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Does Apache Log4j Vulnerability CVE-2021-44832 affect Liferay ?
legacy Troubleshooting
Issue The Liferay uses the log4j-core Library which was reported to have a vulnerability. Environment Liferay DXP 7.1 Liferay DXP 7.2 until fix-pack 16 Liferay DXP 7.3 until SP3 Resolution Yes, the Liferay is vulnerable to this CVE in the versions mentioned above, the resolution is...
Guest user permissions not working for Picklists
legacy How To
Issue When picklists are assigned guest user view permissions, the JSON API is not accessible without authentication. Environment Liferay DXP 7.4 Resolution This is the correct behavior based on the Service Access Policy. By default, API access is restricted, but by following this...
Is it possible to deactivate the URL with //?
legacy
Issue Is it possible to disable the Liferay URL with /<LOCALE>/? this is causing some SEO issues. Environment All environments. Resolution Unfortunately, currently there isn't a feature OOTB to disable this URL with local. Additional Information There is a Feature Request asking to...
Remove "Add to Page" permissions for the "Guest"/"User" role
legacy How To
Issue "Add to page" permissions are populated by default for the roles "Guest" or "User". Although is the intended behavior, it may not be desired in some situations. Environment DXP 7.0, DXP. 7.1, DXP 7.2, DXP 7.3 DXP 7.4, 2023.Q3+ Resolution You can manually adapt the "Guest"/"User"...
Disabling Login Portlet
legacy How To
Issue How do I disable the default Login Portlet to prevent any guest accounts from being created.  Environment DXP 7.2 Resolution In order to prevent any guest accounts from being created please follow these steps: On the control panel navigate to Configuration, then Instance Settings ...
How to create a filter by status using GraphQL
legacy Troubleshooting
Issue If you need to filter by status and execute this query: query{ c { countrieses (filter:"status eq pending"){ items { status id selected } } } } You'll get this error: { "errors": [ { "message": "Exception while fetching data (/c/countrieses) : A property used in the filter criteria...
RoleLocalServiceUtil.addRole creates the role in the main instance
legacy Troubleshooting
Issue We are trying to use the scripting console to create roles. Either we are not doing this correctly, or something is not working correctly. When creating the roles we use RoleLocalServiceUtil.addRole to which we pass a ServiceContext object on which companyId of the instance has...
Editing the value of the "Field Reference" in Web Content Structures should be more significant.
legacy
Issue Editing the value of the "Field Reference" is not clear. Currently, it can be modified by clicking on the text. However, it is difficult to say that the value is editable, as there is no clear indication or hint that it is editable. Environment Liferay DXP 7.4, 2023.Q3 Resolution...
How to create content in a language that is not the default one
legacy How To
Issue Is it possible to create content in a language that is not the default language of your portal? For example, your portal is by default in English and you want to create some content in Spanish, but you don't want to have that article in your default language. Environment Liferay...
After migrating to a newer update, UI elements are misaligned or not displaying properly
legacy Troubleshooting
Issue After moving to a newer update, UI elements are misaligned or not displaying properly Environment This was observed in a recent case where a Liferay DXP 7.4 Update 47 environment was migrated to the 2023 Quarterly Release (2023.Q3.1) Resolution Some elements within the environment...
How to implement segmentation by geolocation?
legacy How To
Issue I want to apply a user segment based on a geolocation condition. Is it possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution DXP 7.4 u44+ Since Liferay DXP 7.4 u44+, this functionality is available out-of-the-box: Segmentation By Geolocation. DXP 7.2, 7.3...
Video previews not being generated
legacy Troubleshooting
Issue Video previews are not being generated in the environment. There are not error related in the logs (memory, space, etc) when a mp4 video is uploaded, for example, but the preview is never created. Environment Liferay 7.4, 2023.Q3 FFMPEG enabled. Previewable Processor Maximum Size...
Elasticsearch setup without a proxy
legacy Troubleshooting
Issue I have a web proxy in place and Liferay uses it when trying to connect to a remote Elasticsearch server, which causes the connection to fail. I do not want Liferay to use the proxy when trying to connect to Elasticsearch. Environment Liferay DXP Elasticsearch (remote) Resolution...
OpenGraph image preview looks pixelated in page settings
legacy
Issue We are facing an issue with OpenGraph and images. OpenGraph uses preview images instead of the full size images. Therefore, the image is too small for Twitter/X and Facebook to use it. Upon further clarification and investigation, we could illustrate the issue with the following...
