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Orders
Orders An order starts off in the Open status. After the customer finishes checking out, it transitions into the Pending status. To start processing an order, you must accept a pending order. You...
Enabling or Disabling Order Workflows for Commerce 2.1
Enabling or Disabling Order Workflows for Commerce 2.1 Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order...
Order Life Cycle
Order Life Cycle An Order stores data regarding a potential or past transaction. This article provides an overview of the order life cycle from open cart to fulfilled order. This is the latest...
Order Management Statuses Reference Guide
Order Management Statuses Reference Guide Liferay Commerce 2.0 Every order in Liferay Commerce has order information and order management statuses associated with it. This article reviews the...
Using the Payment Integration Client Extension
Using the Payment Integration Client Extension Liferay DXP 2024.Q1+/Portal GA112+ You can use a client extension to integrate with a new payment method in Liferay. This client extension from the...
4.0 Breaking Changes
4.0 Breaking Changes This document presents a chronological list of changes that break existing functionality, APIs, or contracts with third party Liferay Commerce developers or users in Commerce...
Installing Commerce 2.1 and Below
Installing Commerce 2.1 and Below Previous releases of Liferay Commerce required additional installation steps that are no longer necessary on Commerce 3.x and above. Prerequisites Before...
Deploying Liferay Commerce to an Existing Liferay Installation
Deploying Liferay Commerce to an Existing Liferay Installation This article documents how to deploy Liferay Commerce to an existing Liferay DXP instance. Because Liferay Commerce is built on...
Using the Liferay Commerce Docker Image
Using the Liferay Commerce Docker Image The latest version Liferay Commerce is available as a docker image. Follow these steps to download the latest Docker image release of Liferay Commerce and...
Using the Liferay Commerce Tomcat Bundle
Using the Liferay Commerce Tomcat Bundle The Liferay Commerce bundle is available for download from the Liferay Commerce Community Downloads page. The bundle contains the latest version of Liferay...
Maintenance Versions
Maintenance Versions Fix Packs are released on a periodic basis and include bug and security fixes. If you are installing a fix pack to an installation that has custom code deployed, we recommend...
Upgrading Liferay Commerce
Upgrading Liferay Commerce To enhance the quality of your experience with Liferay Commerce, Liferay provides periodic product upgrades with bug fixes and new features. Users should consider...
Inventory Management
Inventory Management Commerce 2.1+ Liferay's inventory management tools can support a wide range of commerce use cases, from a single storefront with one warehouse to multiple sales channels with...
Product Inventory Configuration Reference Guide
Product Inventory Configuration Reference Guide You can configure products in the catalog to display inventory data in the storefront. There are two options available to display inventory data:...
Managing Product Status for Commerce 2.1 and Earlier Versions
Managing Product Status for Commerce 2.1 and Earlier Versions When editing products, you can schedule them to expire or unpublish them manually to remove them from your store catalog. To expire a...
Setting Inventory by Warehouse
Setting Inventory by Warehouse Stores with multiple warehouses can manage product inventory on a per-warehouse basis. The inventory menu is where you can manage the number of products available to...
Setting Inventory by Warehouse for Commerce 2.1 and Earlier Versions
Setting Inventory by Warehouse for Commerce 2.1 and Earlier Versions Stores with multiple warehouses can manage product inventory on a per-warehouse basis. The inventory menu is where you can...
Setting Up Warehouses
Setting Up Warehouses Warehouses represent physical locations of product inventory. To activate a warehouse, you must set its geolocation. You can use a single warehouse to serve multiple channels...
Setting Up Warehouses for Commerce 2.1 and Earlier versions
Setting Up Warehouses for Commerce 2.1 and Earlier versions Warehouses represent physical locations of product inventory. To activate a warehouse, you must set its geolocation. You can use a...
Using the Inventory Management System
Using the Inventory Management System You can use Liferay's inventory management system to manage inventory for product SKUs in your instance. This system provides these features for managing SKUs:...
Warehouse Reference Guide
Warehouse Reference Guide To manage warehouses, open the Global Menu (Global Menu) and navigate to Commerce → Warehouses. If you're using Commerce 2.0 or 2.1, the warehouse settings are located...
Using the Minimum Order Amount Rule
Using the Minimum Order Amount Rule Liferay DXP 7.4 U1+/GA5+ Because of the cost to fulfill an order, you may want to accept only orders above a certain amount. You can do this through order rules...
Order Splitting
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting divides a customer order into separate orders that suppliers can fulfill independently. The order is split based on the catalog of the...
Price on Application
Price on Application Liferay DXP 7.4 U84+/GA84+ If you have expensive or complex products in your catalog, you may not want customers to purchase them without help. If you want support staff to...
Processing an Order
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Processing an Order for Commerce 2.1 and Earlier Versions
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Creating a Return
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Returns Workflow
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Processing an Order for Commerce 2.0 and Earlier Versions
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Setting Order Notes Notifications
Setting Order Notes Notifications Liferay DXP 2026.Q1+ Users can communicate through orders using the Questions and Answers feature, which by default, requires users to check the order details for...
