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The image should be downloaded with "Image Name" instead of the keyword "article" while saving by right clicking it on browser
legacy Troubleshooting
Issue The image should be saved with Image original name rather saving with "article" keyword by default. Steps to reproduce: Navigate to Content and create structure and template for the web content as below...
"Access denied" error when activating remote staging
legacy Troubleshooting
Issue The steps described in the article "enabling remote live staging" have been followed but, when trying to activate remote staging, the following error is shown in the log:...
Unable to create a Web Content with size more than 256KB.
legacy Troubleshooting
Issue If the web content article size is more than 256 KB. It shows "Please enter content with valid content size no longer than 256KB" on UI. Environment Portal 6.2 Liferay DXP 7.0 - 7.4 Resolution For Liferay 6.2-7.3...
After installing Connector to Elasticsearch 6 from Marketplace, NullPointerExceptions are thrown
legacy Troubleshooting
Issue We installed Liferay Connector to Elasticsearch 6 from Liferay's Marketplace on fix pack 11 patch-level. Now that we moved to fix pack 12, we started to get the below exceptions: WARN...
Displaying in child site selected contents from parent site
legacy Troubleshooting
Issue Create a parent site with two child sites (Child1, Child2). Configure the parent site to share contents. Add some web contents in the parent site. Add an asset publisher in each child site. Cannot find a way...
Setting up a multi-stage staging environment
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Script loading issue is occurring in the sub versions of Internet Explorer 11 browser
legacy Troubleshooting
Issue The script loading issue is occurring in some systems but using the same Internet Explorer 11 subversions, its working fine in other systems. Environment Liferay DXP 7.2 Resolution Removing some of the third...
Canonical tags are not language specific
legacy
Issue I start Liferay I create a new site with a new page I sign out I navigate to the newly created page and inspect the HTML: <link href="http://localhost:8080/sitename" rel="canonical"> I switch to another...
How to quickly modify email log levels
legacy Troubleshooting
Issue The environment is facing issues related to email but there is not enough information in the logs about it. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Temporarily increase the log level for packages related...
Audience Targeting version 2.2.0 cannot be deployed to my Liferay DXP 7.0 environment
legacy Troubleshooting
Issue Deployment of Audience Targeting version 2.2.0 fails in my Liferay DXP 7.0 environment  Environment Liferay DXP 7.0 with fix pack DE-59 or lower installed Resolution Audience Targeting version...
How to hide the Product Menu for non-admin users?
legacy How To
Issue In Liferay DXP 7.0 and 7.1, there may be the requirement to hide the Product Menu (along with the icon to open it) to certain roles (for example, regular/non-admin, site users): Environment Liferay 7.0 DXP...
DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires Elastisearch 6.2 or higher due to InvalidTypeNameException error on startup
legacy Troubleshooting
Issue When DXP 7.2 SP1+/FP2+ is configured with Elasticsearch 6.0 or 6.1, the following error occurs on startup: Oct 22 13:42:10.417 build-14 [liferay-847b9fcf98-jmbds] [dxp] ERROR...
I can access a document via the download URL even if I change the file's name in the URL
legacy
Issue I upload a document in Documents and Media (eg: abc.jpg) I go to Info (i) and copy the Latest Version URL (eg:...
Searchable items in the "Users and Organizations" screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Multi Language friendly URL keyword conflict
legacy
Issue While updating Multi-Language friendly URL for the Hindi language as "/hi_IN" for the new page below error is observed: "Please enter a friendly URL that does not conflict with the keyword /hi. " Environment...
Cannot build a theme created with blade: Sass::SyntaxError: Invalid CSS after "...nput-margin-x: "
legacy Troubleshooting
Issue When creating a theme in the latest Developer Studio, the build fails with Sass::SyntaxError: Invalid CSS after "...nput-margin-x: ": expected expression (e.g. 1px, bold), was "!default;" Environment...
Two tables growing in size related to Audience Targeting
legacy How To
Issue Why are these particular tables increasing in size? CT_ANALYTICS_ANALYTICSEVENT  CT_ANALYTICS_ANALYTICSREFERRER Environment DXP 7.2    DXP 7.1 Resolution Firstly, this is an intended behaviour related to...
How do I add a subject to workflow email notifications?
legacy How To
Issue When I set up a workflow for an asset (e.g.: Single Approver workflow for Web Content Articles) and I create a new Web Content Article, the approver receives an email notification but the email has no subject....
Script loading issues in some of the Internet Explorer 11 sub versions
legacy Troubleshooting
Issue Script loading issues in some of the IE 11 subversions that is, scripts are consuming more time to load it on the pages. This issue has observed in some of the systems but using the same IE subversion its...
