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Theme embedded portlets cannot be configured in Content Pages

Issue The portlet cannot be edited. Steps to reproduce: 1) Setup 7.2 vanilla with latest FP, start the server 2) Create a minimal theme 'my-liferay-theme' with yo liferay-theme 3) cd into the root folder of the theme and run gulp build 4) Copy over portal_normal.ftl from...

Display Page Template Title Shown Instead of Content Title

legacy Troubleshooting

Issue When content is displayed in a Display Page Template, the template's name is shown at the top of the window instead of the actual content's title. A more specific title should be shown (just as it is with actual pages). Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...

Property 'session.timeout.auto.extend=false' is configured but browser still calls 'extend_session'

legacy

Issue In portal-ext.properties the following property session.timeout.auto.extend=false is configured, however in the Network tab of the Developer Tools of the browser 'extend_session' is still being called. Environment DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0 Resolution Sessions are important...

How to check from a page fragment if the edit mode is active?

legacy How To

Issue From a page fragment code, we want to check if the edit mode is active for the page. Our fragment needs to behave different if the page is in edit mode (for instance, to create a modal fragment). Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution You can check if the edit mode is...

Missing path in search results for web content

legacy Troubleshooting

Issue There is a missing path in search results for web content. Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title i.e. author 3) Create a new role with permission to access the control panel...

Date format isn't correctly displayed on view entries

legacy Troubleshooting

Issue Date format isn't correctly displayed on view entries Steps to Reproduce 1) Navigate to Content & Data > Forms > Add new Form 2) Ensure that English is the default language 3) Add a date field 4) Add Brazilian Portuguese as a new language 5) Publish the form 6) Submit the same date...

Blog subscriber unable to view the blog after clicking on "Continue Reading" in the email

legacy Troubleshooting

Issue Blog subscriber gets redirected to a control panel link instead of blog portlet page link after clicking on "Continue Reading" button in the email, when the blog portlet is placed on a content page. The observed link is similar to:...

InvalidNameIDPolicy errors

legacy Troubleshooting

Issue The following error occurs while configuring Liferay as SP and ADFS as Idp. At Liferay

Navigation menu items for public/private layouts are not published from Staging to Live

legacy Troubleshooting

Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa: If the Navigation Menu is in a private page, only the items pointing...

Unable to create Minium Demo site

legacy Troubleshooting

Issue Users are unable to create minium demo site after creating minium site. Steps to reproduce: 1. Create a minium site. 2. Create a minium demo site. Expected Behavior: Both sites are created without any error. Actual Behavior: The minium Demo site is not created. Below error is...

Unable to select individual Web Content for export

legacy

Issue Users are unable to select the specific web content for export/import. Steps to reproduce: 1. Create 2-3 Basic Web Contents. 2. Select 3 dots in the top right corner. 3. Select Export/Import. 4. Web Contents are only selected by date range. 5. There is no option for selecting the...

Price Range Facet is not working on different currency

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a Minium Site. 2. Go to Catalog Page, and change the currency to "Indian Rupee" of the existing catalog. 3. Navigate to Channel and change the currency to "Indian Rupee" of the existing channel. 4. Create 3-4 products and give SKUs like "51", "5000",...

Can my installation be recovered from a corrupted Lucene index without performing a full reindexing?

legacy Troubleshooting

Issue There is one or more error messages containing information similar to the following lines in one of the cluster nodes log: Initializing Lucene writer failed for 155 java.io.IOException: read past EOF:MMapIndexInput(path="/opt/liferay/data/lucene/155/segments_645o4q") Environment...

Signed SAML response

legacy How To

Issue How can the signed response, which is required by ADFS to complete authentication at the Liferay end, be clarified? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Requests from ADFS to Liferay must be signed. Run the command below in the...

Unable to add address in my account

legacy Troubleshooting

Issue Users are unable to add the address on the speedwell site. Steps to reproduce: 1. Create a speedwell site. 2. Click on the 'User' icon. 3. Navigate to My Account > My Addresses. 4. Create a new address by clicking on Add Address. Expected Behavior: The address form will appear...

