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Liferay Audience Targeting 3.0.0+ does not work with Hypersonic
legacy
Issue Liferay Audience Targeting does not work with the built-in Hypersonic or HSQL database. Environment Liferay Audience Targeting 3.0.0+ Liferay DXP 7.1 Resolution Hypersonic is not supported by Liferay Audience...
DevTools failed to load SourceMap: Could not load content for popper.min.js.map on Chrome browser
legacy Troubleshooting
Issue While using a production instance of Liferay, the below warning will appear in the Chrome console: DevTools failed to load SourceMap: Could not load content for...
Can not add images in a Paragraph fragment of a Content Page
legacy Troubleshooting
Issue It is not possible to link an image in the rich-text editor of a Paragraph fragment in a content page.  Environment Liferay DXP 7.2 fix-pack dxp-6 or older. Resolution This is a known and fixed bug....
The Forget Password page is vulnerable to CSRF attack
legacy
Issue The Forget Password form can be re-submitted with different cookies which lead to the CSRF issue. Environment Liferay DXP 7.2 Resolution This is considered as a False Positive, as the user is not logged into...
Unable to import User Groups from LDAP containing a comma "," or an asterisk "*"
legacy Troubleshooting
Issue Receiving the following error when trying to import User Groups from LDAP containing a comma "," or an asterisk "*": 2020-06-04 08:23:50.268 WARN [main][LDAPUserImporterImpl:1165] Unable to create user group...
Impersonation won't give you all the permissions set of the impersonated User
legacy
Issue If User A impersonates User B than User A might not be able to perform the same actions as User B was originally able to. For example, downloading certain documents or checking the previews. For...
User is redirected to the Pages section after saving a Widget Page
legacy
Issue When creating a new Widget Page and saving it, the user is landed on the Pages section instead of the newly created Widget Page. Environment DXP 7.1+ Resolution This is an intended behavior that was...
How to configure Liferay DXP to connect to Elasticsearch on Elastic Cloud
legacy How To
Disclaimer: please read the Liferay DXP compatibility with Elasticsearch hosted on Elastic Cloud article before starting to build your Elastic Stack for Liferay DXP on Elastic Cloud to understand the requirements and...
Content is not visible after an upgrade
legacy Troubleshooting
Issue After our migration (upgrading to a newer version of Liferay) we cannot see our pages / web contents / templates When we create a new one, we see it gets created in the database but we don't see it...
Pagination not working in 7.2 Fix Pack 5
legacy Troubleshooting
Issue When navigating to another page of a portlet (such as Asset Publisher) using the dropdown, user is redirected to another page with a "The requested resource could not be found" error. Environment DXP 7.2 Fix Pack 5...
Is it possible to view the field values of a specific Elasticsearch document through the Liferay UI?
legacy How To
Issue I'm aware that the values for a specific, indexed Elasticsearch document can be viewed using the Elasticsearch REST APIs, but can I also view those fields and values within the Liferay UI? Environment DXP 7.2...
In Select File modal window, when clicking on the SITES breadcrumb link, I see sites that I am not a member of
legacy
Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on...
"Version specific upgrade task must return function" error when running gulp upgrade command
legacy Troubleshooting
Issue While upgrading a theme created with Theme Generator and running the step of upgrading the theme itself (gulp upgrade), the below error message will be returned: [18:20:11] Starting 'upgrade'... [18:20:11]...
Getting the themeDisplay object in DXP themes and layout templates
legacy How To
Issue In Liferay Portal 6.2, the themeDisplay object was inherited in themes and layout templates. How is it possible to get the same object in DXP? Environment Liferay DXP 7.0 Liferay...
Export of site fails with NoSuchTemplateException
legacy Troubleshooting
Issue We want to export our site into a LAR file, but it fails with the below error on the UI: An unexpected error occurred with the publication process. Please check your portal and publishing...
Changing layout's type removes portlet preferences
legacy Troubleshooting
Issue Changing our page's type from "Layout" to "Link to URL" then back to "Layout", the page won't retain its portlets configuration Environment Liferay DXP 7.0 with Fix Pack 93 or below Resolution The...
Cannot Request Users With long userid After Patching to DE-93
legacy Troubleshooting
Issue We use this code to secure our API calls in our customization: (request variable is an HttpServletRequest object from @Context annotation) long userId = GetterUtil.getLong(request.getRemoteUser());  user =...
How to resolve "Unable to validate referenced file entry" UI errors preventing Web Content from being updated
legacy Troubleshooting
Issue When trying to update a previously published web content article, clicking the Publish button results in an error message in the UI like the following: Error: Unable to validate referenced file entry because it...
I want to define user permissions for the Notice and Warning portlets respectively.
