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How to hide specific pages from search results using the Custom Filter Widget
legacy How To
Issue Is it possible to hide specific pages from search results? For example, we have a site with Page A and Page B. Both pages need to remain public, but we only want Page B to show up in the results when users...
In Select File modal window, when clicking on the SITES breadcrumb link, the Global site is not listed
legacy How To
Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on...
Multi-Tenant Elasticsearch Index Names Support in DXP 7.2 FP8/SP3 and DXP 7.3+: Important Changes for Search Tunings and Workflow Metrics
How To
Applicable Environments Liferay DXP 7.3 and 7.4 Liferay DXP 7.2 Service Pack 3+/Fix Pack 8+ (SP3+/FP8+) Elasticsearch 6.x/7.x Liferay Connector to Elasticsearch 7 v3.1.0 (for DXP 7.2) Who should read this article?...
Migrating a Remote Staging Setup to Liferay Cloud
legacy How To
Issue There are many factors to consider when planning to migrate your on-prem Liferay installation to Liferay Cloud. One of these factors is your Staging configuration. Below is the recommended method to migrate a...
Reindexing on Elasticsearch is slower than it was on an earlier patch-level
legacy Troubleshooting
Issue We recently installed fix pack 16 on DXP 7.1, and we noticed that now re-index is really slow compared to fix pack 11, our previous patch-level. We found that both liferay indexes (liferay-0 and...
Jenkins builds are failing due to "Cannot run program ./gradlew" error
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds on Jenkins are failing due to the following...
Cannot import an individual page template
legacy Troubleshooting
Issue We have exported a page template through the template's context menu -> Export When we try to import it to another page templates, it fails and throws the below error: Please import a LAR file of...
External Elasticsearch server is not available and control panel is inaccessible
legacy Troubleshooting
Issue The external Elasticsearch server configured for Liferay DXP is no longer available Liferay cannot be set to use the embedded Elasticsearch server because the Control Panel is showing a blank...
To which sites are the documents and media selected in the workflow associated?
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Document is not found for users searching in another language
legacy Troubleshooting
Issue When searching for a text document (e.g., PDF) by keywords inside the text using the default portal language, the document is shown in the search results. When the language is different, the document cannot...
How to make the image as clickable with the link in fragments?
legacy How To
Issue How to make the image as clickable with the link in fragments? Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Please note: The following information involves customizations or implementation ideas that...
Changing password forces users to log in again
legacy Troubleshooting
Issue Changing password invalidates current sessions and the users have to log in again. 2020-02-07 13:08:37.558 ERROR [http-nio-8080-exec-2][PortletServlet:112] javax.portlet.PortletException:...
How to change Liferay DXP session timeout on Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You need to change the session timeout for Liferay...
The /dtd/ folder of the war with sensitive information is exposed when deploying a portal on Weblogic 12c R2
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...
404 error when downloading module "com.liferay.saml.opensaml.integration" from Release Notes page
legacy Troubleshooting
Issue Getting a 404 error when downloading module "com.liferay.saml.opensaml.integration" from Release Notes page. Environment Liferay DXP 7.2 Resolution The module for  "com.liferay.saml.opensaml.integration" can be...
Web Contents still appear after updating Display Date to a future time
legacy How To
Issue 1. Create a Web Content with a future display date 2. Add an Asset Publisher in the home page 3. The Web Content does not appear in the list (as expected) 4. Create another Web Content and publish 5. The Web...
Can a guest submit an entry via the form?
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Commerce guest checkout: country and region drop-downs show "undefined"
legacy Troubleshooting
Issue When I checkout an order as a guest, on the checkout page the Country and Region drop-downs are wrongly populated, showing "undefined" for every country/region name Environment Commerce 2.1.1 DXP 7.1 Resolution The...
Can not generate a build from Bitbucket due to status 401 (unauthorised) error on Jenkins service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After trying to integrate your Bitbucket repository,...
How to enable simultaneous login from multiple sessions
legacy How To
Issue How to enable users to simultaneously login to Liferay DXP using multiple different sessions Environment Liferay DXP Resolution Add the following lines to your portal-ext.properties file (you must...
JSP fragments modules do not get Resolved after being deployed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue JSP fragment modules don't get Resolved after being...
Workflows Missing After Upgrade to DXP 7.1+
legacy
Issue I've performed an upgrade to DXP 7.1+, and I noticed that I have a fewer number of workflows in my upgraded environment.  When taking a look at the workflows that were present in the environment prior to the...
