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Obsolete CBC Ciphers (AES, ARIA, etc)
Issue "Obsolete CBC Ciphers" warning message can appear during a security revision or in certain browsers. Environment Liferay DXP. Resolution The message points to a vulnerability related to the available cipher...
Response Status Code Inconsistency for Deactivated Site
Issue My site is deactivated. Different status code responses are returned within the site when accessing: 1.) Pages (404) 2.) Documents (302) http responses are inconsistent for a deactivated site. Environment DXP...
Performance issue: Liferay service getting restarted frequently
Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...
Web Content Search shows all versions
Issue Steps to reproduce: Create a web content Edit it a few times Search for it in the Web content search field Current behaviour: Every version of the web content is shown in the results Expected behaviour: Only the...
Logs rotation based on size
Issue How to implement the log rotation for Liferay logs based on the size Environment Liferay Portal 6.2 Liferay DXP 7.0 Resolution The logs can be rotated based on the size and it can be achieved through...
How can a URL be replaced or hidden on every site visit?
Issue As a reverse proxy on the web server, whenever a user accesses a URL, the user is sent to the application server's IP address, which is visible on the site URL. Now, how can this URL be replaced by IP or...
Upgrading to 7.3+ fails due to a table not complying with the requirements of an external plugin
Issue The upgrade process to Liferay DXP 7.3+ failed with the following Caused by: Caused by: java.sql.SQLException: The table does not comply with the requirements by an external plugin. Environment Liferay DXP...
Dependency manager sync timeout after waiting 60s
Issue The following WARN can appear during the startup: WARN [http-nio-8080-exec-1][DependencyManagerSyncImpl:85] Dependency manager sync timeout after waiting 60s Environment Liferay DXP 7.2, 7.3 Resolution...
Unable to configure instances using portal-{WebID}.properties
Issue Steps to Reproduce Add -Dcompany-id-properties=true to the JAVA_OPTS on $LIFERAY_HOME/tomcat/x.y.z-bin/setenv.sh; Add a file $LIFERAY_HOME/portal-test1.properties with the...
Table 'OA2Auths_OA2ScopeGrants' already exists
Issue The following error occurs while upgrading a database to DXP 7.1 or higher Table 'OA2Auths_OA2ScopeGrants' already exists Environment Upgrading Portal 6.2 or DXP 7.0 -> DXP 7.1 or higher Resolution This...
Although I access DXP using https, CDN urls use http
Issue If there is a load balancer in front of the DXP nodes responsible of the SSL offloading and the use of a CDN has been configured, when DXP is accessed using the https protocol, the content is downloaded from...
Why does my Liferay instance rejoin a cluster that it was previously a part of?
Issue My Liferay instance was once a part of a cluster. Now I've separated it from the cluster, but the cluster keeps detecting the instance and re-adding it. I use TCPPING for both of my environments, but I've...
In a thread dump there are many blocked threads inside InitFilter class
Issue When I analyze a thread dump there are multiple threads in BLOCKED status with stacktraces such as this: "http-nio-8080-exec-129" Id=325 BLOCKED on...
java.lang.IllegalArgumentException at jodd.asm5.ClassReader. when calling a remote JSON service
Issue When we call a JSON remote service of a custom service builder entity, it doesn't work when it has parameters. For example if we define this service builder method: public Foo getFooById(long userId) { <code> } And...
Session unexpectedly lost in Google Chrome
Issue Session is suddenly lost in Google Chrome even when session.timeout.auto.extend=true has been set in portal-ext.properties file. Environment Liferay DXP Liferay Portal 6.2 Resolution This is only happening...
Tables from version 7.0 still persist in DB after upgrade
Issue Is there any specific reason for not removing 'old unused' tables from the database after the upgrade? For example, Liferay Bookmarks were archived with no direct replacements in Liferay 7.3 but after the...
Declarative Service Unsatisfied Component Checker Warning when upgrading from DXP 7.3 GA1 to Fix Pack 1
Issue After installing Fix Pack 1 and running the upgrade tool, I get a warning about an unsatisfied component for analytics modules. The following warning shows up in the startup logs if I have...
Unable to add the token in Analytics Cloud configuration
Issue Unable to add the token in Analytics Cloud configuration of Liferay DXP Instance Settings. The below errors are observed in the console 2021-05-09 12:14:26.660 ERROR [WebContainer : 189][PortletServlet:112]...
"invalid keyLength value" error in console at the time of login post upgrade from Liferay 6.1 to DXP 7.1
Issue Post upgrade from Liferay 6.1 to DXP 7.1 user is unable to login and "invalid keyLength value" error observed in the server console. 2021-07-16 12:42:48.447 ERROR [http-nio-8080-exec-6][LoginMVCActionCommand:147]...
How do I disable the Trial license within a Liferay DXP image?
