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Sitemap exceeds 50000 limit
legacy Troubleshooting
Issue Sitemap should not generate with more than 50,000 entries or 50 MB in size (this is Google standard).  Steps to reproduce: Run the following Groovy script: def company =...
Could not install Gradle distribution
legacy Troubleshooting
Issue While importing workspace from one system to another through a remote desktop connection, the below error has been encountered: Could not install Gradle distribution from...
"Index.on.startup=true" does not trigger "Reindex Spell-Check Dictionaries" on Startup
legacy
Issue Adding "index.on.startup=true" to the portal-ext.properties file does not trigger the reindex.   Environment DXP 7.4   Resolution The primary purpose of the property index.on.startup=true is to force reindex...
Pop-up link in Web Content Articles does not work for Q4.3 release.
legacy Troubleshooting
Issue Pop-up links added to a Web Content Article create a new window. Environment 2023 Q4.3 Resolution This is due to the link being sanitized by Antisamy and erasing the pop-up configuration.  Request a Hotfix...
Filter by Status options not present in Management Bar for Web Content administration
legacy Troubleshooting
Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...
PHP in Liferay modules
legacy
Issue Is PHP used to design the modules in Liferay DXP 7.4? Environment Liferay DXP 7.0+ Resolution The PHP portlets are no longer supported in Liferay DXP. The new runtime won't support deploying portlets...
Unable to generate friendly url for blogs
legacy
Issue When trying to generate a friendly URL for blogs, to eliminate the lengthy URLs. Followed the  steps mentioned in this document: Friendly URLs  Expected behavior: The URL should be shortened after following...
I would like to audit the download of documents from the Documents and Media Library
Issue I would like to ask about the possibility of auditing the download of documents from the Documents and Media Library. Environment Liferay DXP 7.4 Quarterly Release Resolution Currently, Liferay does not offer an...
Category facet: unable to select vocabularies
legacy Troubleshooting
Issue I would like to filter by site vocabularies when using the Category Facet but I cannot see the vocabularies from other sites. Environment Liferay DXP 7.4+ Resolution Set System Settings → Search → Category...
How to Query for Javascript Alerts in Web Content Articles across multiple sites
legacy How To
Issue How do I search for Javascript Alerts that are located in Web Content Articles across different Liferay sites?   Environment Liferay 7.4   Resolution The overall approach towards querying the alerts is: Get a...
Liferay Artifact missing from Maven Repository
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...
Service Builder Tool 1.0.478 gives "Unable to parse package path from..." Error in Windows
legacy Troubleshooting
  Issue After cloning https://github.com/liferay/liferay-blade-samples.git, Windows OS users may run into the following error: Task :apps:service-builder:basic:basic-service:buildService FAILED Building Foo Unable to...
When a web content is copied, only its title is changed for default language
legacy Troubleshooting
Issue When copying content, the suffix "(Copy)" is only added to the title in the default language. Shouldn't it also change in the rest of the languages? In our example, if the copied content becomes "prueba copia...
Custom Facet displays encoded term values
legacy Troubleshooting
Issue After setting up a custom facet on a search page, it only shows encoded values. The custom facet is configured with an Aggregation Field that includes a sortable search field. Environment DXP 7.2...
When inviting users to a Publication, some of them are not shown
legacy Troubleshooting
Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...
Restricting impersonation to allow only a single users impersonation at a time
legacy
Issue An Impersonator should be able to impersonate only one user at a time. Currently, Liferay supports multiple users to be impersonated, at the same time in the same browser. We tried to find any properties which...
Large number of records on the SamlSpSession table
legacy Troubleshooting
Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...
Email are not sent from Liferay when Office365 is used as the server
legacy Troubleshooting
Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...
Change of file names when documents are saved to data\document_library
legacy
Issue When saving files to the store, Documents and Media used to use the version label (e.g "1.0") as the file name (prior to Update 72). As of Update 72, file names look like this:...
Search results are displayed in different orders each time randomly
legacy Troubleshooting
Issue When searching for the same word, the list of results can appear in different orders. This happens even when there's a Sort widget in the search page. Environment Quarterly Release 2023.Q4 Resolution This...
Chances of vulnerabilities like SWEET32
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to fix the following vulnerability of the old cipher...
