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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a recommended locale setting for the database used by Liferay?...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What are the minimum IAM policy permissions required to access S3?...

NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue How to fetch the elasticServerHosts values using ConfigurationProviderUtil...

Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the clean instance of Liferay DXP 2024.Q1.7 2. Navigate to Instance...

Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO [main][UpgradeProcess:137] Failed upgrade process...

Issue We are upgrading our code from 7.3 to 2024Q1.7, we found a new parameter for the two following methods: 1. _samlSpIdpConnectionLocalService.addSamlSpIdpConnection() 2. _samlSpIdpConnectionLocalService.updateSamlSpIdpConnection() The new parameters are boolean...

Issue Why number of idle connections are increasing more than my connection pool size? Does Liferay clears idle connections? If not then how to clear these idle connections from Liferay? What is the recommendation from Liferay to clear these idle connections? Environment Liferay DXP 7.4...

Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this change is that the behavior where any regular Role could access the Audit...

Issue When accessing Liferay Marketplace via Control Panel, the page does not load anything. Environment Liferay DXP 7.3. Resolution Check that your environment can access the URL https://web.liferay.com/marketplace, content:...

Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button. 3. Now, attempt to proceed without filling out the Text Verification field,...

Issue Need to configure AWS email service to Liferay with the use of OAuth 2.0 authorization. Configure SMTP with client ID/Secret instead of the use of email address and password i.e. Basic Authentication. Environment DXP 2024.Q1 Resolution Amazon Web Services (AWS) provides various...

Issue Steps to reproduce: 1. Take Liferay DXP 7.2  fix-pack-20 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3. Inspect the page and navigate to the network 4. Reload the page and click on main.css 5. Open...

Issue Start the server. Navigate to Product Menu > Site Builder > Pages, and create two pages with the names 'Add Blog' and 'Blog Page' with URLs 'add-blog' and 'blog-page'. (Could also be configure the Page name and URL of the choice as well) Navigate to Product Menu > Design >...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there an API to update custom field settings? Environment 7.4+...

Issue Our website is running and in parallel, we are performing the upgrade process with the cloned database schema. Now, we want to migrate delta data (the changed/updated data) for out-of-the-box Liferay modules, especially user data that got updated on the production during the...

Issue Our environment is not stable, pages don't load properly and we are not even able to log-in. In the log file, these errors are shown: 2024-04-30 16:52:27.467 ERROR [com.liferay.portal.osgi.web.wab.extender.internal.WabFactory-BundleTrackerOpener][LayoutTemplateLocalServiceImpl:524]...

Issue After creating a new virtual instance, the company ID assigned to it has 14 digits. Environment Quarterly Release: 2024.Q1 Resolution The mechanism to obtain a company ID for a new virtual instance has changed from following the value stored in the corresponding record of the table...

Issue The upgrade is failing from Liferay DXP 7.1 FixPack 21 to Liferay-dxp-2023.q4.4 resulting in the below error: Caused by: java.lang.NullPointerException at com.liferay.dynamic.data.mapping.report.DDMFormFieldTypeReportProcessor.updateData(DDMFormFieldTypeReportProcessor.java:46)...

Issue Is there a way for the deploy folder created in the initcontainer to persist and be available to the container? Environment DXP 7.4 Resolution A potential solution would be to use a shared volume between the containers. You can use volumes in init containers in Kubernetes. Volumes...

Issue Our previous configurations for logging are no longer working after upgrading to Liferay's Quarterly Releases. This was previously working in DXP 7.3. When we redeploy a module, the module completely stops functioning. Steps to reproduce: Start Liferay Bundle 2024.Q1.1 Deploy...

Issue Custom plugins (portlets and hooks) are not properly logging with SLF4J implemented, with no log4j2 configurations changed from previous Liferay versions to 7.4 or Quarterly Release. Environment DXP 7.4 Quarterly Release lower than 2024.Q1.7 Resolution NOTE: The following...

Issue We changed the default timezone by doing the following: 1. Instance settings > localization > time zone > change to eastern daylight time 2. User Account settings > preferences > display settings > change to eastern daylight time But now we have a question regarding custom code in...

