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Old auditing data taking up database space
Issue Are there any alternative methods to manage audit data? Environment DXP 7.3   DXP 7.2 Resolution As an alternative to saving all of the logging data into the database, instead, we may choose to save it to a...
Establish an external data source using JNDI
Issue Sometimes there is a requirement to use data sources other than Liferay DXPs. To do this, the data source can be configured via JNDI data source or JDBC properties. Any database other than Liferay DXP's...
Error handling LOB columns
Issue We have developed a custom entity using Service Builder. One of the tables defines a LOB column. When we try to insert a record in that column we get following database exception:...
Layout permissions lost upgrading from 6.2 to 7.2
Issue After the upgrade from 6.2 to 7.2, several Layout permissions have been changed. Some pages restricted to the user Guest are accessible after the upgrade. There are rows in the ResourcePermission table with the...
"Unable to extend the HTTP session" WARN logs
Issue These warnings are frequently found in the logs:  Unable to extend the HTTP session. or Unable to extend the HTTP session. Review the portal property "session.timeout" if this warning is displayed...
Product status is not changing via headless APIs
Issue If the product is created via headless API with workflow-enabled. The status of the product is in a 'draft' state rather than a 'pending' state. Steps to reproduce: 1. Assign a default workflow to Commerce...
Subfolder webcontent is not fetched with headless API
Issue Step to Reproduce: 1. Create three basic web content. 2. Create a folder with two basic web content inside it. Now, total web content is 5 including. 3. Navigated to http://localhost:8080/o/api 4. Executed the...
Intermittent performance issues caused by Journal Articles Display
Issue After installing dxp-16, intermittent performance issues are being seen Thread dumps taken during the performance issue show a number of threads with a similar format: at...
Some pages do not display properly when HTTP Strict Transport Security (HSTS) is configured.
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
INFO log traces with STARTED/ STOPPED information are not displayed when deploying a module if using WildFly/JBoss version 22.0.0 or higher
Issue When a module is started or stopped, there is usually a log trace of level INFO showing that information. However, when using the application server WidlFly/JBoss with version 22.0.0 or higher, these traces are...
Starting nodes concurrently can lead to incorrect module upgrades
Issue Module functionality seems to fail after moving to a newer fixpack. After executing a system:check unsatisfied dependencies like the following appear: Component with ID 58 is unavailable due to missing...
'users.reminder.queries.enabled' portal property can be configurable from the UI on a per-instance basis
Issue Until now, the property 'users.reminder.queries.enabled' has been set to true or false per instance. However, after version DXP 7.3, the user is no longer able to do so (as the per-instance property file...
Buttons inside SAML Admin not working
Issue Add Identity Provider button of SAML Admin is not clickable. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution DXP 7.0, 7.1, 7.2 and 7.3: Add below...
Workflow review comments are not visible under Activities Tab
Issue The approve and reject comments are not visible under activities Tab in Liferay DXP 7.3, whereas, it is visible on Liferay DXP 7.2 Environment Liferay DXP 7.3  Resolution The observed behavior is an...
Why password is required to change the username?
Issue In version 7.0, the username can be changed via system administrator, however, in version 7.3 it asks for the user's password to be able to make the changes. Environment Liferay DXP 7.3 Resolution The...
Unable to create form
Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If...
Enable Ratings in Web Content
Issue How to enable the rating asset in web content? Environment Liferay 7.2 Liferay 7.3 Resolution Follow these steps to enable ratings in web content: Publish any web content on Page -> Click on edit mode Click...
Enable sitemap.xml from a third party in Liferay
Issue How to add and enable sitemap.xml from a third party in Liferay DXP? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Liferay already generates a sitemap.xml file...
Does the Encryption Key that is generated per company id for the Liferay Installation ever change?
Issue Does the Encryption Key that is generated per company id for the Liferay Installation ever change? Environment Liferay 7.2 Resolution The following portal properties will alter the encryption key for a Liferay...
Automatically assign site membership, organization site membership, roles, or userGroup to new users
Issue How to automatically assign site membership, organization site membership, roles, or userGroup to new users as well as to all the existing users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Why does the Link to Page function in Web Content Structures return a page number, instead of a page name?
Issue When I use the Link to Page function in Web Content Structures (or getFriendlyUrl() in a Web Content Template), it's fetching a URL which includes the page layout ID, instead of the page name. For example,...
Language Translation not Working in CKEditor Source Mode
Issue When working in the source mode of CKEditor, switching between languages using the language editor doesn't display the previously set translation, even though translation works as expected outside of source...
Multiple success messages appear on UI post updating the web content
Issue Post updating the single web content multiple success messages appear on UI   No. of success messages = No. of web content present on the page Environment Liferay DXP 7.3 GA1 Resolution It's a known issue and is...
How to create Custom attribute in MS Active Directory and configure in Liferay
Issue Is there any way to map a custom attribute in Liferay created from MS Active Directory? Environment Liferay Portal 6.2 Resolution Liferay provides an OOTB option to achieve the custom attribute...
It is not possible to remove the View permission for Site Members in a document library folder
Issue In the permissions management of a folder we can see that the VIEW permission is checked and disabled for Site Member role and it is not possible to change it. If we hover the mouse over this check we can...
Cannot exceed 200 entries per page in asset publisher and search container
Issue Cannot set a higher limit greater than 200 for asset publisher and search container entries per page. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important...
AlloyEditor image toolbar no longer pops-up
Issue 1) Start 7.2.x and login as Admin 2) Go to left Sidebar > Liferay DXP > Content and add a new Basic Web Content 3) Click in the content editor and then on the "+" button > select the Image icon and choose one...
