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Re-importing contributed fragment collections cause missing default resources
legacy How To
Issue If a fragment on a page has a static resource (an image for example), it will disappear when the fragment collection is imported again. Environment DXP 7.3 DXP 7.4 Resolution This is the expected behavior because...
Search service restarting continuously
legacy Troubleshooting
Issue Search service is restarting continuously having similar errors as below: search[search-0] java.lang.StackOverflowError: null at org.apache.lucene.util.PriorityQueue.<init>(PriorityQueue.java:105)...
User shouldn't be able to select more than one category if Allow Multiple Categories is toggled to No
legacy Troubleshooting
Issue Steps To reproduce 1. Go to Site Content -> Categorization -> Categories 2. Add a new Vocabulary called Test 3. Toggle Allow Multiple categories to No. Click on Save. 4. Add 3 categories in Test - A, B, C 5....
Stored XSS with Blog
Troubleshooting
Issue Steps to reproduce: 1) Add a Blog's widget to a page 2) Add a blog entry 3) In the content field, switch to code view (or source view) 4) Enter a script in the content field. 5) View the newly added blog...
Scheduled Articles continue to be displayed with scheduled filter when edited to be published
legacy Troubleshooting
Issue When an article gets initially published with a scheduled date, then edited to display immediately, the article will still appear when the schedule filter tag is used. Steps to reproduce 1) Navigate to...
How Can I Reset My Liferay PaaS Environment to its Original State?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Every so often, a situation may arise during development or...
Transform LDAP attributes to be properly mapped to Liferay fields
legacy How To
Issue I need to transform some attributes from my LDAP to be properly mapped with the Liferay fields. Environment Liferay DXP 7.3 Resolution We can define mappings from LDAP attributes to Liferay fields in the...
Segments based on User text custom fields
legacy Troubleshooting
Issue We have created a segment based on a text User Custom Field and the segment does not find users for texts with more than one word (e.g. "Finance Department"). Environment Liferay DXP 7.3. Resolution The...
Searching for content pages by title
legacy
Issue I am searching for content pages by title but I can't find them in the search results. Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Resolution This is currently a product...
java.lang.RuntimeException: Unable to install analysis-icu plugin error when starting Liferay using an embedded Elasticsearch
legacy Troubleshooting
Issue The error java.lang.RuntimeException: Unable to install analysis-icu plugin error is produced when starting Liferay using an embedded Elasticsearch This error prevents the embedded Elasticsearch to start correctly....
Reverse Chronological Order in WebContent
legacy Troubleshooting
Issue The default order of showing the WebContent articles is in "Chronological" order, which shows the older created articles first. And, want to list the latest created articles first. Steps to reproduce 1....
How to delete a custom event in Analytics Cloud?
legacy
Issue I have created a custom event and I would like to delete it. How can I do it? Environment Analytics Cloud Resolution You can hide and block events in Analytics Cloud but events cannot be deleted. If you block an...
Unable to publish WebContent for localized Site
legacy Troubleshooting
Issue Steps to reproduce: 1. Setup the vanilla bundle and start the Liferay. 2. Go to system settings  > WebContent > Administration > Changeable default language as true. 3. Set en_US, es_ES as instance...
More than one status of WebContent is showing on Live site
legacy Troubleshooting
Issue Steps to reproduce 1. Create a WebContent named "Test" on the staging site. 2. The status of the created WebContent is showing as "approved". 3. Expire the "Test" WebContent (Now, the status will change to...
CVE-2022-23305, CVE-2022-23307, and CVE-2017-5645
legacy Troubleshooting
Issue This article outlines the concerns of CVE-2022-23305, CVE-2022-23307, and CVE-2017-5645 vulnerabilities with respect to the Liferay DXP Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP...
How to display web contents for segmented users and for all users in a single Asset Publisher
legacy How To
Issue Sometimes it is required to display web contents for segmented users and, at the same time, display web contents for all users (segmented or not). For example, we may want to show different web contents for...
en_US and en_GB is available and it is always displayed in long-form
legacy How To
Issue We want to have both American English and British English available in the Instance settings, but only use one of them on a site that has a non-English language set as the default language. The URL should be...
How to rename a custom event in Analytics Cloud?
legacy Troubleshooting
Issue I have created a custom event and renamed it, but I cannot see the event updated in Analytics Cloud. How can I rename this event? Environment Analytics Cloud Resolution If an event is renamed in your code, it...
Display setting is blank for Asset Publisher in the configuration
legacy Troubleshooting
Issue When clicking on the display settings tab of the Asset publisher configuration, it displays a blank screen with the below error. ERROR [http-nio-8080-exec-18][BaseJSPFormNavigatorEntry:55] Unable to include JSP...
javax.portlet.PortletException: java.lang.IllegalStateException: getAttribute: Session already invalidated error
legacy
Issue Why does this error gets triggered? What would be the cause? INFO  [http-nio-8080-exec-2573][CustomLoginPortlet:726] url redirect = https://xxxx/group/yyyy ERROR [http-nio-8080-exec-2573][PortletServlet:112]...
