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Modify columns in board Documents and Media
legacy How To
Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on...
'compileOnly' is not allowed as it is defined as 'canBeResolved=false'
legacy Troubleshooting
Issue Some build actions fails upgrading the workspace from gradle 6 to 7  eg: $ blade gw eclipse * What went wrong: Execution failed for task ':modules:xxxxxxxxxxxxx:eclipseClasspath'. > Resolving dependency...
Getting welcome_bg.jpg missing reference error when trying to import a LAR file
legacy Troubleshooting
Issue When trying to import a LAR file, the following error message is being displayed in the UI: There are missing references that could not be found in the current environment. Please import the following elements...
"Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the front end.
legacy Troubleshooting
Issue There are "Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the browser console and cause some abnormal behavior like some buttons disappearing,...
How do we Toggle Requirement for Strangers to Verify their Email Address
legacy How To
Issue How do we toggle the requirement for strangers to verify their email address  Environment DXP 7.4 Resolution This setting can be toggled by going to: Instance Settings > User Authentication. From here, you can...
Checking for vulnerability to CVE-2022-42889
legacy Troubleshooting
Issue Is our Liferay instance vulnerable to CVE-2022-42889?  Environment DXP 7.4, DXP 7.3, DXP 7.2, DXP 7.1, DXP 7.0  Resolution Look for commons-text in ${liferay.home}/license/versions.html, if you do not find it, you...
ADA Accessibility - the "Select" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Select" button to have an accessible label, such as "Select [Parent Organization] Button"   Actual Result: "Select" button is announced simply as "Select" Steps to Reproduce:...
ADA Accessibility - in User Roles the "Remove" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove Role for [user name]"   Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to...
How to test for vulnerabilitity to CVE-2020-7961
legacy How To
Issue We would like to determine if we are vulnerable to CVE-2020-7961. Environment DXP 7.3, DXP 7.2,  DXP 7.1, DXP 7.0 Resolution The steps to test for vulnerability to CVE-2020-7961 are as follows:   1. Start your...
The folder structure in the downloaded backup is different from the folder structure in Liferay Service Shell
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The folder structure in the downloaded backup is different from the...
Configuring Virtual Hosts for Site URLs
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a new site in our dev environment for which we want to...
Configuring Multiple Domain Names Pointing to the Same Virtual Instances (Liferay PaaS)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have several Virtual Instances. Each one of this virtual instances...
ADA Accessibility - the "Choose" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Choose" button to have an accessible label, such as "Choose [organization name]"   Actual Result: "Choose" button is announced simply as "Unlabeled zero button" Steps to...
Date Translation Issues in Web Contents
legacy Troubleshooting
Issue I created Web Content in the default English language and added a Date field to it. When I try to translate this Date field into another language, the translation is not generated correctly. Environment Liferay DXP...
Search engine shows a different hostname in the title than the one that is in use when using Virtual Instances
legacy Troubleshooting
Issue In the event that the Liferay DXP site is in a virtual instance, and is indexed by a Search Engine, the hostname appears to be incorrectly set in the resulting title Environment Liferay DXP 7.4 using virtual...
Unable to save Site Virtual Host - ERROR Duplicate entry for key 'IX_76A64FBE'.
legacy Troubleshooting
Issue When attempting to add a new Virtual Host in the Site Configurations, it is not possible to save the changes, and an error message appears in the portal's UI: "Error: Your request failed to complete." In...
ADA Accessibility - the "Remove" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove [user name]"   Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to Reproduce:...
Reviewer is unable to open the file after downloading from workflow task
legacy Troubleshooting
Issue In the workflow task when the reviewer downloads the file, the users are unable to open it because in the properties it shows a '0' byte. Steps to reproduce: Navigate to Control Panel > Users and...
Clear Analytics Cloud configurations
legacy Troubleshooting
Issue I would like to clone my environment, but an Analytics Cloud token can only be used by one DXP instance at a time. How do I remove the token from my cloned environment to keep it from disconnecting my...
Activate Remove Text Formatting
legacy How To
Issue By default in CKEditor "Remove Text Formatting" functionality is hidden. Environment Liferay DXP 7.4 Resolution RemoveFormat is already added to our shipped CKEditor, only it's needed to add the...
"Unable to get recent groups" error is thrown in the logs for Guest users with specific permission
legacy Troubleshooting
Issue Liferay DXP 7.4 U92 starts up with the following error: ERROR [http-nio-8080-exec-2][RecentGroupManager:94] Unable to get recent groups java.lang.NullPointerException: null at...