Make Price Range Facet usable with multiple SKUs
Issue Initialize a minium site Open Product Admin (Control Panel -> Commerce -> Products) Open "Brake Fluid" or any product with multiple skus Open the Skus page Edit a sku to hae a base price of $10 another to have a...
Form is not visible on page before publish to Remote Live
Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under...
Configuring Liferay with Wildfly
Issue Detailed steps to Install Liferay DXP on Wildfly Environment Liferay DXP 7.2+ JDK 1.8 Note: For the Wildfly version check for the Liferay compatibility matrix of 7.2 and 7.3 Resolution Download the below files...
Unable to export users to CSV from some instances
Issue Users cannot be exported in some instances: the interface gets blank, and the following exception is thrown: "2021-04-08T10:57:43.604+0200 ERROR [http-nio-8080-exec-25][ExportUsersMVCResourceCommand:100]...
Updating Dynatrace Users
Issue I can't invite or modify the permissions of my team members on our Liferay Cloud-provided Dynatrace tenant.   Environment Liferay Cloud Resolution This behavior is expected. At this time, the only way to add...
Error when a file in Sharepoint repository contains special character in title
Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...
'Portlet is temporarily unavailable' error for Sharepoint Connection
Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...
Native authentication in existing ES setup
Issue How to set up a native authentication feature for the existing elastic search setup? Environment Elasticsearch 2.x Elasticsearch 5.x Resolution The Native user authentication comes when there is a...
Combining Assets from All Segments in Asset Publisher when using Collections
Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...
CPFriendlyURLEntryImpl error after upgrading to Commerce 2.1.2
Issue After upgrading Liferay Commerce to version 2.1.2, the following error is thrown in the Liferay log: ERROR [default task-14][BasePersistenceImpl:440] Caught unexpected exception...
Externalize Session Management
Issue  The session details should be stored in a centralized server so that it is shared with all the available nodes. Environment Liferay Portal 6.2 Resolution This is a specific business requirement that falls beyond...
IKEv1 IPSec VPN Deprecation
Introduction A group of researchers has found vulnerabilities in implementations of the Internet Key Exchange version 1 (IKEv1) protocol in firewalls and other networking applications...
Leverage browser caching in Liferay
Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...
Restricting the search result
Issue After uploading a video with extension mp4 and web content, with the same name. Now when searching with the name, the results show both the mp4 video and the web content. However, it should show only Web content...
How to add image extension .webp on editor when creating a new web content in Documents & Media
Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...
[AC] Gaining Access to Liferay Analytics Cloud
This content is available to customers with active Liferay Analytics Cloud (AC) subscriptions This article documents how customers with an active Analytics Cloud subscription can gain access to a Workspace on...
Field value is not shown in Web Content if the Structure field is configured as non-localizable
Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment...
"Error on rename of" tables during upgrade when using Windows 10 and MySQL
Issue When performing a Liferay upgrade, the process stops and you find the following error in the log: 2021-05-06 08:49:36.319 INFO [main][UpgradeProcess:115] Failed upgrade process...
Uploaded documents are not visible on a different machine
Issue Configure common database for two Liferay servers. Now, whenever try to upload an image on one server then the same image is not getting visible on another server even though the right URL path has been set...
Unable to add new web content folder when characters blacklist is empty
Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...
Content can not be updated: The MySQL server is running with the --read-only option
Issue Any kind of update transactions do not work and users are not able to create/update web content, files, etc, in the portal. There are several errors in the Liferay Service's log about java.sql.SQLException: The...
How to change the logo for Application Menu?
Issue How to change the logo for Application Menu? Environment Liferay DXP 7.3 Resolution The logo for Application Menu can be changed according to the following steps. Stop the server. Place the new log...
FreeHTML - shows text undefined when clicking on it's preview
Issue Steps to reproduce: Create a content page and drag the Free HTML component on it from the default fragments list. Edit some text Then click in the preview on the right. It will show text undefined. Again making...
How to Setup HTTPS on Tomcat for Liferay Portal 6.2 and DXP 7.0
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Adaptive Media does not show errors in logs
Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...
Broken Document Links in Search Results
Issue Clicking on a link to a document in Search Results leads to a /null page and error: Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This behavior is reported and fixed in LPS-93120. The fix has been released...
The LAR file could not be imported because it requires page templates or site templates
Issue "The LAR file could not be imported because it requires page templates or site templates" error message apprears when the user is importing pages from different Liferay systems.   Environment DXP 7.0 or higher...
Creating a new structure with a date field results in a Freemarker error
Issue When you create a new structure that includes a date field and try to save it, you receive an error similar to this: Error executing FreeMarker template FreeMarker template error: The following has evaluated to...
Repeatable web content structure items causes error and block publishing
Issue Steps to Reproduce: 1) Take Liferay 7.1 and install fix-pack dxp-14. 2) Connect with MySQL 5.7 3) Create a structure with two text fields       a) Add one text field 1 - make it repeatable       b) Add another...
unsupported symbol error after migration with geolocation as field name
Issue The word "geolocation" is not a reserved word in Liferay Portal 6.2 but in DXP it is. If a field name at Liferay Portal 6.2 is "geolocation", after the upgrade to DPX it could generated an Elasticsearch error...
Editable field isn't working within loops in page fragments
Issue Steps to reproduce: Under Site Builder > Page Fragments, Import fragment entries.zip(Attached) Drag the fragment on the content page, In the configuration defaultValue for iteration is 3. It works fine and fields...
How to call custom CSS?
Issue How to call custom CSS in portal normal.ftl file Environment Liferay DXP 7.2 Resolution The custom styling can be added by using theme’s _custom.scss file (i.e., src/css/_custom.scss). Liferay DXP supports...
Liferay SaaS CDNs Cache Mode
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the cache mode set for Liferay SaaS CDNs?...