Legacy Knowledge Base
Published Jul. 2, 2025

The preview component of the Info Panel shows a broken image preview

Written By

Kanchan Bisht

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • Invalid preview for non-image files in Info Panel
    Steps to reproduce:
    1) Upload a non-image file to Documents and Media, such as; a PDF file
    2) Navigate to the Content Dashboard in Menu > Applications
    3) Click the info icon in the row of the uploaded file (appears on hover)
    Observed Behavior: The preview component of the Info Panel shows a broken image preview
    Expected Behavior: The preview component should not render or should render a default icon

Environment

  • Liferay DXP 7.4

Resolution

  • The observed behavior is a known DXP bug which is addressed in DXP 7.4 update 35.

Additional Information

Did this article resolve your issue ?

Legacy Knowledge Base