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How to find whether the Liferay bundle is Community Edition or Enterprise Edition
Issue How to find whether the Liferay bundle is Community Edition or Enterprise Edition Environment Liferay Portal 6.x Liferay DXP 7.x Resolution There are four ways to find whether the bundle is CE or EE: 1) Check if the bundle is having the patching-tool folder in the Liferay home...
While printing Wiki the background colour of the cells in tables not displayed.
Issue The printout of the Wiki pages doesn't print the coloured cells of the tables. Whereas, on the portal, the coloured cells are visible. Environment Liferay DXP 7.0 Resolution The reported behaviour can be achieved by overriding the aui.css file as per the business requirement. Below...
Server is shutting down after deploying any sample plugin
Issue When deploying the sample plugin, the server is shutting down with the following error. 2019-06-25 12:33:36.955 ERROR [fileinstall-E:/projects/bvip/liferay-dxp/liferay-dxp-7.1.10.2-sp2/osgi/modules][org_apache_felix_fileinstall:97] Error while starting bundle:...
Issue: An option to select the Liferay version is not available in Liferay Developer Studio
Issue While creating a workspace using LiferayDeveloperStudio-3.1.2, an option to select the Liferay version is not available in LDS. Environment LiferayDeveloperStudio-3.1.2-ga3-windows Liferay DXP 7.1 Resolution By installing the latest LDS as listed in the Liferay compatibility...
Searchable toggle is not working in web contents
Issue If I create a web content and turn the 'Searchable' switch off, it's still shown in my search results Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As an administrator, you can search for web contents in two different ways: You can search...
/tmp directory is getting filled while bulk staging publish or lar export
Issue When using JBoss as Application Server, /tmp directory is getting filled while bulk staging publishes or LAR export. If there is size limitation on /tmp directory, this may affect Staging publish or LAR export. Environment Liferay DXP JBoss EAP 7.0 Resolution     NOTE: Liferay...
javax.portlet.PortletException: Error occurred during request processing: Bad return type
Issue javax.portlet.PortletException: Error occurred during request processing: Bad return type exception throws with the custom spring module after updating the fix pack to dxp-11 and / or higher.  When deploying spring modules in the Liferay portal, the below error is thrown 2019-06-24...
CKEditor update on Liferay 6.2
Issue The current CKEditor version for Liferay 6.2 is 4.6.0 We would like to update to the latest version to get all the security fixes When will be the CKEditor updated on Liferay 6.2? Environment Liferay Portal 6.2 Resolution As the Support Service for Liferay 6.2 is in the limited...
How to apply Font Awesome in a custom theme
Issue As a developer, I would like to apply Font Awesome in my custom theme via Maven. Environment Liferay DXP 7.1 Resolution 1) Create a theme based on the Simple Theme Maven Blade Sample: blade create -t theme -v 7.1 -b maven -p com.liferay.docs.theme -c Theme theme 2) Add...
How to find official Fix Packs in HelpCenter
Issue Due to the migration processes of the Liferay systems, certain links for official Fix Pack releases could be outdated and are no longer accessible. Environment Starting from Liferay Portal 5.2 to Liferay DXP 7.2 all official Fix Pack releases are available in HelpCenter. Resolution...
Applying patches on multiple projects
Issue As an administrator, I apply the hotfixes which are received from Liferay on multiple of our projects (for example SPACEPROGRAM and SPACEPROGRAMINTRA) However, depending on which project ID a ticket is submitted, the received patches may not contain all the previously received...
ModelListener for DDMFormInstanceRecord throws No form instance record versions found for form instance ID
Issue When we create a onAfterCreate ModelListener on a DDMFormInstanceRecord, we're not able to get the form field values of the latest record. The method DDMFormInstanceRecord.getDDMFormValues() always returns the following error when trying to get the values of the most recent...
Page Order difference in Staging and Live Server
Issue The page order in the staging server is different from the live server. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution In Publish configuration page, select all pages including child page and publish. , content:...
How to change the default values available for password policy settings
Issue Is it possible to change the default durations that can be used for Password Policy settings (maximum age, warning time, etc.)? We want to set the password expiration maximum age to 12 weeks, but the closet available options are 8 weeks and 13 weeks. Environment DXP 7.0 DXP 7.1 DXP...