Unable to PATCH a DateTime field in an Object back to Null
legacy Troubleshooting
Issue The PATCH API request to change a DateTime field value in an Object back to Null does not work as expected. The value of the DateTime field is not changed, it remains the same. Environment Liferay DXP 7.4...
OpenID Connect Error - "Signed JWT rejected" with CAS
legacy Troubleshooting
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found...
How to enable conversions for document library files.
legacy How To
Issue How to download converted document through Liferay Document Media portlet while using OpenOffice? Environment Liferay DXP 7.4  LibreOffice 7.1.6  OpenOffice 4.1.11  Resolution Add the...
Ampersand in Web Content Text field turned into & in Content Pages
legacy Troubleshooting
Issue Create an example structure with the following associated template: <#ftl output_format="HTML" auto_esc=false> <p>-----------------</p> This should't be escaped: ${'&'} <p>-----------------</p> This should be...
How to Generate SAML Tracer export for Liferay Support
legacy How To
SAML Tracer can be a useful debugging tool for viewing SAML messages sent through the browser during single sign-on and single logout and helps with analyzing both SP- and IdP-initiated SAML flows, including viewing and...
How to get a list of portal Users and what Roles are assigned to them?
legacy How To
Issue I would like to get a list of Liferay portal users and what roles are assigned to them. Environment Liferay DXP 7.2+ Resolution Please run the attached Groovy script: ListUsersAndRoles.groovy  Additional...
What is the Default Service Account?
legacy
Issue What is the Default Service Account? What is its purpose? Why is a default-service-account row added automatically to the User_ table? Can this user be removed or adjusted? Environment 2023.Q3+ Resolution Imagine...
Error when adding files to Documents and Media through an Asset Publisher on a Widget Page
legacy Troubleshooting
Issue When adding a file to Documents and Media on my Portal, through an Asset Publisher located on a Widget Page, there is no notification from the Portal signaling that the file has been added and the Portal remains...
I cannot use the Friendly URL of Categories
legacy
Issue I create a Category and a Display Page Template the following way: Navigate to Categorization > Categories Create a vocabulary and add one category under it Define a friendlyurl for the category (already done...
Page redirection issue while using Fragment as 'cacheable'
legacy Troubleshooting
Issue User faces automatic page redirection while performing any actions in fragment is 'cacheable'. Issue goes away, if 'cacheable' option is unchecked. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Such...
Unknown publisher issue when installing Liferay developer studio
legacy
Issue When installing the Liferay Developer Studio on a Windows machine, it shows the unknown publisher. It is not showing the authorized publisher. Environment Liferay DXP 7.4 Liferay Developer Studio Resolution...
Possibility to change Friendly URL automatically generated in Objects
legacy
Issue The official Liferay documentation comments that when creating an object, displayed through a Display Page Template, an automatic URL is generated with the following syntax: "{domain}/l/objectEntryId" I would...
When I try to export a Site, the export fails with an error: XXXX could not be exported because its workflow status is not exportable.
Troubleshooting
Issue I am trying to export a Site. However, I receive the following error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The...
How to set up antivirus scanning of files uploaded to Liferay Documents & Media in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Customers who aren't familiar with Docker can't easily setup...
'Unable to write temporary file' when uploading large LAR files
legacy Troubleshooting
Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay...
Different behavior if you call a non-existing jpg or a gif
legacy How To
Issue A user tries to open a non-existing file with the documents path For example: localhost:8080/documents/abc.jpg or localhost:8080/documents/abc.gif The user will get a "Not Found" Page but it is not the same for...
Rest API to perform web content structure Import and Override
legacy How To
Issue Does Liferay provide any Rest API that can be used to save exported JSON of structures into Liferay DB, like the option "Import and Override" in Structure tab of Web Content? To be more precise, imagine a simple use...
Unable to add documents to folder with workflow
legacy
Issue When attempting to create a new Web Content and selecting the "Link" option within the "Content" field, if a folder with an active workflow is chosen, the portal restricts the addition of documents to that...
Web Content Structure is unresponsive when making a selection
legacy Troubleshooting
Issue The Web Content & Structures field is not operating as expected when changing values. Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words...