Multiple branches to keep the codebase separate
legacy
Issue Is it possible to use multiple branches to keep the codebase separate in the Liferay Cloud? Environment Liferay Cloud Resolution How you manage the branches of your codebase is completely up to you....
Logs are flooded with errors of java.lang.IndexOutOfBoundsException
legacy Troubleshooting
Issue The following error shows constantly on the logs: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 java.lang.IndexOutOfBoundsException:...
Is there any option to bring down the production server manually?
legacy How To
Issue Is there any option to bring down the production server manually? as there is an option only to restart the service Environment Liferay Cloud Resolution There are no ready-made options to bring...
Ability to set default "Viewable by" permission for assets
legacy
Issue On a Site with only Public Pages, if I create an asset (such as Web Content or Documents and Media) the "Viewable by" permission is set to "Anyone (Guest)" by default. After creating a Private Page on the Site,...
Wiki FrontPage cannot be deleted or renamed
legacy How To
The page you are viewing has been machine translated for your convenience. As such, errors in translation are possible. Please refer to the original article for the most up-to-date version of this content HERE. Issue...
Dev Studio 3.9.0 does not start up with macOS Big Sur
legacy Troubleshooting
Issue Due to an issue with the bundled version of Eclipse, Dev Studio 3.9.0 on macOS Big Sur fails to start up, showing an error message "Alert: Failed to create the Java Virtual Machine." Environment Dev Studio 3.9.0...
Can I access the configuration variable in a JS widget created with liferay-js:adapt?
legacy
Issue Following Adapting Existing Apps to Run on Liferay DXP, after re-adapting a pure JS project (React, Angular, Vue) to become a Liferay JS widget with the liferay-js:adapt command, there will be no...
LDAP server Id in Liferay
legacy
Issue How to identify which LDAP server the user is coming from when Liferay is configured with multiple LDAP servers? Environment Liferay 7.2 Resolution LDAP Server Id in Liferay helps us to identify the LDAP...
User Segments and Personalization
legacy
Issue  Unable to find the 'Segments' and 'Personalization' option. Environment Liferay 7.1 Liferay 7.2 Resolution In Liferay DXP 7.2, the creation of user segments and experience personalization are introduced as...
Is that possible to embed video in a blog using iframe element?
legacy
Issue Is that possible to embed the video in a blog? Environment Liferay DXP 7.0 Resolution Liferay DXP 7.0 does not support embedding iframe video in a blog content by default. Additional Information This feature has...
How can I manage custom portlet options on Content Pages?
legacy How To
Issue When deploying a custom portlet on a Widget page, several options will appear in the ellipsis menu: After placing the same portlet on a Content Page, those options will no longer appear. Environment Liferay...
Favicon not showing on legacy Microsoft Edge
legacy Troubleshooting
Issue Liferay DXP is running locally on http://localhost:8080 Liferay DXP favicon doesn't show up on Microsoft Edge legacy (EdgeHTML) v.18 or lower. Instead, a dummy favicon placeholder will be shown: On the same...
Define Permissions page crashes with a large number of groups on MS SQL Server
legacy Troubleshooting
Issue When a large number of Organizations are added in the portal (More than 200,000), the "Define Permission" screen breaks down and appears to be blank when clicked on Summary -> Control Panel -> General...
Elasticsearch 7.10 breaks Workflow Metrics in DXP 7.3 GA1
legacy Troubleshooting
Environment Liferay DXP 7.3 GA1 Elasticsearch 7.10+ Symptom When Liferay DXP 7.3 is configured to connect to Elasticsearch 7.10, navigating to Applications Menu > Workflow > Metrics and selecting a workflow entry...
Options to upload directories and files to the document library maintaining their tree structure
legacy
Issue What options are there to upload directories and files to the document library respecting their tree structure? Environment Liferay DXP 7.0+ Resolution There are two main options: WebDav allows updating...
No content shown in Content Pages responsive mode
legacy Troubleshooting
Issue When trying to preview a Content Page in responsive mode on DXP 7.3 (Tablet, Landscape Phone, Portrait Phone), no content will be shown: Environment Liferay DXP 7.3 Resolution Warning! Being this issue...
Is there any real-time alert from Liferay SaaS when the production server is down?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If the production goes down, is there any real-time...
Adding custom Spell checker and Query suggestions for languages that do not have them by default
legacy How To
Issue You might want to enable the spell checking and suggestion feature in your 'Search Portlet' but the language you wish to use does not have them by default. Environment Liferay DXP 7.x Resolution Create a...
