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Only the Form title is displayed when using an embedded Form
legacy Troubleshooting
Issue We are experiencing an issue when we embed a Form in a Web Content Template that is used to display the content of a Structure. We are relying on the following documentation: Setting Default Preferences for...
User redirected to the personal site (My Site) instead of the current site after opening notification
legacy Troubleshooting
Issue When on the main site, click Notification from the user menu (by clicking the avatar on the top right). The notification interface will open, but on the left side menu the site will be changed to My Site, instead of...
Object entry permissions are not working when impersonating users.
legacy Troubleshooting
Issue When logging in as an administrator and impersonating a regular site member (with non-elevated permissions), all records are shown instead of just the records of the Site Member. However, when using Objects...
If a drop zone is inserted between 2 others with existing fragments placed, the drop zone content is shifted
legacy How To
Issue A fragment is created with multiple drop zones and some other fragments are placed onto these zones. <div class="fragment_1"> <h1> Drop Zone 1 </h1> <lfr-drop-zone id="drop-zone-1"></lfr-drop-zone> <h1> Drop Zone...
Problems with Images in WebContent Structures
legacy Troubleshooting
Issue 1. Use a vanilla 7.1 with dxp-2. 2. Enable local staging for a new site. 3. In the staging site create a web content Structure and add a field of type Image and set the field as "Required". 4. Create a new web...
How to output the list of file names in "Documents and Media
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
I want to dynamically set the "initial value" property of web content structure and date type.
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
Disabled commerce shows error about missing bundles at startup
legacy How To
Issue Commerce is disabled by using the enterprise.product.commerce.enabled=false property Starting up with this property the following error is logged at startup: WARN  [main][SystemCheckOSGiCommands:137]...
How to increase index.max_result_window from Liferay
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Learn more: Search Result Limit with Elasticsearch:...
Multilingual support for password reset emails
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
What to do when prompted with the warning message "This field is required" on a Text Field element of a Form after auto-fill is used?
legacy Troubleshooting
Issue After I filled the Form with AutoFill for the required fields, a warning message states "this field is required" on the Form. Even when I attempt to submit the Form or the warning message is still...
Do hotfixes contain database changes?
legacy
Issue We were wondering if hotfixes contain database changes, and where you can see if a database change is included in a hotfix. Environment Applicable to all Liferay environments Resolution By default, a hotfix...
Preview is not generated for .webp files in Document and Media
legacy Troubleshooting
Issue The preview is not getting generated for all the '.webp' files in Document and Media. Follow this guide and enable the use of WEBP  Navigate to Content & Data > Documents and Media Upload an image in...
Service Builder module not registered when using spring as dependency-injector
legacy Troubleshooting
Issue When dependency-injector="spring" is set in service.xml, the services are not getting registered in Liferay DXP 7.4. The Liferay-Spring-Context: META-INF/spring line is missing from the generated service...
Automate scripts for Search service in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to execute a curl command for the Search...
Cannot resubmit for publication a content page that has been rejected in the worklow
legacy
Issue I enabled Single Approver workflow for content pages, and I notice that after an initial content page draft has been rejected, upon editing the page again, you cannot resubmit it because the "Submit for Publication"...
Empty osgi/config folder in 7.4
legacy
Issue The osgi/config folder is missing all of its config files. Environment DXP 7.4 Resolution This is expected behavior. Liferay’s default factory configurations will no longer be added as a config file in the osgi/configs...
Cannot Add Captions To Images in Alloy Editor
legacy How To
This article includes a link to third-party documentation and third party resources are not supported or maintained by Liferay, so should be used at your team’s discretion. Issue AlloyEditor is the default blog WYSIWYG...
Special Characters in Screen Name Cause “Not Found” Error
legacy Troubleshooting
Issue Special characters such as "., _, |" being present within a screen-name throws a “Requested resource could not be found” error in the UI. Environment DXP 7.2 Resolution This issue was fixed by LPS-119836,...
IBM MQ Connector
legacy How To
Issue I would like to integrate IBM MQ with Liferay DXP. Is there an IBM MQ connector for Liferay DXP? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution We unfortunately don’t have a specific jar to...
Number items to display is wrong after migration
legacy Troubleshooting
Issue After the migration from Liferay 6.2 to DXP, some Asset Publishers have the wrong 'Number items to display' In Portal 6.2, Number items to display is saved in a pageDelta property inside a portlet...