Error when configuring SAML in a clustered environment for the first time
legacy Troubleshooting
Issue When configuring SAML in a clustered environment and entering the configuration Idp connection an error is shown: java.lang.RuntimeException: java.lang.NullPointerException at...
"PortalException: Unable to get a unique file name" when adding a new Blogs image
legacy Troubleshooting
Issue Steps to reproduce: Add a new blogs entry Add a new cover image to this blogs entry Save the entry Expected behavior: The image is uploaded Current behavior: An error is thrown and you found an error similar to...
Error displaying geolocation field OpenStreetMap (Leaflet) for the second time, showing a white map when cached
legacy Troubleshooting
Issue We have a web content structure with a "geolocation" type field (we use the Open Street Map option). We display it using a template for said structure. The map appears correctly the first time it is loaded, but...
How can I reorganize the page-tree in the Staging and Live sites?
legacy Troubleshooting
Issue By making a number of custom publications the page order between the Staging and the Live sites can be out of sync. This is a limitation that is caused by publishing only a set of pages and not the...
Browser console error : The connection used to load resources from https://www.xxx.yyyy used TLS 1.0 or TLS 1.1, which are deprecated and will be disabled in the future
legacy Troubleshooting
Issue Browser console error as "The connection used to load resources from https://www.xxx.yyyy used TLS 1.0 or TLS 1.1, which are deprecated and will be disabled in the future. Once disabled, users will be prevented...
Getting mixed content on the portal
legacy Troubleshooting
Issue After enabling SSL and routing the domain, getting mixed content on the portal that is the pages in the https://www.abc.in referring the http://www.abc.in for the stylesheet, javascript, and henceforth....
Unable to order by published date at the time of selecting assets for a manual collection
legacy
Issue When we use Manual Collections, we have to select the items manually, using a selection screen. In this screen, under the Filter and Order selector, we can set Title or Modified Date as an item order. Is there...
What to expect if the company.default.home.url is set as "/"
legacy
Issue This article provides a high-level overview of what to expect if the company.default.home.url is set as /. Environment Liferay DXP with sites or instances with multiple virtual hosts Resolution Let's say that your...
Custom form fields do not appear in the entries tab of the edit mode
legacy Troubleshooting
Issue Steps to reproduce: Create a new custom field type for Forms portlet (in our example we'll call it "Custom field"). Add it to a new form. Add the forms portlet to a page. Send information to this form.  Edit...
Site template propagation performance
legacy Troubleshooting
Issue The layouts, portlets, and data from the template are copied to the site created from the template using the export-import process. The initial site created using the template just copies the content data....
Issues with Content Page Indexing
legacy Troubleshooting
Issue When users enable staging with Page Versioning, the content of a content page in the staging version of the site becomes unsearchable. Steps to reproduce: (Scenario 1) 1) Create a new site 2) Create a page...
How to address validation issues and missing references during the staging phase
legacy Troubleshooting
Issue Unable to complete important tasks due to validation issues. Environment Liferay DXP 7.2 Resolution There are some useful settings under: System Settings > Infrastructure > VIRTUAL INSTANCE SCOPE >...
Enable "Shop By Diagram" product type
legacy Troubleshooting
Issue The "Shop By Diagram" option is not visible while creating the Product. Environment Liferay DXP 7.4 Commerce 4.0 Resolution Follow these steps to enable the diagram in Product Click on Control Panel Menu >...
Can we prevent editors from injecting executable code in Web Content fields?
legacy Troubleshooting
Issue When rendering the text fields stored for a Web Content through Web Content Templates, the resulting markup might execute undesired code if the editor has introduced executable code like: <img src=x...
Deleting pages from Live site is allowed
legacy
Issue Regardless of who created the page, the Admin user or any site owner role needs to be able to control its deletion on the live site. Steps to reproduce: 1. Startup Liferay DXP 7.2 2. Enable remote staging and...
Exporting an empty package 'com.liferay.training.servicebuilder.gradebook.exception'
legacy Troubleshooting
Issue I have tried to follow this tutorial: Back-End Developer - DXP 7.1 → Exercises: Create the Gradebook Service Layer - Steps 8-10, When I try to deploy by dragging the project to the Liferay server, I get the...
Search result redirects to wrong page when there are multiple pages configured with Document and Media Portlet
legacy
Issue Search result redirects to wrong page when there are multiple pages with Document and Media Portlet configured for showing individual folders. Steps to reproduce: 1. Create three folders in Document and Media...
Option search in Product Management bar is not working properly
legacy How To
Issue When we search the latter part of the string in options, the search is not displayed anything. For e.g., "FuelType" and "ClutchType" are the options and in search, if we type "Fuel" for searching then the...
Commerce Tab is not visible in Control Panel
legacy Troubleshooting
Issue After starting the 7.3 bundle, the commerce tab is not visible. And, besides that everything looks fine in the console log. 2020-09-18 15:39:51.975 INFO [fileinstall-directory-watcher][LicenseManager:?]...
Unable to distinguish the categories in Category Facet
legacy
Issue All the categories added to the product are shown in the categories facet.  User is unable to show the categories in category facet according to their choice. Environment Liferay DXP 7.3 Commerce 3.0...