HTTP 500 error when logging in via Liferay App Screen
legacy Troubleshooting
Issue Users may occasionally be unable to authenticate in Liferay DXP with Liferay Screens for Android. The following errors might be observed in the web server logs: POST /c/portal/login HTTP/1.1" 500 And the...
Guest User can't upload files in Forms
legacy
Issue Guest users should be able to upload files in the forms. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution As of now, there is no out of the box feature where a Guest user can...
Is it possible to disable the "Deletion" sliders for Staging Publications?
legacy How To
Issue We would like to prevent our Staging content managers from using the "Delete Application Data Before Importing" and "Replicate Individual Deletions" sliders when performing a staging publication event, so they...
Got the error "saml-hook.war does not support this version of Liferay" after deploying the Liferay Connector to SAML 2.0 lpkg
legacy Troubleshooting
Issue Got the error saml-hook.war does not support this version of Liferay in log after deploying the SAML 2.0 lpkg (version 6.0.0) on DXP 7.1 fix pack dxp-18 Environment Liferay DXP 7.1 Resolution The root cause for...
Validation on Forms
legacy Troubleshooting
Issue Enable validation on the field(like Mobile Number) as Number then the field should not accept character or it should give an error message. Environment Liferay DXP 7.0(fix-pack de-32) Resolution The observed...
Validation on Forms(Numbers)
legacy Troubleshooting
Issue  Validation is not working for the text field(Mobile Number). Put validation like if the value is greater than 9999999999 it should say Invalid Mobile Number. Environment Liferay DXP(fix-pack de-32) Resolution...
SAML Authentication Issue: Message context was not authenticated
legacy Troubleshooting
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...
Same result counts from 'Portletpreferences Table'
legacy Troubleshooting
Issue Reverting the theme is not deleting the portlet settings. Steps to reproduce the issue after deployed custom 'Theme' consists of embedded 'Web Content'. Navigate to the home page Verify web content. Execute...
Media files published in the Media Gallery widget are not being tracked by Analytics Cloud
legacy
Issue Media files published using the Media Gallery Widget are not being tracked by the Analytics Cloud Environment Liferay DXP Analytics Cloud Resolution This is the intended behaviour. The widget Media...
Is multiple mount points to the existing configured file system will be possible?
legacy How To
Issue How to configure multiple mount points to the existing configured file system Environment Liferay DXP 7.0 Resolution There is no OOTB option to configure multiple mounts to store documents and media...
Unable to display web content preview in Site Administration
legacy Troubleshooting
Issue When trying to display a web content preview through the web content admin portlet: Administrators may notice various issues: The preview does not load at all The preview loads, then disappears The preview...
Nested Web Content Workflow status are not getting updated
legacy
Issue When editing and publishing the web content which is having another web content embedded into it, its status becomes pending but the expected is that the structured/embedded web content's status...
Git Branch configuration with Liferay Cloud Dev environment
legacy
Issue Is there any place where the "develop" branch is configured as a default branch? Environment Liferay Cloud Resolution The environment variable LCP_CI_DEPLOY_BRANCH is read on the ciservice is...
Web Content can be published by Staging even if Web Contents are deselected
legacy
Issue Steps to reproduce: 1) Create new web content and configure the content on a page. 2) Click on publish to live and switch to the advanced publication, select the page and scroll down and uncheck the web...
Message displayed when "Paste" operation is used in editing web content (CKEditor)
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
How can I change the editor used in the Knowledge Base app?
legacy How To
Issue How can portal administrators change the default editor of the Knowledge Base app installed in Lifray DXP? Environment Liferay DXP 7.0+ Resolution You can change the Knowledge Base's default editor from the...
Is it possible to search for web content across all sites within an entire Liferay bundle?
legacy How To
Issue In Liferay DXP, it is currently possible to search for documents, media, and other associated web content within individual sites, is it possible to to conduct these types of searches across all sites within...
Limit on number of users for 'Analytics Cloud' platform access
legacy
Issue  Any limit on the number of users for analytics platform access if giving access to some more users for analytics cloud platform along with 'Admin' and 'Product Team' users. Environment Liferay 7.1 Resolution...
How to force syncing between Liferay DXP and Analytics Cloud?
legacy How To
Issue You want to force a sync at any given time Environment Liferay DXP Analytics Cloud Resolution The only way to force sync is to update the AC contacts configuration, as per described here. If syncing all...
How often does the sync process happen between Liferay DXP and Analytics Cloud?
legacy
Issue How often does the sync process happen between Liferay DXP and Analytics Cloud? Environment Liferay DXP  Analytics Cloud (Token-based connection) Resolution Sync happens every hour.    , content: Issue...