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POST call to /v1.0/sites/{siteId}/site-pages returns UnsupportedOperationException
legacy Troubleshooting
Issue When trying to add a page via headless API using the POST endpoint /v1.0/sites/{siteId}/site-pages, UnsupportedOperationException is returned. Environment Liferay DXP 7.4 Quarterly Release Resolution  This API...
Error persistenceField is null when building portlet for Quarterly Release versions
legacy Troubleshooting
Issue When trying to build a custom portlet for a quarterly release version, the build fails with the following error: persistenceField is null Environment com.liferay.gradle.plugins.workspace version is less than...
user_ .modifiedDate table changes upon User Login
legacy
Issue When a user logs in, Liferay is changing the user_ .modifiedDate value in the database table.    Environment Liferay 7.4   Resolution The behavior where user_ .modifiedDate field is modified upon User Login has...
WebDAV authentication with username and password has not been working since 2023.q4
legacy How To
Issue Until version 2023.q4 (excluding), the standard authentication (using username and password) to connect to WebDAV worked correctly. Since this version, such authentication has been disabled. Environment 2023.Q4...
Displaying multiple Search Results on a single page
legacy How To
Issue I want to display multiple Search Results in the same page. I am using tabs (for example, the out-of-the-box Tabs fragment), and I want each tab to have its own Search Results widget. How can I achieve this?...
How to minify the CSS and Javascript resources by customization
legacy How To
Issue How to perform the minification of the CSS and Javascript resources by using the Liferay theme builder. Environment Liferay DXP 7.4 Resolution How to make Gradle call gulp build in themes Essentially, the...
liferay-module-config-generator as a dependency
legacy
Issue As a developer, should I add liferay-module-config-generator in the block dependencies or in the block devDependencies? Environment Liferay DXP 7.1 Resolution This module is thought to be used in the block...
Database Permissions Required for Liferay
legacy
Issue Could you please provide us with a list of Database Permissions required for Liferay to function? (We are optimizing our application security concerning the Database) Environment Liferay DXP 7.1...
Liferay userGroup view permission not working
legacy Troubleshooting
Issue Post assigning VIEW permission of 'UserGroup' to a role, assigned users are able to perform all the operations on UserGroup, i.e. there is no restriction. Steps to reproduce: Create a custom regular role,...
LOGOUT event is not added to Audit Table
legacy Troubleshooting
Issue LOGOUT event is not being audited when SAML SLO is enabled. Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution This happens because LogoutPreAction and LogoutPostAction classes do not get...
Getting Error 'java.io.IOException: Unable to include JSP'
legacy Troubleshooting
Issue User has encountered similar error post installation of a liferay hotfix: ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include JSP...
There are invalid rule expressions while saving form
legacy Troubleshooting
Issue It's possible to save a Form with fields removed from the Form Builder that make part of a rule. Steps to Reproduce : 1. Go to Content&Data > Forms 2. Create a new Form 3. Add two fields: Text Field and Date...
Guest users get a 200 OK response when calling URL
legacy Troubleshooting
Issue When guest users call http://<server>:<port>/manage, they get a 200 OK response. Steps: Start a vanilla Liferay DXP server Log in Go to the Personal Menu, click the user's avatar Log out Go to...
The eclipse button is not available
legacy Troubleshooting
Issue The eclipse button is missing from the journal list page. Steps to reproduce: 1. Start the server 2. Add a new web content. 3. Go to the web content list page. Observed behavior: The Eclipse button is...
Unable to build the module: Could not find com.liferay.portal:release.dxp.api errors
legacy Troubleshooting
Issue Sometimes users face the following error while building their modules: Task modules: test-search-results-limit:compileJava FAILED FAILURE: Build failed with an exception. what went wrong: Execution failed for...
Linking content while impersonating includes ?doAsUserId
legacy Troubleshooting
Issue When linking content while impersonating a user, sometimes the `?doAsUserId` is included in the link. `doAsUserId` parameter is included in document URL when selected from Repository Browser...
How Can I Identify Which Widget Templates Are in Use?
legacy How To
Issue How can I know which of my Widget Templates are in use? How can I see where my Widget Templates are being used throughout the Liferay instance? Environment Liferay DXP Resolution For users on Liferay...
Unable to process OpenID Connect authentication response: Requested value and approved state do not match
legacy
Issue From time to time, error messages like the following appear in logs: 2024-02-14 13:31:55.099 ERROR [http-nio-8080-exec-120][OpenIdConnectFilter:132] Unable to process OpenID Connect authentication response:...
JournalArticleAssetRenderer.getSummary method no longer returns the first 200 characters of the Web Content when description field is empty
legacy How To
Issue Considering the following scenario: A Basic Web Content with no description but non-empty content field. An Asset Publisher configured to display all the Basic Web Contents of the site with the following Asset...
