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All Headless API calls return 404 errors

Issue When going to Control Panel > Applications > Process Builder and opening one of our existing workflows to edit it opens the edit screen but cannot load the definition. The following errors occur in the logs when accessing the workflow WARN [org.apache.jsp.errors.code_jsp:161]...

Repeatable Form Fields take more than One-Click to Repeat

legacy

Issue When adding repeatable fields in a form, the form fields take more than one click to repeat Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly adding multiple repeatable fields in heavy forms, conflicts occurred...

Why are Guest users able to edit Rich Text fields within a form?

legacy How To

Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in this form field? We do not want guests to have access to the editor....

How to programmatically add a form entry with API?

legacy How To

Issue I am currently working with a Liferay form. I am attempting to submit a new record to this form using the /ddm.ddmforminstancerecord/add-form-instance-record API via JSON Web Services (JSONWS). This API requires a parameter named ddmFormValues, which needs to be passed as a JSON...

How to create a read-only field in a form

legacy How To

Issue When you are creating a form, sometimes you want to create a field that is read-only because, for example, it is automatically populated by taking information from an API or a database, and you don't want the user to modify it. From Liferay, it was thought to introduce this option,...

Receiving multiple notification when clicking on 'Done' button multiple times in workflow

legacy Troubleshooting

Issue Getting multiple notifications in the workflow when clicking on the 'Done' button multiple times when assigning the task 'to me' or to the user in the slow network. Steps to Reproduce: 1. Start the server. 2. Create a multilevel workflow. 3. Navigate to the Site Menu >...

Is there any risk to remove the SystemEvent table entries while using Staging?

legacy Troubleshooting

Issue I would like to remove all entries from the SystemEvent table using the approach from this article. Environment Liferay DXP 7.0+ Resolution The Site Deletions must be published before the property staging.system.event.max.age=1 is active and removes all entries.,...

Why do I get PortletDataException when trying to delete a Site?

legacy Troubleshooting

Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490 com.liferay.exportimport.kernel.lar.PortletDataException: No...

Skippable Pages containing Mandatory Fields Can Break Forms

legacy Troubleshooting

Issue I'm trying to complete a multistep form that's supposed to have seven steps. Some questions on the form are required, while others are optional. When I reach the final step and click 'Submit,' I get an error message saying 'This form is invalid. Check field.123456789.' This error...

In Progress Publications Can't Be Published After Upgrading

legacy Troubleshooting

Issue After upgrading, any "in progress" publications fail to publish. When I attempt to publish them, the publication fails and they are marked "out of date". An Unable to publish from test to Production because it is out of date with the current release error is printed in the logs:...

Workflow task is not assigned to site role users

legacy Troubleshooting

Issue The users having certain site roles are unable to see the workflow tasks in the 'Assigned to my roles' tab Steps to reproduce: Start Liferay Bundle DXP 7.4 update 92 Create Sites: Create a new site (e.g., Parent). Create a child site (e.g., Child) under the newly created Parent...

Workflow Tasks Are Missing History

legacy

Issue After approving a document, I'm not able to see if it was previously approved or rejected. In previous versions of Liferay DXP, users could see the entire history of a task assigned to them in the workflow. When a web content or document goes through the workflow process, there is...

Cannot add more than one notification for a task in workflow

legacy Troubleshooting

Issue When creating a workflow, adding more than one notification freezes the source view. Unable to edit the source view when adding notifications based on Role or Role Type. Steps to reproduce: Navigate to applications > workflow > process builder and create a new workflow Upload the...

The "assign to me" tab under My Workflow Tasks is not displaying the order by latest documents at the top of the grid

legacy Troubleshooting

Issue The assign to me tab is not displaying the order by latest documents at the top of the grid. In 7.4 the latest document is displaying in the bottom of the grid. Environment 2023.Q4 Resolution You can use the ordering button to revert the order of the displayed elements, as per...

Deprecation of Liferay Sync

legacy

Issue I'd like to inquire about the support for Liferay 7.4 in the Liferay Sync. Currently, the Compatibility Matrix only lists support for Liferay DXP 7.3. Environment Liferay DXP 7.4+ Resolution Liferay Sync got deprecated in 7.3 without direct replacement. The feature is in archived...

Update object entries from workflow task screen

legacy

Issue Allow users to access the object in edit mode from the workflow task screen Environment Liferay DXP 7.4 Resolution As of now (at the time of creating this article), there is no OOB (out-of-the-box) way available to update object entries from the workflow task screen. As a result, a...

Custom ActionExecuter always results in PortalException: No action executor for java

legacy Troubleshooting

Issue I tried to integrate a custom java ActionExecuter following this article https://learn.liferay.com/w/dxp/process-automation/workflow/developer-guide/creating-an-action-executor. But after using it in a workflow my ActionExecuter as well as the one given in the example are resulting...

