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The dependency versions are not removed by Liferay Upgrade Planner

legacy Troubleshooting

Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio...

How can we track the complete details of the login history of any user from Liferay Database?

Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...

Users are not visible until reindexing

legacy Troubleshooting

Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on...

Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1

legacy Troubleshooting

Issue When I try to set the value in portal-ext.properties: com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error: "The file content_1309-20190510167.lar...

Why can default users access a Sites page on the Control Panel?

legacy Troubleshooting

Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Is folder subscription available in knowledge base management ?

Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...

Preview is not generated for .pptx files in Document and Media

legacy Troubleshooting

Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...

Unable to Submit Form through IE.

legacy Troubleshooting

Issue When submitting the form from IE browser the below error is received "The selected form no longer exists." Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed...

Liferay DXP Searching & Indexing FAQ

This article aims to answer basic questions around how indexing works in Liferay DXP. This information is applicable for all search platforms whether using Elasticsearch, Solr, or some other search. For a full...

Users which are deleted from Active Directory are present in the Liferay Portal

Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0 Resolution This is the intended behaviour of Liferay Portal....

Patching Tool Separate Command

Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...

What is a Slim Bundle?

Starting in September of 2019 there will be an additional option to download “Slim Bundles”. Slim Bundles will be released for every fix pack and every service pack. Please note that...

Patching a Slim Bundle

legacy Troubleshooting

Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...

How to disable Liferay Commerce from accessing currency update service

Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With...

Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420

legacy Troubleshooting

Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...

How do I re-subscribe to Help Center announcements after opting out?

Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...

Gradle builds failing to complete

legacy Troubleshooting

Issue When using Gradle my builds are failing to complete Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...

Why does logging in with a new user create two '\home' entries in the database?

Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...

Store documents in a database

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

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