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'Collections is temporarily unavailable' error message on UI
legacy Troubleshooting
Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content >...
Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope
legacy Troubleshooting
Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2)...
Error: compound selectors may no longer be extended is encountered when building the themes
legacy Troubleshooting
Issue When creating the bare-bone theme without any customization, the build is encountered with the below error: [14:26:26] 'build:compile-css' errored after 4.9 s [14:26:26] Error in plugin "sass" Message:...
Error rendering the 404 URLs tab in the Redirection tool
legacy Troubleshooting
Issue In a given site, a user navigates to Configuration > Redirection > 404 URLs (tab) and this error appears in the server logs: 2022-02-22 13:26:42.295 ERROR [ajp-nio-0.0.0.0-8009-exec-50][IncludeTag:128] Current...
Ext module based on patched original module is named as null.ext.jar after having been regenerated
legacy Troubleshooting
Issue We are developing an ext module to extend a liferay module, com.liferay.asset.browser.web, in this case, and we have configured the build.gradle of this ext module to use this package as the originalModule. We...
The text field lacks an id, the label uses the name of the input as the for attribute
legacy Troubleshooting
Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...
The wrong date appears when the year format is four digits but the value is two digits
legacy Troubleshooting
Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...
Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...
External connections getting failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...
Resolve liferay-amd-loader errors for themes with React components
legacy Troubleshooting
Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...
Should the "Edit Template" option appear for Web Content on a Live Site?
legacy
Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4...
Order Confirmation Error
legacy Troubleshooting
Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...
Unable to upload the documents in Form
legacy Troubleshooting
Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...
Multiple Approve/Reject button is appearing for each workflow
legacy Troubleshooting
Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...
Preview of the content page is not working in case of rejection & re-submission in workflow
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay 7.3 and log in as admin.  2. Assign a single approver workflow to 'Content Pages' 3. Navigate to Liferay DXP Site and click on edit i.e on Home Content Page. 4. Place...
In the web content structure, there is a missing Boolean (Checkbox) field
legacy Troubleshooting
Issue The Boolean field is missing in the web content structure. This same needed functionality is present in the form. Expected Behavior: Boolean Checkbox field present in web content structures, as is the case in...
Admin pages are shown as search results by Google
legacy How To
Issue Searching for the right terms you can see how Google (or any other web search engine) can show admin pages, such as Control Panel or Site Admin, as entries in their list of results. Even when trying to...
What criteria are used to order the products by relevance?
legacy
Issue The Product Listing is showing result based on Relevance. I would like to know how this ordering works. Environment Liferay DXP 7.3 Liferay Commerce 3.0 Resolution Relevance is the default ordering defined by...
How to integrate Azure Chatbot with Liferay
legacy
Issue Is there any existing built-in integration for the Azure Chatbot with Liferay? And, if not are there any plans for this to be integrated at a later date? Environment Liferay DXP 7.x Resolution This functionality...
How to Update Webserver Credentials
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to change my webserver login credentials....