Legacy Knowledge Base
Published Jun. 30, 2025

Jenkins build fails with "statusCode": 500

Written By

István Gergely-Tárnoki

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Issue

  • After upgrading our CI service the builds are failing with the below error:
  • ServerSideFailureError: Unexpected message when uploading services:
    {
    "name": "StatusCodeError",
    "statusCode": 500,
    "message": "500 - {\"status\":500,\"message\":\"Cannot read properties of null (reading 'major')\"}",
    "error": {
    "status": 500,
    "message": "Cannot read properties of null (reading 'major')"
    },

Environment

  • Liferay PaaS

Resolution

  • There is a syntax error in your LCP.json files somewhere
  • Double-check the image versions you updated to, add them precisely, and use the latest ones from here
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