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Users without permission can see title of other dynamic data lists

Issue Consider the use case below. Log in as admin and create a regular role role1 and add to it the DDL permissions visible in the attached screenshot Dynamic-Data-Lists-01.png. Create a user A. Create a user group UG1...

Data migration of documents to S3 fails with NoSuchFileVersionException

legacy Troubleshooting

Issue We use the Data Migration tool to migrate our document library from FileSystemStore to S3 (although the issue might be relevant for other migrations too) While it runs, it fails with NoSuchFileVersionException (see...

DocuSign is not working for Production environment

legacy Troubleshooting

Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the...

Unable to play .wav audio files

legacy Troubleshooting

Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the...

DocuSign Error: The access token provided is expired

legacy Troubleshooting

Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is...

DocuSign API rules and limit

legacy

Issue APIs are failing, hence Liferay has to provide a feature to restrict the API limit. Environment Liferay DXP 7.4 DocuSign Resolution With the current DocuSign integration feature provided by Liferay, the...

Multiple UI errors while uploading duplicate images

legacy

Issue Users can see multiple UI errors while uploading duplicate images via document and media Steps to reproduce: Navigate to 'Content and Data'> 'Document and Media'> Upload a document with a similar name or...

Categories are not working properly in cluster enviornment

legacy Troubleshooting

Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...

I cannot select a Folder when adding a Basic Document via Asset Publisher

legacy Troubleshooting

Issue I have an Asset Publisher Widget configured as Manual Asset Selection. When adding a Basic Document, the portal does not allow me to change the default Folder. Environment Liferay DXP 7.4 Resolution The...

How to bulk edit Categories?

legacy How To

Issue How can a Liferay user bulk edit Categories in the Documents and Media? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Go to a DXP site. Navigate to Content&Data --> Categorization -->...

Uploaded images are not visible to Guest users

legacy Troubleshooting

Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to...

Unable to add Calendar event when setting "Display Scheduler Only"

legacy Troubleshooting

Issue Add a Calendar widget on the page Enter the Configurations for the widget Switch to Display Settings tab and select Display Scheduler Only option Unselect the 2 other options and Save Click Add Event button in...

Broken master page template after importing LAR file between environments

legacy Troubleshooting

Issue When importing a .lar file between environments, when accessing the Master Page, a 404 error is displayed and the page is not displayed Environment DXP 7.4 Resolution This behavior is an error identified in the...

Lots of "JSONArray text must start with" DEBUG messages in logs, thrown by DDMFormFieldOptionsFactoryImpl

legacy Troubleshooting

Issue "JSONArray text must start with" DEBUG message are written to the logs when some Liferay Forms operations are carried out. 2023-09-14 11:34:05.180 DEBUG [http-nio-8080-exec-40][DDMFormFieldOptionsFactoryImpl:214]...

java.io.FileNotFoundException after migration to Advanced File System Store

legacy Troubleshooting

Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting...

Modify columns in board Documents and Media

legacy How To

Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on...

How to change message sent by email when making a comment in Asset Publisher

legacy How To

Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset...

After configuring a CDN, Liferay does not load images and throws error in browser console

legacy Troubleshooting

Issue We have configured a CDN with our Liferay environment. The portal is unable to load Liferay JS/CSS and images and we see errors in the browser console: Access to XMLHttpRequest at 'https...(CDN)' from origin...

How to add the consent panel to pages?

legacy How To

Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...

Folders within Documents & Media are unresponsive

legacy Troubleshooting

Issue When using Asset Publisher Template on a Widget Page, the folders within Documents and Media are unresponsive. Navigating and clicking on folders should normally show the contents of the folders (images, files,...

Enable TLS 1.2 with Java 7 for Apache Tomcat

legacy Troubleshooting

Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1: Upgrade, JDK 7u131 or later on your Java environment, where...

Upload same document in multiple languages

legacy

Issue Can the same document be uploaded in multiple languages? Environment DXP 7.3 Resolution Liferay DXP does not currently support this function, but there is currently a feature request for it to be added...

What statistics are available for Message Boards are available in Analytics Cloud?

legacy

Issue We are about to launch an online community on our Liferay portal. How far do Liferay Analytics go supporting community reports and analytics? Environment DXP 7.0+ Analytics Cloud Resolution Currently, metrics for...