Upload files with the '.webp' extension in blogs
legacy Troubleshooting
Issue Any file with the '.webp' extension cannot be uploaded in blogs. Environment Liferay DXP 7.4 Resolution Blog module is using an additional file restriction, therefore, users will need to access System...
I want to limit content versions in documents and media
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
The SSL certificate does not cover domain
legacy Troubleshooting
Issue The SSL certificate deployment is failing with the below error Jun 22 13:21:04.374 build-479 [testdomain-uat] Deployment in progress [webserver] as liferaycloud/nginx:1.16.1-4.0.1 Jun 22 13:21:12.200...
Language override - the global key does not get overwritten
legacy Troubleshooting
Issue Language hook does not rewrite the 'Mine' key in the Filter and Order menu. Environment DXP 7.1 Resolution To solve this, follow this article:...
'TemplateNode cannot be cast to java.lang.String' error when using certain words in structures
legacy
Issue We have a structure that has a field called 'type' and being referenced in the advanced settings When we try to preview it, we get the above-mentioned exception in our logs Environment Liferay DXP...
After upgrading to DXP 7.4 the tags and categories are not accessible and 403 forbidden errors appear in the JS console.
Troubleshooting
Issue I cannot access the categories and tags after upgrading to DXP 7.4. The category selection disappeared from the web content admin. When I try to use the categories I receive 403 forbidden JS console errors....
Changes to portlet-model-hints.xml are lost if running mvn generate-resources from the root of a maven workspace
legacy Troubleshooting
Issue I made some changes (e.g. a hint) to the portlet-model-hints.xml file under my project's service builder folder and I am now running the mvn clean generate-resources command. If I run this command from within the...
How are Unique Visitors calculated and identified?
legacy
Issue We would like to know how the Unique Visitors are calculated and what the factors are that identify a unique visitor. Environment Analytics Cloud Resolution As for unique visitors, we track known users based on a...
Command-Line Tool installation in Linux Debian
legacy Troubleshooting
Issue After installing Command-Line Tool following instructions from https://learn.liferay.com/dxp-cloud/latest/en/reference/command-line-tool.html , the lcp command does nothing: username@mylaptop:~$ curl...
How to enable the form's Require CAPTCHA option by default?
legacy
Issue Due to security rules, I need all forms to have the Require CAPTCHA option enabled. Currently, the Require CAPTCHA option is disabled by default. Is there any way to enable this option by default? Environment...
Number of categories limited to 150 by default
legacy How To
Issue In Liferay 7.4 the maximum number of categories per vocabulary has been limited to 150 by default, because of performance issues. This was implemented in LPS-118305  Environment Liferay 7.4...
Workflow task notification is not showing the changes with respect to expire date/display date
legacy
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Log in as admin. 3. Enable Single Approver Workflow for Web Contents. 4. Create a new web content article. 5. Edit the Article and change the Expire Date. 6....
Fragment Configuration Breaks Form Display
legacy Troubleshooting
Issue In 7.3 SP3, Changing a configuration setting that changes the applied CSS class on the fragment <div> causes the Form in the drop zone to be added twice, which results in the form not displaying at all. The...
Displaying and playing video files
legacy Troubleshooting
Issue Looking for a scenario for the video popup displaying and playing video files on video file upload.    Environment Liferay DXP 7.3 Liferay DXP 7.4   Resolution By default, Documents and Media don’t...
Error Reading Image File in Liferay Document Library
legacy Troubleshooting
Issue I am getting the following error in the console log for an unidentified image: ERROR [https-jsse-nio-443-exec-7][ImageImpl:69] Error reading image 54130...
Enabling information about server errors in the JSON response
legacy Troubleshooting
Issue There is no error messages from api json services. How to manage the serialization and access to  Json services In Liferay Portal 6.2 or DXP7.0 the server response is serialized and shows information related...
How to set a maximum number of web content versions available
legacy How To
Issue How to store a certain number of articles to save space or improve performance Environment Liferay DXP 7.3, 7.4 Resolution This number is defined from Control Panel -> System Settings -> Web Content Virtual...
How to download the files attached to forms
legacy Troubleshooting
Issue A user with every permissions related with forms is unable to download the attached files Cannot find the download option in the form attached files list. Environment Liferay DXP  Resolution These form attached...
Video added in fragment not autoplaying on first page load
legacy Troubleshooting
Issue A video added through the Video URL fragment on a content page (external URL or Document Library URL) configured as follows: Muted: false Autoplay: true Is not autoplaying on first page load/with...
