Legacy Knowledge Base
Published Jun. 30, 2025

The portal begins to hang after adding lengthy content with images

Written By

Kanchan Bisht

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Issue

  • When lengthy web content with images has been uploaded, the portal starts to lag, and it takes a very long time for the cursor to appear.

    • Users are struggling greatly with the lagging issue even when manually adding text. The text appears on the screen after 40–50 seconds.

    • Users are therefore unable to publish finished case studies or other web content.

Environment

  • Liferay DXP 7.2 

Resolution

  • Users will sometimes copy the entire content and paste it multiple times, assume 15-20 times, on the default editor, i.e., Alloyeditor. They don't have any challenges at this point.

    • However, when they copy and paste images into the editor, a reported behavior of the portal occurs as it is not feasible to guarantee that copy-paste will work here, and, therefore, they need to use the provided '+' icon option to easily select images from the document media portlet or from their system storage.

Additional Information

 

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