How to Change the Control Panel Favicon
legacy How To
Issue Is there a way to change the default icon for the Control Panel to something custom? Environment DXP 7.4 Resolution There are two ways to modify the favicon: The easiest way is creating their own theme and there use a custom icon. The other option is adding the following property...
LDAP Related Queries
legacy
Issue If the password is changed in the Active Directory, the user will still be able to log in to DXP? If we delete the user from Active Directory, the user will still be able to log in to DXP? How to import/ export the users from LDAP Directory to Liferay DB and vice versa. How users...
Chrome lighthouse results for mobile device is poor
legacy How To
Issue Chrome's built-in lighthouse testing results for LCP and FCP rates, appear to be fine for desktop but not mobile devices. Steps to reproduce: Start a vanilla instance of DXP Stay on the current home page and inspect (Chrome browser) Navigate to the Lighthouse tab and select mobile...
Why does %E2%80%8B appear at the end of my friendly URL?
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A friendly URL has been configured, but when accessing the link, it shows %E2%80%8B at the end. Environment Liferay DXP 7.0+ Liferay...
Is it possible for web content to not have a friendly URL associated with it?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue It is desired to know if there is the possibility for web content not to have a friendly URL associated with it. Environment...
Is it possible to hide specific friendly URLs from the sitemap?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The issue revolves around the configuration of friendly URLs in the web content. Customers have reported difficulties with the...
Web Content is not fetched with Headless Delivery API structured-contents
legacy Troubleshooting
Issue When I use the headless API (o/headless-delivery/v1.0/sites/X/structured-contents) to obtain the web contents of a certain site X, no results are returned. Environment Liferay DXP 7.3 Resolution Make sure you have set the flatten=true parameter (the query will search in both the...
Form Entries Export: Missing Download URL for Attachments
legacy
Issue We are experiencing an issue with exporting form entries that contain attachments. The problem is that when we export a form entries, the download URL for the attachments are missing. Only the file names are included in the exported file. To replicate the problem: Go to the Forms...
Will a curl vulnerability impact Liferay DXP?
legacy
Issue There have been security announcements that are deemed to be a high-risk vulnerability that is caused by curl 8.4.0.   Environment DXP 7.3 Resolution Liferay DXP does not use the libcurl library. In conclusion, Liferay DXP is not vulnerable to this type of curl security...
How to Manage Concurrent Edition on Pages
legacy
Context Since the beginning of Liferay, two or more users can make changes to the same page at the same time. However, the last one to click the “Save” button keeps their changes but other users' changes are lost or all changes at the same time break the page and it won’t work anymore....
Journal Search Services Were Removed
legacy Troubleshooting
Issue My custom code uses JournalArticleLocalServiceUtil.search API and it is not working in 7.4 U72 anymore. Environment Liferay DXP 7.4 Resolution This API (JSONWS: journal.journalarticle/search) is removed by LPS-179287 without replacement. You can update your custom code to search...
Configuration of Filters, Sorting and Actions for Dataset Views (Beta)
legacy
Context/Problem Liferay interfaces aimed at displaying and managing data are too rigid for the user. However, in case of need to modify how this information is displayed it is needed to involve IT for custom developments. With the data set manager now users can customize and define which...
How to create a new product that references an existing image in the Document Library
legacy How To
Issue How to use the headless commerce admin catalog API to associate a document that already exists in Liferay to a product. Environment DXP 7.4 Resolution This can be done with a single call:     POST to http://localhost:8080/o/headless-commerce-admin-catalog/v1.0/products/   With this...
The single approver doesn't work when Groovy has been added to the blacklist
legacy Troubleshooting
Issue Workflow doesn't work if I add com.liferay.portal.scripting.groovy.internal.GroovyExecutor to the blacklist file com.liferay.portal.component.blacklist.internal.ComponentBlacklistConfiguration.config  Environment Liferay DXP 7.3, 7.4 Resolution The single approver workflow doesn't...
Clean previous deployments which are stuck in a "in progress" status
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have run several deployments in the same environment and the console shows that there are various running/in progress, but only...