Workflow Metrics display only in UTC

legacy Troubleshooting

Issue When viewing the “dateCreated” timestamps in the Workflow Metrics view, the timestamps are always rendered in UTC rather than the user’s time zone. Environment Liferay DXP 7.4 Resolution The observed behavior is a known issue addressed by LPS-194915. Please update to DXP 2023.Q3.1...

Dynamic Picklist in Liferay Forms using Objects

legacy Troubleshooting

Issue We have created a Liferay form with Object and used the concept of dynamic picklist (data provider + picklist). However, we're facing issues with saving the data (selected from the picklist) upon form submission. The data selected in the picklist is not getting saved. Environment...

How to View Highlighted Changes for Pages in a Publication

legacy How To

Issue When reviewing changes for a page within a Publication, it is not immediately clear how to view the highlighted differences (additions/deletions) in a unified view, similar to the functionality available for Web Content. Environment Liferay DXP 2025.Q1+ Resolution Liferay DXP...

Publication shareable link and email link do not automatically select the publication that needs work/review

legacy

Issue When using publications and collaborating with other users. The link shared via publication email does not select the publication that needs reviewing/collaboration. The user needs to manually select the publication from the list of publications. If there are many publications that...

Performance Issues in Publications after Upgrading to 2024.Q1

legacy Troubleshooting

Issue Users may experience a performance drop when working with Publications. This is especially noticeable when navigating through Web Content within an active publication. Environment Liferay DXP 2024.Q1 Resolution The recommended solution is to request a hotfix from Liferay...

Workflow Task URL for Unauthorized User Returns 404 Instead of Login Page

legacy Troubleshooting

Issue When an unauthorized user attempts to access a workflow task URL, they are shown a 404 error page instead of being redirected to the login page. This issue specifically occurs when the URL follows the /user/{screenName}/... pattern. Environment Liferay DXP 7.4 u84+ Resolution To...

How to Attach a File from a Form Submission to the Notification Email

legacy How To

Issue When a user uploads a file through a Liferay Legacy Form, the notification email is sent, but the uploaded file is not included as an attachment. Is there a way to include a file uploaded through a Liferay Form as an attachment in the notification email? Environment Liferay DXP...

How to use environment variables for passwords within OSGi config files

How To

Issue For security reasons, we would like to store passwords using environment variables within OSGi .config files. For example, to store the Elasticsearch server's password. Environment 7.3+ Resolution In Liferay versions containing LPS-123057, it is possible to use environment...

Company-scoped objects' workflow tasks do not get assigned to users with only site-scoped roles

legacy Troubleshooting

Issue Given: A company-scoped custom object A workflow assigned to the above-mentioned object (at Global Menu > Applications tab > Workflow section > Process Builder > Assignments tab) And a workflow task assigned to a Site Role Outcome: The workflow tasks do not get assigned to the...

Object entry reviewer to have access only to currently reviewed object, not to all entries

legacy Troubleshooting

Issue Issue description: I have enabled a review workflow for an object and noticed that if I want the reviewer to be able to edit the submitted object entry during the review task, I need to add the "Access in Control Panel" permission to the reviewer's role. But that is too much,...

User Workflows Not Appearing Under 'Assigned to My Roles'

legacy Troubleshooting

Issue We have enabled a workflow for approving new user account creation. While the Admin user gets the notficiation about the workflow task, if they navigate to My Workflow Tasks > Assigned to my Roles, the task is not listed there. Environment 2024.Q3 2024.Q4 2025.Q1 2025.Q2 ...

Loss of Client Extension Configurations After Publishing with Local Staging

legacy Troubleshooting

Issue After configuring settings such as JS or CSS on the pages of a site with Local Staging enabled, the changes are being lost after publishing to Live Environment 2024.Q1.12 (or older versions) Resolution This behavior is a known error in the Product and has been fixed on version...

Workflow "Metrics" Data Not Visible After Upgrading Liferay

legacy Troubleshooting

Issue After upgrading Liferay from 2024.Q2.7 to 2025.Q1.4-lts, navigated to Applications Menu > Applications > Workflow > Metrics, and noticed that the data is not being displayed. Steps to reproduce: Start Liferay 2024.Q2.7. Apply 'Single Approver' workflow to a Web Content (or another...

Workflows are missing from Applications → Process Builder

legacy Troubleshooting

Issue Some workflows are missing from Applications → Process Builder. I have publications enabled in my environment, and I have edited workflows from withing the publications. Environment Quarterly Releases Resolution Currently, if a workflow is edited from a publication, it will only be...

