Legacy Knowledge Base
Published Sep. 10, 2025

Workflow Task URL for Unauthorized User Returns 404 Instead of Login Page

Written By

Lili Gyöngyi Fülöp

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Issue

  • When an unauthorized user attempts to access a workflow task URL, they are shown a 404 error page instead of being redirected to the login page.
  • This issue specifically occurs when the URL follows the /user/{screenName}/... pattern.

Environment

  • Liferay DXP 7.4 u84+

Resolution

To resolve this issue, two configurations are necessary:

  1. First, ensure that the login prompt is enabled for private pages. This can be configured at the System, Instance, or Site level. For a system-wide setting:
    1. Navigate to Control Panel > System Settings > Login.
    2. Check the 'Prompt Enabled' checkbox.
    3. Click Save.
  2. Next, to resolve the 404 error specifically for /user/... URLs, add the following property to the portal-ext.properties file:

    layout.user.access.via.plid.enabled=true
  3. Restart the server for the changes to take effect.

Additional Information

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