Video previews not being generated
Written By
Cristina Rodriguez
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Issue
- Video previews are not being generated in the environment.
- There are not error related in the logs (memory, space, etc) when a mp4 video is uploaded, for example, but the preview is never created.
Environment
- Liferay 7.4, 2023.Q3
- FFMPEG enabled.
- Previewable Processor Maximum Size and File Size limits correctly configured (no limits, for example)
Resolution
- Check the output of the following Groovy script:
out.println(com.liferay.portal.kernel.util.PropsUtil.getArray(com.liferay.portal.kernel.util.PropsKeys.DL_FILE_ENTRY_PROCESSORS).toString());
- The expected output should include the com.liferay.portlet.documentlibrary.util.VideoProcessorImpl processor.
- If that's not the case, please review the following property in your portal-ext.properties and adjust it accordingly:
dl.file.entry.processors=\
com.liferay.portlet.documentlibrary.util.AudioProcessorImpl,\
com.liferay.portlet.documentlibrary.util.RawMetadataProcessorImpl,\
com.liferay.portlet.documentlibrary.util.VideoProcessorImpl
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