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Special char "~" in the URL
legacy
Issue Special char "~" in the URL: /group/user-view/~/control_panel/manage/-/site/settings? Environment Liferay DXP [all versions] Resolution Liferay has confirmed that the URL's special char "~" is part of the URL...
Duplicates in XLIFF file of translation after migrating from 7.3 to Q3.2
legacy Troubleshooting
Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content in Q3.2. However, there are no duplicates found in the earlier version i.e. 7.3 u28. The issue occurred...
Liferay PaaS - Can I only access the database through the MySQL Client?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am using the MySQL client to access the database: Using the...
Duplicate values and empty fields in XLIFF file
legacy Troubleshooting
Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content. Steps to reproduce: 1. Create a nested structure and template and then create web content with the same...
Adding new entity to an already deployed service builder module fails
legacy How To
Issue The issue occurs while updating/adding a new column to the existing database custom table i.e. using Service Builder to add another entity in an existing module. Environment Liferay Developer Studio Liferay DXP...
Why after upgrading to Quarterly Release images show extra information?
legacy Troubleshooting
Issue After upgrading to Quarterly Release images show extra information like version, timestamp and so on. Environment DXP 7.4 Resolution Please consider requesting LPD-19203 on a Support ticket. Another...
HTML code submitted in form with Captcha enabled
legacy Troubleshooting
Issue When a form with a Captcha is enabled, submitting the form sends HTML code in the request body. This occurs even if the user enters only plain text in the form field. Environment Liferay DXP 7.4 Resolution...
Missing fieldsets dependencies when exporting/importing content
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you export a site content .lar and then try...
Webserver deployment fails due to certificateDoesNotCoverDomain error
legacy Troubleshooting
Issue You might face an issue during webserver deployment where you see the following error: Some error has happened during the build. Try again. [{\"message\":\"Bad...
Is Liferay Affected by CVE-2023-49070?
legacy
Issue How can I mitigate vulnerability with CVE-2023-49070 regarding Liferay DXP? Environment All environments. Resolution Liferay does not use the Apache OFBiz, so Liferay is not impacted by this vulnerability....
Retrieve display page template configured in web content article
legacy How To
Issue The goal is to retrieve, via Liferay's API, when a web content article is associated with a Display Page Template. Environment Liferay DXP 7.4+ Resolution Attached is a Groovy script as an example, through which...
How to identify customized pages
legacy
Issue I need to locate pages that specify an outdated attribute in their custom look and feel. I haven't found what database column indicates that a page is customized. Can you please point out the column to identify...
Publish button inaccessible with long titles
legacy Troubleshooting
Issue A long Web Content title forces the top menu bar, hiding the publish button and preventing the user from saving the changes made. Environment Liferay DXP 7.4 Resolution To solve this behavior, open a Help...
Wrong guest view permission assigned to images inserted into message boards threads (not following the thread's guest view permission)
legacy
Issue if there is no private page on a site, and we create a message boards thread with "Viewable By"="Site Members", and you insert an image in the message (with the editor's image icon), that image will in the Documents...
Timeout Error During Restore or Deploy Operations
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to perform restore or deploy operations...
Can I sort Liferay object entries in alphanumeric order?
legacy
Issue After sorting by the field name in ascending alphanumeric order, the results are currently sorted lexicographically. Environment Liferay DXP 7.4 Liferay Quarterly Release  Resolution This is the expected...
What is the minimum Database Privilege Required for Liferay?
legacy
Issue Is it safe to limit the database permissions in any way? Can it be customized to use the minimum amount of Database Privilege and still be functional?  Environment DXP 7.0+ Quarterly Release Resolution...
BaseUpgradeServiceModuleRelease not available in 7.4 anymore, is there a replacement class?
legacy
Issue The class BaseUpgradeServiceModuleRelease was previously available in 7.3 and below and is used as a start/stop method to override and be used as a service tracker.  Environment DXP 7.4+ Resolution This class...
Whitelisting IPs in Liferay Cloud
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You need to enable an IP or set of IP addresses to access your...
Limiting the Number of Search Results and Mitigating "Result window is too large." Errors when Using Elasticsearch via index.search.limit and index.max_result_window
Troubleshooting
Every functionality that relies on search engine queries in Liferay can return a maximum of 10,000 results by default. This applies to Search Bar widget searches, search toolbar searches, search REST API usages, and...
Cannot upload files larger than 1GB in size to Document Library when clamAV is enabled
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Big files (>1GB) cannot be uploaded to the...