An Error is encountered when using Patching Tool 4.0.1 to install patches for Liferay 7.3.
legacy Troubleshooting
Issue An Error is encountered when using Patching Tool 4.0.1 to install patches for Liferay 7.3:  Upon running: patching-tool.bat info:  Problem while reading patch liferay-dxp-7.3.10.ux\patching-tool\patches\liferay-hotfix-xxxx-7310.zip Problem occurred during the parsing of the hotfix:...
Changes made to Questions widget configuration aren't reflected after being saved
legacy Troubleshooting
Issue Changes made to the field layouts in the Configuration page for the Questions widget are not being reflected on the page where the widget is deployed. This issue can be reproduced with the following steps. Start a clean bundle of Liferay DXP 7.4 Quarterly Release Q3 Go to Site...
Maintaining Search with High-Availability: Concurrent and Sync Reindex Modes (BETA)
legacy
Highlights Reduce downtime, improve operational and resource utilization efficiency with the new Concurrent and Sync reindex execution modes providing high-availability in search capabilities while the operation is running. Features Multiple Reindex Modes: Full Reindex, Concurrent...
Unable to disable Commerce in Quarterly Releases
legacy How To
Issue Blacklisting the Commerce API and IMPL no longer disables Commerce as of the 2023.Q3 Quarterly Release. What is the new recommended way of disabling Commerce as of the quarterly releases? Environment Liferay Quarterly Release 2023.Q3 Liferay Quarterly Release 2024.Q1 Resolution...
Improvements on API Builder
legacy How To
Context Currently, if any customer needs to create a custom API that works over custom Objects, they have two options: use the default API generated with the Object (one API for each object). develop it on top of REST builder (using a partner or it’s own IT department). The same applies...
Downloading Backups via the CLI Tool
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We use CLI to download the database backup but the download is failed with the following message: Reason: No such object:...
The warning 'This field is reruired.' can't be displayed properly under the Select From List in a multistep form
legacy Troubleshooting
Issue The warning of the required field can't be displayed properly in a multistep form under the Select From List as below:   Environment Liferay DXP 7.1 Resolution This was fixed by LPS-197367, please open a help center ticket to request a hotfix.  , content:...
Error when uploading document via WebDAV
legacy Troubleshooting
Issue When trying to upload a document with required fields by WebDAV, the following error is shown: "Error while copying file": There was an error copy the file into dav://localhost:8080/webdav/guest/document_library/Folder Environment DXP 7.4 Resolution This is the expected result when...
How do I know the ingress IP of my Liferay SaaS environment?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to find out the Inbound IP of my Liferay SaaS environment. How can I access this information? Environment Liferay SaaS...
Richer Data Management experiences with the possibility to update Object entries from Display Pages
legacy How To
In the past few months, a huge effort was made to make it easy to create amazing UIs for data ingestion use cases, providing the Form Container and a nice set of OOTB form fragments for customers to create using Content Pages. However, the main gap is that a no-code solution is not...
Error When Installing Liferay Developer Studio on a MacBook Pro M1
legacy Troubleshooting
Issue I would like to install Liferay Developer Studio on a MacBook Pro M1 computer When trying to install an error message is received "LiferayWorkspace-[date]-osx-installer" cannot be opened because the developer cannot be verified Environment DXP 7.0+ Resolution This is on the roadmap...
Re-indexing is not working properly
legacy Troubleshooting
Issue When performing the full re-indexing the following error appears in the logs org.elasticsearch.ElasticsearchStatusException: ElasticsearchStatusException[Elasticsearch exception [type=search_phase_execution_exception, reason=all shards failed]]; nested:...
Creating and building themes in Liferay Maven Workspace
legacy How To
Issue I would like to create and build my themes in Liferay Maven Workspace. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Prerequisites: https://learn.liferay.com/web/guest/w/dxp/building-applications/tooling/blade-cli Check Version Compatibility Matrix Follow the steps:...
Is it possible to clean up DDMTemplateVersion table? How?
legacy Troubleshooting
Issue DDMTemplateVersion table has many records and we are not using it. In addition, it can cause some minor performance issues. Is it possible to clean up that table? Environment Liferay DXP 7.4+ Resolution NOTE: Be sure to take a backup of your database prior to making any changes....
Non-localizable document type boolean field cannot be switched (depending on the locale)
legacy
Issue Steps to reproduce: 1. Create a new document type and put a Boolean field on it. 2. Enable "Show as Switch". 3. In the Advanced tab, disable "Localizable". 4. Save the document type. 5. Change the user's language (Account Settings) to e.g. French. 6. Go back to Content/Documents...