Access Liferay PaaS Elasticsearch Server Indices

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Which endpoint should I use to access Elasticsearch Server indices? Environment Liferay PaaS Resolution In the Shell tab of the...

"Content security policy" header is not available in the application response

legacy

Issue The "Content security policy" header is not available in the application response. How to add or enable the CSP? Environment Liferay DXP 7.3 Resolution Liferay doesn't directly support the CSP as there are no OOTB configurations or UI settings available for configuring the CSP...

Duplicate assets are shown when enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections"

legacy

Issue After enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections", some assets appear multiple times in an Asset Publisher. Environment DXP 7.2 DXP 7.3 Resolution This happens because different Personalized Variations are retrieving the same...

Impact of Spring4Shell and Spring Cloud Security Advisory on other libraries related to Spring

legacy

Issue There previously was a Security Advisory regarding a vulnerability for the Spring4Shell and Spring Cloud libraries. These vulnerabilities are detailed in this article here: Spring4Shell and Spring Cloud Security Advisory There are other libraries that Liferay uses that have Spring...

Portuguese sentences on Search Results aren't showed correctly

legacy Troubleshooting

Issue When I perform a search on the portal that does not return any results, the message "No results were found that match your keywords" is not displayed. For example, if I search for NameOfYourPage, I only get a message with NameOfYourPage. Environment Liferay DXP 7.3 Fix Pack 2...

How to Export a Single Form as a LAR File

legacy How To

Issue How can I export a single form in LAR format? Environment DXP 7.3 DXP 7.4 Resolution During the export process, there are options that allow for the inclusion/exclusion of data. In this example, we'll use the date range function. Below we have 4 forms, 3 were created 2 hours ago...

Version of spring-** jars after installing a hotfix

legacy

Issue To address the Spring4Shell vulnerabilities, the patched version of spring-beans.jar should be in its manifest file after the hotfix installation, is spring-webmvc.jar included in this? Environment Liferay DXP 7.2 Resolution Only the spring-beans.jar is patched by the Liferay patch...

Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled

legacy Troubleshooting

Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable PortalSessionAuthVerifier, users without an active session are able to access the...

We want to set different urls to a fragment button link as translations

legacy

Issue In a Content Page, depending on the language selected, we want to set different urls to a fragment button link as translations. Is this possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution This feature is available since version 7.4, unfortunately, it is unavailable in...

Plain text can still be seen despite SSL

legacy

Issue Even if SSL (or TLS) is enabled, the login credentials are in plain text while intercepting requests with Burp Suite. Environment Liferay DXP 7.3 Resolution If a user utilizes the burp suite as a proxy, they can see plain text in the password since the burp intercepts all traffic...

DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags

legacy

Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the default locale (e.g. "en_US")? <meta property="og:locale"...

Guest user cannot see Blog images in Live environment

legacy Troubleshooting

Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions have been checked and they are correct. Environment Liferay DXP 7.0...

Localize download URL in image fragment in 7.2.x writing a custom fragment

legacy How To

Issue It is not possible to translate the link of a fragment image in order to download different documents for each language hosted in the Document Library. Environment Liferay DXP 7.2 and 7.3 Resolution Following these steps, you can create your own customizable fragment image that...

You can't create child pages of a page from a site template with propagation enabled

legacy How To

Issue When creating a site from a site template with propagation enabled, this does not allow adding child pages to pages that were already created from the template. Environment DXP 7.0 or higher Resolution This happens when propagation of changes from the site template is enabled. It...

Not all logs are downloaded for the last 30 days

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am trying to download through Liferay Cloud Console the logs for the last 30 days (or some similar longer interval), but in the...

Button dropdown menu follows scrolling in iframes

legacy Troubleshooting

Issue This article details a case where button dropdown menu follows scrolling actions within iframes, and how this can be resolved. Environment Liferay DXP 7.1 Resolution In iframes, popper.js will move the dropdown menu when scrolling. In order to fix this into place, please include...

