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How to resolve Document Library PDF previews taking up more disk space than the original files
authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue While examining our document library in a file system, we saw that the storage being used for preview files are taking up three times the amount of disk space as the storage for the original files uploaded to...
Advanced Configuration for Liferay Cloud
authorEmailAddress: ha.tang@liferay.com, authorName: Ha Tang, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Defining Environment...
Introducing the CI Process and Deploying the DXP Stack for Liferay Cloud
authorEmailAddress: alexander.chau@liferay.com, authorName: Alex Chau, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Overview of the DXP Cloud...
How to check Bootstrap version under DXP?
authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Issue As a developer, I would like to check what exact Bootstrap version is applied on the currently running DXP version (and patch level). Environment DXP 7.0+ Resolution Navigate to DXP and open the browser console...
Known Issue: Buttons don’t work with SPA disabled and when using Google Chrome 83.0.4103.61
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When using Google Chrome v. 83.0.4103.61 in combination with SPA disabled (javascript.single.page.application.enabled=false in portal-ext.properties), several buttons will no longer work Environment Liferay...
Is Liferay Product affected by OpenSSL security issue CVE-2020-1967 ?
authorEmailAddress: emma.liu@liferay.com, authorName: Emma Liu, content: Issue Is Liferay Product affected by OpenSSL security issue CVE-2020-1967 ? Environment Liferay DXP 7.1 Resolution Since Liferay products do not come with OpenSSL built-in, Liferay is not affected by CVE-2020-1967 out of the...
Disabling the password reminder questions on the users first login
authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Issue You do not want your users to set up the password reminders answers on their first login. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution Add the following line to the portal-ext.properties:...
Is it possible to change the blog title's font size from H3 to H1?
authorEmailAddress: aaron.wang@liferay.com, authorName: Aaron Wang, content: Issue Is it possible to change the blog title's font size from H3 to H1? Environment Liferay DXP 7.2 Resolution To change the Blogs title in the Blogs portlet (Blogs list view): This title font size can be changed by...
Confirm Provisioning and Full Access for Liferay PaaS
authorEmailAddress: emma.liu@liferay.com, authorName: Emma Liu, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Initial Setup Overview on...
Liferay PaaS Basics Tutorials
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). You are starting your Liferay PaaS...
Apache Tomcat Security Advisory: CVE-2020-9484 (Remote Code Execution via session persistence)
authorEmailAddress: jose.jimenez@liferay.com, authorName: Jose Jimenez, content: General Information Apache Tomcat has recently released new versions to fix a vulnerability tracked as CVE-2020-9484. As per the information provided by Apache Tomcat: "If: an attacker is able to control the contents...
Unable to expand accordion panels for OAuth2 due to "Uncaught TypeError: Cannot read property 'querySelectorAll' of null"
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue While trying to expand the accordion sections of "Scopes" for the OAuth2 Administration tab in Control Panel, customers may face the inability to do so as well as the below error in the browser's console:...
Gauges in Control Panel > Server Administration are not shown
authorEmailAddress: alberto.montero@liferay.com, authorName: Alberto Montero, content: Issue Gauges in Control Panel > Server Administration are not shown There are NPE in log files, similar to  Caused by: java.lang.NullPointerException  at...
Unable to add Image Field in Structure
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue 1. Install a clean Liferay DXP 7.2 SP1 and install the liferay-hotfix-266-7210 2. In portal-ext.properties file, add "minifier.enabled=false" property 3. Start Liferay. Go to "Content & Data" -> "Web Content" ->...
Not able to add Structure Key after unchecking Auto generate Structure Key
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue Steps to reproduce: 1. Download the liferay-dxp-tomcat-7.2.10.1-sp1-20191009103614075.tar.gz from Liferay 2. Unzip and start the out of the box liferay-dxp-tomcat-7.2.10.1-sp1. 3. Once Liferay started, go to...
Images are not inserted in CKEditor of Wiki portlet
authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Issue In a Wiki portlet's comment section within CKEditor, when attempting to insert a picture, the image is actually not inserted - although it is added to Documents. An empty line is added instead. No errors shown...
Can I install a Jenkins plugin?
authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to install a third-party Jenkins...
Backup service unexpectedly restarts while restoring
authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Issue While restoring a large number of files the backup service may unexpectedly restart with no error. Environment Liferay Cloud Resolution Update Backup service image to 3.2.11 or higher by changing the...
Cannot map same IP address into multiple ports on Liferay PaaS VPN
authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have mapped the same IP address to multiple ports...
Cannot generate any build from a Github commit after upgrading Jenkins image to 3.2.0 or higher
authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue It is not possible to generate any build from a...
Pagination drop down count in Asset Publisher Portlet
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue The number of pages that are shown in the pagination drop down menu for the Asset Publisher portlet is not the total number of pages that exist on that site. For example, if there are 30 pages total, it only...