Multiple CKEdtiors on a page may crash Chrome Browser

legacy Troubleshooting

Issue Web Content Editor contains 150 repeating HTML fields, CKEditors, on a single page causing Chrome Browser to not load completely or crash Environment Observed in Liferay DXP 7.3 Resolution This has been observed to...

The document cannot be accessed if the title contains special characters

legacy Troubleshooting

Issue The user wants to access the document using a URL (with special characters) without uuid and timestamp An error occurs when accessing a file using a URL without a UUID if the file name contains a + or a %...

Ability to add an image from URL as a Blog Cover Image

legacy Troubleshooting

Issue Can an image from a URL be used as a Blog Cover Image? Steps to reproduce: 1. Navigate to content > blog 2. Add a new entry 3. Add an image to the content. 4. Observe the tab 'URL', the user can click on it...

Gradle dependencies are failing for POI OOXML

legacy Troubleshooting

Issue Users are unable to upload .xlsx and .xlsb file extensions to the application, after the issue was investigated and it was determined that the issue began appearing following the Liferay upgrade from DXP 7.3...

Editing or adding a document through D&M widget will redirect to DLAdminPortlet

legacy

Issue Add Documents and Media widget on a page Open the widget's configuration and activate "Show Actions" Click on "+" and upload a file (alternatively, edit a file) Result: The view will not open within the...

Modified by field shows the anonymized user as the modifier after its deletion

legacy

Issue If we create an asset, e.g. a document with a user, who we delete afterward and anonymize the assets it created, then the Modified by field shows that user as the modifier even if we anonymized that...

Emails from DocuSign are not working

legacy Troubleshooting

Issue Users are unable to receive email messages after integrating DocuSign in DXP. Environment Liferay DXP 7.4 Resolution There is a required step to do when users create a new DocuSign account: they need to...

Thumbnails not generated for .tiff files

legacy Troubleshooting

Issue Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP. Environment DXP 7.3.x DXP 7.4.x Resolution A hotfix can be requested with...

Defining file extensions for Document Library documents

legacy How To

Issue Is it possible to define what file extensions are allowed to upload into Document Library? Environment DXP 7.1+ Resolution This configuration is done through UI : Control Panel -> System Settings -> Documents...

Problem when using moin.ai Chat Provider

legacy Troubleshooting

Issue We receive an Error after inserting Moin.ai Javascript on a clean page. Environment Liferay DXP 7.4 Resolution Currently, moin.ai is not a supported Chat Provider. Please find more information and...

Why isn't the file extension included by default in the new document URLs?

legacy

Issue Liferay 7.4 has introduced a new way of having friendly urls for documents:...

What will generate previews for PDF files, if OpenOffice is enabled? PDFBox or OpenOffice?

legacy

Issue As the article at https://help.liferay.com/hc/en-us/articles/360029131731-Server-Administration-External-Services mentions PDFBox is included with Liferay DXP and generates automatic previews for certain file types...

Xuggler cannot generate thumbnail for videos with more than 2 audio channels

legacy Troubleshooting

Issue For videos with more than 2 audio channels, Xuggler does not generate thumbnail and throws an error: 2023-02-16 10:48:35.507 ERROR [main][xuggler:105] Error: inputChannels > 2; unsupported...

How to show only certain file types to a group of users?

legacy How To

Issue I want to show only certain file types to some users. For example: they should see .doc and .pdf only but not .xls Is it possible to hide/show documents based on extensions? Environment Liferay DXP 7.4...

The image version has been changed, but the image remains the same

legacy Troubleshooting

Issue The image does not change, but only the versions do. Steps to reproduce: 1) Navigate to Content and Data > Documents and Media 2) Upload an image 3) Do check out and download it 4) Click three dots (Action...

How to modify existing Email template for announcements

legacy How To

Issue Is there any OOTB option to modify the announcements email template? Environment Liferay DXP 7.4 Resolution The template for the subject and body of announcement emails contained in the...

Configuration to disable download does not work for MHTML files

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We applied the settings indicated in the article Document...

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