Use manual propagation of fragments in production environments
legacy Troubleshooting
Issue Changes to fragments are not reflected on pages where they are used Environment Liferay DXP 7.4 Resolution You can use manual propagation to be on the safe side:...
ADA Accessibility - When editing the home page the Main Menu items are not accessible using mouse
legacy Troubleshooting
Issue Expected Result: The interactive options when editing a page should be accessible using the keyboard Tab key as well as via mouse   Actual Result: When editing the home page the main menu options are not...
Errors starting with Elasticsearch 8
legacy Troubleshooting
Issue After upgrade to version 7.4 U91 and also having elasticsearch configured with version 8.7.0, we notice a consistent error every time the servers starts: [IndexConfigurationDynamicUpdatesExecutorImpl:52] Unable...
CVE-2020-28885 and CVE-2020-28884
legacy
Issue We would like to know about Liferay's vulnerability to CVE-2020-28885 and CVE-2020-28884. The CVE's claim that it is a vulnerability for an Administrator User to be able to inject commands through the Gogo Shell...
Changes in one node cause the dropping of the same entry in another node's cache
legacy
Issue  It has been observed  that when a user makes an update of the cache in one node, it removes that entry from the cache in other nodes.   Environment DXP 7.4 Resolution This is an expected behavior. When an entity...
Exporting Data through Analytics Cloud API does not return valid JSON
legacy
Issue Export data based on Requesting a Data Export It will download a zip file for you with a JSON file Open the JSON file with a text editor Result: The data format is not valid JSON.   Environment Liferay DXP 7.0+...
Accesibility icon not being shown in a custom admin theme
legacy Troubleshooting
Issue We've created a custom admin-theme but when we go to Instance Settings or System settings, it doesn't show some icons, p.e: accesibility icon. Environment Liferay DXP 7.4 Resolution Having the correct...
How to check multibyte MySQL table data with Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...
Users assigned tasks in the workflow can continue to approve or reject them even after their roles are removed.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Workflow issue after changing 'ROOT' context to 'myportal'
legacy Troubleshooting
Issue Shows a blank page after changing the details of the 'task' node in the assignment type to the user then clicks on 'save' and then clicks on the 'task' node. Steps to reproduce: Update the ROOT folder name...
404 VIEW Permission Error occurs for Account Members API despite "View Users" Permission on the Account
legacy Troubleshooting
Issue A 404 error code with status “NOT_FOUND” response is generated after making an API call to the "getAccountUserAccountsByExternalReferenceCodePage" endpoint. This occurs even if the caller has the “View Users” permission...
Guest unable to add entries to object longtext field
legacy Troubleshooting
Issue Guest is uanble to add entries to a form containers. Steps to reproduce: Create an object with a custom field(say TestField) of type Long Text. Edit the custom field and add a limit of 500 and save this...
Portlet's title is shown instead of the web content's title
legacy Troubleshooting
Issue The web content's title is not displaying. Steps to reproduce: Start server Create global web content Put a WCD on a page, select global scope, and display the web content in it Observed behavior: Portlet's...
To be able to generate a URL of a Publication so that a reviewer can see a publication without logging in
legacy
Issue Require a feature that allows to send a link to those who are not registered users on the platform in order for them to view a publication. Environment Liferay DXP [all versions] Resolution This requirement...
There will be more than one default Transition in Kaleo workflow
legacy Troubleshooting
Issue The user cannot set the first created Transition of a task to "default=false" and there will be more than one default Transition. Environment Liferay DXP 7.4  Resolution This behavior is a known bug of DXP...
Language Modules Configuration Display template not working properly
legacy Troubleshooting
Issue Language Selector shows same template, if user selects a different display template. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a widget page. 3. Now, drop the 'language selector' widget on the...
cart total rule in discount portlet
legacy Troubleshooting
Issue While publishing the Discount it's not showing as the cart total minimum account is required to fill. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Discounts > Pricing > Commerce. 3. Click on...
Unable to view the updated content with 'View in Context' redirection link
legacy Troubleshooting
Issue Users are unable to view the updated content on the page when clicking on 'View on Context'. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the 'Single Approver Workflow' to the web content. 3....
"The requested resource could not be found" errors
legacy Troubleshooting
Issue The requested resource could not be found errors can be observed with my profile and my dashboard or let's say users cannot access their own personal pages. Steps to reproduce: 1) Set up a clean instance of...