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Message Board Portlet can publish empty threads
legacy
Issue The Message Board portlet publishes before a post is completed. Using the Message Boards portlet:  When the 'Subject' field has focus, if the ENTER key is pressed, the thread is published before the 'Body'...
When submitting forms, is it possible to send email notifications to multiple users?
legacy How To
Issue Is it possible to send notifications to multiple email addresses when a user submits a form? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Yes, when enabling Form notifications, an administrator can send...
Can the cart store items independently for each Store?
legacy
Issue The use case is a marketplace (B2B2C) scenario. In that marketplace, there are multiple EC sites under the umbrella. There are cases where a user starts shopping at Store A, putting Store A items in a cart,...
How can a Liferay admin set the article-Id manually?
legacy How To
Issue How can a Liferay admin set the article-Id manually? Environment Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution Start a vanilla Liferay bundle. Navigate to Control Panel --> Configuration...
Replacing NTLM SSO with Kerberos in Liferay Portal 6.2
legacy How To
Issue NTLM SSO protocol has some vulnerabilities addressed by Microsoft in CVE-2020-1472 (external link), forcing to use the secure RPC connection. See also How to manage the changes in Netlogon secure channel...
Configurations for embedded portlets are not updated when deploying an updated theme
legacy Troubleshooting
Issue I have a theme with an embedded portlet that I have deployed and applied to a site. I updated the configurations of the embedded portlet and deployed the updated theme to the site, but I do not see the updated...
Automatic deletion of Forms data
legacy
Issue  Is there any out of the box option to schedule data deletion for records after a specific time? For example, we want to delete data which is in the system for more than 2 years for all tables in order to comply with...
Using '<' character in a option of the 'select from list' field broke the JS of the form
legacy Troubleshooting
Issue Step to reproduce : Go to Content > Forms Add a new Form Add a Select from List field Add an option using the character "<" (example: <test) Enable Allow Multiple Selection Publish Form or Save Form  Expected...
Is it possible to divide a specific column into a sizeable number of columns?
legacy
Issue Is it possible to split the two-column layout into another 3-4 columns on the content page? Environment Liferay DXP 7.2 Resolution This similar required behavior is introduced as a new feature in Liferay DXP...
Web Content shows error on every publish with Featured Image
legacy Troubleshooting
Issue Steps to Reproduce Create a `Basic Web Content` and give dummy data in source. Now, select any image under Featured Image Tab. Publish the Web Content. Re-edit the same web content and with/without any...
Invalid Canonical URL for a page
legacy Troubleshooting
Issue A page with the URL "/test" should have a canonical URL of /test. But all canonical URLs are shown as "/" for all pages. Steps to Reproduce Create a new empty page "test" (type and content does not matter)....
Fragment's content gets duplicated
legacy Troubleshooting
Issue When trying to add a page fragment with HTML structure similar to below, the fragment's data gets duplicated after saving. Also, the data is no more editable. <p> <lfr-editable id="heading" type="rich-text">...
Unexpected error while installing Xuggler: Unable to install jar
legacy Troubleshooting
Issue Trying to install Xuggler as an external service results in an error similar to Error: An unexpected error occurred while installing Xuggler: Unable to install jar xuggle-xuggler-arch-x86_64-pc-linux-gnu.jar...
How to eliminate irrelevant characters from search results?
legacy Troubleshooting
Issue The Liferay out-of-the-box feature has been used to display search results on a page. Each record of the results displays the document title, the first few sentences in the document, and a few other metadata...
FriendlyURLMapper's Patterns and Matchers
legacy Troubleshooting
Issue My friendlyURL portlet is not parsing correctly some of my URLs. Sometimes it is not clear which kind of pattern we must define in routes.xml when implementing a module to make URLs friendly (see...
Synonym sets and Result Rankings entries are removed when the Elasticsearch index is removed
legacy Troubleshooting
Issue Synonym and Result Ranking entries are removed when the Elasticsearch index is removed. In the event that the index is removed Synonyms are missing even after performing a full reindex. Environment Liferay DXP 7.2...
Session Management in Liferay
legacy
Issue How the sessions are managed in Liferay and what are all the different types to configure the same. Also, whether the Liferay session work for the javascript disabled browsers? Environment Liferay DXP...
Need to show more than 10000 users in users and organizations' search result
legacy Troubleshooting
Issue While searching in User and Organizations, search result count is limited to 10000 when using Elasticsearch 7 v3.0.1 and prior for DXP 7.2. Steps to reproduce- Create 15000 users in Liferay Portal. Go to...