Form Rules Only Apply on Preview

legacy Troubleshooting

Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without rules and then adding rules without saving the changes. When the form is...

CVE-2025-2565

legacy Troubleshooting

Issue We would like to know if we are affected by CVE-2025-2565. Environment DXP 7.4, Quarterly Release, 2023.Q4, 2023.Q4, 2024.Q1, 2024.Q2 Resolution Review Liferay's documentation for 2025-2565 to see if your current version is affected. If it is, please request a hotfix that contains...

Publication to live fails with an error like "Portlet export failed for portlet com_liferay_exportimport_web_portlet_ChangesetPortlet com.liferay.exportimport.kernel.lar.PortletDataException: No Layout exists with the primary key xxxxx"

legacy Troubleshooting

Issue Publication to live fails with an error like: 2025-04-24 13:42:15.663 ERROR [liferay/background_task-8][LoggerExportImportLifecycleListener:226] Portlet export failed for portlet com_liferay_exportimport_web_portlet_ChangesetPortlet...

File Upload Fails in Forms on Remote Live Site

legacy Troubleshooting

Issue When uploading files using a form upload field on Remote Live site, files do not upload, and the following error message appears: "An unexpected error occurred while uploading your file." This only occurs in Remote Live site and not on the Staging site. Environment Liferay DXP 7.4...

External Document Management Tool Integration Fails When a Vocabulary is Required

legacy Troubleshooting

Issue I'm unable to create a new document in Google Drive or Office 365. After editing documents in Google Drive and navigating back to Liferay, the Liferay UI breaks. I currently have at least one Vocabulary that is required for documents. Environment DXP with Google Drive or Office 365...

Radio Buttons in Forms cannot be navigated by keyboard

legacy Troubleshooting

Issue I have set up a form with non-inlined radio button groups. Using tabulator and arrow keys, I cannot select the appropriate option within groups. This is an accessibility issue, since the form cannot be navigated with keyboard only. Environment 2024.Q1 2025.Q1 Resolution This is a...

User Redirected to Guest Site Login After Clicking Form Submission Link in Email Notification

legacy

Issue Clicking the form submission link in an email notification redirects a user to the login form on the Guest site instead of the site where the form was submitted. Navigate to Control Panel > System Settings > Login Check Login Prompt Enabled and Save Make sure a mail server is...

Receiving resource not found error when creating commerce product through headless API

legacy Troubleshooting

Issue When creating a product using headless API. After creating it, the product status shows 'Approved'; however, when searching for the product or clicking the product to open it, that shows the resource not found error on the UI. Steps to reproduce: 1. Start Liferay DXP 7.4 U90. 2....

Workflow Related APIs

legacy How To

Issue Retrieve all task details associated with a specific user via API. Retrieve task details filtered by workflow and user via API. Perform actions such as 'Approve' and 'Reject' on tasks via API. Environment Liferay DXP 7.4+ Quarterly Release 2023.Q3 2023.Q4 2024.Q1 2024.Q2 2024.Q3...

Forms API returns default Field Name instead of the Field Reference value

legacy

Issue When making a request using a forms API such as the getFormRecord endpoint, the response returns the default Field Name(e.g. “Text12345”) instead of the newly created field Reference value on a field. Environment DXP 7.3 DXP 7.4 Resolution This is the expected behavior as the Field...

過去のワークフロータスクの確認ページにて、オブジェクトのフィールド値が更新されてしまう

legacy

問題オブジェクトをワークフローで使用しています。過去の「承認済み」のワークフロータスクにて、オブジェクトのカスタムフィールドの値を確認しました。期待値としては、「ワークフローが完了した時点の、カスタムフィールドの値」が表示される想定でした。しかし実際の動作としては、「オブジェクトエントリーの現在のカスタムフィールドの値」が表示されました。こちらの動作はバグでしょうか。詳細の再現手順は下記の通りです：再現手順：サイトスコープのオブジェクトを作成する。フィールドを1つ作成し、オブジェクトEntry Title Fieldとして設定する。...

No workflow seems to be selected for asset type but the button Submit for publication still appears when creating one

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題ウェブコンテンツ記事にワークフローが設定されていない（サイトレベルまたはフォルダレベルのいずれか）。それでも、作成しようとすると、通常の Publishではなく、 Submit for Publication ボタンが表示されます。 Environment Liferay DXP 7.3...

Scheduled Publications not working in Liferay SaaS environment

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題データベースパーティション環境でスケジュールされたパブリケーションが失敗します。パブリケーションがスケジュールされている場合、パブリケーションの代わりにパブリケーションページが使用できなくなり、UI に「パブリケーションは一時的に利用できません」というメッセージが表示れます。...