Jenkins builds failing in Liferay Paas
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing. We can see below trace in...
Caches for Widget Pages and Content Pages
legacy How To
Issue There is not an easy way to know how many caches are, which their lifetime is, and how they can be cleared. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2023.Q1 Liferay DXP 7.3, 7.4 Resolution Widget Pages...
Slow build times when compiling a React Portlet
legacy Troubleshooting
Issue After setting up some libraries in package.json, like mui, the build time is longer than expected. Environment DXP 7.0, 7.1, 7.2, 7.3 DXP 7.4, Quarterly Releases Resolution In most cases, this...
What Does The Dash Symbol '-' Mean In The Help Center Module Version Changes Section?
legacy
Issue We are reviewing module changes on help center and in the last column which shows the version destination there is a dash symbol '-'. Does this indicate deprecation?  Environment DXP 7.4 Resolution The dash...
Unable to add custom object using collection display
legacy Troubleshooting
Issue Steps to reproduce: 1. Go to Control Panel > Object 2. Create a new Object O1 3. Click on Object > Account98 4. Go to tab relationship 5. Create a relationship "O1 rel" type "One to many" with custom object...
Licensing Issues with iText PDF Library
legacy
Issue We need to understand that "Does the iText license come bundled with the Liferay License or needs to be procured separately?". Environment Liferay DXP  7.2 Resolution There is no license included for...
How to enable ModSecurity and Check if it's Working (Liferay PaaS)
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to enable ModSecurity in Liferay PaaS and test...
Price Range Facet is not working with account price
legacy
Issue The Price Range Facet widget filters results based on a product's lowest price. However, the users have created the base price and price list separately for their products, so that their guest users can only...
Getting blank pages after 10k entries in Account Listing
legacy Troubleshooting
Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Users are getting a blank page after 10k entries on the account listing UI...
Open ports - Port Number 80 and 443 are in open state
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Port Number 80 and 443 are in open state. Having port 80...
You cannot apply the selected structure restictions for this folder. At least one web content references another structure.
legacy Troubleshooting
Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...
Unable to use CNAME records when setting up domain for Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When going Live on Liferay SaaS, one of the steps that is...
Obfuscating property values and rendering them as asterisks(*****) in the Control Panel.
legacy How To
Issue Certain property values need to be hidden in the Control Panel.  Environment DXP 7.4 Resolution To obfuscate the value of a portal property and have it appear as a string of asterisks (****) in the Control Panel,...
Minification of CSS and JavaScript resource
legacy
Issue Unable to minimize the CSS and Javascript using the  minifier.enable  portal property. Environment Liferay DXP 7.4 Resolution The minifier.enabled=false portal property is by default set to false. When...
Retrieve file from a closed Help Center ticket
legacy
Issue Is it possible to retrieve a file from a Help Center ticket that has been marked as closed? Environment DXP 7.0+ Resolution After moving a ticket to a solved status, all the files shared on it are...
Avoiding 'q param' and caching of Favicon in the browser
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever users navigate to different pages, a new...
Unable to publish web content with button tag
legacy Troubleshooting
Issue When the below-mentioned content is added to the Web Content source, the button tags are getting removed automatically <div class="SmallButtonMember"> <button id="memberbtn"...
After upgrading, these ComboServlet errors are shown: 'Skip /o/js/resolved-module/... because its content type is not CSS or JavaScript'
legacy Troubleshooting
Issue Errors like the following appear in the server's log file after an upgrade: ERROR [ComboServlet:389] Skip /o/js/resolved-module/frontend-js-tabs-support-web@2.0.12/TabsProvider.js because its content type is not...
The editor is able to translate the non localizable value in Web Content
legacy Troubleshooting
Issue We've spotted a new translation-related bug, please follow the steps to reproduce it: 1. Go to Content & Data -> Web Content and switch to the Structures tab. 2. Click on the context menu in the top-right corner...
Why doesn't queued publication show status correctly?
legacy Troubleshooting
Issue Queued publication does not show status correctly. Environment Liferay DXP 7.4 Resolution 1.) Create a publication. 2.) Add any change. 3.) Add a breakpoint to the thread to CTPublisher. 4.) Publish...
Placeholder text visible for empty mapped web content
legacy Troubleshooting
Issue If you have web content with optional inputs and then map these to fragment fields in display page template. The fragment components will display default placeholder texts if the web content doesn't have values...
Customize the OOTB portlets on the Liferay SaaS platform
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Could you please provide us with a blog to...
