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This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes the scenario where the Carousel portlet (a third party app made by XTIVIA) and Ehcache...

This article addresses a situation where customers might encounter a BadPaddingException in the logs. This occurs if customers have two instances on the same domain; when a user tries to access another instance on the same domain, the exception will be thrown. 2018-05-31 03:10:32.353...

This article documents the common configuration errors you may encounter while upgrading to Liferay Digital Experience Platform (DXP), versions 7.0 or 7.1. Read below to discover the steps you can take to resolve these issues or avoid them altogether. Resolution Error: Upgrading to DXP...

This article documents a solution if subscribers are using an Oracle database and using JDBC_ping as the discovery protocol in a clustered environment. The issue is that the JGroup's default initialize_sql value is incompatible with Oracle. As a result, the JGROUPSPING table is not...

This article documents the new implementation of JavaScript Object Notation (JSON) web services in Liferay Portal 6.1.x to test API methods. The only limitation is that to test any methods they must go through JSON. A database other than Hypersonic will be required for API testing as...

This article describes how to set up Liferay Portal 6.1 EE or Liferay Portal 6.2 EE using Windows and MySQL 5.x on Apache Tomcat 7.x. Resolution 1. Gather the Necessary Files Download and unzip the most recent supported version of Tomcat 7: http://archive.apache.org/dist/tomcat/tomcat-7/...

In some cases, JGroups may not get a response when trying to bind to an address. In this case, an exception like the following can be thrown: 05:50:53,559 ERROR [Framework Event Dispatcher: Equinox Container: 70881daa-756e-0016-1bfa-e3d1d4e1b271][com_liferay_portal_cluster_multiple:97]...

  This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  If you are working with a Liferay Portal version prior to 6.1 GA3, you can read the article here. SAML...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Beginning in Liferay 6.0 EE SP2, the "addedbyLDAPImport" column was added to the usergroup table. The purpose of...

This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a significant step towards helping us to provide you with a quick resolution. Resolution To help our Support...

After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname Invalid property: 'AccountImpl#hostname' (actual:'AccountImpl#hostname',...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of issues that administrators have experienced in running an upgrade, along with...

Clustering with the Liferay platform can be achieved by using UDP Multicast, UDP Unicast and TCP Unicast. While Multicast is being used by default, there are cases where UDP Multicast is not available or disabled at the infrastructure level. In such cases, TCP Unicast can be used for...

Channels Channels represent a place where you sell products: a Liferay customer portal, a B2B marketplace, or even back office phone sales. By connecting sales channels to Liferay, sellers can...

Configuring Countries and Regions By default, Liferay includes over 240 countries, but you can add countries if needed. When adding or editing countries, you can add states, provinces, or other...

Configuring Payment Methods Payments are processed through one of three payment methods: Offline: Liferay does not process the payment. Online Standard: Liferay processes the payment entirely....

PayPal To accept PayPal payments, you must obtain a merchant ID, PayPal client ID, and client secret from the PayPal Developer Dashboard. Configuring PayPal Open the Global Menu (Applications...

Configuring Product Visibility Using Channels When you create a product, it is visible across all channels, but you can limit visibility to specific channels. Consider a multi-brand scenario where...

Managing Channels To display products and receive orders, a Liferay instance must have at least one channel. Accelerators like Minium already have a channel set up for you. Adding a New Channel ...

Authorize.Net Liferay supports Authorize.Net as a payment method. Authorize.Net, a subsidiary of Visa, provides payment gateway services. Prerequisites Before configuring your store to use...

Managing Payment Methods In Liferay Commerce, payment methods are scoped by channel and store site. If a Liferay Commerce instance has more than one storefront hosted on the same instance,...

Mercanet Liferay supports Mercanet as a payment method out-of-the-box. Since Mercanet accepts only EUR, the store's primary currency must be EUR. Prerequisites Generate credentials Set EUR as...

Applying Shipping Method Restrictions Your store may have shipping restrictions to specific countries or regions. This means these countries are not available during the checkout process. These...

Using the Variable Rate Shipping Method Variable rate shipping allows shipping costs to be calculated using three factors: weight, order subtotal (cost before shipping, taxes, and discounts), and a...

Currencies Liferay comes with multiple currencies pre-configured for use. If a desired currency is not already included, you can add a new one. See the Currencies Reference on how to enter specific...

Managing Exchange Rates You can manage exchange rates manually or configure Liferay to update them automatically using an online service. Automatic updates help keep exchange rates current for your...

Configuring Shipping Methods Liferay supports two shipping methods out-of-the-box, Flat Rate and Variable Rate. Before choosing any shipping method, verify the Measurement Units that the store...

Measurement Units Liferay Commerce comes with a number of common measurement units already defined, but if you or your shipping provider use different units, you will need to change the default...

Shipping Method Reference Carrier: This shipping method integrates your shipping processes with a shipping company. This ensures the prices you charge your customers closely matches your actual...

This article outlines a specific known issue that exists within Liferay Portal 6.1 EE GA3 SP3 and provides a link to follow its resolution. Resolution At the time of release, there is one known issue with Liferay Portal 6.1 EE GA3 SP3. In this version of Liferay, a...

This articles serves as a troubleshooting guide for users working in Liferay DXP 7.0. When it comes to adding assets using the alloy editor on Windows OS, you may encounter some difficulties. The browser may display a ReferenceError: CKEDITOR is not defined, and the console may...

This article documents steps on how to increase the audit message max queue size that leads to an UnsupportedOperationException.  By default, System Settings > Foundation > Audit > "Audit message max queue size" is set at 200. The value is supposed to be greater than 0. This specific...

Inventory Management Permissions With Liferay Commerce, you can use permissions to control access to Inventory Management applications and resources in the Commerce tab of the Global Menu (Global...

Product Management Permissions With Liferay Commerce, you can use permissions to control access to Product Management applications and resources in the Commerce tab of the Global Menu (Global...

Settings Permissions With Liferay Commerce, you can use permissions to control access to Settings applications in the Commerce tab of the Global Menu (Global Menu). Control access to Settings...

Pricing Permissions With Liferay Commerce, you can use permissions to control access to Pricing applications and resources in the Commerce tab of the Global Menu (Global Menu). Control access to...

Store Management Permissions With Liferay Commerce, you can use permissions to control access to Store Management applications and resources in the Commerce tab of the Global Menu (Global Menu). ...

Message Boards Permissions Reference The Message Boards widget is deprecated as of Liferay DXP 2024.Q4/Portal GA129. See 2024.Q4 Maintenance Mode and Deprecations for details. Permissions...

Message Boards API Basics Liferay's Headless Delivery application provides REST services for the Message Boards application. With these services, you can add message board categories, threads, and...

Creating Message Boards Threads The Message Boards widget is deprecated as of Liferay DXP 2024.Q4/Portal GA129. See 2024.Q4 Maintenance Mode and Deprecations for details. A thread is a series of...