic from https://px.ads.linkedin.com, specifically https://px.ads.linkedin.com/collect?v=2&fmt=js&pid={PID}&time={TIMESTAMP}&url={URL} Environment Liferay DXP...
Does having a script in the Analytics section qualify as a potential XSS vulnerability?
legacy
Issue We can put Javascript code in the Matomo (DXP 7.4) or Piwiki (DXP 7.0-7.3) field where the code can be executed on every other page Go to a Site's Configuration -> Site Settings -> Analytics Under the...
DXP 7.4 is not listed when Connecting to Analytics Cloud
legacy
Issue When connecting to Analytics Cloud with DXP 7.4, there is no selection available for this version of Liferay in the "DXP Fix Pack Requirements" pull down menu.   Environment Analytics Cloud Resolution The DXP Fix Pack...
Disable sitemap.xml from non-production instance
legacy How To
Issue The sitemap.xml needs to be disabled as user does not want search engines to crawl the non-prod instances Environment Liferay DXP 7.0+ Resolution Please navigate to Site Builder --> Pages --> Configuration...
Unable to request creation of a workspace in Analytics Cloud
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm accessing the Customer Portal but I don't see the ''Finish...
Why segments are displayed in the Global scope and how to sync them to the Site scope?
legacy
Issue Currently, new segments are imported into the Global scope and not the Site scope when the segment is created in Analytics Cloud and imported into Liferay. How can segments be imported into the site scope?...
ActiveFileName is not recognized in DXP 7.4
legacy Troubleshooting
"This resolution contains links to third-party documentation that is not maintained by Liferay, so should be used as reference only at the discretion and direction of your team." Issue ActiveFileName attribute is not...
SEO Meta Tags in Display Page Templates
legacy
Issue While working with configuring SEO and Open Graph in display page templates. Is it feasible to add custom tags and keyword metadata to journal web articles in order to integrate tags in a display page...
The same URL repeats in sitemap.xml even after disable sitemap index
legacy Troubleshooting
Issue When the property "xml.sitemap.index.enabled" is false one sitemap is created for each site. When there's a unique sitemap index the same URL is repeating several times.   Environment DXP 7.3+ DXP 7.4 u4...
Modify the URL to remove /w when using a display page template for web content
legacy
Issue If you are using a display page template to display the web content data on the page then it will generate the URL as like "https://localhost_or_domain:port/w/WCTitle".  In order to make SEO friendly URL, there...
Audience targeting module deployment errors on Lifera DXP 7.2+
legacy Troubleshooting
Issue After migrating to 7.2 or superior version Audience Targeting deployment errors appear during startup and its modules appear as installed, not active: 1764|Installed |...