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Using MS ADFS & Liferay SAML Integration
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Does Liferay DXP use WebDAV HTTP methods?
Issue Our security team wants to restrict the HTTP methods that are allowed through our firewall. Does Liferay DXP use WebDAV HTTP methods such as: PROPFIND, PROPPATCH, MKCOL, COPY, MOVE, LOCK, UNLOCK Environment...
Expired Articles Are Still Showing up in the Live Site After Publishing
Issue If you schedule an article to be expired on a certain date and time, after publishing the article to the live site you may find the article is not expired. There are a few possible reasons for this behavior described...
Known Issue: Modification Dates of All the Versions of a Web Content are Updated After Expiring it
This article documents a known issue related to the modified dates of Web Content versions. Issue Expiring a Web Content when System Setting Expire All Article Versions Enabled is checked, will update the modified...
"Illegal Access" Warning while using JDK 11
Description If you are using JDK11, you may receive the following error: WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by com.liferay.petra.reflect.ReflectionUtil...
Differences Between Adaptive Media Settings and Browser Dev Tools
This reference article is for customers who design and troubleshoot their web pages using Liferay DXP's Adaptive Media functionality. Frequently, content creators inspect their web pages using tools built into their...
Liferay Digital Experience Platform 7.2
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.2. Liferay DXP 7.2 allows you to create and connect personalized digital experiences across web, mobile, and connected devices....
How to Navigate the Liferay Help Center
The Liferay Help Center is our new site for all things related to our Liferay Customers. You’ll be able to find documentation for specific products, simpler navigation and so much more...
Liferay Portal 5.2
Info:Support for Liferay Portal 5.2 has ended. Resources Activation Keys - Request a key for your workstation and production environments. Downloads - Get the archived service packs and fix packs for Liferay Portal 5.2....
Deployment of SAML plugin does not display SAML admin screen
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use...
Extra HTML tag in the Source Code in Web Content Articles
This article documents a known issue and also a workaround in the Adaptive Media functionality. Liferay DXP 7.1 uses Adaptative Media to manage thumbnails and previews. It was discovered that after applying Liferay DXP...
Configuring Liferay's LDAP Settings to Import Users
This article shows basic configuration of how to setup Liferay to import users from an LDAP server through the graphical user interface. Resolution Please note that the Control Panel...
Reordering Pages That Have Page Types That Are Links to Pages
When reordering pages, pages that use the "link to page" type will not be reordered. Resolution This issue is resolved by utlizing the following portal property: layout.first.pageable[link_to_layout]=true...
Help Center Project Details
On the Project Details page you can manage certain information related to your Liferay Subscription. This can be accessed in our Help Center by going to the Mega Menu > Project Details...
Known Issues for Kaleo Workflow Designer's Diagram View
By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to...
Default Landing Page Action Is Not Supported When Using Third-Party Authentication Mechanism
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles...
Enabling Directory Indexing
Description If directory indexing is enabled, document libraries are browsable through the URL not only for site admins but for anyone according to the default Document Library permissions. This could result in permission /...
Cluster Fails to Start Up Due to JGroups Update
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Troubleshooting Activation Key Issues
For customers working on Liferay DXP, Liferay Commerce or Liferay Portal, this article serves as a troubleshooting guide for activation key issues. Table of Contents Reading Folders...
Users Fail to Import When First Name is Missing in LDAP
 This article discusses an apparent issue when Liferay Portal will throw a ContactFirstNameException error in the console. This error message appears when the first name is left out if importing a user from an LDAP...
Staging Issues with Blogs Portlet
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...
Group Mapping Left Blank In LDAP Export Leads to Errors
This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128]...
License fails to deploy due to permissioning
One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms...
Installing the New Version of Renamed Marketplace and Enterprise Search Applications in DXP
Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish...
Unable to upload documents to Document Library from remote machine through web service larger than 3MB
Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any...
FAQ for LDAP on Liferay DXP
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents some of the most frequently asked questions regarding the use of Lightweight Directory Access Protocol...
Installing Liferay Sync
  This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article houses documentation...
Liferay Activation Key Deployment Instructions (Table of Contents)
This article outlines the straightforward steps that are required to deploy your activation key for the Liferay Portal. Note that the instructions will vary depending on which version...
Managing Organization Request Notifications
As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive...
Sorting Structures by Name
This article outlines how to display created web content structures alphabetically. Resolution Steps Open the portal-ext.properties file. Set journal.browse.by.structures.sorted.by.name to true Go to Site...
Possible LDAP NullPointerExceptions
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Grey screen when accessing document in Liferay Sync
If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled....
Can not Edit Calendar Event When User Language and Portal Language Differ
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal...
Configuring reCAPTCHA v2 in Liferay Portal 6.2 EE
This article outlines how to configure reCAPTCHA version 2 in Liferay Portal 6.2.  Google is sunsetting reCAPTCHA v1 and as of March 2018 all v1 API calls will no longer work. In response to this "End of Life"...
Unable to Remove Tags and Categories With Local Staging in Portal 6.2
Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and...
Liferay Maven Troubleshooting Guide
This article is a troubleshooting guide to assist with common errors in using Liferay Maven SDK. The information listed below is applicable to all Liferay Portal versions.  Resolution...
Linking to Unpublished Pages for Staging
This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing...
Solr 3.5.0 setup guide
The following article outlines a step-by-step guide of connecting Liferay 6.2 EE to Solr 3.5.0 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported...
Knowledge Base Search Operators
This article lists a few simple search operators that may be used to improve search results within the Liferay Support Knowledge Base. Resolution While the current search capabilities...
Setting Up Liferay Portal 6.2 on Tomcat 6
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...