Can't select pages from other sites

legacy Troubleshooting

Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data Definitions (ellipsis on the top right side) 3) Create a new Data...

When changing web contents at the same time, the error message can be confusing

legacy Troubleshooting

Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The error should be: "Another user has made changes since you started editing. If...

How to bulk-edit categories on documents?

legacy

Issue I can select multiple documents and then click the "Edit Categories" icon In the resulting popup, I see two options (Edit and Replace) and below them some categories I am not sure how use this popup, what those 2 options mean exactly, will do exactly. It is all a bit unclear for...

Admin user unable to view commerce orders

legacy Troubleshooting

Issue Commerce orders are not visible to Admin user. User is able to see below error in logs: com.liferay.commerce.account.exception.NoSuchAccountException: No CommerceAccount exists with the primary key -1 Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The observed behavior is a...

storage.buckets.get access permission issue while integrating GCS

legacy Troubleshooting

Issue Getting below error in logs while integrating Google Cloud Storage with Liferay: [xyz].gserviceaccount.com does not have storage.buckets.get access to [bucket-name] Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Issue comes when storage.buckets.getaccess permission is not...

Portal slowness due to huge custom search results

legacy Troubleshooting

Issue Portal gets slow when using custom search, as it fetches huge search results in one go. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Issue can be resolved with customization. User can create a custom logic using AJAX call that would fetch...

Staging URLs within HTML Fragments are not converted to Live URLs when published

legacy Troubleshooting

Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults 3. Copy the Help page's staging URL...

Unable to upload multiple documents after invalid file is selected

legacy Troubleshooting

Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System Settings > Documents and Media > File Extensions and enter '.docx' in place of ...

Deleting Form select option causes Form portlet to be unavailable

legacy Troubleshooting

Issue Steps to Reproduce Add a form with a select field with 3 options named A, B, C Save and Publish Form Go to publish Form Submit a form with B selected View entries Navigate back to Form and delete option B Save Form View entries Expected Result Form entry should be versioned and the...

Issue with Selected Categories in Asset Category Selector

legacy Troubleshooting

Issue Steps to Reproduce: Set up a vanilla 7.2 with the latest fix pack and start it. Go to Categorization->Categories and create some Vocabulary (the more vocabulary the better chances to reproduce it). In each Vocabulary create some Categories. In each Category create subcategories....

The selected theme is not retained when importing a site template from another site template

legacy Troubleshooting

Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site template 3) Open the site template created in step 2 4) Navigate to Site...

The timestamp parameter in the document URL has not been changed

legacy Troubleshooting

Issue When Web Content is published, the document URL timestamp parameter in download links is not changed Steps to reproduce: 1. Upload a normal text document to the document library, check the download link for this document and take a note of the timestamp in the download-URL 2....

Error "Invalid domain for site key" when using reCAPTCHA

legacy Troubleshooting

Issue When using Google's reCAPTCHA, the CAPTCHA option won't show, instead the message "Invalid domain for site key" is displayed where the CAPTCHA should be. Environment Any Liferay DXP version with reCAPTCHA configured as the CAPTCHA engine. Resolution reCAPTCHA uses a pair of public...

Should the download option in the Documents and Media widget be displayed immediately?

legacy

Issue Users are experiencing difficulties downloading PDFs from the Documents and Media Portlet. Steps to reproduce 1) Create a Documents and Media Portlet on the Home Page 2) Upload a PDF and other files 3) Log-out 4) Assume to be a new user and try to download the PDF by clicking on...

Piwik script won't execute

legacy Troubleshooting

Issue Steps to reproduce: 1. Start the server. Log in as Admin. 2. Navigate to Site > Configurations > Site Settings > Advanced Tab. 3. In the Analytics section navigate to the Piwik script box and add the valid javascript. <script type="text/javascript"> console.log("This is from piwik...

How to find the "Look and Feel" and "Advanced" tabs when creating a content page

Troubleshooting

Issue When I create a content page, I am not able to find the "Look and Feel" and "Advanced" tabs. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution On DXP 7.1 and 7.2 when you create a content page while editing the page, please go to the right panel...