Changing the Master Template leads to Error: Your request failed to complete.
legacy Troubleshooting
Issue Changing the master template triggers: “Error: Your request failed to complete.” Error trying to assign an alternate master template to a web content article. Environment DXP 7.4 Resolution This can happen...
Use Custom certificate and Let's encrypt at same time in different domains
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to have some domains with custom certificates and...
Style Book cannot be created or updated after upgrading to Update 4
legacy Troubleshooting
Issue I get the following error message when a new Style Book is created or an existing one is edited: ERROR [http-nio-8080-exec-6][JDBCExceptionReporter:234] Batch entry 0 insert into StyleBookEntryVersion...
Deployment issues using the App Manager in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You upload an application/plugin using the App Manager in DXP...
How to read translations from resource bundles by providing the language keys.
How To
Issue I would like to read translations from resource bundles by providing the language keys. Environment Liferay DXP 7.4 Resolution You can read translations from resource bundles by providing the language keys by...
Customize widget appearance when using Liferay's sharing URL
legacy Troubleshooting
Issue Accessing to a widget's configuration -> Sharing tab, we can get a code snippet to share that widget in an external page. Once we share it externally, sometimes the appearance of that widget might not be as...
How to access User object when overriding user-portrait taglib
legacy How To
Issue In Liferay Portal 6.x we made use of user-display taglib in order to show current user's image on screen. However, in Liferay DXP 7.x we are using user-portrait taglib, which actually includes a...
Avoid storing cookies generated by Google Analytics
legacy How To
Issue When Google Analytics is enabled in Liferay cookies like _gid and _ga are stored in browser session. How can we avoid storing these cookies? Environment Liferay DXP (any version) Resolution In 2024.Q1,...
Adding passive listeners to jQuery
legacy How To
Issue When running audit with Google Pagespeed is common to find a recommendation about implementing passive listeners for jQuery. How can we do this? Environment Liferay DXP (any version) Resolution Since jQuery...
Using the iFrame tags for a video file downloads the file instead of embedding it when using Blogs
legacy Troubleshooting
Issue If the iFrame tag is used to embed a video (.mp4) file within Blogs, the file is downloaded, instead of being embedded to be played.   Environment Liferay DXP 7.3   Resolution According to the documentation for...
Unable to send message: 554 X.X.XXX SendAsDenied
legacy Troubleshooting
Issue When sending emails, the error "unable to send message: 554 X.X.XXX SendAsDenied" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email notifications in Liferay 2. Sometimes, the...
Subscribed content gets notification even if scheduled to future
legacy
Issue If a User subscribes to content to get updates when a change is published the user also gets a notification when the author saves a content scheduled for the future.  That leads to irritations because...
Non-US-ASCII characters in the local part of email addresses
legacy
Issue Trying to add a new user with an email address containing the letter 'ñ' in the local part, it seems that is not considered a valid character. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution RFC...
Unable to save products/price list/discount tabs in product group
legacy Troubleshooting
Issue The save button is not working in Product Group on Products/Price List/Discount tabs. Steps to reproduce: 1. Navigate to Control Panel > Commerce >Product Groups. 2. Select any group and go to the...
JSESSIONID not secure by default
legacy Troubleshooting
Issue The JSESSIONID cookie that comes with Liferay requests in the browser is not secure by default when inspected in the browser. Environment Liferay DXP 7.3 Resolution Set the JSESSIONID in web.xml...
Missing Search Indices After Restart/Redeploy
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Upon restarting or redeploying the search service, you may...
Special characters are converted for automatic screen name generation
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When...
How to disable commerce components in a bundle?
legacy How To
Issue How to disable commerce modules in Liferay DXP 7.4? Environment Liferay DXP 7.3 Liferay DXP 7.4 (below U48) Commerce 3.0 Commerce 4.0 Resolution Commerce modules are enabled by default from Liferay DXP 7.3...
Could not connect to the SMTP host exceptions
legacy Troubleshooting
Issue When sending emails, the error "unable to send message: Could not connect to SMTP host: smtp.office365.com, port: 587" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email...
'View' option is displayed when the user can edit it
legacy Troubleshooting
Issue View option is always displayed Steps to Reproduce: 1) Navigate to Object Admin 2) Create an object 3) Click on the kebab menu Expected Behavior: 'Edit' is displayed instead of 'View' 'View' is displayed only...