Issue When creating a service builder project and after deploying the Jars files, it shows the unsatisfied references'' in the GOGO shell. Steps to reproduce: Start the server. Deploy the JAR file. Navigate to the Control Panel > Configuration > Gogo shell. Enter 'lb', and can see that...

Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? Environment DXP 7.4+ Quarterly Release 2023.Q4 Resolution Cookie configuration was implemented in the following ticket:...

Issue When is Liferay going to be compatible with Spring 6.1? Environment Liferay DXP 2023.Q4.0 Resolution Spring 6.1.x also requires Jakarta EE 9+ API, which is not currently supported by DXP. The initial release of Java 21 this year (at the time of writing this article) will still be...

Issue After initially setting up a clean Liferay bundle (using my own administrator email domain), I am unable to save the "Require strangers to verify their email address?" Instance Setting, as it fails to save with a generic Error:Your request failed to complete popup Environment...

Issue High CPU activity can have multiple causes.  Reviewing heap dumps may show a large number of objects org.apache.catalina.session.StandardSession. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution A high number of open sessions could point to a misconfiguration of...

Issue How can I configure Log4j to use asynchronous logging in Liferay? Environment DXP 7.2 DXP 7.3 DXP 7.4 Quarterly Releases Resolution DXP 7.2 and DXP 7.3 NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay...

Issue When accessing to Roles Administration, the following error message appears: ERROR [https-jsse-nio-8443-exec-41][PortletServlet:109] Unable to process portlet com_liferay_roles_admin_web_portlet_RolesAdminPortlet: org.apache.jasper.JasperException:...

Issue We are currently running the tomcat from the command line, but I would like to know how to run it as a Windows service. Environment DXP 7.3+ Resolution Create a clean Tomcat Apache service to make sure it installs correctly 1. Create a sample directory like...

Issue It is created a customization SOAP extension module following the next documentation to create new endpoint. The component has inside in folder resources → configuration next files:...

Issue Upgrading Liferay DXP 7.3 to Quarterly 2024.q1.1 shows the error "Column count doesn't match value count at row 2" in the log. Environment 2024.q1 MariaDB 10.4 Resolution A possible cause is that the rewriteBatchedStatements=true parameter is being used in the connection url for...

Issue I am using a Java JRE and encountering errors such as: A fatal error has been detected by the Java Runtime Environment Environment Liferay DXP Liferay Portal Resolution Liferay DXP/Portal requires a TCK-certified Java JDK.  See the Liferay DXP compatibility matrix to choose a JDK...

Issue CAPTCHA Verification is being failed. This only occurs when using a custom captcha portlet, captcha components from the portal (for example, the "forgot password" page) work properly. Environment Liferay DXP 7.4 Resolution There is a serveImage method for ResourceRequest (portlet)...

Issue When upgrading from 7.2 to 7.4, it seems that there are tables that appear multiple times with the only difference being the corresponding company ID. e.g., AccountEntry_x_COMPANY_ID Address_x_COMPANY_ID CommerceOrder_x_COMPANY_ID CommercePricingClass_x_COMPANY_ID...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Facing a 403 error with the OOTB APIs while accessing '/headless-delivery/v1.0/sites/145009/content-structures' using Postman....

Issue When LDAP is enabled, the login process takes a long time (about 2 to 3 minutes), causing server performance issues. Expected Result: The login should be relatively quick (a few seconds). Actual Result: The login takes roughly 2–3 minutes. Environment Liferay DXP 7.3 Liferay DXP...

Issue Require Javadocs, let's say for DXP 2025.Q2 Environment Liferay DXP [any update/Quarterly Release] Resolution Liferay has Javadocs at Learn (see here). This stores the latest Javadocs. If you are looking for a specific release, go to https://releases.liferay.com/dxp/, find your...

Issue When deploying a module that contains a CustomJSPBag to override a JSP, the file is created at wrong path. After the deployment the files should be created in the correct path, for example: '/standalone/deployments/ROOT.war/html/taglib/ui', but it wrongly creates...

Issue While accessing the Liferay login page after hitting http://IP:8080/c/portal/login, it shows the below SSL error on the browser's UI. "This site can’t provide a secure connection IP(10.x.x.x) sent an invalid response. ERR_SSL_PROTOCOL_ERROR" Environment Liferay DXP 7.0+ Resolution...