Assign User to Account

legacy How To

Issue Not able to select the created User to be assigned to an Account. Environment Liferay DXP 7.4 Commerce 4.0 Resolution Users for Accounts can only be created within the Account Users interface. A regular DXP User that is created in the Users and Organizations interface cannot be...

Grid does not work properly with Rules

legacy Troubleshooting

Issue Steps to Reproduce: Start Portal Go to Content & Data>Forms Create a form with a grid and any other field Give the grid field 2 rows and 2 columns Go to the Rules tab Set a new rule that if "Grid" is equal to Value Expected Result Be able to select different values from the grid...

log4j-core-2.13.3.jar exists inside the fix pack

legacy Troubleshooting

Issue This article highlights the concern with the following path of log4j lower version jars. {liferay_home}/patching-tool/patches/liferay-fix-pack-dxp-16-7210.zip!binaries/MODULES_BASE_PATH/marketplace/Liferay Foundation - Liferay Connector to Elasticsearch 6 -...

After changing the password, site members are not redirected to a page where they don't have the guest view permission

legacy Troubleshooting

Issue After changing the password, site members are not redirected to a page Steps to reproduce: 1) Start the server, login as Admin 2) Create a new page e.g. /testpage and remove the VIEW permission for the Guest user on it 3) Create a new user e.g. user1 and, in the Memberships tab,...

Item Selector does not display PDF previews

legacy Troubleshooting

Issue PDF files not previewing in Item Selector Steps to reproduce: 1. Create a web content structure with a Documents and Media field. Create a template for this structure. 2. Start creating a new web content of this structure, click Select under the Documents and Media field, and in...

Error with liboneagentloader.so starting Liferay service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After updating the Liferay service image used to deploy the service, there are errors in the log and the service doesn't start. The...

It is not possible create friendly URL with only one character

legacy

Issue If I create a page with one single character FriendlyURL, when I save the page I get an error. It is not possible either by using letters or numbers. Environment DXP 7.0+ Resolution It is not possible to create FriendlyURLs with only one character. There are a couple of limitations...

Password reminder answers are not masked

legacy Troubleshooting

Issue As Liferay DXP does not hide password reminder answers, attackers can capture user's password reminder answers through man-in-the-middle or shoulder surfing attacks. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution The portal's observed...

ClassNotFoundException thrown when exporting the form entries in XLS Format

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay 7.2 server. 2. Create a form. 3. Deploy created form on the page and submit it. 4. Go to form configuration and select 'view entries' > Export. Choose format XLS. Expected Result: Form entries must be exported in XLS format. Actual Result:...

Is there a REST API method to revoke the OAuth2 tokens?

legacy How To

Issue We want to provide a public REST API method to revoke the OAuth2 tokens following the RFC 7009 specification https://datatracker.ietf.org/doc/html/rfc7009#section-2.1 Does Liferay provide this functionality? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Unfortunately,...

WCAG Accessibility issue on the <@liferay_ui["quick-access"]> taglib

legacy Troubleshooting

Issue (WCAG) accessibility issue on the <@liferay_ui["quick-access"]> taglib. Steps to reproduce: 1. Start Liferay 7.2 dxp-8 server, log in as Admin on Chrome browser. 2. Create a new dummy theme with Theme Generator & deploy it on the server. 3. Download the Axe extension for...

Unable to create role with edit/update/delete permissions on all widget's application display templates

legacy Troubleshooting

Issue If you want to manage permissions on all widget's templates / adt's you can use a general Administrator role or a specific custom role. With the current implementation users having the custom role will only be able to add templates and manage those templates that they have been...

AssetEntryUsage entries are not automatically generated during lar importing

legacy

Issue We observed that after importing a full site export (pages + web contents), there are not any entries for AssetEntryUsage in database. We checked it with our own groovy script. Our problem is that we have more than twenty sites with hundreds of web contents in each of them, and we...