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Database level changes in Quarterly Releases
legacy
Issue What are the database-level changes from DXP 2023 Q4.0 to DXP 2024 Q2.0? Are there any additions of new tables, fields, and modifications to the existing tables? Environment Liferay DXP [all versions]...
java.sql.SQLException: Illegal mix of collations for operation 'UNION'
legacy Troubleshooting
NOTE: Be sure to take a backup of your database prior to making any changes. Always test the changes in a lower environment before making changes in production. Making manual changes to the database is not...
How can I check the progress of an upgrade?
legacy How To
Issue Is there a way to check the progress of an upgrade while it is still happening?  Environment Quarterly Release 2024.Q1 2023.Q4 2023.Q3 DXP 7.4 DXP 7.3 DXP 7.2 DXP 7.1 Resolution The simplest way to do this would be...
Unable to include JSP
legacy Troubleshooting
Issue The following errors are encountered when the user accesses the portal, which increases the log size. ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include...
Outbound connections from Liferay DXP
legacy
Issue As a Liferay DXP administrator, I would like to know which outbound connections Liferay DXP can potentially establish in order to only let it connect a restricted set of IPs. Environment Quarterly Release:...
java.lang.Error: factory already defined when starting up 2024.Q2 with JDK 17
legacy Troubleshooting
Issue Start up an environment with Liferay DXP 2024.Q2 and JDK 17. The following error message appears: ERROR [io.undertow.servlet.request] (ServerService Thread Pool -- 78) UT015005: Error invoking method...
Missing default Store
legacy Troubleshooting
Issue When trying to perform an upgrade, the following error appears in logs: ERROR [main][DBUpgrader:70] Missing default Store Environment Quarterly Release: 2023.Q3, 2023.Q4, 2024.Q1, 2024.Q2 Liferay DXP 7.4...
Logs rotation based on size in Liferay DXP 7.4
legacy How To
Issue Configuring log rotation for logs based on the size. Environment Liferay DXP 7.4 Resolution The logs can be rotated based on size by making a small adjustment in the portal-log4j.xml file. Extract...
"SAX Security Manager could not be setup" Warns
legacy Troubleshooting
Issue We are finding many Warns "SAX Security Manager could not be setup" in the Liferay logs. How can we resolve these messages? Environment Liferay Quarterly Release 2024 Resolution The observed behavior is a...
Why doesn't the upgrade log show the core upgrade completed message?
legacy
Issue When tailing the upgrade log in a new terminal separate from where the upgrade was initiated, the following logs indicating the completion of an upgrade may not be printed:  Completed Liferay core upgrade process in...
"Custom Field" data for Navigation Menu is not included, while fetching it from 'Navigation Menus Headless API'
legacy Troubleshooting
Issue When trying to fetch the details of the "Navigation Menus" via the 'getNavigationMenu' Headless API, the 'Custom Field' data is not included in it. Steps to reproduce: 1. Navigate to Control Panel >...
'Pages' option is not visible under the 'Site Builder', after the upgrade
legacy Troubleshooting
Issue The 'Pages' option is not visible under the 'Site Builder' Steps to Reproduce: Start any DXP 7.4 Update 42 with any Database Navigate to Site Builder> Pages> Create a few pages. After following the above steps,...
JBoss and JDK 21 compatibility
legacy
Issue JBoss EAP 7.4 is not compatible with Java 21 based on this Red Hat JBoss Enterprise Application Platform (EAP) 7 Supported , therefore, the customer is looking for an appropriate path for the upgrade, either...
Libraries missing in DXP 7.3 update 36
legacy Troubleshooting
Issue We have observed a couple of errors, while building our project for DXP 7.3 u36, since there are libraries missing. Especially the library com.liferay.petra.string which is missing for u36. Are those libraries...
Compatibility of Spring 6.x with Quarterly Releases
legacy
Issue According to article https://github.com/spring-projects/spring-framework/wiki/Spring-Framework-Versions , Spring 6.x will have JDK from 17-23. Since Liferay DXP 2024 Q2 supports JDK 21 as the recommended...
Are The Layout Parallel Render Portal Properties Deprecated in Liferay 7.3?
legacy How To
Issue Migrating from Liferay 7.2 to Liferay 7.4, you may notice that the layout parallel rendering properties have been deprecated. The following logging during the upgrade can be seen noting that the properties are...
DB Upgrade to a Q2 release using JDK 21 results in an error
legacy Troubleshooting
Issue The following error is being encountered when trying to upgrade to a Q2 release running ./db_upgrade_client.sh and using JDK 21 JVM arguments: [-Dfile.encoding=UTF8, -Duser.country=US, -Duser.language=en,...
Integrity constraint violation: unique constraint or index violation: IX_
legacy Troubleshooting
Issue When trying to start a clean Liferay bundle with the Hypersonic database and no portal-ext.properties, the following exception is being encountered:  2024-07-22 18:47:13.741 ERROR...