Documents Modified date changes if documents are moved between folders
legacy
Issue If we move documents between folders their Modification date is updated even if the document itself has not been modified. Environment Liferay 7.3+ Resolution The actual behavior is expected and a...
Configuring Email Sender Name and Email Address in Liferay Workflows Notification
legacy How To
Issue How to specify a custom email address or sender name for a workflow notification different from the default provided in portal.properties: workflow.email.from.name=test...
Missing translation using taglib liferay-ui:message
legacy Troubleshooting
Issue Trying to use liferay:ui message taglib in a custom module is not using key provided in Language.properties view.jsp <liferay-ui:message key="test.caption"/> Language.properties...
Backup service permission error: does not have storage.buckets.get access
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup service is not working properly and the...
Guest can't update (call put method) in object headless API
legacy
Issue When trying to update a specific object through Headless API calls with a guest user (using an angular app), the following error is displayed: {     "status": "FORBIDDEN",     "title": "User 20099 must have...
EXT module override is not being applied in 2023.Q3.3+ from ${liferay.home}/osgi/marketplace/override
legacy How To
Issue Adding an EXT module override in ${liferay.home}/osgi/marketplace/override no longer functions. Environment Liferay DXP Quarterly Release 2023.Q3.3 and later releases Resolution To workaround this behavior for the...
Workaround for deprecated Liferay "Forms" headless API
legacy How To
Issue The Liferay "Forms" headless API is deprecated. It is discussed in detail here: https://liferay.atlassian.net/browse/LPS-125528 The users could still want the functionality that was provided by these endpoints....
Is there a way for users to visit our site using a custom domain without the search engines show the contents with the link?
legacy How To
Issue The following article suggests that we cannot remove the default domains: https://help.liferay.com/hc/en-us/articles/21806552291981-Is-it-possible-to-remove-the-default-domains-lfr-cloud-in-Liferay-PaaS, but we...
Paginator is not showing intermediate pages in mobile render
legacy Troubleshooting
Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create,...
Session keeps extending itself indefinitely in Page Edit Mode
legacy
Issue When a user leaves a Page idle in Edit mode for a long time, the session keeps extending itself indefinitely, and the user is never logged out. Environment Quarterly Releases Resolution This is the...
Control Panel will not open until all portlets are loaded in the page
legacy
Issue clicking on the Global Menu (aka Open Applications Menu) icon in that black bar which is at the top of our UI all of the time (for administrators) does nothing until the page below is fully loaded. Even though...
Regarding compatibility with reCAPTCHA V3
legacy
Issue We have noticed that the compatibility between reCAPTCHA V3 and Liferay 7.4 is problematic, which has prevented us from implementing this version on our site. Based on our research, this issue is already known within...
Error saving images in a custom structure after add a translation
legacy Troubleshooting
Issue A client encountered an error when using the 2024.Q2.(4+) versions while attempting to save a Journal article with translations using a custom structure. The issue could not be reproduced in the...
Can default landing pages be based on user group membership?
legacy How To
Issue I would like to set default landing pages based on user group membership so that I can redirect users to different pages on login based on their user group membership. Environment Quarterly Releases...
A/B Testing - When will the data show up?
legacy Troubleshooting
Issue We have an A/B test ongoing. We did an automated browser test (Cypress UI with multiple different browsers) to simulate end users and the data did not show there right away or even the same day? At which time of...
Infinite redirects when a user logs in for the first time in a site with a custom theme
legacy Troubleshooting
Issue When a user logs in for the first time in a site with a custom theme applied, an infinite set of redirections happens and the following warning message appears in logs: [code_jsp:161] {code="500", msg="",...
Add Bulk products to the Cart
legacy How To
Issue Is there a way to add Bulk products to the cart using the Liferay API? Environment Liferay DXP 7.4 [all versions] Quarterly Release  Commerce 4.0 Resolution Liferay provides an API, from which it will help to...
Issue while adding, publishing and deleting the objects
legacy Troubleshooting
Issue Unable to add, publish, and delete the objects in Liferay. Below are the observed errors: 1. Uncaught (in promise) SyntaxError: Unexpected token '<', "<HTML><HEA"... is not valid JSON. 2. Failed to load...
No item selector views found for ddmuserpersonalfolder
legacy Troubleshooting
Issue A logged in user tries to upload a document through a Form's Upload Field (D&M). When he clicks on the selector it does not open any and an error is shown. You can observe the following warn in the...