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Invalid CSRF Token warnings
legacy Troubleshooting
Issue Invalid CSRF Token warnings appear in the logs, if portlet.url.anchor.enable=true is set in portal-ext.properties. User 20127 is not allowed to access URL http://localhost:8080/web/guest/home and...
Page version control information is accessible in sitemap.xml
legacy
Issue Page version control information is accessible in sitemap.xml - such information shall not be exposed for security reasons. Reproduction: 1) Start up bundle 2) Access sitemap...
Are Blade/Gradle FrontEnd NPM 7.0/7.1 portlets still available and supported on 7.2?
legacy How To
Issue Developers are using Blade/Gradle FrontEnd NPM portlets on DXP 7.0 / DXP 7.1, for example: https://help.liferay.com/hc/en-us/articles/360018170751-React-npm-Portlet...
[CKEditor] Browse Server button is missing from Image Info tab
legacy
Issue Using the CKEditor, in Image Properties I cannot see the Browse Server button under the Image Info tab so if I want to change the image, I have to delete it and add it again. Environment Liferay DXP 7.2...
Liferay DXP Elasticsearch Connectors: Technical Data Sheet
Introduction This article extends the Search Engine Compatibility Matrix, providing additional details about Liferay's Elasticsearch* connectors. To learn what influences Liferay's compatibility with Elasticsearch,...
Setting Cookie Configurations for Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue One common service customization is to add the HttpOnly and...
Make Recycle Bin available for regular users
legacy How To
Issue How to make Recycle Bin available for regular users?  Environment Liferay 6.2  Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Navigate to Control Panel --> User --> Roles. Create a new...
How to set an absolute path in an OSGi .config file for a directory on a shared network drive
legacy Troubleshooting
Issue We are attempting to use a Document Library directory "External_Library" on a shared network drive, but cannot determine how to use an absolute path instead of a relative path; during startup, a relative path...
Patching Tool 'WARNING: Some of the currently installed fixes are not available' while installing certain fix packs and hotfixes
legacy Troubleshooting
Issue After installing a fix pack and a hotfix, Patching Tool shows the message - "WARNING: some of the currently installed fixes are not available: <a very long ticket list>": Environment Liferay DXP 7.0:...
How to resolve hudson.model NoSuchFileExceptions when switching the CI to use a StatefulSet for a Liferay PaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After attempting to update our Jenkins CI image to use a...
Should the predefined value in a hidden Form field be recorded on Form submission?
legacy
Issue I have a form with 2 fields: - "Visible field" - "Hidden field" with a predefined value The Form has a rule: - If "Visible field" is not empty, then show "Hidden field" Submit 2 form entries, one where the...
Guests can no longer see web content articles
legacy Troubleshooting
Issue After updating a Liferay DXP 7.2 server to dxp-5+ and publishing content Guests no longer see web content articles. A fix, LPS-106146, was introduced in dxp-5 that addressed a permissions error when...
Checking the different fixes between two hotfixes
legacy How To
Issue We have two hotfixes and we would like to know the difference between them How can we check the common and different fixes within those hotfixes? Environment Liferay Portal 6.2 Liferay DXP 7.0+...
How Can I Share Widget Content on Social Media?
legacy How To
Issue I would like to share blogs, web content, and other asset-based widgets on social media sites like Twitter, Facebook, or Linkedin. Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Sharing widget content on...
Contributed Fragment Collection's content is not correct after deployment
legacy Troubleshooting
Issue We have created a Contributed Fragment Collection, carefully following the documentation The collection contains two fragments After successful deployment, we see only one fragment is present twice...
Can I use the Target Platform BOM to include the correct biz.aQute.bndlib version?
legacy Troubleshooting
Issue When using the Target Platform functionality in a Liferay Workspace (to use the dependencies from the target version's BOM) to try to include the biz.aQute.bndlib in a 7.2 dxp-5 custom module, it fails to...
Can not change virtual host from an existing virtual instance
legacy Troubleshooting
Issue After editing the virtual host field from an existing virtual instance, the new value suddenly disappears after clicking on Save button.  Environment Liferay DXP 7.2, fix pack dxp-5 or higher Resolution...
Cannot deploy themes using the `themes` folder
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Your themes (.war files) on the themes folder are not...
How to configure validation directives in AntiSamy
legacy Troubleshooting
Issue When trying to import content between sites, i.e. knowledge base, a validation error arises: An unexpected error occurred with the publication process. Please check your portal and publishing configuration....
Liferay is unable to find a PostgreSQL database after restoring it from a dump or backup
legacy Troubleshooting
Issue Liferay is unable to find a PostgreSQL database after restoring it from a dump or backup Liferay appears to be creating new data when connected to the restored PostgreSQL database A blank (i.e., default Liferay) site...