Some redirects executed from a custom module are not performed in JBoss EAP/Wildfly
legacy Troubleshooting
Issue Given a custom module with a portlet component which includes the following code: ... @Override public void doView(RenderRequest renderRequest, RenderResponse renderResponse) throws IOException,...
session.test.cookie.support portal property
legacy
Issue Can we disable session.test.cookie.support in the portal-ext.properties file as it enables the user authentication process when an iframe is used? Environment Liferay DXP  Resolution This property is related...
Two locations to set up Password Reset Notification Templates
legacy
Issue There are 2 places in where the 'Password Reset Notification' template is present. One is in the Sign-In widget (Configuration > Set-up) and the other is in Control Panel > Instance Settings > Email. The...
How to Enable Cookies Banner for Specific Sites
legacy
Issue Is it possible to enable cookies for a specific site? Environment Liferay DXP 7.4 Resolution The ability to configure cookies on a per-site basis in Liferay requires defining a virtual host. If a site does...
I am getting "Someone may be trying to circumvent the permission checker" while accessing Password Policies
legacy Troubleshooting
Issue When I try to access Control Panel → Password Policies, I get "Password Policies is temporarily unavailable." I get the following error message: 2024-07-30 13:15:07.411 ERROR...
Upgrading to a Quarterly Release fails due to Elasticsearch exceptions in the logs
legacy Troubleshooting
Issue When upgrading to a Quarterly Release, coming from an old DXP version, the upgrade fails because of some Elasticsearch errors that can be seen in the logs: ERROR [main][ROOT:47] bundle...
There was an error when loading the "text" field
legacy Troubleshooting
Issue 'There was an error when loading the "text" field' is showing if user clicks on any portlet inside System Settings and Instance Settings. Environment 2024.Q1 2024.Q2 Resolution This behavior is only...
"Unable to persist buffered increment value" Error in Liferay Logs
legacy Troubleshooting
Issue I am seeing the following errors thrown regularly in my Liferay console logs. How can I resolve this? ERROR [BufferedIncrement-default-2][BufferedIncrementRunnable:54] Unable to persist buffered increment...
No minification of clay files impacting page load response times
legacy
Issue We see more number of Clay UI related network calls in the browser network tab in clean instance of Liferay and they are not getting cached also. It has JS and CSS files which are not minified into fewer combo...
Which table saves Email User data into the database?
legacy
Issue Which database table stores the email user configuration data? Environment Liferay DXP 7.4  Resolution The PortalPreferenceValue table stores email configuration data (Instance settings->Email->Email...
How to resolve "Attempting to upgrade table UserGroupGroupRole by adding a temporary column" DB2 database upgrade errors
legacy Troubleshooting
Issue When trying to upgrade Liferay DXP from a 7.4 U release to 2024.q1.3 using a DB2 11.5 database, we encountered the following errors relating to the UserGroupGroupRole table: INFO  [ServerService Thread Pool --...
Unable to login without the sameSiteCookies="none"
legacy Troubleshooting
Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP  Resolution This article:...
How to disable error messages?
legacy How To
Issue How to disable 'Your Request failed to complete' error messages? Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond...
sun.awt.Win32GraphicsEnvironment ClassCastException in the logs
legacy Troubleshooting
Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to...
How to create schedulers in DXP 7.4 and above?
legacy Troubleshooting
Issue We've been using the below classes in our project to create schedulers:  com.liferay.portal.kernel.scheduler.StorageType   com.liferay.portal.kernel.scheduler.StorageTypeAware  After upgrading to a...
Batch Error encountered during upgrade using SQL Server 2019
legacy Troubleshooting
Issue When upgrading from Liferay 7.2 to Liferay 7.4, the following error may be encountered during the upgrade process when using SQL Server 2019 with MSSQL JDBC Jar Version 12.X ERROR [main][DBUpgrader:79] null...
Is there a recommended Quarterly Release version to upgrade to?
legacy
Issue We want to update our project to a Quarterly Release version. Is there a recommended version? For stability, which Quarterly Release version is currently recommended? Environment Liferay DXP Quarterly Releases...
Why are Tomcat's URLRewriteFilter files missing from 7.4?
legacy
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles...
Table already exists upgrade error
legacy Troubleshooting
Issue An upgrade is failing with a java.sql.SQLSyntaxErrorException: Table [table name] already exists error Environment Quarterly Releases DXP 7.4 DXP 7.3 DXP 7.2 Resolution NOTE: Be sure to take a backup of...
Users
Official Documentation
Users Every person who accesses a Liferay site is considered a user. Unauthenticated users are considered Guest users. Liferay ships out-of-the-box with a default admin user who has complete...