HTTP status 414" error may occur when performing a search using the search portlet
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When using the search portlet to perform a search, an "HTTP status 414"...
Unable to reindex the search as "Resource" option under Server Administration is blank
Issue The "Resource" option (Control Panel → Configuration → Server Administration → Resource) is blank due to which "Execute Reindex all searches" is not possible and the below error is observed on the server console. ERROR [default task-98][IncludeTag:128] Current URL...
The dependency versions are not removed by Liferay Upgrade Planner
Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio 3.6.2 and versions prior to 3.6.2 Resolution In Liferay Developer...
How can we track the complete details of the login history of any user from Liferay Database?
Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal 6.2 Resolution Liferay had provided an OOTB application Liferay Audit which...
Users are not visible until reindexing
Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on startup, like 'Test Test'. 2) Log in as admin with this user 3) At section...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar cannot be imported.  Please enter a file with a valid file size no larger than...
Why can default users access a Sites page on the Control Panel?
Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The following property should be set to false to prohibit this behavior:...
Is folder subscription available in knowledge base management ?
Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on ellipsis button which is at the right top -> select subscribe) which applies to all...
Preview is not generated for .pptx files in Document and Media
Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP 7.2.10-ga1  Resolution The observed behavior is a known issue and is fixed...
Unable to Submit Form through IE.
Issue When submitting the form from IE browser the below error is received  "The selected form no longer exists."  Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed in liferay-fix-pack-de-60 and above. Installing Fix Packs and Hotfixes on Liferay...
Liferay DXP Searching & Indexing FAQ
This article aims to answer basic questions around how indexing works in Liferay DXP. This information is applicable for all search platforms whether using Elasticsearch, Solr, or some other search. For a full developer’s treatment of developing for the index, please see: Introduction to...
Users which are deleted from Active Directory are present in the Liferay Portal
Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0  Resolution This is the intended behaviour of Liferay Portal. Because when the users are imported from AD into the Liferay, the user's data will...
Patching Tool Separate Command
Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps reduce the patched Liferay DXP installation size. If the installation has been patched, you can make it...
What is a Slim Bundle?
Starting in September of 2019 there will be an additional option to download “Slim Bundles”.  Slim Bundles will be released for every fix pack and every service pack. Please note that slim bundles are only available for Liferay DXP 7.0 - 7.2 fix packs. Slim Bundles are the very same code...
Patching a Slim Bundle
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy the  liferay-patching-files-[separation-name].zip file into the 'patches' directory and run patching-tool...
How to disable Liferay Commerce from accessing currency update service
Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With Liferay Commerce deployed in your environment, to disable: 1. Go to:...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance Settings -> LDAP -> Import Interval” to 3. Expected Result: The...
How do I re-subscribe to Help Center announcements after opting out?
Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to re-subscribe to Help Center announcements: Option 1: Update your email preferences through a old email in your...
Addressing UI issues after the installation of a hotfix or fixpack
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that intends to resolve a UI issue, you are observing the same behavior or...
Gradle builds failing to complete
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process Approaches on how to...
Why does logging in with a new user create two '\home' entries in the database?
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of Liferay. The reason behind the creation of these two '/home' entries is that there...
Store documents in a database
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Uploaded files are stored in "/data" under the installation directory by...
What does the "Expired" filter do in Web Content?
Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired" filter and its design. Environment Liferay DXP 7.0, 7.1, 7.2...
Change the Sitemap format in Liferay DXP
Issue The default Sitemap format in Liferay DXP is "Sitemap Index". For example, accessing http://localhost:8080/sitemap.xml will return the following content. How do I change the default format to use Sitemap instead? <sitemapindex> <sitemap>...
Resolving errors when using Liferay JSON Web Service to do the searching
Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute query user lacks privilege or object not found:...
How to hide the title of a portlet on DXP
Issue On Liferay Portal 6.2 EE, if one would like to make the title of a portlet non-visible, an easy way is to set an empty string ('') as title. Although, on DXP (7.0 and above) it is no longer possible, hence if the title is set with an empty value, the portal automatically replaces...

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