When using Firefox 119.0 I cannot write in editable fields
legacy Troubleshooting
Issue Unable to edit or fill web contents, I can't edit fields in the forms, The keyboard doesn't appear when creating or editing an event in the calendar. Environment DXP 7.0, DXP 7.1, DXP 7.2 and DXP 7.3 DXP 7.4 until update 78 Resolution There is an issue in Firefox 119 with fieldsets...
Is it possible to display the modified date of an asset as the exact date and time
legacy
Issue I want to configure the system to display the exact date and time (timestamp) when an asset (web content) was modified from the web content administration (Content & Data -> Web Content).  For instance: Instead of "2 months ago", display the exact date it was modified ('2023.09.20...
Configuring Liferay Cloud with Azure Git Repositories
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue GitHub, GitLab, and Bitbucket are not ideal Git repo options for all customers Customers who utilize AzureDevOps as their Git...
Users are not able to log in due to transaction lock errors in database
legacy Troubleshooting
Issue Some users are not able to log in to the environment, even after clearing the database cache The user generally encounters a temporarily unavailable banner or a not authorized 401 error The following transaction lock error appears in the database logs Exception executing batch...
Clicking back arrow on page when editing a page results in a NullPointerException
legacy Troubleshooting
Issue When editing a page, exiting using the back arrow leads to an error page instead of the previous page and a NullPointerException in the log Environment DXP 7.3 u18 Resolution Upgrade to 7.3 u34 or seek patch for LPS-197360 Additional Information...
How to change the default Asset Selection in Asset Publisher Configuration
legacy How To
Issue Currently the default value for Asset Selection in Asset Publisher Configuration is Collection. Is it possible to change the default Asset Selection value to Dynamic? Environment Liferay DXP 7.4 Resolution Please create a file named...
Implementing an Item Selector
legacy Troubleshooting
Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens Environment Liferay DXP 7.4 Resolution Unfortunately, there is an error in the...
How can we control which web content appears in the search results?
legacy
Issue We have loads of web contents that we want to hide from the search results Can we do it somehow in a bulk edit, or assign a category to them so we would only need to change the category's visibility? Environment Liferay DXP 7.0+ Resolution The category permissions won't affect the...
Is it Liferay vulnerable to the Log4j Vulnerability CVE-2019-17571?
legacy
Issue After search in the following folder:/tomcat/webapps/ROOT/WEB-INF/lib/log4j-extras.jar is notice that the log4 is available as part of product, so the Liferay is it vulnerable to this lib? Environment All environments Resolution By default Liferay don't use the SocketServer class...
Many-to-Many relation with Commerce Product
legacy Troubleshooting
Issue If having a Many-to-Many relation with Commerce Product and defining an Object Layout with a tab for the Commerce Products relationship > it doesn't work. Users cannot select products. Environment Liferay DXP 7.4 Commerce 4.0 Resolution The observed behavior is a known bug of DXP...
Service shows as starting in the UI and not completing
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Around Oct. 9th, 2023, after deployment, console shows deployment succeeded but UI still shows that service is still loading for...
Forms have no option for expiration time
legacy
Issue There are use cases where users want the Liferay Form to expire on a certain day and at a certain time but on the Liferay Form settings, users only see an option for Expiration Date and no time option. Just like how users can pick a date and time on publish date, expiration date on...
Can Analytics Cloud track Document Events in a Collections Fragment?
legacy
Issue Is it possible for Analytics Cloud to track Document Downloads and Previews from a collection of documents displayed via the Collection Display Fragment? Environment Analytics Cloud Resolution There is no current out of the box solution to track Downloads and Previews displayed on...
Can we remove the company name from the browser title?
legacy
Issue When we open a page, the browser tab displays the "Page Name - Site Name - Portal Name" Can we somehow remove the Portal Name part from it? Environment Liferay DXP 7.0+ Resolution This is currently a limitation that can't be configured out of the box. As the change is not trivial...
Admin user can't access anything
legacy Troubleshooting
Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin should We configured SSO for users' login Environment Liferay Portal 6.1+ Liferay DXP...
"Unknown product version" error
legacy Troubleshooting
Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the "Unknown product version" error is because this file got corrupted in your environment...

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