Unable to validate Social Office license due to failed server ID matching
legacy Troubleshooting
Issue After restarting one of the nodes in a Liferay 6.2 cluster set up, the following error stating the Social Office license could not be validated appeared. 13:28:51,947 ERROR...
Does Liferay DXP 7.1 support HTTP headers?
legacy
Issue Does Liferay DXP 7.1 support the following HTTP headers: "X-Frame-Options", "X-XSS-Protection" and "X-Content-Type-Options"? If not, what changes have to be done from the application side to enable...
Some content not visible in documents and media, but visible on DDL
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Publication of a scheduled web content is delayed by 15 minutes - DXP 7.1+
Issue When I schedule web content to be published a few minutes in the future, the publication does not occur and is delayed for up to 15 minutes. Environment Liferay DXP 7.1+ Resolution The web content scheduled for a...
TLS v1.2 in Liferay DXP 7.1
legacy
Issue Due to some security vulnerable in TLS v1.0, it should be upgraded to TLS v1.2.  1. Does Liferay DXP 7.1 support TLS v1.2? 2. If it supports, then how to use/upgrade the same in Liferay DXP 7.1?...
Liferay Push - Receiving "Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $" when sending notifications
legacy Troubleshooting
Issue When sending json Liferay Push notifications in Liferay DXP from Control Panel -> Configuration -> Push notifications -> Test , portal administrators may see a failure of such operation with the following...
If I save a Blog post as a draft, it disappears from the published blog entries
legacy
Issue I create a new blog post and publish it I edit the same blog post As I cannot finish it, I save it as a draft Expected behavior: The new version of the blog post is saved as a draft, while the original post is...
Liferay DXP 7.2 Datasheet
legacy
Liferay Digital Experience Platform (DXP) 7.2 is software to create and manage digital experiences across web, mobile and connected devices. This whitepaper discusses the key benefits,...
Text auto-tagging settings moved to Assets configuration
legacy How To
Issue After installing 7.2 fix pack 1, text auto-tagging settings for Documents and Web Contents do not apply any longer. The affected settings enabled/disabled the available tagging services that can be used to...
Can I see the organizations I belonged to in the past?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Unable to import LDAP telephoneNumber into Liferay phone in the Contact page
legacy Troubleshooting
Issue Unable to import LDAP telephoneNumber (in Microsoft Active Directory) into Liferay Contact Information -> Phone Numbers on the Contact page. Environment Liferay DXP 7.1 Resolution Only attributes listed in...
Applying Workflow on Content Pages
legacy
Issue As an administrator, I would like to apply the workflow feature on content pages. Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution The feature of workflow is not applicable to content pages, as being a...
Is it possible to change the page title displayed on the browser tab?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Forms are not set to be published by default
legacy Troubleshooting
Issue When enabling staging to remote live, Forms are not enabled to be published by default. Environment Liferay DXP 7.0 Resolution When setting up Remote Live Staging (or editing the Staging Configurations if it has...
DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires install of Solr 7 connector version 2.0.1 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...
CmapSubtable warnings (PDFBox)
legacy Troubleshooting
Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The...
API and UI validator do not match for e-mail address in update-user
legacy Troubleshooting
Issue If I want to update a user's email address and give an invalid value, the UI validator prevents me to do so. However, there is no server-side validation, so it can be done via the jsonws API or Groovy...
Search Tuning modules must be deactivated when DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) is configured with Solr 7
legacy Troubleshooting
Issue When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, if you navigate to the Search Tuning category on the Control Panel "Portlet is temporarily...
In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module
legacy How To
Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags...
Control Menu is shown without styles
legacy Troubleshooting
Issue Control Menu is shown without styles when navigating from a Control Panel page to a page configured with a custom theme and SPA is enabled. Refreshing the page fixes this issue temporarily until the next...
Why can't I see my created Application Display Templates for widgets in a staged site?
legacy Troubleshooting
Issue In a staged site, after adding a new Application Display Template for a widget, the same will not be visible in the ADT's list for that widget itself Environment Liferay DXP 7.0+ Resolution Application...
Users unable to see scheduled content
legacy Troubleshooting
Issue Why doesn't my 'Scheduled' content appear for other users? Scenario: 1. 'Approved' and 'Scheduled 'content created by User A (below)         2. User B is logged in and only sees the 'Approved' content (below)...
Https Access Portal Problems
legacy Troubleshooting
Issue When users are trying to access to portal using https protocol, portal is redirecting to http protocol and pages are not showed right. Https protocol was configured in load balancers and application...