Unable to edit permissions for Guest in a Web Content
legacy Troubleshooting
Issue When trying to edit permissions for "guest" in a Web Content, the permission window opens, but the field appears disabled, preventing any changes. Environment Liferay DXP 7.4 Resolution Access Control Panel...
'Error : The friendly URL has too many slashes' is observed in friendly URL of child site
legacy
Issue The parent site has a friendly URL say "/abc1" and a child site of it with a friendly URL "/def1". As per the requirement if the user accesses any of the pages of the child site, then the URL should be...
Who added user ddm_form_default_user_screen_name in Liferay?
legacy
Issue We found the user ddm_form_default_user_screen_name in our Liferay Portal. Could it be a security attack? Environment Liferay DXP 7.3 Resolution The user with name ddm_form_default_user_screen_name is an...
Hide image formats to be returned in search result
legacy How To
Issue When users search for a specific keyword (let's say fav) using the Liferay search bar portlet, the search result shows each and every content with the keyword fav that are Web Content, Images, users, etc....
How to remove file upload option for the particular user
legacy How To
Issue How to remove or add the file upload option in the web content for the specific user. Environment Liferay DXP 7.4 Resolution The following are the steps that can be taken to achieve this:  Log in as an...
SearchException entity content is too long for the configured buffer limit Error for a custom entity even when Indexing Batch Sizes configuration is small
legacy Troubleshooting
Issue Trying to reindex a custom entity produces SearchExceptions in the logs due to a buffer limit: com.liferay.portal.kernel.search.SearchException: java.lang.RuntimeException: java.io.IOException: entity content...
Can I Remove a Page From Analytics Cloud Tracking?
legacy
Issue I would like to prevent select pages from being tracked on Analytics Cloud Environment Analytics Cloud Resolution It isn't currently possible to remove specific pages from Analytics Cloud tracking...
Vulnerable JavaScript dependency Bootstrap-select 1.12.4
legacy
Issue The version of bootstrap-select 1.12.4 is vulnerable to attacks. To overcome this, bootstrap-select should be upgraded to a non-vulnerable version. Environment Liferay DXP 7.3  Resolution Liferay does not...
I cannot add a relative URL into Form's "Redirect URL on Success"
legacy Troubleshooting
Issue Create a Liferay Form Open the Form's Settings In the field "Redirect URL on Success", enter a relative URL like "/web/guest" Result: Receive error message "Please enter a valid URL."   Environment Liferay DXP...
View Display Page for Objects is not working for guest users
legacy Troubleshooting
Issue When creating a Display Page Template to display entries of an object, even when setting the viewing permission to "guest," attempting to access the page template results in a 404 page. Environment Liferay...
When Javascript SPA is turned off, it's not possible to save form instance
legacy Troubleshooting
Issue When the portal property javascript.single.page.application.enabled is set to false, form entries cannot be saved or published.  Environment Liferay DXP 7.4 Resolution This behavior is solved in DXP 7.4...
How to perform a log-out from a custom theme
legacy How To
Issue I want to perform a logout from a custom theme. Environment Liferay DXP 7.0+ Resolution Avoid calling /c/portal/layout directly. Instead, you can leverage the sign_out_url variable initialized in init.ftl for...
Sitemap exceeds 50000 limit
legacy Troubleshooting
Issue Sitemap should not generate with more than 50,000 entries or 50 MB in size (this is Google standard).  Steps to reproduce: Run the following Groovy script: def company =...
Could not install Gradle distribution
legacy Troubleshooting
Issue While importing workspace from one system to another through a remote desktop connection, the below error has been encountered: Could not install Gradle distribution from...
"Index.on.startup=true" does not trigger "Reindex Spell-Check Dictionaries" on Startup
legacy
Issue Adding "index.on.startup=true" to the portal-ext.properties file does not trigger the reindex.   Environment DXP 7.4   Resolution The primary purpose of the property index.on.startup=true is to force reindex...
Pop-up link in Web Content Articles does not work for Q4.3 release.
legacy Troubleshooting
Issue Pop-up links added to a Web Content Article create a new window. Environment 2023 Q4.3 Resolution This is due to the link being sanitized by Antisamy and erasing the pop-up configuration.  Request a Hotfix...
Filter by Status options not present in Management Bar for Web Content administration
legacy Troubleshooting
Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...
PHP in Liferay modules
legacy
Issue Is PHP used to design the modules in Liferay DXP 7.4? Environment Liferay DXP 7.0+ Resolution The PHP portlets are no longer supported in Liferay DXP. The new runtime won't support deploying portlets...
Unable to generate friendly url for blogs
legacy
Issue When trying to generate a friendly URL for blogs, to eliminate the lengthy URLs. Followed the  steps mentioned in this document: Friendly URLs  Expected behavior: The URL should be shortened after following...