Issue My Liferay Docker Image is giving a warning message that the Activation Key needs to be updated: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Development license is expired We have noticed...
Session timeout problems in Azure related environments
Issue OIDC and SAML2 connections with Azure-related services can experience session timeout related problems where the session expires before its intended lifetime. Environment Liferay DXP 7.2 Liferay DXP...
Liferay 6.2 upgrade stops at UpgradeDynamicDataMapping#upgradeXMLStorageAdapter step
Issue The Liferay upgrade process hangs at one specific part for a longer period of time (several hours)  com.liferay.dynamic.data.mapping.internal.upgrade.v1_0_0.UpgradeDynamicDataMapping#upgradeXMLStorageAdapter...
How to enable Hibernate query parameters logging
Issue Sometimes it can be useful to check which query is executed against the database as well as its parameters. Resolution To show the information in the logs the following has to be done: From Control Panel...
SSL protocol errors are observed in the browser while attempting to access Liferay at http://localhost:8080
Issue This document will discuss some cases where SSL protocol errors are observed in the browser after opening the default address to the Liferay DXP instance (i.e., http://localhost:8080). This is especially true when...
Ext module is not deployed with the cloud deployment process
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will...
Layout module upgrade fails with NoSuchGroupException when moving up to dxp-14 fix pack
Issue After installing dxp-14 fix pack, start up fails due to the layout module upgrade failure. ERROR [main][UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.layout.impl...
Accessing a Service Builder module from a Spring MVC portlet in Liferay DXP
Issue When a Spring MVC portlet is trying to call a Service Builder service, there are java.lang.ClassCastExceptions in the logs. For example: ERROR [http-nio-8080-exec-5][DispatcherPortlet:428] Could not...
Empty string is considered as null in the parameter map
Issue Is there any specific reason why the empty String in the parameter map is considered Null? Steps to Reproduce: Deploy the com.mycompany.my.icefaces.portlet. The portlet has a example <ace:datatable> with...
Special Characters are Escaped in Salesforce Chat
Issue Special characters are escaped when using the Salesforce Snap-In Chat in Liferay. Environment Liferay DXP Resolution Since Salesforce Snap-In Chat is a third-party add on, and no core Liferay issue has been...
Startup errors after installing DXP 7.3 Fix Pack 2
Issue After installing Fix pack 2, errors like the following are shown in the server boot log: 2021-07-02 08:21:57.763 ERROR...
A servlet matching the filter (servlet.init.private=false)(servlet.type=friendly-url) is unavailable
Issue The following WARN message is obtained during the portal startup: 2020-02-07 09:02:43.401 WARN  [http-nio-9090-exec-7][PortalImpl:6752] javax.servlet.ServletException: A servlet matching the filter...
Schedulers are not initialized as intended in a clustered environment
Issue In a clustered environment if we restart the nodes at the same time for a deployment, schedulers and information can be lost.  Environment Liferay DXP 7.3 Resolution The issue described above is...
Configure default database if the one defined in jndi is not available
Issue When the database is configured through the portal property: jdbc.default.jndi.name (and its properties defined in ROOT.xml) and it is, for some reason, not available when the portal starts, the...
How to fix "Store is not available" exception when using Amazon S3 for Liferay DXP 7.2 Fix Pack 13?
Issue When setting up or upgrading to Liferay DXP 7.2 Fix Pack 13, files in Documents and Media are not available and/or new files cannot be added and the below error occurs in the log: WARN...
User is required to change their password when they first log in
Issue  User is required to change their password when they first log in Environment DXP 7.2+ Resolution Add the below properties in portal-ext. properties files: users.reminder.queries.custom.question.enabled=false...
Changes made to LDAP connection settings do not go into effect
Issue Despite making changes to LDAP connection settings through Control Panel > Instance Settings > LDAP > Connection, those changes don't go into effect, and the default settings are used when connecting to the LDAP...
Failed upgrade process com.liferay.asset.display.page.internal.upgrade.v2_3_2.UpgradeAssetDisplayPageEntry
Issue The following error is thrown while upgrading a DXP 7.3 instance:...
How to disable simultaneous login from multiple sessions
Issue How to disable users to simultaneously login to Liferay DXP using multiple different sessions. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3  Resolution Please add the following...
FileImpl "Unable to extract text from" and other errors during document indexation related to TIKA library
Issue If we execute a reindex of documents (DLFileEntry) we have several warnings and errors in the log file with the message "Unable to extract text from" and related to FileImpl and TikaException: Tried to allocate an...
Internal Server Error thrown due to orphan portlet
Issue Steps to Reproduce 1) Create a theme with an embedded DM portlet (portletId = 20) in Liferay 6.2. 2) Deploy this theme. 3) Visit the page configured with that theme and check that the embedded DM portlet is...