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Enabling SSO for our Liferay Console prevents logging in with email and password
Issue After enabling SSO for our Liferay Console, we are no longer able to log in with email and password.  Environment DXP 7.4 Resolution This is expected behavior, as per the Official documentation for SSO: "The first time users authenticate with SSO, their user accounts are...
Redirection happening to Public Pages when URL is appended with numbers
Issue Liferay automatically redirects users to specific public pages when incorrect URLs ending with numbers are entered. This behavior leads to the unintended exposure of these public pages to all users. Steps to reproduce:   Open a browser and navigate to the Liferay DXP URL. Append a...
Which database table should store the content of the paragraph fragment
Issue Where is the content of the paragraph stored in the database table? Steps to follow: 1. Start the server. 2. Navigate to the Site Menu > Pages. 3. Create a new page and publish it. 4. Edit the page and drag and drop the 'Paragraph' fragment over the page. 5. Edit the default...
Blocked:origin errors are seen when deploying Spritemap CX
Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing browser console (blocked:origin) errors is expected behavior.  As long...
Deprecated liferay-ui:logo-selector taglib replacement for custom favicon integration
Issue In this article we will discuss the deprecation of liferay-ui:logo-selector which was introduced with Liferay DXP 7.4 as a part of LPS-202768. Several features have been migrated to liferay-frontend:logo-selector, but some have been deprecated. Environment Liferay DXP 7.4+...
Liferay Cloud Alert Emails
Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution Possible email alerts sent by Liferay Cloud services are as below: Scaling...
Can SPA be safely disabled?
Issue We are developing some components and we are having issues with single-page application (SPA). Therefore, we would like to know if it can be safely disabled Environment Liferay DXP 7.3 Resolution From Liferay side, SPA can be safely disabled. However, carefully consider your...
Requesters are not included in Support ticket update emails
Issue Notification emails for Support tickets are not going to users who are working on a Support ticket. Support ticket emails are not bent sent to the primary member working on the ticket. Environment Liferay Help Center Resolution For each comment posted on Support tickets, two...
Is there an Analytics Cloud API that can delete a specific user?
Issue Is there any API which can get called in Liferay Analytics Cloud to delete a specific user? Environment Analytics Cloud Resolution The following article: APIs describes that you can only query data, currently there are no capabilities for modifying existing data. You can track the...
Configuring an external Web Application Firewall (Akamai) in PaaS
Issue How to configure an external Web Application Firewall (Akamai) in PaaS? Environment Liferay DXP 7.4 Resolution Configuration of the external Web Application Firewall (Akamai) with Liferay Cloud comes under a third-party application and Liferay Support is limited in assisting with...
If the user selects 'I disagree' for the Terms and Conditions, will they be logged out?
Issue Does it log out the user if they select 'I disagree' on the Terms and Conditions page? Environment DXP 7.0+ Resolution No, only a popup should be displayed to the user: Additional Information Terms of Use    , knowledgeArticleType: reference, legacy: true, name: If the user selects...
What is the default behavior when users click 'I agree' or 'I disagree' at the Terms and Conditions?
Issue What is the default behavior when users click 'I agree' or 'I disagree’ button at the Terms and Conditions? Environment DXP 7.0+ Resolution I agree: If accepted, the user is redirected to the home page or to change the password I disagree: If declined, the following popup message...
Where is the logic for handling the actions for the Terms and Conditions page?
Issue We would like to override the behavior of the default Terms and Conditions that can be activated in Liferay. Where is this logic located in the code? How can we override it? Environment DXP 7.0+ Resolution An older article: Terms of Use describes how you can set your own TOS. This...
When using 3G, "Related Asset" is not selected immediately
Issue There has been an observed delay when trying to select a "Related Asset" within "Web Content" when using 3G internet speed. Instead of the "Related Asset" being selected immediately, there's a delay and other processes need to finish first before there is a success message....
The PageId changes each time the page is edited causing the category filter value to change each time.
Issue We are building a page which displays a Collection of “How to” Web Contents using a variety of Categories. As an alternative to using the Collection Filter to display the content of one category, we would like to use an image and text fragment which when clicked on, performs the...
Repeatable Form Fields take more than One-Click to Repeat
Issue When adding repeatable fields in a form, the form fields take more than one click to repeat   Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly adding multiple repeatable fields in heavy forms, conflicts occurred...
Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs (Monthly Active Logged in Users). Environment Liferay SaaS. Resolution...
Is it expected for fragments using the getContent() selector to display non-alphanumeric characters from HTML, or XML, for Journal Article content?
Issue When creating a Fragment with an itemSelector field configured to select a Journal Article, the displayed content includes unexpected characters, such as "]]>" at the end. This issue does not occur when the itemSelector is configured to select a Blogs Entry. Here is some of the...
Accessibility issues with the Underline button in CKEditor
Issue When using CKEditor, there is an underline button available. If you use it, the text will be inserted within u elements. This fact causes some HTML validators to report an accessibility issue based on WCAG SC 1.3.1. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The u...
Custom Themes are no longer shown as Site Templates in DXP 7.4
Issue In Liferay DXP 7.3, custom themes were seen under Site Templates Pop Up (Control Panel > Site > Choosing the template). However, in Liferay DXP 7.4, custom themes do not come under Site Templates, and is rather inconvenient to pick a theme. Environment Liferay DXP 7.4 Resolution It...

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