Unable to change the default language translation for a document
legacy
Issue Changes to the default language id for a document in the Documents and Media do not persist when saved. Even when they are changed, they revert back to the site default language after being saved. Environment...
CKEditor in Liferay 7.3
legacy Troubleshooting
Issue After adding the below properties in portal-ext.properties file, the changes are not getting reflected in Web Content and some of its features are missing, e.g. no video, file browse, color picker, etc....
Download entire folder in Document and Media Widget
legacy Troubleshooting
Issue After selecting the folder in Document and Media Widget, the download option is not coming. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Click on Options(action button). Select Configuration and...
Custom Product Content Renderer
legacy How To
Issue How to customize the product card design? Environment Liferay DXP 7.3 Commerce 3.0 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope...
Options are not getting saved in Product Image after publishing
legacy Troubleshooting
Issue After selecting the option in Product image, it is not saved even after publishing. Steps to reproduce 1. Navigate to Commerce Tab and select Product option. 2. Click on "+" button and add the product....
How to change the status code of redirection from 301 to 302 ?
legacy
Issue How to change the status code of redirection from 301 to 302? Environment Liferay DXP 7.0 Resolution Liferay doesn't come with an out of box feature to change the redirection status code from one to another. One...
Is it possible to remove the 't' (Timestamp) parameter from the URL?
legacy
Issue Is there any way to remove 't' parameter to alter the URL which is generated for Documents that are uploaded to the Documents and Media portlet? Environment Liferay DXP 7.2 Fix Pack 5 Resolution The 't'...
Is it feasible to shorten the document's URL to its name?
legacy
Issue The URL which is generated for Documents that are uploaded to the Documents and Media portlet contains a string of numbers, letters, and a 't' parameter after the name of the document. If there is any way to...
While searching files, number of downloads is not getting displayed
legacy
Issue After configuring the below properties, the download count is displaying in the column with the table view under "Content / Documents and Media"...
Look and Feel settings are not updated on page publish
legacy Troubleshooting
Issue When editing a Content Page, we can access Look and Feel, change some settings, Save and Publish, then we notice that the changes are successfully updated on the page. Accessing Look and Feel again and...
Exporting a form exports items that do not already exist
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
When web content is reverted to a previous version in a staging environment, the update is not reflected when published to the production environment in "detailed publish mode".
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How Can I Add Images to the Calendar App?
legacy
Issue I would like to add thumbnail images to events in the calendar app. Environment DXP 7.3 Resolution This functionality is not available out of the box, but a feature request for future development...
How Can I Sort Web Content Structures and Templates Newest to Oldest by Default?
legacy Troubleshooting
Issue Web content structures and templates are sorted oldest to newest by default, and I need to reverse the sort order to see the newest entries first. Environment DXP 7.3 Resolution This is resolved by...
Set permissions required to create an organization site
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Theme Is Not Displayed on Pages and Styling Is Missing
legacy Troubleshooting
Issue Liferay's pages do not display correctly when accessing Liferay directly (i.e. not though a web server, such as Apache HTTP server) Environment Liferay DXP 7.X Liferay Portal 6.X Resolution...
User Initials are no longer present in DXP 7.2+
legacy
Issue In Liferay DXP 7.0 the default user avatar had the user's initials in it. Now with DXP 7.2+ those initials are no longer present. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Unfortunately it is...
DXP 7.3 FP2+ requires Liferay Connector to Solr 8 v4.0.1 to fix "BundleException: Could not resolve module: com.liferay.portal.search.solr8.impl _ Unresolved requirement" error
legacy Troubleshooting
Environment Liferay DXP 7.3 FP2+ Liferay Connector to Solr 8 v4.0.0 Symptom After installing Fix Pack 2 or higher on DXP 7.3 where the v4.0.0 version of the Solr 8 connector has been installed previously, the...
Why is some text formatting not being replaced when I select a different format?
legacy Troubleshooting
Issue After formatting text to Computer Code (or Cited Work, Error Message, Alert Message, or Info Message) I am not able to change the text format when selecting one of the other options such as normal or one of...
How to check users who have turned on "Receive change notifications" in Asset Publisher
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Is there a way to allow upper cases in a screen name?
legacy
Issue Is there any way to ensure that a user's screen name maintains the same capitalization that is present in the AD (Active Directory) when the user is imported into Liferay? Environment Liferay DXP 7.2...
Web contents are not visible under control panel
legacy Troubleshooting
Issue Exporting the site from one server to another server results in web contents are not visible with the below error in console. However, could see when searching through its article id. 2020-06-03...
How to differentiate instances based on environments in Dynatrace
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When Dynatrace is enabled in multiple environments, it...