I cannot use the Liferay Sync in DXP 7.4

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題アップグレード後、Liferayの同期ができない。 Environment Liferay DXP 7.4 Liferay DXP 7.3 解決策 Liferay Sync ConnectorとSync Clientは、DXP 7.3から非推奨となり、代替品がありません。...

How to edit directly the live site

legacy How To

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題ステージングされたサイトを変更せず、公開プロセスを行わずにライブサイトを変更する方法。ライブサイトでの編集を有効にする Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 解決策ライブ...

How are Rules handled on Forms?

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題フォームのルールを作成することはできますが、そのルールが呼び出されたときにどのように動作するかは明確に示されていません。環境 Liferay DXP 7.0+ 解像度ルールは、ルールに関係するフィールドが変更されたときに、フォームからアクセスされます。...

Staging tasks do not start and remain at 0%

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題ライブコンテンツ (Web コンテンツ、ページなど) を公開して新しいタスクを作成しようとすると、公開タスクがスタックして開始されません。タスクの進行状況は常に 0% のままです。 Environment DXP 7.3 DXP 7.2 解決策場合によっては、...

How to Resolve JNDI Mail Session java.lang.NoClassDefFoundError: javax/mail/Authenticator Tomcat errors

Issue How can I resolve this exception observed during initialization of global JNDI resources during Liferay startup on Tomcat? org.apache.catalina.mbeans.GlobalResourcesLifecycleListener.createMBeans Exception processing global JNDI Resources javax.naming.NamingException: Could not...

How can I add hyperlinks to an email template?

Issue I would like to replace a link, like [$PASSWORD_RESET_URL$], in an email template with hyperlink text, like ‘Click Here’. Environment Quarterly Releases Resolution You can configure a hyperlink through the HTML editing option. Navigate to Instance Settings > Email > Email Template...

Troubleshooting 'Portlet is temporarily unavailable' Errors Caused by JSESSIONID in URLs

Issue When navigating our site, a ;jsessionid parameter is intermittently appended to the page URL. When this happens, portlets on the page fail to render, displaying a Portlet is temporarily unavailable error. This issue occurs when the session handling mechanism falls back to URL-based...

Staging History deleted after a few days

legacy Troubleshooting

Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is configured to keep the latest 50 staging records, including processes...

I cannot import a LAR file through the widget's Export/Import menu

legacy Troubleshooting

Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the widget's configuration menu When I select my LAR file for import, I get...

The default display content "Choose an Option" in Form select drop-down list is not automatically localized

legacy Troubleshooting

Issue When creating a Form in Chinese(or any other language), add a "Select from List" filed, the default displayed content "Choose an Option" is not changed to Chinese. Environment Liferay DXP 7.1 Resolution The default displayed content language in the Form select drop-down list is...

Text Box or Text Area for Forms Grid Field

legacy

Issue For the Forms portlet in DXP 7.2, there is a Grid Field that allows selecting options in a row. There is no configuration for selecting a Text Box or Text Area for the Grid Field. Environment DXP 7.2 Resolution Currently, this behavior is intended, as the Grid Field was designed to...

How can I share Forms, Element Sets and Data Providers between sites?

legacy How To

Issue I would like to use already existing Forms, Element Sets and Data Providers on another site, without having to recreate them. What are my options? Environment Liferay DXP 7.1+ Resolution Forms Option 1: Forms can be shared from the Global site the following way: Create the form in...

Why is Liferay DXP publishing documents that were not selected for the Staging publication?

legacy Troubleshooting

Issue When a Staging publication is performed more documents are published than were modified or selected. Environment Liferay DXP 7.2, 7.3 environments using Asset Publishers set to dynamic selection style. Resolution This behavior can be disabled by navigating to Control Panel ->...

If I hover my cursor over Form field titles, the cursor turns into a pointer icon

legacy

Issue I have a form with any number of fields I access the form for submission If I hover my cursor over the title of the fields, it changes to a pointer icon (glove) This gives an impression to the users that there is a clickable link Environment Liferay DXP 7.1 Resolution This behavior...

Unwanted columns in CSV/Excel exported form

legacy Troubleshooting

Issue After I export my form entries to CSV, I see a lot of unneeded, additional columns in the result, like previous labels of my form fields Environment DXP 7.2 Resolution Fields whose labels you have been modifying over time can appear as multiple columns in the resulting file (with...

Liferay Sync for MAC requests monitor KEYSTROKES permission

legacy

Issue When updating the Liferay Sync in Macbook, "monitor input from keyboard" permission is requested by the app. Environment Liferay Sync 3.4.8 Resolution This is intentional behavior. Liferay Sync is a Java application disguised as a native Mac app, it uses some workarounds to enable...

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