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Data Migration Center: Unable to Import CSV file
legacy Troubleshooting
Issue The issue only occurs when the field is being translated, using objects alone does not cause it. Steps to reproduce 1. Navigate to the Applications Menu and click on Data Migration Center. 2. In that, click...
'External Reference Code' field on the UI
legacy
Issue An 'External Reference Code' for the 'Address' field on UI is required since it is already there in the database for the entity. Environment Liferay DXP 2024.Q1 Resolution LIferay has started working on this...
Unable to Import Site Template LAR
legacy Troubleshooting
Issue Import of a LAR file exported from a Site Template through Publishing -> Export fails when being imported to another environment with an error stating: The LAR file could not be imported because it requires page...
In SAML setup user is not getting login in the SP and receiving warning on the UI
legacy Troubleshooting
Issue After setting up the SAML process, the user tries to log in receiving the warning below and not being logged in. Environment Liferay 2023.Q4.0 Resolution If users are setting up an identity provider as...
SAML Authentication Error: "This message decoder only supports the HTTP POST method
legacy Troubleshooting
Issue The following SAML errors appear in the Liferay logs: ERROR [http-nio-8080-exec-5][BaseSamlStrutsAction:53] org.opensaml.messaging.decoder.MessageDecodingException: This message decoder only supports the...
The assignments are missing between roles and user groups when transfer from one enviornment to another
legacy Troubleshooting
Issue The export/import of UserGroups and Roles does not contain the assignments between roles and user groups. So when 'transporting' the user groups and roles from one stage (or backup) to another stage (new...
Duplicate files in Liferay theme WAR file
legacy Troubleshooting
Issue When building a Liferay theme using Liferay Developer Studio, multiple versions of CSS and JS files are created in the WAR file. Environment Liferay DXP 7.4 Resolution To prevent duplicate files in...
Including External JavaScript Libraries in Fragments from Documents and Media
legacy How To
Issue Need to use external JavaScript libraries that are uploaded to Documents and Media in fragments. Environment Liferay DXP 7.4 Resolution To include external JavaScript libraries stored in Documents and...
How to check current Liferay Version in SaaS environments?
legacy How To
Issue Users in SaaS environments need to know what version of Liferay they are running. Environment 2024.Q2 LXC Resolution To check the current Liferay version, navigate to Control Panel > Instance Settings and...
Why cannot see Publications after upgrade?
legacy Troubleshooting
Issue After making the upgrade from Liferay 7.4 update-46 to Liferay 7.4 Quarterly Release Q2 2024 user cannot see the Publications. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Consider to verify...
Unexpected SAML calls: com.liferay.saml.internal.servlet.filter.SpSessionTerminationSamlPortalFilter.doProcessFilter
legacy Troubleshooting
Issue When navigating through the portal with SAML disabled, there are a few SAML-related filters that are still being processed, leading to database calls and causing slower performance. at...
Impersonated user is unable to add items to the cart
legacy Troubleshooting
Issue When impersonating a user with permissions to add items to a cart, a message is seen in the UI, which says: “Danger: [object Object]” and the items do not get added to the cart. This behavior can be...
After Enabling Publications, Some Notifications are Listed as "Deleted" in the UI
legacy Troubleshooting
Issue When Publication is enabled, some notifications are unexpectedly displayed as "deleted" in the Notifications UI, even though the related workflow tasks and assets are still present and accessible....
Do I need more license keys if I have more Virtual Instances?
legacy
Issue We have multi tenancy in our Liferay environment. Multiple instances are created from Control Panel > Virtual Instances. Do we need to deploy more license keys?   Environment DXP 7.0+ Quarterly Releases  ...
How to disable API endpoint (/o/api) for logged in users?
legacy How To
Issue Need to disable API endpoint (/o/api) for logged-in users. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution To disable API Explorer, please navigate to Configuration > System Settings > Platform >...
CORS request is failing
legacy Troubleshooting
Issue If the user allows any origin (Access-Control-Allow-Origin: *) to access the resource, the CORS request fails. Steps to reproduce: 1. Start Liferay DXP 7.4 U90 2. Navigate to Control Panel > Instance...
How to Add Default Custom Meta Tag Keys to Each Page
legacy
Issue When creating new pages, the same custom meta tag keys have to be manually added every time through the Custom Meta Tags option. Is there a way to automate this process and have these keys pre-filled within...
Upgrading the theme: Can't find stylesheet to import errors
legacy Troubleshooting
Issue How many ways to build and upgrade the theme? Environment Liferay DXP [all version] Resolution There are three ways of upgrading the theme: 1. Client Extension  2. Gulp 3. Gradle If the user is updating to a...
DuplicateFileEntryException on Virtual Instance Startup
legacy Troubleshooting
Issue A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the...
LIFERAY.HEADLESS.DELIVERY scope missing or delayed in OAuth 2 applications
legacy Troubleshooting
Issue The LIFERAY.HEADLESS.DELIVERY scope is missing or delayed in appearing when creating or managing OAuth 2 applications. The issue can occur intermittently, with the scope sometimes appearing after a delay of...