Returns
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Adding Reasons for Returns
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Shipments
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Canceling a Shipment
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Shipment Life Cycle Overview
Shipment Life Cycle Overview There are four stages for a shipment. Processing Ready to Ship Shipped Delivered Starting with Liferay DXP 7.4 U30/GA30, each shipment has an external reference...
Creating a Shipment for Commerce 2.0 and Earlier Versions
Creating a Shipment for Commerce 2.0 and Earlier Versions Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the...
Subscriptions
Subscriptions Subscriptions are recurring orders managed differently from regular orders. All orders, including subscriptions, are accepted and processed in the Orders Menu. However, after...
Managing Subscriptions for Commerce 2.1 and Earlier Versions
Managing Subscriptions for Commerce 2.1 and Earlier Versions For Commerce 2.1 and below, orders and subscriptions appear in the Control Panel. Open the Control Panel and navigate to Commerce →...
Shipments Management Reference Guide
Shipments Management Reference Guide To manage shipments, open the Global Menu (Applications Menu icon) and navigate to Commerce → Shipments. Overview of the shipments page. FieldDescription...
Managing Subscriptions
Managing Subscriptions In Liferay, you can manage orders and subscriptions under the Global Applications menu. Open the Global Applications (Applications Menu icon) menu and navigate to Commerce...
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions Subscriptions are managed in the Subscriptions menu in the Control Panel. Navigate to the Control Panel → Commerce...
Suppliers
Suppliers Liferay DXP 7.4 U84+/GA84+ Using Liferay's out-of-the-box supplier account type, you can cater to suppliers and their specific needs. Additionally, you can use the out-of-the-box...
Supplier Role
Supplier Role Liferay DXP 7.4 U84+/GA84+ To enable suppliers to manage their own catalogs and channels, you must add at least one user with the Account Supplier role to a supplier account. These...
Supplier Account
Supplier Account Liferay DXP 7.4 U84+/GA84+ The Supplier account type has all the features of Liferay accounts: adding and managing addresses, users, organizations, account groups, and roles....
Terms and Conditions
Terms and Conditions Liferay supports adding Terms and Conditions to an order through Payment and Delivery Terms. These are conditions upon which the buyer and seller both must agree. Payment Terms...
Payment and Delivery Terms
Payment and Delivery Terms Liferay DXP 7.4 U16+/GA16+ Payment Terms As of 2026.Q1, CKEditor 5 is available for Liferay Commerce. It is the default text editor in 2026.Q2+, but in 2026.Q1, you...
Adding Reasons for Refunds
Adding Reasons for Refunds While processing a refund, it is mandatory to select a reason to complete the transaction. Open the Global Menu (Global Menu) and navigate to Control Panel → System...
Refunds
Refunds Liferay's new Payments application supports the creation of refunds for online payments. Once processed, the refund goes back to the original payment method. There are two main steps...
Adding Products to a Price List for Commerce 2.1 and Earlier Versions
Adding Products to a Price List for Commerce 2.1 and Earlier Versions Once you have a price list created, you can add products to it. This article describes two ways to add products to a price...
Creating Tax Categories for Commerce 2.0 and Earlier Versions
Creating Tax Categories for Commerce 2.0 and Earlier Versions Liferay Commerce uses tax categories to store and apply tax rates to channel products and shipping costs. Once a tax category is...
Payment Management
Payment Management Liferay DXP 2024.Q1+/Portal GA112+ Using Liferay's new payment management application you can view online payments in detail and create refunds on them. To access this...
Payments Reference
Payments Reference The Payments application displays the following information about each payment entry. FieldDescription IDID of the payment or refund TypeSpecifies whether it is a payment or a...
Pricing
Pricing Liferay provides a robust pricing system to fine-tune product prices. You can define multiple price entries for a single product SKU and determine which accounts, account groups, and...
Adding Products to a Price List
Adding Products to a Price List Once you've created a price list, create price entries to add product SKUs to it. These entries are used when determining a product's unit price and override an...
Configuring Taxes
Configuring Taxes Liferay Commerce provides flexible tools to manage taxes across different Products, Channels, and shipping configurations. You can define Tax Categories to group tax rates and use...
Introduction to Promotions
Introduction to Promotions You can create Promotions in Liferay to offer promotional pricing to all customers or a set of customers. A promotion shows the difference between a product's list price...
Understanding Recommendation Types
Understanding Recommendation Types Subscription TypeIncludes Product DataIncludes Order DataPersonalizedContext AwareFrequencyDescription Content-Based Product Recommendations[✔] [✔] Recommends...
Product Recommendations
Product Recommendations Subscription Liferay supports both content- and user-based product recommendations. You can display these using Product and Order data from your Liferay instance. There...

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