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Published Jun. 30, 2025

Unable to register portal instance, NullPointerException at TextEmbeddingFieldCreationPortalInstanceLifecycleListener

Written By

Jorge García Jiménez

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Issue

  • When starting the portal we obtain below stacktrace that prevents from starting it correctly: 
    2023-11-07 07:33:58.152 WARN  [main][PortalInstanceLifecycleListenerManagerImpl:204] Unable to register portal instance {"mvccVersion": 6, "companyId": 20100, "userId": 0, "userName": "", "createDate": "Fri Nov 23 00:00:00 GMT 2018", "modifiedDate": "Thu Sep 14 08:55:36 GMT 2023", "webId": "liferay.com", "mx": "prueba.es", "homeURL": "", "logoId": 0, "maxUsers": 0, "active": true, "name": "Test Portal", "legalName": "Test Portal", "legalId": "", "legalType": "", "sicCode": "", "tickerSymbol": "", "industry": "", "type": "", "size": "", "indexNameCurrent": "", "indexNameNext": ""}
java.lang.NullPointerException: null
        at com.liferay.search.experiences.internal.ml.embedding.instance.lifecycle.TextEmbeddingFieldCreationPortalInstanceLifecycleListener._hasTextEmbeddingDynamicTemplates(TextEmbeddingFieldCreationPortalInstanceLifecycleListener.java:103) ~[?:?]
        at com.liferay.search.experiences.internal.ml.embedding.instance.lifecycle.TextEmbeddingFieldCreationPortalInstanceLifecycleListener.portalInstanceRegistered(TextEmbeddingFieldCreationPortalInstanceLifecycleListener.java:65) ~[?:?]
        at com.liferay.portal.instance.lifecycle.internal.PortalInstanceLifecycleListenerManagerImpl.lambda$registerCompany$1(PortalInstanceLifecycleListenerManagerImpl.java:199) ~[?:?]
        at com.liferay.portal.instance.lifecycle.internal.PortalInstanceLifecycleListenerManagerImpl._runIfNeeded(PortalInstanceLifecycleListenerManagerImpl.java:304) ~[?:?]
        at com.liferay.portal.instance.lifecycle.internal.PortalInstanceLifecycleListenerManagerImpl.registerCompany(PortalInstanceLifecycleListenerManagerImpl.java:183) ~[?:?]
[...]

2023-11-07 07:34:00.845 ERROR [SystemExecutorServiceUtil-2][ServiceConfigurationInitializer:106] Unable to initialize service component

Environment

  • Liferay DXP 7.4

Resolution

  • This error is caused because there are corrupted information in ElasticSearch indexes. You must delete the indexes and start the portal, after that, perform a full reindex.
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