Self-Hosted Installation and Upgrades
Official Documentation
Self-Hosted Installation and Upgrades Liferay's flexibility makes it possible to host it in any way you choose: on any Kubernetes-based cloud platform via Helm charts and Terraform scripts, on...
Installing a Liferay-Tomcat Bundle
Official Documentation
Installing a Liferay-Tomcat Bundle The Tomcat Bundle includes the Apache Tomcat application server with Liferay DXP/Portal pre-deployed. It's the easiest, fastest way to install Liferay on...
Running Liferay for the First Time
Official Documentation
Running Liferay for the First Time Once you've installed Liferay DXP/Portal and configured a database for it, it is ready to run. Start the Server Run the startup script bundled with your...
Maintaining Clustered Installations
Official Documentation
Maintaining Clustered Installations Setting up your Liferay DXP installation to function in a cluster provides performance and scalability improvements, but also requires additional consideration...
Performing Rolling Restarts
Official Documentation
Performing Rolling Restarts The rolling restart cluster maintenance process involves shutting down and updating nodes one at a time (while the other nodes are running) until they're all updated....
Patching Liferay
Official Documentation
Patching Liferay Liferay DXP uses Bundle Releases for its latest releases. Please see Updating Liferay if you are applying an Update. All Hotfixes are patches. If you're applying a Hotfix,...
Updating User Profile Pictures for Liferay 7.3 and Earlier Versions
Official Documentation
Updating User Profile Pictures for Liferay 7.3 and Earlier Versions Users have profile pictures. Administrative Users can upload images in the Edit User form, and Users can update their own account...
Installing Liferay On A Local Server
Official Documentation
Installing Liferay On A Local Server Liferay runs on an application server. There are three ways to host Liferay on a local machine: Using a Docker container Using a Liferay Tomcat bundle On a...
Setting Up JNDI on Tomcat
Official Documentation
Setting Up JNDI on Tomcat Liferay 7.4+ To set up JNDI resources, you must put the necessary JDBC drivers in the Tomcat lib folder (i.e. tomcat-9.0.56/lib). For example, if you use an Oracle...
Backing Up
Official Documentation
Backing Up Once you have your DXP installation running, you should implement a comprehensive backup plan that accounts for unforeseen events. Backup copies are also valuable for testing updates...
Blue-Green Deployments
Official Documentation
Blue-Green Deployments Blue-green is a deployment technique in which you duplicate your production environment (the blue environment) and modify the duplicate (the green environment) with software...
Migrating Liferay Instances
Official Documentation
Migrating Liferay Instances Liferay DXP 2025.Q2+/Portal GA148+ [Beta Feature](../../security-and-administration/administration/configuring-liferay/feature-flags.md#beta-feature-flags) You can...
Advanced Patching for DXP 7.2
Official Documentation
Advanced Patching for DXP 7.2 Here are the DXP 7.2 advanced patching topics: Using Slim Bundles demonstrates conserving disk space by using DXP fix pack bundles that don't include Patch Files. ...
Custom Code and Patch Compatibility
Official Documentation
Custom Code and Patch Compatibility Subscribers If you deploy code that customizes or patches your DXP 7.2 installation, you must maintain its compatibility with all patches you're using. The...
Slimming Down Patched Installations
Official Documentation
Slimming Down Patched Installations Subscribers In Liferay DXP 7.2, patch information is retained in Patch Files in the installation by default. This facilitates restoring DXP to a previous patch...
Applying a Hotfix
Official Documentation
Applying a Hotfix Subscribers A Hotfix is a fix or collection of fixes delivered between Updates (or between Fix Packs for versions before DXP 7.3 SP3) to address a customer's confirmed critical...
Using Slim Bundles
Official Documentation
Using Slim Bundles Subscribers Liferay DXP 7.2 Fix Packs and Service Packs are also released bundled with the Tomcat application server. They are available as traditional bundles and Slim Bundles....
Getting Patch Information
Official Documentation
Getting Patch Information Subscribers You can see patch information at a glance, which helps maintain your installation and get help from Liferay Support. The Patching Tool's info command lists...
Installing Patches in Earlier Versions
Official Documentation
Installing Patches in Earlier Versions Subscribers The Patching Tool applies Fix Packs (including Security Fix Packs and Service Packs) for versions prior to Liferay DXP 7.3 SP3. It also applies...
Installing the Patching Tool
Official Documentation
Installing the Patching Tool Subscribers The Patching Tool is easy to install and update. Installation Download the Patching Tool from the Customer Portal. For DXP 7.3+, download the latest...
Updating Previous Versions of Liferay
Official Documentation
Updating Previous Versions of Liferay Staying current with updates gives you the best security and quality. Security Updates are releases that address the latest security issues immediately. ...
Uninstalling Patches
Official Documentation
Uninstalling Patches Subscribers After you install a patch, you may decide to restore your installation to a previous patch level. Here you'll learn how to Uninstall Patches Revert (uninstall)...