Setting Review Dates and Times for Web Content
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Is there a way to filter multi-level selections in Liferay DXP?
legacy
Issue Is there any mechanism in Liferay DXP that allows users to filter across many levels of attributes? For example, start with a brand, then a product, then a size, then a color, and so on. Environment Liferay...
Some CKEditor button functionality is missing for the Blog portlet.
legacy
Issue The font size, superscript, and subscript buttons are missing from the toolbar when using the CKEditor for the Blogs portlet. Steps to Reproduce In portal-ext.properties file, add the following properties:...
Automated process to tag multiple documents
legacy
Issue Is there any way to add a tag to a bulk of documents, rather than manually adding to each document? Environment Liferay DXP 7.1 Resolution Liferay unfortunately does not have an out-of-the-box functionality...
Repeatable web content structure items causes error and block publishing
legacy Troubleshooting
Issue Steps to Reproduce: 1) Take Liferay 7.1 and install fix-pack dxp-14. 2) Connect with MySQL 5.7 3) Create a structure with two text fields       a) Add one text field 1 - make it repeatable       b) Add another...
How to define the log level of a service at the Liferay Cloud console from the URL
legacy How To
Issue I want to define the log level of a service To increase le VPN lo level to DEBUG  Environment Liferay Cloud Console Resolution Just need to configure the URL with the following structure with the correct...
unsupported symbol error after migration with geolocation as field name
legacy Troubleshooting
Issue The word "geolocation" is not a reserved word in Liferay Portal 6.2 but in DXP it is. If a field name at Liferay Portal 6.2 is "geolocation", after the upgrade to DPX it could generated an Elasticsearch error...
Creating a new structure with a date field results in a Freemarker error
legacy Troubleshooting
Issue When you create a new structure that includes a date field and try to save it, you receive an error similar to this: Error executing FreeMarker template FreeMarker template error: The following has evaluated to...
SocketTimeoutException
legacy Troubleshooting
Issue What is the underlying cause of java.lang.RuntimeException: java.net.SocketTimeoutException 2021-06-18 07:55:41.652 ERROR [liferay/segments_entry_reindex-2][ElasticsearchIndexSearcher:165]...
ActionException error starting a node in cluster mode
legacy Troubleshooting
Issue When a node starts in cluster mode, with the property "cluster.link.enabled" enabled, an error trace like the following appears in the log: 2021-03-22 10:20:12.856 WARN [http-nio-8080-exec-1][PortalImpl:6840]...
Unable to disconnect Analytics Cloud instance from Liferay DXP
legacy Troubleshooting
Issue There is a known issue where you may be unable to disconnect the Analytics Cloud instance from Liferay DXP An error indicating "Error: Your request failed to complete." will appear in the UI, and the following will...
Any user who has not securely logged out will have their session terminated?
legacy
Issue Terminating the session of any user who has not properly logged out, for example, who has unexpectedly closed the transaction window, etc. This user does not have to wait for the default time-out to be...
LAR Import fails with Error Invalid file name
legacy Troubleshooting
Issue We are trying to move documents from one environment to another environment using the Documents and Media menu. We managed to export the documents from Production environment correctly, but when they were...
Automatic License Update Not Working
legacy Troubleshooting
Issue Licenses are not being auto-updated for Liferay Cloud. I've updated the service versions to those required but Automatic License Update is not working. Environment Liferay Cloud - Released with Platform...
How to remove the space between the currency symbol and the product cost when displaying Commerce Product prices
legacy How To
Issue A space exists between the currency symbol and a product value when displaying Commerce Product prices (e.g., $ 15.00) Environment Liferay DXP and Commerce Resolution If you would like to remove the space between the...
After searching document folder does not show documents
legacy
Issue Steps to Reproduce: 1) Go to Content > Document & Media. 2) Create a Folder(say Test Folder1) and inside that folder create one basic document(say Test Document1). 3) Now go to home page and search with keyword...
Form can not be added
legacy Troubleshooting
Issue Steps to Reproduce: 1. Log in as Admin user. 2. Go to Control Panel -> Configuration -> Instance Settings -> Miscellaneous 3. In Available Languages, Move all the languages present in the Current Section to...
Choose category name show subcategory web content in Asset Pubilsher
legacy Troubleshooting
Issue Steps to reproduce: Add a site with page Add a vocabulary: Vocabulary Name Add a category for Vocabulary Name: Category Name Add a sub category for Category Name: Subcategory Name Add a web content with Category...
Liferay SaaS CDNs Cache Mode
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the cache mode set for Liferay SaaS CDNs?...