How to review User Permissions on Freemarker and Velocity templates
legacy How To
Issue After applying the fix for LSV-658, how can I see which users have permissions for (which) Freemarker/Velocity templates, i.e. via the user interface or by a database query? The Mitigation Notes of LSV-658...
How to load a third-party npm package as a JS provider OSGi bundle in Liferay 7.1 and 7.2?
legacy How To
Issue Front-End developers may at times need to load third-party NPM packages in Liferay DXP and consume them from the Liferay APIs Environment Liferay DXP 7.1 + Liferay Loader version 4.x Liferay DXP 7.2...
Web Content validation is not working on mandatory field
legacy Troubleshooting
Issue Web Content validation is not working on the mandatory field. Steps are as follows: 1. Create a new Web Content structure with an Image field. 2. For Image field: change "Required" & "Repeatable" to Yes. 3. Create...
Which table keeps the data for Web Content in the Database?
legacy
Issue Which table keeps the data for Web Content in the Database? Environment Liferay DXP 7.1 Resolution The tables whose name starts with "journal*" are the ones that keep the data related to Web Content.  , content:...
Site export (or staging enabling) fails with "missing reference(s) that could not be found during the process."
legacy Troubleshooting
Issue I am exporting a site and it fails with an error like "The Dynamic Data Mapping Template (Automatic Copy): Service Menu has missing reference(s) that could not be found during the process." and a stack trace like in...
Search portlet temporarily unavailable due to ClassCastException
legacy Troubleshooting
Issue In DXP 7.0 with Elasticsearch 6, when using the search portlet, it becomes temporarily unavailable and the following stacktrace is seen in the logs. Caused by: java.lang.ClassCastException:...
How can we use the Notifications portlet in DXP?
legacy How To
Issue In Liferay Portal it was possible to place a Notifications portlet onto a page. However in Liferay DXP 7.2 the Notifications portlet is not a listed Widget and can not be added to pages. Environment Liferay...
The "Add Notification" button does not appear in the notification portlet
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Integration of SiteMinder SSO
legacy How To
Issue How to integrate the SiteMinder SSO with Liferay Environment Liferay DXP 7.0 Resolution By default, Token based authentication is disabled in the Liferay. To manage the same, refer to this document Token-based...
Using Active directory, after changing the user password, still user is able to login using the old password
legacy Troubleshooting
Issue Using Active directory, after changing the user password, still, a user is able to login using the old password Environment Liferay portal 6.2  Resolution Under Control Panel -> Portal Settings ->...
nodejs download fails due to invalid link
legacy Troubleshooting
Issue Customers may encounter failures using Gradle v.4 + Workspace. Here is the relevant stacktrace exception: > Task :downloadNode FAILED Trying to download...
If a user is created under an organization, a user who does not have permission to change roles can control roles.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Range affected by IP address changes
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Can not associate an User Segment to a Content set
legacy Troubleshooting
Issue In Site management > Content & Data > Collections > Add a new manual selection > Add a new personalized variation, it is not possible to select a User segment from the list after changing the number of...
Can not install a hotfix due to folder permission errors
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not install a hotfix due to folder permission...
Can not connect to an external service using port 25
legacy Troubleshooting
Issue It is not possible to establish a connection to an external service from Liferay Cloud using the port 25, commonly used for email sending/receiving purposes. Environment Liferay Cloud Resolution Port 25...
Navigation Menu portlet won't list child of child pages
legacy Troubleshooting
Issue While using any Navigation Menu portlet template different from the "List Menu" one (for example: Bar Minimally Styled), in a long page tree with multiple children pages, like: Only Welcome and Level1page...
In DXP, it is not possible to differentiate configuration per site on embedded portlets
legacy Troubleshooting
Issue In DXP, a portlet could be embedded like below: <#assign preferencesMap = {"portletSetupPortletDecoratorId" : "barebone"} /> <@liferay_portlet["runtime"] instanceId="1234"...
Web content loses its display page when deleting the default Asset Publisher from the page
legacy
Issue We have a Widget page with an Asset Publisher on it, which is set to be the default AP on that layout We also have a web content and our page is set as its display page in the web content's...
Administrators can't edit form entries
legacy
Issue Form Entry Edit Functionality Missing Environment Liferay DXP 7.2 Resolution Form entries cannot be edited after they have been submitted by a user in Liferay 7.2. This is expected behavior and the option to edit...
Exporting and Importing User Roles from One Environment to Another
legacy How To
Issue Whether you want to copy over User Roles and its respective permissions from one environment to another, or in order to keep a backup of your current Roles and Permissions set before making big changes, Liferay...