Where to find the add friend option in the summary portlet?
authorEmailAddress: thanga.meena@liferay.com, authorName: Thanga Meena, content: Issue All portlets of social networking are displayed under the social tab. But with a summary portlet, the add as a friend button option is not displayed or not available. Steps to replicate the reported behavior:...
Folder option is not working for the link in selected text style toolbar on the page fragments
authorEmailAddress: thanga.meena@liferay.com, authorName: Thanga Meena, content: Issue In the content page, while trying to add the link for the text in the paragraph component by editing it, the folder option is not working in the toolbar. Steps to reproduce the behavior: In [vanilla bundle DXP...
"Invalid attempt to spread non-iterable instance" error when saving Instance Settings
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When working on a Liferay instance fronted by a web server, customers may experience the inability to save any changes in the Control Panel > Instance Settings sections. The attempt to save will fail with...
Form embedded in web content template is disabled, not working
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue 1. Create a new Form: Add 3 text fields: Firstname, Lastname, Email. 1 'Select From List' field for Nationality (e.g Indian, Saudi Citizen), and an Upload field named Upload CV. 2. Create a Web Content Structure...
Cannot save identical content in localization of a field
authorEmailAddress: aaron.wang@liferay.com, authorName: Aaron Wang, content: Issue Users cannot save identical content in the localization of a field. Steps are as follows: Create an article using the basic web content structure Write "Test" in the content field and publish  Add a translation...
Admin is unable to Impersonate User with NoSuchGroupException
authorEmailAddress: aaron.wang@liferay.com, authorName: Aaron Wang, content: Issue The Admin is unable to impersonate certain user with the following error: NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20005, classPK=20555} Environment Liferay Portal 6.2...
Unable to add multiple questions in one Poll
authorEmailAddress: aaron.wang@liferay.com, authorName: Aaron Wang, content: Issue Is it possible to add multiple questions in one Poll? Environment Liferay DXP 7.2 Resolution To add multiple questions in one Poll is not currently supported in Liferay DXP 7.2. It can be achieved by adding two...
No administrative options can be accessed when an F5 load balancer is in front of Liferay forcing a secure protocol
authorEmailAddress: alfonso.abad@liferay.com, authorName: Alfonso Abad, content: Issue When a F5 load balancer is in front of Liferay and is forcing a secure protocol, no administrative options can be selected and accessed. On Liferay the following options are configured on the...
Liferay sends email notification with port number next to website address
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When receiving Liferay email notifications (for example: New account Created, Password reset link, etc ...), users may notice the app server's port number appended to the website domain, for example:...
"Problem with the configuration: Unknown release in folder ..." when patching the source code
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file...
Indexing is taking too long
authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue Reindexing is taking or has taken too long to finish. Environment Liferay DXP 7.0+ Resolution If reindexing is deemed slow or is still ongoing (the 2-arrow icon can be seen at the top right), it may have...
Google PageSpeed Insights (Mobile) results for a Liferay DXP site have a low score
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue After submitting your Liferay site to the Google PageSpeed Insights tool, a low score for Mobile will be returned, flagging issues on aggregated resources as: - Eliminate render-blocking resources - Remove...
Importing a third-party JS package with liferay-npm-bundler will result into "Cannot use import statement outside a module"
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When adding and importing a third-party package dependency to a Liferay NPM module made with the Liferay Bundler (for example, npm Angular Portlet Template, the following errors may be observed in the...
Support Tickets and Self-Service on Liferay Help Center
authorEmailAddress: jay.lee@liferay.com, authorName: Jay Lee, content: Help Center is the place where you can access our world-class customer support and abundant self-service resources.  Here is a guide to help you get the most from Liferay Support through Help Center. Self-Service Resources...
Workflows - Supported Statuses
authorEmailAddress: rodrigo.paulino@liferay.com, authorName: Rodrigo Paulino, content: Description Workflows on Liferay give the possibility of running assets like web content articles, wiki pages, or even users, through pre-determined review processes.  For this you can utilize workflow...
aui-io-request throws io ... is not a function
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When using a code similar to the below: AUI().use('aui-io-request', function(A){} The browser's console will throw this error: Uncaught TypeError: "io.upload is not a function" Environment Liferay DXP 7.2...
License files containing '-ext' will result in error
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue When deploying a license XML file which contains the string '-ext', an error will appear showing the following: 12:28:30,346 INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][BaseDeployer:863] Deploying...
Form data is not captured when using Liferay Form embedded in the external Website
authorEmailAddress: aaron.wang@liferay.com, authorName: Aaron Wang, content: Issue After embedding Liferay form in the external website (for example, a plain HTML website), the form data is not captured after submitted successfully. Environment Liferay DXP 7.1 Resolution One possible reason for...
When saving configurations, only the information in the current page/tab will be saved
authorEmailAddress: david.hegedus@liferay.com, authorName: Dávid Hegedüs, content: Issue When editing configurations on a different page/tab, only the information in that current page/tab will be saved. For example: Access to edit a User and add some middle name. Move to another tab, such as...