NTLM authenticate failed due to " Logon failure: unknown user name or bad password error "
legacy Troubleshooting
Issue Users are unable to login through NTML due to the following WARN: 2019-08-29 05:55:28.671 WARN [http-nio-8080-exec-5][Netlogon:104] Unable to authenticate user emma: Logon failure: unknown user name or bad password....
"The email address you requested is reserved" error
legacy Troubleshooting
Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created....
Password is visible as a plain text in the user's browser console
legacy
Issue When a user tries to log in to Liferay via Liferay's default Sign-In portlet, the user's password shows in the browser console as a plain text. Environment Liferay DXP 7.0-7.4 Resolution This is not a Liferay issue....
Liferay Push - How to migrate from Google Cloud Messaging (GCM) to Firebase Cloud Messaging (FCM)
legacy How To
Issue Google Cloud Messaging (GCM) was deprecated in 2018 and made no longer functional on 29, May, 2019. Google API Dev Team may contact Liferay customers using Liferay Push, asking to migrate from Google Cloud...
Guest permission option is not the default value when creating a file entry in Control Panel.
legacy
Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2...
404 warning with relation to apple-touch-icon images
legacy
Issue There are several WARN messages in the logs related to apple-touch-icon PNG files. 2019-09-05 07:11:51.801 WARN  [http-nio-8080-exec-10][code_jsp:178] {code="404", msg="/apple-touch-icon-precomposed.png",...
How can I export/import my form's Element Sets?
legacy How To
Issue We are not able to export/import Form Element Sets.  Environment Liferay DXP 7.1+ Resolution The idea is to create a template form with only Element Sets. You can import the form, duplicate it and start the creation of...
SAML SLO is not working when using two Liferay servers in my machine
legacy Troubleshooting
Issue We configured 2 Liferay Servers in my machine, one as Service Provider and the other as Identity Provider. We managed to perform the login through IdP. The issue happens when we try to logout the user in SP....
Server is shutting down after deploying any sample plugin
legacy Troubleshooting
Issue When deploying the sample plugin, the server is shutting down with the following error. 2019-06-25 12:33:36.955 ERROR...
While printing Wiki the background colour of the cells in tables not displayed.
legacy Troubleshooting
Issue The printout of the Wiki pages doesn't print the coloured cells of the tables. Whereas, on the portal, the coloured cells are visible. Environment Liferay DXP 7.0 Resolution The reported behaviour can...
How to find whether the Liferay bundle is Community Edition or Enterprise Edition
legacy How To
Issue How to find whether the Liferay bundle is Community Edition or Enterprise Edition Environment Liferay Portal 6.x Liferay DXP 7.x Resolution There are four ways to find whether the bundle is CE or EE:...
Searchable toggle is not working in web contents
legacy
Issue If I create a web content and turn the 'Searchable' switch off, it's still shown in my search results Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As an...
/tmp directory is getting filled while bulk staging publish or lar export
legacy Troubleshooting
Issue When using JBoss as Application Server, /tmp directory is getting filled while bulk staging publishes or LAR export. If there is size limitation on /tmp directory, this may affect Staging publish or LAR export....
Issue: An option to select the Liferay version is not available in Liferay Developer Studio
legacy Troubleshooting
Issue While creating a workspace using LiferayDeveloperStudio-3.1.2, an option to select the Liferay version is not available in LDS. Environment LiferayDeveloperStudio-3.1.2-ga3-windows Liferay DXP 7.1 Resolution By...
javax.portlet.PortletException: Error occurred during request processing: Bad return type
legacy Troubleshooting
Issue javax.portlet.PortletException: Error occurred during request processing: Bad return type exception throws with the custom spring module after updating the fix pack to dxp-11 and / or higher.  When deploying...
How to apply Font Awesome in a custom theme
legacy How To
Issue As a developer, I would like to apply Font Awesome in my custom theme via Maven. Environment Liferay DXP 7.1 Resolution 1) Create a theme based on the Simple Theme Maven Blade Sample: blade create -t theme -v...
CKEditor update on Liferay 6.2
legacy
Issue The current CKEditor version for Liferay 6.2 is 4.6.0 We would like to update to the latest version to get all the security fixes When will be the CKEditor updated on Liferay 6.2? Environment...
ModelListener for DDMFormInstanceRecord throws No form instance record versions found for form instance ID
legacy Troubleshooting
Issue When we create a onAfterCreate ModelListener on a DDMFormInstanceRecord, we're not able to get the form field values of the latest record. The method DDMFormInstanceRecord.getDDMFormValues() always returns the...